Embassy Suites Hotel Kansas City-Plaza

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User Reviews for Embassy Suites Hotel Kansas City-Plaza, Kansas City

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Jan 21, 2010 by Tara from Sedalia,MO
Overall Rating: 10

• Breakfast was exceptionally good.

“A
comfortable and quality room.”

Dec 31, 2009 by Glenda from Wichita,KS
Overall Rating: 10

• Beautiful, quiet, luxurious, fantastic - great experience.
• Not applicable - the hotel is wonderful.

“Exceeded my expectations. Friendly front desk employees. All other employees in the hotel were smiling and very welcoming. Our room was spotless and we loved the 12th floor room. The breakfast was incredible, everything you could possible want and more. Coffee was great, orange juice was cold and fresh.”

Dec 23, 2009 by David from Wichita,KS
Overall Rating: 8

• Rooms are very spacious.
• Charge for internet use.

“Comfortable and spacious rooms, friendly staff, free parking, breakfast and cocktails. Indoor pool and workout room. Hotel was crowded but noise was not a problem in the room.”

Aug 6, 2009 by John from Denver,CO
Overall Rating: 8

• Generous free cocktail coupons, friendly bartender, excellent breakfast.
• Doors to balconies are sealed shut.

“Having purchased our stay through Priceline, we found this hotel to be of excellent value. The hotel is designed in the Mediterranean style of Country Club Plaza, with a wonderful skylight atrium onto which all the rooms open. The suites are very clean and well-maintained and include everything one could want--including a separate kitchenette with sink, refrigerator, microwave and coffee maker. At check-in, the front desk provides a generous number of coupons for free cocktails at check-in, and the made-to-order omelets at breakfast (also free) were excellent. The hotel is a bit of a walk to the Plaza, but I believe a shuttle is available upon inquiry.”

Jun 1, 2009 by Kelly from Hannibal,MO
Overall Rating: 10

• Very clean and spacious rooms.
• The free bar male staff guy was very very unfriendly!

“Great location, clean, and well above what
I expected.”

Mar 18, 2009 by Rebecca from Overland Park,KS
Overall Rating: 8

• Nice hotel with very friendly staff. Breakfast was nice.
• Too many children.

“This was a good hotel overall, but since we were looking for a nice quiet romantic weekend this was not a great choice since there were so many families and children around. We wanted to sit in the hot tub and pool but the whole area seemed like a play ground with all the kids. They seemed to be having fun though so it must be a great hotel for families with children.”

Feb 3, 2009 by Lawrence from Harrison,AR
Overall Rating: 9

• Clean and extra roomy.
• No complaints.

“Very clean, very professional and friendly staff. More than enough room for us with it's bedroom separate from the living quarters. I think we could have had a couple more people in the room with us (3 of us in one room, 2 in another room) without any discomfort; could have compacted our two rooms down to one.”

Nov 12, 2008 by Mark from Riverside,IL
Overall Rating: 9

• Great Spanish design matching the Plaza district.

“The breakfast operation was very good. The room was laid out terrifically. However, the person at the front desk seemed more interested in enforcing rules than accommodating guests to their needs.”

Nov 5, 2008 by Vicky from Tampa, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Beautiful hotel.
• The parking garage and parking lot were too cramped.

“My husband and I stayed at this hotel and had a nice time. It was beautiful!! Our initial reactions were wow! We had a king suite, which was very clean, and the bed was very comfortable. We didn't eat the breakfast, but it was packed. The staff was very friendly. A nice, autumn walk to the Plaza which isn't far away at all. Only complaints were the parking (cramped and limited), there was a water spot in the ceiling above the shower head, the toilet needs help, and dishes were left out in the halls during different times of day.”

Oct 7, 2008 by Mickie
Overall Rating: 8

• Close to the Plaza.
• Room was stuffy, had to turn the AC down to 60!

“All in all it was a very nice hotel - Embassy Suites can be counted on to provide good, clean rooms, good breakfast in the morning and great values. We have stayed at Embassy Suites with our children in Denver, Chicago, Kansas City and have never been disappointed.
”

Sep 10, 2008 by Kelly from Wichita, KS
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[8]

• The decor was different and very beautiful inside the hotel itself.
• The room was very stuffy and not as clean and updated as expected.

“The location and atmosphere of the hotel was wonderful. I was very pleased with my initial sighting of the hotel until we got into the room itself. The room was not as updated and comfortable as expected. We had a king suite and the king bed itself was nice. The sofa bed was dirty and dingy. The room felt musty and moist everywhere. Overall, the sleep was uncomfortable. I probably would not come back just because the room made me uncomfortable.”

