Extended Stay America Kansas City/Overland Park

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User Reviews for Extended Stay America Kansas City/Overland Park, Overland Park

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Dec 31, 2008 by Judy from Mcpherson,KS
Overall Rating: 6

• It's conveniently located in Overland Park and the rooms were spacious.
• The bedding/bed were uncomfortable and no shampoo or even kleenexes provided.

“The bathroom sink stopper was broken in both rooms and had to be removed to use the sink. The tv remote didn't work. There was no mattress pad or blanket and the pillows were awful. Our room was not cleaned after the first day, so no fresh towels or coffee. No coffee or breakfast available anywhere around.”

Mar 8, 2008 by Eric from Overland Park, KS
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[9]

• It had a kitchen, fridge, dishes, and HBO & Showtime.
• There was nothing I disliked about it.

“Great location in Overland Park, clean, comfortable room and bed. Nice staff, good prices.”

Jan 16, 2008 by Kevin from Bend, OR
Overall Rating: 6
Cleanliness:[8] • Staff:[6] • Location:[9]

• Close to my business destination, close off freeway.
• No hot water first morning. Got to love paying for cold showers.

“All in all, the hotel was ok. I had no hot water the first morning, and when I asked about it via a written note, got no response. Not really impressive. I was told the water was out the night before, but still had no hot water the following morning. If the hotel wasn't so conveniently located, I would have been very unsatisfied.”

Oct 27, 2007 by Mark from Pittsburg, KS
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[8]

• A great room.
• Corridors are very long with entrance/exit only at the ends.

“Clean, attractive room with all the basics plus a kitchenette. No pool or breakfast and only limited cleaning service.”

Oct 17, 2007 by Deb from Columbus, OH
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Nice safe parking lot.
• Had to pay five dollars to use internet in the room.

“The hotel staff was friendly, brightly lit parking lot. Great for solo female travelers, had to pay five dollars to use the h/s internet in the room. Bed and pillow not so comfy, should bring one from home.”

Oct 17, 2007 by Missy from Dallas Center, IA
Overall Rating: 8
Cleanliness:[8] • Staff:[5] • Location:[10]

• Esa is company owned and consistent. As a former employee of Esa I highly recommend this property.
• Gsr didn't have a name tag or uniform on and didn't go through proper check in procedures.

“Very nice ESA property and great location.”

Aug 29, 2007 by Judy from Chicago, IL
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• It was set among large luxury apartment buildings.
• Overheard hotel maids discussing unpleasant subjects.

“If you map quest the directions, it is easy to get to. It is set among luxury apartment buildings. It only has one sign; otherwise you might think it was a luxury apt. building. Excellent restaurants are within five miles on the expressway. A local grocery store is up the road less than a mile.”

Jul 4, 2007 by Angela from Fort Scott, KS
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[10]

• Friendly staff.
• Rooms need minor updates.

“Staff was very friendly. Located right off major highway.”

Jun 14, 2007 by Barbara from Sylvan Grove, KS
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Open space around the bed, good for wheelchair.
• Would have liked a pantry, or pool.

“Very pleasant, comfortable room. Handicap accessibility was good. Easy location.”

May 13, 2007 by Sandy from Olathe, KS
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• It felt like a more expensive hotel and the entry was decorated nicely.
• There was only 1 elevator for a 3 storey hotel, toenail clipping beside nightstand from former occupant. Sometimes no one at front desk.

“I enjoyed the hotel quite a lot. It could be made to be a romantic type place, but that was not my purpose. It was great! The floors did seem slanted on 3rd floor and the non-smoking room smelled a bit like smoke to me. Also outside our window was a large, large bright light which made the room too light at night. I like it dark. Also, I was told our checkout was on Friday, which I said it was really Saturday. But lady at front desk said no. I had to hurry fast! To leave. Later when I had a chance to check my computer entry I noticed checkout was really Saturday, I called and they said they made a mistake and tried to call, but didn't get me they actually called the room and not my cell. I had to come back later and spend the night. I was told I would get a room without the bright light, but again a mistake was made and I was sent to a room with another bright light, however the gentleman called to ask if I wanted to change rooms he put me in the wrong room, but by that time I said no. I was settled.”

Sep 26, 2006 by Chester from Phoenix, AZ
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Quiet and convenient.
• Charging for wireless connection.

“The hotel is conveniently located near the interstate and to shopping areas as well as sightseeing in the area.”

Sep 5, 2006 by Gail from Columbia, MO
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[8]

• Clean , close to work.
• No ice machine, but there was ice in the fridge.

“The front help desk was very helpful.”

Aug 19, 2006 by Bob from Lakin, KS
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[9]

• Kitchenette facilities; decent wifi.
• No facial tissues; guests blocked doors open with stones; security latch on room door inoperative.

“Good value for the money.”

Aug 8, 2006 by Lori from Princeton, MO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The location, cleanliness, and price!
• Nothing!

“This hotel was very convenient and close to everything we needed. The staff was nice and the room was very clean and comfortable. Also, with the kitchenette, if we had been staying longer it would have been great to be able to keep food there to eat instead of eating out!”

Jul 15, 2006 by Gayle from Ellis, KS
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Quietness and cleanliness.
• Lack of hair dryer in rooms.

“Very nice and we enjoyed our stay very much, will recommend to others and use again whenever possible.”

Jun 5, 2006 by Mimi from Junction City, KS
Overall Rating: 9
Cleanliness:[8] • Staff:[7] • Location:[9]

• Location.
• Few eating places close by.

“Very nice hotel with a good location, easy on and off an interstate, easy to find and quiet.”

Jun 5, 2006 by Sean from Wichita, KS
Overall Rating: 5
Cleanliness:[2] • Staff:[8] • Location:[10]

• It was located right off 435.
• I stunk worse than a dorm and it made my stuff smell like that too. It was kind of like rotten eggs.

“It had a very good location. It was definitely a low frills joint. I think the people who were staying there had been there a while without having the room cleaned because it STUNK!! I mean bad! It made your clothes stink after you left it was so bad. Other than that, the staff was really friendly and it was in a nice part of town. The place seemed really safe. I guess my only gripe was that they didn't have wake up calls. Over all I would say that that it was definitely worth the $25/night I paid for it.”

May 26, 2006 by Dudley from Lakeland, TN
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[9]

• Was very nice for a 1*
• Only bathroom amenity was soap.

“Very nice value for business/single traveler. Excellent location less than 1/2 miles from I-435. Nice decor in the room. Hotel was not noisy. Front desk was friendly and helpful.”

May 6, 2006 by Alecia from Lyons, KS
Overall Rating: 9
Cleanliness:[7] • Staff:[10] • Location:[10]

• Convenience to interstate & grocery store & friendly staff.
• Bathroom needed a little more attention.

“We were pleasantly surprised when we arrived since it was said to be a 1 star hotel. I would think it would be a 3 star. Kitchenette, recliner, table and chair, great location to interstate and a great grocery store nearby.”

May 3, 2006 by Veronica from Topeka, KS
Overall Rating: 4
Cleanliness:[5] • Staff:[7] • Location:[4]

• The room was very neat and clean.
• the hallways smell like smoke and only 3 channels on TV; far from a lot of things.

“The staff was very friendly and helpful. The room was very neat and clean, smelled fresh, despite the smoke smelling hallway. There were only 3 channels on the TV; very disappointing in this day and age.”

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