Marriott Kansas City Airport

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User Reviews for Marriott Kansas City Airport, Kansas City

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Apr 21, 2008 by Kathy from Clearfield, UT
Overall Rating: 9
Cleanliness:[6] • Staff:[10] • Location:[10]

• The shower was awesome!
• I found an empty candy box in the desk drawer.

“The hotel is right across from the airport which made it very convenient for the late flight in. Even though it was next to the airport, there was no noise of planes flying over. The step-in shower with dual shower heads was awesome.”

Apr 14, 2008 by Dale from Greendale, WI
Overall Rating: 7
Cleanliness:[6] • Staff:[7] • Location:[8]

• Very good food.
• Nice view of the lake but the windows too dirty.

“Convenient to the airport but not for the city. Nice rooms - very good food.”

Apr 13, 2008 by Libby from Vancouver, WA
Overall Rating: 7
Cleanliness:[9] • Staff:[5] • Location:[8]

• Location - it is next to the airport.
• Isolated - staff did not know what was happening gave wrong information.

“The front desk staff made errors on our bill because we were sharing a room and they didn't take separate credit cards. We were also misinformed about the restaurant and that it was open when it was not and then it didn't open because they said that there wasn't enough business so we ate in the bar. The food and service was good, but we didn't want to eat in a bar setting. The beds were comfortable and clean. The room was nice and room service was excellent!”

Mar 17, 2008 by John from Topeka, KS
Overall Rating: 5
Cleanliness:[9] • Staff:[8] • Location:[5]

• It was clean and close to the airport.
• The room was crowded with furniture, little room to move.

“The hotel was fine, but we were not able to leave our car in the lot as noted on their ad which cost additional parking during the week. We stayed at other hotels during our trip for less and they were more to our liking. They need to remove some of the furniture from the room.”

Feb 23, 2008 by Amanda from Osawatomie, KS
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[10]

• The restaurant and the room service were amazing.
• The room was very crowded and cramped together.

“Overall, the hotel was in general nice. The staff was very nice. The room was decorated well, but was extremely cramped and crowded with everything in it. So much so that when you would try to walk around the room, two people could not easily pass by each other without having to turn awkwardly. The restaurant at the hotel was amazing though.”

Feb 22, 2008 by Joyce from Hixson, TN
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[5]

• Nothing.
• The attitude of the staff and lack of housekeeping for our room. NO elevators.

“The remodel was attractive. Our food was not good. We did not get housekeeping. When I called the front desk about the matter at 11PM, I was told no one was there to take care of it but I could come down and get my own towels and sheets and change my own bed if I wanted too. No manager ever spoke with us about the problem during our entire stay. No elevator to get to our room. We had to go up back stairs with our luggage, with no help. The hair dryer didn't work, the TV didn't work, the staff didn't work. When we complained about our room not being cleaned (via phone) to the front desk, they didn't care. My husband went down while I was still on the phone with them. When the front desk person hung up with me, she rolled her eyes and made some comments. My husband informed her that he was on the other end of her comments. That was his wife she had been talking too in room # 248. They offered to move us to another room at 11:30 at night which would require us packing up everything and we were leaving the next morning, so we declined. The place was awful. I would not recommend.”

Feb 4, 2008 by Rich from Peoria, AZ
Overall Rating: 9
Staff:[8] • Location:[10]

• Great location for the airport.
• There were no "smoking" rooms available.

“Clean, convenient.”

Oct 17, 2007 by Peter from Roseville, CA
Overall Rating: 8
Cleanliness:[10] • Staff:[9] • Location:[10]

• Room was clean and comfortable.
• Internet access was not free and priced incorrectly on card.

“They really should offer free internet access like the competition. On my last trip I stayed at the courtyard by Marriott in the same vicinity. It offered free internet access. On my nest trip, Ill probably stay at the Hilton for the same reason.”

Oct 9, 2007 by Marybeth from Belgrade, MT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was beautiful, clean, and had everything we needed.
• Did not have a microwave.

“This hotel is close to the airport, but you'd never know it, as it is amazingly quiet! It was impeccably clean and comfortable. Staff was great and the price was very reasonable. We will definitely stay here again!”

Sep 8, 2007 by Sara from Reno, NV
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Excellent front-desk service!
• Furniture is too large for room (room feels small).

