Marriott Kansas City Downtown

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User Reviews for Marriott Kansas City Downtown, Kansas City

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Sep 26, 2007 by Gail from Omaha, NE
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• Convenient location, beds were very comfortable.
• No continental breakfast, halls were loud at night.

“Checking in was easy, front desk personnel were friendly and tried to accommodate our room choice. The room was clean and well maintained.”

Sep 26, 2007 by Teresa from Marion, IL
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[6]

• The room service was great and the bed was comfortable.
• Check in was difficult because of the cars at the front.

“This hotel was great. We stayed there the night before KC chief's home opener. Our only problem was at check in. There were so many cars waiting to be parked. I went in to check in, and while I was inside, we were blocked in by other guests. It took 45 minutes to have all of the cars that were in front of us parked by valet service.”

Jan 4, 2007 by Josh from St. Charles, MO
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[8]

• The location was excellent.
• Seemed out of date and the bathroom was not in very good condition.

“A very good location in the middle of downtown Kansas city. Although the room seemed average, the bed was very comfortable. Staff was very friendly and I enjoyed my stay there very much.”

Nov 19, 2006 by Greg from Sioux Falls, SD
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[8]

• Marriott quality at a very affordable price.
• Lots of construction in downtown KC.--very difficult to get to the hotel because of it.

“Good buy for dollars spent.”

Nov 14, 2006 by Jeremy from Grain Valley, MO
Overall Rating: 7
Cleanliness:[8] • Staff:[3] • Location:[1]

• The rooms were well equipped and beautiful. Bed was extremely comfortable. View was nice.
• There was a riot outdoors, complete with 15 police cars and 3 police wagons. The heat did not work in the room, & we were checked out as someone else.

“The hotel itself is nice. The area is quite scary after dark. There were people throwing huge rocks at cars, fighting, screaming at police, and jumping into the backs of cars and driving away before the police could catch them. The heat did not work; it simply blew cold air around. When we checked out, they checked us out as the wrong room. Otherwise, the hotel room was nice. It was well decorated, and the bed was extremely comfortable. The view of Kansas city is excellent, but unfortunately scary at the same time! If it was in a different area, I would consider going back.”

Oct 26, 2006 by Aimee from La Plata, MO
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Fast check-out, great location, & helpful employees!
• The valet guy messed up my window then acted like he didn't notice.

“Overall, it was a wonderful place to stay. It had an awesome location and the staff was very friendly and helpful. The only minus to it was when we got back in our car, the driver's side window was off track. I had a band-aid over that particular switch because I knew I needed to get it fixed. The valet person acted as though nothing had happened, when clearly he knew what was done, the band-aid had been removed and completely discarded. It wasn't a big deal though, to me, because I knew there was a problem with it. He should have mentioned it though and not acted so oblivious to what he had done. The rest of the stay was fabulous!”

Sep 8, 2006 by Frank from Topeka, KS
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[5]

• Very comfortable, clean.
• We got turned around a lot trying to get back to the hotel.

“Our overall visit was very good we had a good time the beds slept good the buildings overall was in good shape the hotel met our expectations quite well.”

Sep 7, 2006 by Fred from Bella Vista, AR
Overall Rating: 3
Cleanliness:[7] • Staff:[7] • Location:[3]

• The price.
• Its next to the convention center which made it very busy.

“There is nothing to do downtown. The downtown area was dead. Its much better from now on to stay outside of downtown. Besides all of the construction its a mess.”

Aug 13, 2006 by Ruthanne from Oakland, MI
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[7]

• Helpful staff.
• Second location across the street not as nice.

“The main hotel was very nice. However they had a second tower across the street that was a little remote and run down. My room was supposed to be in this location, but they were kind enough to change it to the main hotel because my room was not ready.”

May 3, 2006 by Dusty from Derby, KS
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The beds and the bedding were wonderful.
• The swimming pool was on the 22nd floor and there was not access to it through the elevator.

“We had a very enjoyable stay. We stayed just to get away from life and take a much needed break. Our expectations were met.”

May 2, 2006 by Jim from Columbia, MO
Overall Rating: 7
Cleanliness:[6] • Staff:[8] • Location:[7]

• View of downtown Kansas City area was excellent from room.
• Drive to main hotel entry. Crowed and backed up for several minutes.

