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Hilton Kansas City Airport
8801 Northwest 112Th Street,
Kansas City, MO
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Average User Rating: 8.5 Cleanliness:[9.0] • Staff:[8.5] • Location:[9.0] Based on 804 user ratings |
Apr 24, 2008 by
Wade from Excelsior Springs, MO
Overall Rating: 1
Cleanliness:[1] •
Staff:[1] •
Location:[4]
“Encountered several issues during this stay. Had to move rooms due to sewage backing up into tub (other guests had similar problems, and this has been an ongoing problem for some time). Several pillow cases were stained with various DNA examples. First answer from staff to any question you ask is "we are completely full", regardless of what the question is and the obvious fact the hotel is nearly empty. Bed was comfy, but that was about the only positive. Rooms were updated with flat panel TV's recently, but no HD programming is provided so picture quality was terrible.”
Apr 19, 2008 by
Robin from Columbus, OH
Overall Rating: 8
Cleanliness:[9] •
Staff:[8] •
Location:[9]
“This hotel was beautifully decorated, very clean, and the rooms were very comfortable. The rooms were equipped with new flat screen TVs, and I had a great night's sleep.”
Apr 17, 2008 by
Alicia W. from Chadwick, MO
Overall Rating: 8
Cleanliness:[8] •
Staff:[8] •
Location:[8]
“This stay was much better and the room cleaner but still not that great of a hotel. I would rate it as good as any comfort inn that we have stayed in. I expect more from a 3 star hotel. More fancy amenities etc. This was really not that classy.”
Apr 10, 2008 by
Kristen from Omaha, NE
Overall Rating: 10
Cleanliness:[10] •
Staff:[9] •
Location:[10]
“I would definitely stay here again. The staff were all super nice and very helpful. The room was very clean. We really enjoyed our stay.”
Apr 10, 2008 by
Alicia from Chadwick, MO
Overall Rating: 5
Cleanliness:[1] •
Staff:[7] •
Location:[7]
“While it looked good and all, when I turned back our sheets the site of dried old blood was a bit disturbing and our other sheets had nasty stains on them too. The room was older and in need of repair. Room crowded. Drain in shower slow. The hallways were extremely noisy for early in the morning. All in all it was an ok hotel but not what I would expect from a Hilton. When I complained about the sheets I would expect some compensation from staff but none was given.”
Apr 9, 2008 by
Stephanie from St Joseph, MO
Overall Rating: 8
Cleanliness:[8] •
Staff:[8] •
Location:[7]
“We enjoyed our stay.”
Apr 8, 2008 by
Linda from St. Joseph, MO
Overall Rating: 9
Cleanliness:[9] •
Staff:[9] •
Location:[9]
“We had a great stay, although short, but the hotel fit our needs. It was clean, attractive, and comfortable for our family and we would stay again.”
Mar 27, 2008 by
David from Kansas City, MO
Overall Rating: 9
Cleanliness:[10] •
Staff:[9] •
Location:[9]
“The front desk staff was knowledgeable and polite. The room was well appointed and clean. After losing a personal item in the restaurant, it was labeled as to where it was lost, when it was lost and then bagged and sent to housekeeping's "lost and found." When I called to check on it, it was easily retrieved. Great stay. Pool and hot tub where clean and perfect temperatures.”
Mar 18, 2008 by
Leslie from Clear Lake, IA
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“The hotel was very nice and centrally located.”
Mar 16, 2008 by
Wade from Excelsior Springs, MO
Overall Rating: 1
Cleanliness:[1] •
Staff:[1] •
Location:[5]
“In first room, bed sheets were stained and staff handled the correction quite badly. Second room had a very dirty bathroom, so bad that it turned socks black just from walking on it. Staff did not care about issues during or after stay.”
Jan 21, 2008 by
Rick from Columbia, MO
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“This hotel was everything we thought it would be. It deserves it's star rating and is located in a clean area next to MCI airport. They provide a shuttle bus to and from the airport and will allow you to park your vehicle at the hotel for a nominal fee. We had a pleasant stay.”
Jan 1, 2008 by
Jeff from Hutchinson, KS
Overall Rating: 9
Cleanliness:[9] •
Staff:[9] •
Location:[9]
“Very easy to access, good for traveling professionals or a quick stay in KC. Restaurant and bar a bit expensive and pretentious for the businesslike atmosphere of the hotel.”
Dec 30, 2007 by
Judy from Council Bluffs, IA
Overall Rating: 6
Cleanliness:[7] •
Staff:[3] •
Location:[5]
“Overall pleasant experience, no complimentary breakfast or happy hour.”
Dec 26, 2007 by
Jon from Columbia, MO
Overall Rating: 5
Cleanliness:[5] •
Staff:[5] •
Location:[7]
“Typical Hilton hotel. I can't believe they still charge $10.00 for wireless internet. Almost all other hotels offer it for free. Comfortable beds and rooms. Bathrooms need a little work and some drywall repair is needed especially on the ceilings where it looks like there are brown water stains.”
Nov 28, 2007 by
Jessica from St. Elizabeth, MO
Overall Rating: 9
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“The staff was wonderful, the rooms were great, and we really enjoyed ourselves. I would definitely recommend this hotel to others!”
Nov 27, 2007 by
Cora from Manhattan, KS
Overall Rating: 8
Cleanliness:[9] •
Staff:[8] •
Location:[9]
“Beautiful furnishings, spacious room, great bed. Bathroom a little outdated and hot water was a problem. Mechanical difficulties with TV. Friendly staff.”
Nov 22, 2007 by
Dave from Blair, NE
Overall Rating: 9
Cleanliness:[9] •
Staff:[10] •
Location:[7]
“We truly enjoyed the KC Hilton airport.”
Nov 20, 2007 by
Robin from Topeka, KS
Overall Rating: 9
Cleanliness:[8] •
Staff:[10] •
Location:[10]
“Very friendly staff, clean and comfortable rooms, close to airport, coffee in room, and indoor pool for the kids. They did not have a refrigerator in the room and there was no continental breakfast like many of the other hotels in the area.”
Nov 15, 2007 by
Steve from Newport Beach, CA
Overall Rating: 8
Cleanliness:[10] •
Staff:[3] •
Location:[8]
“Overall the hotel was good. I would stay again. The staff needs to be more alert and not half asleep.”
Nov 8, 2007 by
Terry from Springfield, MO
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[6]
“I was very surprised at this older hotel. I had stayed there over 20 years ago. It has been upgraded very nicely. The rooms and beds were very comfortable and everything was very clean. I would definitely recommend this hotel and I would definitely stay there again.”
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