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Clarion Hotel Airport Kansas City 3-star

11832 Nw Plaza Circle, Kansas City, MO

A warm Kansas City welcome awaits you at the Clarion Kansas City. Airport and interstate convenience.[more]

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User Reviews for Clarion Hotel Airport Kansas City, Kansas City

Average User Rating: 8.0
Overall user rating
Cleanliness:[8.0] • Staff:[8.0] • Location:[8.5]
Based on 521 user ratings

Apr 28, 2008 by Keith from Spanish Fork, UT
Overall Rating: 3 Overall user rating
Cleanliness:[3] • Staff:[3] • Location:[7]

  • Close to the Airport.
  • The service was as bad as I have ever experienced.

“I will not return to this hotel in the future. My expectations for a Sheraton were pretty high, but the condition of the hotel and the service was not good. We ordered room service for breakfast and the food was bad, and they did not clean our room or make the beds. No fresh towel for the bath, basically our room was never cleaned for the 2nd nights stay.”

Apr 25, 2008 by Rebecca from Wilmington, MA
Overall Rating: 6 Overall user rating
Cleanliness:[4] • Staff:[9] • Location:[10]

  • Very close to the airport. Friendly check-in staff.
  • It was very old, outdated, rundown. We requested a king bed but got 2 doubles instead. they didn't clean our coffee maker daily.

“It was very outdated and needs refurbishing. The cleaning staff only cleaned some stuff in the room, they went 2 days without cleaning our coffee maker which we had used. There was a wedding reception on Saturday night which was extremely loud in the hotel.”

Apr 24, 2008 by Judy from Council Bluffs, IA
Overall Rating: 7 Overall user rating
Cleanliness:[8] • Staff:[6] • Location:[8]

  • Beds very comfortable.
  • Outdoor pool beautiful day and pool was not ready.

“Facilities are adequate. No complimentary breakfast. Friendly help.”

Apr 16, 2008 by Elizabeth from Missouri Valley, IA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Comfortable.
  • Air conditioner was a bit noisy.

“The hotel had great comfort and cleanliness for a person staying for business or leisure.”

Apr 16, 2008 by Wearytraveller from Lincoln, NE
Overall Rating: 6 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[10]

  • Wonderful service, with big, clean rooms.
  • Any room near the elevator is loud.

“The first night was booked solid for non-smoking rooms. So we were put in a handicap-accessible room. The room was only ok, much like a good quality Motel 8. However, we were right next to the elevator, and got absolutely no sleep. The second night, we moved one room down. This was a much nicer room. It was the small touches that were noticeably different and well appreciated. We still could hear the elevator, but it was tolerable. For various reasons, I did not get any sleep the second night. However, the staff was very lenient with the checkout policy, and I was able to sleep some into the daytime. I would recommend this hotel to anyone. I would just tell them to avoid the rooms close to the elevator. Also, it seems that most of the pools in Kansas City are outdoors, including this one, so a pool is a seasonal pleasure.”

Apr 10, 2008 by Peggy from Valley Center, KS
Overall Rating: 3 Overall user rating
Cleanliness:[5] • Staff:[4] • Location:[8]

  • Pillows were good, non smoking room.
  • Very noisy, bathroom not very clean.

“Nice lady at desk upon arrival. Walls seemed a little thin. Noisy hallways. Tile floors in public places made everyone's arrival/ departure very annoying as we were on the ground floor. Water ran somewhere all night. Not much sleep at this hotel.”

Mar 29, 2008 by Sandy from Miami, FL
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[10]

  • Clean, friendly personnel.
  • Nothing.

“Took a little long to pick me up at the airport, but the driver was very pleasant. Fulfilled all my expectations. My second stay at this hotel in the KC airport area - I would stay here again.”

Mar 26, 2008 by Laurie from Denison, IA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Much better than expected.

“Very nice, clean, friendly with a nice restaurant and great beds.”

Mar 20, 2008 by Ew from Munster, IN
Overall Rating: 6 Overall user rating
Cleanliness:[7] • Staff:[7] • Location:[5]

  • It was good that they had a shuttle to and from the airport.
  • There is nothing else around the hotel other than other hotels. If you don't have a car, you are out of luck.

“The restaurant in the hotel was incredibly disappointing. The food was mediocre and way too expensive for the quality. Unfortunately, there are no other restaurants in the immediate area for you to walk to. (Nor is there anything nearby to do for entertainment.)”

Mar 20, 2008 by Stephanie from Ankeny, IA
Overall Rating: 7 Overall user rating
Cleanliness:[7] • Staff:[6] • Location:[7]

  • Close to the airport.
  • Have to walk through smoking rooms hallway to get to front desk.

“The hotel would rate higher for me if they did not have smoking rooms. We discovered that to get to the front desk from the inside, you must walk through the smoking rooms hallway. The restaurant attached to the hotel was overpriced. The food was good, but it should be for the prices paid. The beds were very comfortable and the location to the airport was ideal.”

Mar 20, 2008 by Scott from Houston, TX
Overall Rating: 7 Overall user rating
Cleanliness:[8] • Staff:[9] • Location:[8]

  • It had the Tanner's Restaurant & Bar and it was close to the airport with a shuttle.
  • Rooms were dated.