“Very convenient to airport, very nice staff, clean rooms, nice airline check-in service available in the lobby.”

Sep 7, 2007 by Vickie from Troy, MI
Overall Rating: 6
Cleanliness:[6] • Staff:[5] • Location:[7]

• Comfort of the bed.
• Musty smelling, small bathroom and small walking room in sleeping area.

“Low quality compared to other Marriott Hotels. Good quality compared to other hotels I have stayed at in the area. Not as good as Embassy Suites.”

Sep 1, 2007 by Darby from Johnson City, TN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Excellent experience from the time you walk in great staff very clean hotel.
• Nothing not to like about this location.

“Shocking the attention to detail at an airport hotel. Very clean location, professional staff, excellent food and very attentive to all you needs.”

Aug 22, 2007 by Judy from Stoutsville, OH
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Location, friendliness & competency of staff. Clean room.
• Nothing.

“Hotel was conveniently located to the airport and the rental car agency. Shuttle came when called from airport. The next day they took us to the rental car agency. The room was clean, service fantastic. Wi-fi in room. I would definitely stay here again.”

Aug 20, 2007 by Terrie from Kirksville, MO
Overall Rating: 9
Cleanliness:[7] • Staff:[10] • Location:[9]

• Staff was very friendly, the airport shuttle service excellent.
• Bathroom could have been little cleaner - there was bar of soap left from previous guest.

“Friendly staff and great location to airport.”

Aug 18, 2007 by Leon from Ann Arbor, MI
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Conveniently located on airport grounds. Staff very accommodating.
• Wife thought the non-smoking room smelled a bit like someone had recently smoked in it.

“Conveniently located adjacent to MCI terminal and rental car return. Staff responsive to needs.”

Aug 16, 2007 by Adrienne from Fort Smith, AR
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[6]

• The bed was very comfortable!
• The property was too far from shopping and restaurants.

“The best feature of this property was the comfortable beds! The bar/restaurant looked nice but we didn't eat there so I can't say whether the food was or wasn't good. If you're flying out of MCI, the location is perfect. If you're planning on shopping or eating out, I'd recommend staying further south.”

Aug 16, 2007 by Dorene from Springfield, MO
Overall Rating: 2
Cleanliness:[3] • Staff:[3] • Location:[1]

• Not much nice to stay about over night stay.
• Smoking was not allowed any where on property.

“Only in Kansas City can one group wash there feet in public in the airport and the good old American can not even smoke in the privacy of room they paid good money to rent.”

Jul 31, 2007 by Chris from Eagle, NE
Overall Rating: 6
Cleanliness:[7] • Staff:[5] • Location:[8]

• Pool was nice.
• Rooms needed to be remodeled need queen size beds.

“Was not that nice of hotel. Rooms were old carpet was not that clean.”

Jul 30, 2007 by Kathy from Mount Ayr, IA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[4]

• Was very quiet for being next to the airport.
• Bathroom door.

“We had a great stay. Staff was very accommodating. Loved the back porch on room, and the lake view was stunning.”

Jul 29, 2007 by Vicki from Manhattan, KS
Overall Rating: 7
Cleanliness:[7] • Staff:[5] • Location:[6]

• The size and location of room.
• Beds uncomfortable and morning staff unfriendly.

“Should of mention that the road going into the hotel was under road construction.”

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Amenities at Marriott Kansas City Airport, Kansas City

AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Barber Shop Barber/Beauty Shop Business Center Car Rental Desk Coffee Maker in Room Concierge Desk Connecting Rooms Cordless Phone Cribs Available Drugstore Elevators Exercise Gym Express Check In Express Checkout Fitness Center or Spa Florist Free Newspaper Free Parking Game Room Golf Guest Laundromat Hairdryers Available Handicapped Rooms/Facilities Horseback Riding Ice Machine In Room Movies

Indoor Pool Iron Maid Service Meeting/Banquet Facilities News Stand Outdoor Parking Parking Phone with data port Phone with speaker Pool Radio Restaurant Rollaway Beds Room Service Safe Deposit Box Sofa Bed TV TV Remote Control Telephone Television with Cable Temperature Control Tennis Turndown Service Vending Machines Video Checkout Wake-up Service Water Skiing Wet Bar