Best Western Inn and Conference Center

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User Reviews for Best Western Inn and Conference Center, Kansas City

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Oct 15, 2009 by Amy from Andover,KS
Overall Rating: 9

• The hotel staff was very helpful in helping us get to our dinner on time.
• The vending machine stole my money!

“Very close to downtown. The shuttle service worked out great for us.”

Apr 16, 2009 by Lindell from Liberill,KS
Overall Rating: 8

• Noise carried a long way, through the walls.

“Over all it was clean and nice people were friendly.”

Jan 22, 2009 by Chris from Omaha,NE
Overall Rating: 7

• The smiles.
• Not the cleanest room.

“Very nice, near where I wanted to be in town. The friendliness almost makes up for the room not being cleaned properly.”

Nov 18, 2008 by Jones from Lakewood,OH
Overall Rating: 7

• Location was close to UKMC.
• The renovations made so much noise.

“Proximity to the UKMC is its asset. It was undergoing renovations so was in unusual circumstances.”

Aug 13, 2008 by Mike from Edwards, IL
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• The free breakfast was nice and the dining room open and inviting.
• Can not think of anything.

“All you could expect for a couple of days. We do not use a pool, so it was nice not to have to pay for one. I expected the Express Holiday Inn to be much more of an economy stay, which it was not.”

Aug 10, 2008 by Lisa from Grand Rapids, MI
Overall Rating: 2
Cleanliness:[3] • Staff:[3] • Location:[3]

• Shuttle was helpful.
• Rooms smelled (even non-smoking) Did not want to come back to hotel early due to smell and nature of the rooms.

“Older hotel located in a poorer neighborhood (despite being included in the Crown Plaza area). Staff attempted to assist, however seemed unaware of computer system. Second set of rooms were nicer in the newer area of the hotel. Hotel was clean for the most part. Never utilized the breakfast. Shuttle was helpful. Would really rate this hotel as a one star and would not include this as a Crown Plaza Area hotel.”

Jul 2, 2008 by Martina from Des Moines, IA
Overall Rating: 3
Cleanliness:[4] • Staff:[3] • Location:[2]

• It had excellent restaurants on the property.
• Room was dirty and the staff didn't seem to know the area.

“The room was dirty, staff didn't know the area and the pool was very cloudy. It was surrounded by beautiful nature but in the midst, is a large industrial concrete structure that isn't nice to look at. It was close to where I wanted to be but not within walking distance. With high gas prices, that was inconvenient. The beds were squeaky and uncomfortable and you had to jiggle the toilet to get it to flush. We had to beg for fresh towels and toilet paper. But they (the staff) were nice friendly for the most part. The walls were paper thin and we heard everything that went on in the next room! The best things about this hotel were the 3 restaurants on the property and the shuttle they offered at a very reasonable price to take guests to different locations. I would say it is a good hotel for people who aren't staying as long as I did or who only want a place to rest their heads or those that don't want to spend a lot and don't expect much. Overall, I shouldn't have expected better for the price and to be honest, I would stay there again just because of the price and the convenience of being somewhat close to where I needed to be.”

May 11, 2008 by Kymberly from Spearville, KS
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[6]

• Staff very friendly, rooms clean and nice.
• Not in the best part of town, continental breakfast has slim pickings.

“Hotel is nice, and clean. Would stay there again.”

Apr 2, 2008 by Royce from Rock Springs, WI
Overall Rating: 4
Cleanliness:[5] • Staff:[6] • Location:[6]

• I got check out.
• The restaurant needs improvement in all areas.

“Huge disappointment for a Crown Plaza. The restaurant was not good when it was Radisson, it is no better now.”

Mar 19, 2008 by Dave
Overall Rating: 7

• Friendly staff.

“Clean and cheap. 4 miles from downtown. They have shuttle to Sprint center, Westport etc. Not fancy but good for a place to sleep.”

Sep 26, 2007 by Steve from Minnetonka, MN
Overall Rating: 2
Cleanliness:[5] • Staff:[3] • Location:[1]

• Nothing.
• This is not in downtown KC. It is not even close.

“This is not a downtown hotel. It should be offered in a different region. Your area map is too wide. For those not familiar with the city, it is very misleading. The neighborhood is poor. It is no where close to downtown.”

May 9, 2007 by Kathy from Springdale, AR
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[9]

• Breakfast bar was great.
• Nothing.

“It was very clean, and the staff was very helpful.”

Mar 6, 2007 by Angie from Knoxville, IA
Overall Rating: 7
Cleanliness:[8] • Staff:[10] • Location:[6]

• The employees where very helpful!
• The beds where not comfortable!

“Overall our stay was good. Didn't realize us where in a bad part of town until we go to our hotel. But we didn't travel much outside by ourselves. The staff was great! Bed was not comfortable and the blanket on the beds where full of burn holes which we had a non smoking room! But the room served its purposes, a place to stay and sleep.”

1 of 1 people found this review helpful.

Feb 28, 2007 by Kary from Lincoln, NE
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• It was nice to have a fridge in the room.
• There were no donuts or rolls for breakfast.

“This was a great hotel. It was booked full but yet it was completely quiet. You never heard people in the hallways, TV's or people talking. We felt like we were the only ones there. It was really nice, clean and there was an internet computer in the lobby for us to use to watch the weather where we were headed. We will stay again!”

1 of 1 people found this review helpful.

Oct 19, 2006 by Noelle P. from Stanford, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• Free wireless and high speed internet access, indoor spa, free breakfast.
• Breakfast lacked fresh fruit (except oranges once) and lacked protein, like eggs.

“Great, simple, clean basic hotel room with free wireless and high speed internet access. Wonderful courtesy van service within approximately 5 mile radius. Indoor spa and a few gym machines; free breakfast, nice decorations and kind staff; great drivers (of the van) (nice to talk to, friendly, tour guides). pleasant place to stay, good location- close to main city locations, like convention center.”

1 of 1 people found this review helpful.

Sep 26, 2006 by Jacklyn from Midland, AR
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[9]

• Very friendly staff. Clean rooms. Respected privacy sign.
• Toilet was clogged and instead of fixing it, they handed me a plunger.

“Convenient location. Easy to find. Friendly, English speaking staff. Great rates, food close by.”

Sep 7, 2006 by Deb from Lincoln, NE
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[7]

• There was no TV remove in our room.
• The room for breakfast was too small.

“All staff at the hotel were friendly and helpful. The shuttle service to the Plaza area was great. It was nice not driving and looking for a parking space. The overall experience was a good one!”

1 of 1 people found this review helpful.

Mar 10, 2006 by Madeline G. from Morris, IL
Overall Rating: 9
Cleanliness:[6] • Staff:[9] • Location:[9]

• Helpful and courteous individuals, van transport within a 3 mile area, hot tub and workout area, nice breakfast, daily

  Amenities at Best Western Inn and Conference Center, Kansas City

  AM/FM Alarm Clock Bar/Lounge Coffee Maker in Room Fitness Center or Spa Free Local Telephone Calls Free Parking Hairdryers Available Laundry/Valet Services Meeting/Banquet Facilities

  Modem Lines in Room No Smoking Rooms/Facilities Pets Allowed Pool Restaurant Room Service Shops/Commercial Services Television with Cable