Sep 5, 2008 by Shelby from Omaha, NE
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The made to order breakfasts and complimentary happy hour.
• They didn't tell us they were putting a $50 charge on our debit card in case we use bought things in our room. (They took it off.)

“The Embassy Suites was great! The hotel staff was very accommodating and very helpful. They sent down an engineer when the bubbles weren't working in the spa for example. I loved our stay in KC, it was very relaxing! A great place to visit. Good shopping, great food, fun things to see!”

Sep 3, 2008 by John from Longmont, CO
Overall Rating: 6
Cleanliness:[7] • Staff:[7] • Location:[4]

• I prefer hotels with suites and this one fits the bill.
• Music from the conference areas will keep you awake.

“Overall I was pleased with my stay at the Embassy Suites. The staff was pleasant and accommodating. The dinner at the cattleman was excellent. The only negative for this stay was that the hotel was hosting a class reunion. This made parking difficult (too few spaces) and I was forced to park on a street behind the hotel. There is no distinction between parking for guests staying in rooms and for guests attending functions. Additionally, the music from the conference area where the reunion was being held was too loud and could be heard in the guest room until late hours.”

Sep 2, 2008 by Yvonne from Emporia, KS
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Loved the breakfasts!
• Entrance is very un-accessible for handicapped and heavy luggage.

“It is a wonderful hotel. Has all the amenities. I felt like I got my money's worth!”

Aug 26, 2008 by John from Omaha, NE
Overall Rating: 9
Cleanliness:[9] • Staff:[7] • Location:[8]

• Very close to Plaza. Great atmosphere.
• Pool was closed for repair.

“Me, my wife, and our two & four year old, as well as my wife's 89 year old grandmother (with wheelchair & oxygen), stayed for a weekend. The hotel was beautifully decorated and well maintained, and the staff was very friendly. The room was clean, well appointed, and had a great view of the surrounding area. The breakfast buffet was okay, (standard buffet fare), but it's free so why complain? Our only disappointment was the pool being out of order during our stay. All in all, would definitely visit again.”

Aug 20, 2008 by Jessica from Warrensburg, MO
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[9]

• The rooms were clean, and staff was helpful and friendly.
• Pool was crowded and full of kids. No place for adults to lounge.

“The staff was helpful and friendly. We used the shuttle service often and it was a very good experience. The food was good and the cocktail hour was a nice addition. Only complaint was the pool was packed with kids no place for adults to lounge.”

Jul 18, 2008 by James from Fremont, NE
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Great rooms.
• Have to pay for internet.

“We loved everything about it except for the fact that you have to pay for internet.”

Jul 15, 2008 by Marion from Springfield, MO
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Suites with refrigerator, microwave, set up nicely. Nice to have full breakfast included.
• Drinks at happy hour are cheap.

“Good location, nice rooms, nice staff, convenient breakfast, nice staff.”

Jul 11, 2008 by Karen from Denver, CO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great rooms, Superb Staff.
• The pack of children running through the lobby.

“A winner! I look forward to staying here again the next time I am in KC. It is just 3 blocks from the Plaza and from Westport. The staff is wonderful-courteous and patient. There was a large group of children staying at the hotel; they were rude to the staff and throughout it all the staff maintained a courteous and professional demeanor. I highly recommend this hotel to anyone traveling through KC.”

May 30, 2008 by Robin from Warrensburg, MO
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• The rooms were very nice.
• Parking was minimal and the parking garage was muddy and flooded in lower lying areas.

“We came to Embassy Suites on the Plaza as a getaway for Memorial Day weekend. The rooms were nice and clean. The staff was very helpful and friendly. We loved the Manager's Reception (complimentary bottom shelf alcoholic drinks and non alcoholic drinks) and the complimentary made to order omelets and breakfast buffet. There were a few downfalls; limited parking, areas of the parking garage were muddy and flooded, our bathroom toilet was a bit loose from the floor and the air conditioning fan was loud if you turned it anything above low. Overall, though, we enjoyed our stay.”

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Amenities at Embassy Suites Hotel Kansas City-Plaza, Kansas City

Babysitting/Child Services Coffee Maker in Room Cribs Available Exercise Gym Express Checkout Free Newspaper Game Room Guest Laundromat Hairdryers Available In Room Movies Indoor Pool

Iron Laundry/Valet Services Lounge Meeting/Banquet Facilities Outdoor Tennis Refrigerator Restaurant Room Service Safe Deposit Box Television with Cable

Learn more about Embassy Suites Hotel Kansas City-Plaza at Priceline Travel Guides »