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Embassy Suites Hotel Kansas City-Plaza
220 West 43Rd Street,
Kansas City, MO
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Average User Rating: 8.5 Cleanliness:[8.5] • Staff:[8.5] • Location:[8.0] Based on 230 user ratings |
Jan 21, 2010 by
Tara from Sedalia,MO
Overall Rating: 10
“A
comfortable and quality room.”
Dec 31, 2009 by
Glenda from Wichita,KS
Overall Rating: 10
“Exceeded my expectations. Friendly front desk employees. All other employees in the hotel were smiling and very welcoming. Our room was spotless and we loved the 12th floor room. The breakfast was incredible, everything you could possible want and more. Coffee was great, orange juice was cold and fresh.”
Dec 23, 2009 by
David from Wichita,KS
Overall Rating: 8
“Comfortable and spacious rooms, friendly staff, free parking, breakfast and cocktails. Indoor pool and workout room. Hotel was crowded but noise was not a problem in the room.”
Aug 6, 2009 by
John from Denver,CO
Overall Rating: 8
“Having purchased our stay through Priceline, we found this hotel to be of excellent value. The hotel is designed in the Mediterranean style of Country Club Plaza, with a wonderful skylight atrium onto which all the rooms open. The suites are very clean and well-maintained and include everything one could want--including a separate kitchenette with sink, refrigerator, microwave and coffee maker. At check-in, the front desk provides a generous number of coupons for free cocktails at check-in, and the made-to-order omelets at breakfast (also free) were excellent. The hotel is a bit of a walk to the Plaza, but I believe a shuttle is available upon inquiry.”
Jun 1, 2009 by
Kelly from Hannibal,MO
Overall Rating: 10
“Great location, clean, and well above what
I expected.”
Mar 18, 2009 by
Rebecca from Overland Park,KS
Overall Rating: 8
“This was a good hotel overall, but since we were looking for a nice quiet romantic weekend this was not a great choice since there were so many families and children around. We wanted to sit in the hot tub and pool but the whole area seemed like a play ground with all the kids. They seemed to be having fun though so it must be a great hotel for families with children.”
Feb 3, 2009 by
Lawrence from Harrison,AR
Overall Rating: 9
“Very clean, very professional and friendly staff. More than enough room for us with it's bedroom separate from the living quarters. I think we could have had a couple more people in the room with us (3 of us in one room, 2 in another room) without any discomfort; could have compacted our two rooms down to one.”
Nov 12, 2008 by
Mark from Riverside,IL
Overall Rating: 9
“The breakfast operation was very good. The room was laid out terrifically. However, the person at the front desk seemed more interested in enforcing rules than accommodating guests to their needs.”
Nov 5, 2008 by
Vicky from Tampa, FL
Overall Rating: 9
Cleanliness:[9] •
Staff:[10] •
Location:[10]
“My husband and I stayed at this hotel and had a nice time. It was beautiful!! Our initial reactions were wow! We had a king suite, which was very clean, and the bed was very comfortable. We didn't eat the breakfast, but it was packed. The staff was very friendly. A nice, autumn walk to the Plaza which isn't far away at all. Only complaints were the parking (cramped and limited), there was a water spot in the ceiling above the shower head, the toilet needs help, and dishes were left out in the halls during different times of day.”
Oct 7, 2008 by
Mickie
Overall Rating: 8
“All in all it was a very nice hotel - Embassy Suites can be counted on to provide good, clean rooms, good breakfast in the morning and great values. We have stayed at Embassy Suites with our children in Denver, Chicago, Kansas City and have never been disappointed.
”
Sep 10, 2008 by
Kelly from Wichita, KS
Overall Rating: 8
Cleanliness:[8] •
Staff:[9] •
Location:[8]
“The location and atmosphere of the hotel was wonderful. I was very pleased with my initial sighting of the hotel until we got into the room itself. The room was not as updated and comfortable as expected. We had a king suite and the king bed itself was nice. The sofa bed was dirty and dingy. The room felt musty and moist everywhere. Overall, the sleep was uncomfortable. I probably would not come back just because the room made me uncomfortable.”
Sep 5, 2008 by
Shelby from Omaha, NE
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“The Embassy Suites was great! The hotel staff was very accommodating and very helpful. They sent down an engineer when the bubbles weren't working in the spa for example. I loved our stay in KC, it was very relaxing! A great place to visit. Good shopping, great food, fun things to see!”
Sep 3, 2008 by
John from Longmont, CO
Overall Rating: 6
Cleanliness:[7] •
Staff:[7] •
Location:[4]
“Overall I was pleased with my stay at the Embassy Suites. The staff was pleasant and accommodating. The dinner at the cattleman was excellent. The only negative for this stay was that the hotel was hosting a class reunion. This made parking difficult (too few spaces) and I was forced to park on a street behind the hotel. There is no distinction between parking for guests staying in rooms and for guests attending functions. Additionally, the music from the conference area where the reunion was being held was too loud and could be heard in the guest room until late hours.”
Sep 2, 2008 by
Yvonne from Emporia, KS
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“It is a wonderful hotel. Has all the amenities. I felt like I got my money's worth!”
Aug 26, 2008 by
John from Omaha, NE
Overall Rating: 9
Cleanliness:[9] •
Staff:[7] •
Location:[8]
“Me, my wife, and our two & four year old, as well as my wife's 89 year old grandmother (with wheelchair & oxygen), stayed for a weekend. The hotel was beautifully decorated and well maintained, and the staff was very friendly. The room was clean, well appointed, and had a great view of the surrounding area. The breakfast buffet was okay, (standard buffet fare), but it's free so why complain? Our only disappointment was the pool being out of order during our stay. All in all, would definitely visit again.”
Aug 20, 2008 by
Jessica from Warrensburg, MO
Overall Rating: 9
Cleanliness:[8] •
Staff:[9] •
Location:[9]
“The staff was helpful and friendly. We used the shuttle service often and it was a very good experience. The food was good and the cocktail hour was a nice addition. Only complaint was the pool was packed with kids no place for adults to lounge.”
Jul 18, 2008 by
James from Fremont, NE
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[9]
“We loved everything about it except for the fact that you have to pay for internet.”
Jul 15, 2008 by
Marion from Springfield, MO
Overall Rating: 10
Cleanliness:[9] •
Staff:[10] •
Location:[10]
“Good location, nice rooms, nice staff, convenient breakfast, nice staff.”
Jul 11, 2008 by
Karen from Denver, CO
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“A winner! I look forward to staying here again the next time I am in KC. It is just 3 blocks from the Plaza and from Westport. The staff is wonderful-courteous and patient. There was a large group of children staying at the hotel; they were rude to the staff and throughout it all the staff maintained a courteous and professional demeanor. I highly recommend this hotel to anyone traveling through KC.”
May 30, 2008 by
Robin from Warrensburg, MO
Overall Rating: 9
Cleanliness:[9] •
Staff:[9] •
Location:[9]
“We came to Embassy Suites on the Plaza as a getaway for Memorial Day weekend. The rooms were nice and clean. The staff was very helpful and friendly. We loved the Manager's Reception (complimentary bottom shelf alcoholic drinks and non alcoholic drinks) and the complimentary made to order omelets and breakfast buffet. There were a few downfalls; limited parking, areas of the parking garage were muddy and flooded, our bathroom toilet was a bit loose from the floor and the air conditioning fan was loud if you turned it anything above low. Overall, though, we enjoyed our stay.”
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