“Decent quality hotel with a good downtown location. Rooms are large but this makes the furnishing seem inadequate Bathroom is well sized with the age old problem of steam obscured mirrors still unresolved. The are of the hotel and "misuse" by previous guests is beginning to show.”

Mar 25, 2006 by Candi from Ames, IA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Very comfortable with lots of amenities.
• Nothing.

“Very nice.”

Mar 13, 2006 by Russ from Newton, KS
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[7]

• Nice soft beds.
• The hotel did not forewarn us that the hotel parking in the basement was additional charge.

“Besides paying extra for the hotel parking, I was very pleased with my stay at this hotel.”

Nov 30, 2005 by Karri from Sedalia, MO
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[9]

• Indoor parking, The staff allowed me to change to a different room because I did not like the location of the first room.
• Charge of $10 per day for parking.

“Very nice hotel, located downtown Kansas City, walking distance to theatre attractions. Very clean. Bedding was exceptionally nice. Only drawback is the parking. They charge you $10 per night and sometimes, the parking is full and you have to find your own spot on the street and risk leaving your car out all night. However, I would definitely stay there again. Very Nice.”

Nov 28, 2005 by Mike from West Des Moines, IA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• Very clean room, incredibly nice bed.
• I felt heavily rushed to check out.

“The hotel was convenient, clean and the staff polite and Courteous. However each morning of my stay at 8:15 housekeeping was knocking on my door, not only awaking prematurely, but returned 20 min later to do so again. I felt it was abrupt, pre mature, and in very poor customer service to be awoken not once but twice each day as though I had overstayed my welcome. This I find particularly inappropriate and offensive given that checkout time is not until 12pm. Just a small piece of trivia for those who read this. It used to be customary to place a pineapple top on a guests breakfast tray to indicate politely that they had overstayed their welcome, perhaps Marriott should take stock in that concept or at least improve their customer service.”

Jul 28, 2005 by Brian from Ann Arbor, MI
Overall Rating: 8
Cleanliness:[7] • Staff:[5] • Location:[7]

• close to highway
• parking

“generally nice hotel”

May 27, 2005 by Alan from St. Louis, MO
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[8]

• Convienent location
• Convention hotel

“Great downtown location, in a city that is starting to come back to life! Friendly and courteous staff.”

May 13, 2005 by Mike from Omaha, NE
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• great service at all levels valet to room service

“Restaurant options a little limited but great location with many restaurants a short walk away”

1 of 1 people found this review helpful.

Apr 22, 2005 by Brenda from St. Joseph, MO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

• beautiful views at night with all the area lights on
• we thought that the pool area would of had a hot tub & plants

“We had a very nice stay and when we stay in K.C. again I will try to stay at the Marriott. I had not been down that way before to stay. The staff was very friendly the food was really good. The only thing that upset me was I had to pay 10.00 to park in the hotel garage when I paid for a room there. That should be a courtesy.”

Mar 8, 2005 by Julie from Mo, MO
Overall Rating: 9
Cleanliness:[5] • Location:[4]

• The room we stayed in had a very nice view of the city
• The parking garage could not accommodate a mini van! There was a convention as usual, and we had to try to find other parking.

“It is a nice hotel but, the coffee pot was not clean. The staff was very friendly, helpful, efficient. PARKING, parking, parking! We have a minivan and the 6 restriction on the parking was not very handy for us."”

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Amenities at Marriott Kansas City Downtown, Kansas City

AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Barber Shop Barber/Beauty Shop Bath Tub Business Center City Center Coffee Maker in Room Concierge Desk Connecting Rooms Cribs Available Drugstore Elevators Exercise Gym Express Check In Express Checkout Fitness Center or Spa Florist Free Newspaper Golf Hairdryers Available Handicapped Rooms/Facilities Horseback Riding Ice Machine In Room Movies

Indoor Pool Iron Lounge Maid Service Meeting/Banquet Facilities News Stand Outdoor Parking Parking Phone with data port Pool Radio Restaurant Rollaway Beds Room Service Safe Deposit Box Shower TV TV Remote Control Telephone Television with Cable Temperature Control Tennis Valet Parking Vending Machines Video Checkout Wake-up Service