“A decent hotel, but not 4 stars. The rooms were clean, but dated. Hotel staff was friendly and helpful. The Tanner's Restaurant & Bar was ok. The airport shuttle service runs every 20 minutes and was very convenient. The airport is 5 minutes away, but not along the flight path, so no jet noise.”

Mar 20, 2008 by Alastair from Fayetteville, AR
Overall Rating: 8 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[10]

  • Very nicely presented with very convenient access to airport and amenities. Clean and quiet.
  • Very poor restaurant food.

“A very good choice of hotel for anyone.”

Mar 19, 2008 by Kurt from Lombard, IL
Overall Rating: 7 Overall user rating
Cleanliness:[8] • Staff:[9] • Location:[8]

  • Free parking Internet access.
  • Got stuck in smoking room for 1 night.

“OK hotel.”

Mar 18, 2008 by Brenda from Kankakee, IL
Overall Rating: 7 Overall user rating
Cleanliness:[8] • Staff:[8] • Location:[10]

  • It was very close to the airport and other local attractions. The staff was very friendly.
  • Handicapped room I requested was right by elevator shaft, I didn't get any sleep for the noise. Room service cost outlandish and not posted on menu!

“I loved that it was so close to MCI Airport and Zona Rosa for excellent shopping. The staff was super friendly and helpful with locating a handicapped accessible room. My only complaints were that the elevator shaft was on the same wall as the bed, all night you heard the elevator and its passengers talking. Definitely sleep deprived after the stay. Also, room service charged outlandish fees for service charge and delivery, almost $15.00 additional cost, not to mention the food wasn't good at all! I'd stay there again; however, I'd ask for a room away from the elevator and not be stupid enough to eat at the restaurant, especially not room service.”

Mar 13, 2008 by Eric from Ft. Lauderdale, FL
Overall Rating: 8 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • Nice staff, clean room, comfortable bed and linens.
  • Although they place me on the Star wood floor, the room was as far away as possible from the elevator.

“Great airport hotel. Friendly staff, nice room. Would stay there again.”

Mar 11, 2008 by Patrick from Manhattan, KS
Overall Rating: 8 Overall user rating
Cleanliness:[7] • Staff:[3] • Location:[7]

  • Our room was clean, and the location and facilities were excellent.
  • The staff initially tried to put us in a lesser room.

“We discovered that the room had lesser finishes, and only a double bed, not the queen as promised. When I complained they resisted, but eventually moved me to a much nicer room with a king bed, evidence that they did indeed have other rooms available. They tried to place us I a less desirable room. After this initial issue, the rest of the stay was wonderful.”

Mar 5, 2008 by Cyndi from Papillion, NE
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • It was friendly, quiet, fast elevator, good parking!
  • Restaurant needs more booths/ atmosphere.

“We were very pleased with the efficiency of the staff, it's location, the quietness of the rooms and the comfort in the bed! great place! Will stay there again!”

Mar 5, 2008 by Reza from Aurora, IL
Overall Rating: 5 Overall user rating
Cleanliness:[7] • Staff:[7] • Location:[7]

  • Proximity to the airport was a nice.
  • Everything in the room was worn out or old. Bathroom was terrible.

“This hotel was not up to 3-Star standards in my opinion. Everything in the room was really old. The bathroom had been re-modeled apparently with little success. The attention to detail was horrible. Everything looked like it was done by inexperienced people. This hotel needs to have some serious money spent on a total refurbishment at a bare minimum. Again, everything was old, worn out and dated. Bathroom was very bad.”

Feb 19, 2008 by Tresanna from Sapulpa, OK
Overall Rating: 7 Overall user rating
Cleanliness:[7] • Staff:[8] • Location:[7]

  • Number of pillows on the bed.
  • Didn't have bath soap in room and shampoo bottle was half used.

“I like the decor for the most part, and the beds were comfortable. There wasn't much around the hotel as far as restaurants or shopping, but the staff was friendly. We didn't eat at Tanners, but it was a very casual menu.”

Feb 18, 2008 by Jim from Tucson, AZ
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[8] • Location:[8]

  • Proximity to airport.
  • Slightly hard to find.

“I was coming into Kansas City late in the evening and had to drive 2 hours south. Not being sure of the weather, I needed a hotel close to the airport. This place was very convenient, clean and quiet. The restaurant opened early so I was up and on my way in the morning with no problems.”

Amenities at Clarion Hotel Airport Kansas City, Kansas City

  • Available to/from Kansas City International Airport; 24 Hours
  • Bar/Lounge
  • Business Center
  • Coffee Maker in Room
  • Fitness Center or Spa
  • Free Local Telephone Calls
  • Free Parking
  • Golf
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • Meeting/Banquet Facilities
  • Modem Lines in Room
  • No Smoking Rooms/Facilities
  • Parking
  • Pets Allowed
  • Pool
  • Restaurant
  • Room Service
  • Safe Deposit Box
  • Shops/Commercial Services
  • Television with Cable
Hotel Representatives:

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