Marriott Kc Country Club Plaza

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User Reviews for Marriott Kc Country Club Plaza, Kansas City

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Oct 19, 2009 by Cody from Omaha,NE
Overall Rating: 10

• We had an issue and they made it right. Right away.
• The hot tub was too hot one day and too cold the next.

“Very nice. Great view of the Plaza.”

Oct 15, 2009 by Jim from Omaha,NE
Overall Rating: 6

• Friendly front desk.
• Room heat system was poorly designed.

“It was OK for our one night anniversary celebration. Room was clean. Bathroom was cold because of location of heating system. There was no refrigerator or microwave in this king size suite. Complimentary tea was missing.”

Sep 25, 2009 by Kathy from Carmel,IN
Overall Rating: 7

• Location.
• More amenities in room.

“Good location, and clean.”

Sep 17, 2009 by Dustin from Wellsville,KS
Overall Rating: 9

• Love the free shuttle!
• Room Service was pricey.

“Would definitely stay again.”

Aug 26, 2009 by Matt from Bentonville,AR
Overall Rating: 7

• Clean Room, Comfortable bed.
• Pay Parking. No Free Breakfast.

“Decent Business hotel, didn't spend a lot of time there. The parking garage and elevators were kind of nasty and stunk.”

Aug 26, 2009 by Sarah from Volga,SD
Overall Rating: 4

• The first night was very clean.
• The second night, the room stunk. At first the night manager said she couldn't do anything about moving us, eventually got moved.

“We sat at the hotel bar for 20 minutes while one bartender served others and the manager watched. The room was very clean but smelled like sewer the second night, the room we got moved to smelled like smoke. They should have a shuttle to the stadium. There were no discounts on breakfast or other meals or drink tickets, or free wireless. Those are usually included in hotels with this reputation.”

Aug 18, 2009 by Cathy from Overland Park,KS
Overall Rating: 8

“This is a nice Marriott hotel.”

Aug 7, 2009 by John from Maryville,MO
Overall Rating: 10

• Awesome customer service!

“Great, definitely recommend.”

Jul 21, 2009 by Bill from Kansas City,MO
Overall Rating: 9

• Staff was great - dealt with the issue below very well.
• The room we had smelled badly of smoke even though the entire hotel was non-smoking. The staff upgraded us to a great room promptly.

“Had they not had another room it would certainly have been a problem since theer was no way we were going to stay in that room. Again, staff was great and our final room fantastic. The room service food was VERY good.”

Jul 4, 2009 by Kris from Newton,IA
Overall Rating: 9

• Well situated, clean, nice, great staff.
• Had to pay for wireless internet.

“Well situated to Country Club Plaza, great room and lobby. Staff was friendly and very helpful on what to do and where to go. Great value.”

Jun 20, 2009 by Beth from St.Marys,IA
Overall Rating: 9

• Very quiet. Comfy beds. Awesome breakfast via room service.

“Very nice place. Newly remodeled rooms. Comfortable beds and linens were immaculate. Quiet halls. Walking distance to tons of shops, entertainment and dining.”

Jun 19, 2009 by Marilyn from Ottumwa,IA
Overall Rating: 10

• Easy access from elevator to room.

“Everyone is friendly. I am handicapped the door man helped me and the luggage up to our room while my husband parked the car. Also they were very helpful with directions around the city. A very good place to stay.”

Jun 17, 2009 by Joshon from Okc,OK
Overall Rating: 9

• Spacious, elegant room, great view, and nice amenities.
• Pool was
  under construction.

“Amazing, one of my best hotel experiences worldwide. Friendly, classy and comfort in the heart of the city.”

Jun 15, 2009 by Gennice from Kansas City,MO
Overall Rating: 6

• Offers alot of services and variety of things.
• Very bad location very small rooms & lobby. Extra small elevators. Parking is across the street.

“Horrible bed but attractive room although small. Great extras and dinning.”

Jun 14, 2009 by Georgena Wilson Beck from Sioux Falls,SD
Overall Rating: 10

• Updated and clean.
• Close to plaza.

“I enjoyed my stay except for the bar area. No one ever served us. Other than that everyone was very pleasant.”

Jun 13, 2009 by Kasey from Florissant,MO
Overall Rating: 10

• Incredible staff. Went out of their way for my young children.
• Parking elevator inconvenient from hotel elevator.

“Loved this hotel. Honestly, they had the nicest staff
I have ever seen! Brought special treats to my room for my children. Room service was excellent!”

Jun 9, 2009 by ZEB (M Aurangzeb) from Omaha,NE
Overall Rating: 7

• Attractive, remodeled rooms.
• Parking is huge pain, adjoining room was terribly noisy, noisy AC.

“Very nice remodeled rooms and lobby area, but parking is a pain, and with a loud air conditioning unit and poor noise insulation in the room it's tough to get a good night's sleep with anyone in the hall or next door.”

Jun 1, 2009 by Bernie from Allen,TX
Overall Rating: 8

• Recently updated. Great location.
• Additional fee for parking ($12) and internet ($12).

“The room was great recently updated great bed and HD TV. I did not like the idea of having to pay for internet access. This is a must for business travelers and should be part of the room rate. It should also be mentioned in the review that there are additional charges and what they will be.”

May 28, 2009 by Tom from Lowell,AR
Overall Rating: 7

• Paint scheme in room was attractive; nice decor feel.
• Lobby was a complete mess as major renovation was underway.

“This is a business oriented hotel that at the time of our late May 2009 visit was in the midst of major lobby renovations. The hotel had no restaurant in operation and meals were served in the coffee shop. The food was good although a bit on the pricey side. The room was clean and attractively decorated . The large LCD TV was a nice touch.”

May 21, 2009 by Connie from Manhattan,KS
Overall Rating: 6

• Shuttle service was timely and convenient.
• Hotel staff/service was sub-par.

“When you check in at 2 am, you expect the bell hop to bring your bags up right away and not have to park the vehicle first and have the guests waiting half hour for their bags. Even worse, without an apology.”

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Amenities at Marriott Kc Country Club Plaza, Kansas City

AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Barber Shop Barber/Beauty Shop Business Center City Center Coffee Maker in Room Concierge Desk Connecting Rooms Cribs Available Drugstore Elevators Exercise Gym Express Checkout Florist Free Newspaper Golf Hairdryers Available Handicapped Rooms/Facilities Horseback Riding Ice Machine In Room Movies Indoor Pool Iron

Lounge Maid Service Meeting/Banquet Facilities Parking Phone with data port Phone with speaker Pool Radio Restaurant Room Service Safe Deposit Box Shower Sofa Bed TV TV Remote Control Telephone Television with Cable Temperature Control Tennis Valet Parking Vending Machines Video Checkout Wake-up Service Wet Bar

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