Econo Lodge Galveston

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User Reviews for Econo Lodge Galveston, Galveston

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Jun 4, 2008 by Lia from Victoria, TX
Overall Rating: 8
Cleanliness:[8] • Staff:[4] • Location:[9]

• It was very close to the beach, actually within walking distance.
• Smelly room, damp floors, loud parties in pool area and drunks in the pool area, drinking while in the pool and hot tub, staff not monitoring this.

“I would stay here again. In fact have something coming up in the next 2 months and will definitely stay at this hotel again.”

May 23, 2008 by Rawles from Salem, MO
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Convenience & pricing.
• Receptionist disinteresting.

“Overall a clean comfortable place to stay staff polite and courteous, WiFi was being worked on to improve service.”

Apr 30, 2008 by Ben from Rowlett, TX
Overall Rating: 2
Cleanliness:[7] • Staff:[2] • Location:[8]

• Location was good, price was decent.
• Poor customer service from staff.

“The room was dirty, and had a odor to it. Our toilet did not work, so I called the front desk to let them know. I was told that their maintenance guy had already left for the day and there wasn't anything that could be done until the next day. I asked to change rooms and was told they were booked. When I asked how I was supposed to use the bathroom; use the sink?”

Apr 30, 2008 by Dakota from San Antonio, TX
Overall Rating: 5
Cleanliness:[10] • Staff:[8] • Location:[10]

• Location, friendliness of service when issue arose.
• 1 bed had springs sticking up, fleas on 2nd night, no maid service 1st day.

“The location and room was excellent, however we had no maid service provided the first day we stayed, and due to 3 small children under 5, we needed it, also when the storm came in, so did the fleas, however once this issue was addressed we had a cleaning lately within a couple hours.”

Mar 13, 2008 by Cheryl from Forney, TX
Overall Rating: 2
Cleanliness:[2] • Staff:[1] • Location:[9]

• Great location!
• Everything else!

“Room smelled of smoke and I am highly allergic. Front office did nothing saying that they can't control what happens in rooms. So I spent the evening not being able to breathe and propped up on 4 pillows to sleep. Finally falling asleep around 4 in the morning, I wake up at 8:30 and headed down to the breakfast they say they provided. I got there at 9:05 and they refused to let us eat saying that it is only until 9:00 am. So after nearly having to go to the hospital and getting around 2 hours of sleep we checked out of this hotel room and headed home. I hated this hotel. I hated everything about it. The way it was dirty, they way it smelled, the way I felt like I was going to get mugged when I stepped out of my room and the staff. It was awful. I will only stay here again if I was homeless and needed out of the soaking rain.”

Mar 12, 2008 by Cheryl from Forney
Overall Rating: 3
Cleanliness:[1] • Staff:[4] • Location:[10]

• Close to beach.
• Everything else.

“The hotel was dirty, nasty and horrible. The sheets that were on the bed were wrinkled and looked as if they had been slept in or kept in a pile of laundry to be folded for weeks before. The room itself didn't apprear clean and I felt like I would get a disease if I went without slippers. I couldn't even bring myself to take a shower there. Also, the non smoking room promised had been smoked in like a chimney. I am severely allergic to smoke so I only got about 2 hours of sleep that night propped up on 4 pillows and lots of medication. I almost had to go to the emergency room due to my breathing. Since I didn't sleep good I woke about 8:30 that morning and went down to eat breakfast at 9:05 and found that the continental breakfast that they so willingly advertise ends at 9 am and they felt no remorse for the situation that we had been through that night to even let us have a cup of coffee. They were rude and it will be a cold day in Haydes before I go back there.”

Mar 11, 2008 by Sharla from Forney, TX
Overall Rating: 5
Cleanliness:[4] • Staff:[6] • Location:[8]

• Location! One street over from the beach.
• Very much in need of renovation.

“While the hotel is in a prime location, one street over from the beach, I do not believe I would recommend to any of my friends or family. Our front door was in bad need of new weather stripping, you could see under the bottom to the outside. The bathtub wouldn't seal. The morning breakfast was very good with Texas shaped waffles, muffins, oatmeal, cereal, coffee and juice. The staff was very nice.”

Feb 21, 2008 by Diana from Temple, TX
Overall Rating: 4
Cleanliness:[4] • Staff:[1] • Location:[9]

• The hotel room was large and the temperature in the room was comfortable.
• The front desk staff was completely rude and non-friendly.

“I was not impressed with this hotel at all. But I got what I paid for. The location and price are probably the best things about this hotel. When I checked in, the lady at the front desk was more interested in paying attention to the TV than the customers. Also, our room wasn't even ready yet. The cleaning personnel were still in our room. When I checked out, the staff that was in the lobby were arguing with each other in Spanish and they were very loud. My 3 year old even told me that 'those people aren't being very nice.' the room itself was pretty large and the ac worked well. The bathroom was pretty gross toilet was lose from the floor and had nasty stuff growing where the toilet meets the floor. Soap scum all over the shower/bath. They advertised free high speed internet but we were never able to connect with it. If you are looking for a one night stay, this would be a good place to stay. Otherwise, find somewhere else to stay.”

Dec 9, 2007 by Bret from Spring, TX
Overall Rating: 6
Cleanliness:[5] • Staff:[5] • Location:[7]

• Complimentary breakfast.
• Noisy.

“The hotel generally met our expectations. The first night was a bit rough due to noisy guests upstairs from us (not the hotel's fault). The hot tub in our room was nice. Front desk clerk could have been friendlier. Overall, I would rate it as decent, acceptable.”

Nov 8, 2007 by Connie from Deridder, LA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[10]

• Perfect location, great rates, clean room and friendly staff.
• Although it's too cold to swim, the pool area was closed.

“The hotel had lost the reservations for one room, but finally had found it.”

Oct 25, 2007 by K from Baton Rouge, LA
Overall Rating: 2
Cleanliness:[8] • Staff:[3] • Location:[10]

• The location was great.
• Unhelpful staff, the rooms smell horrible, bugs in bathroom.

“Not a good experience. Cheap, great location, but if I return to Galveston, Ill stay somewhere else. There were three of us on the trip I arrived first, alone, with our entire luggage. I was assigned to a room on the third floor, and after lugging everything up there (to a room that smelled like mold); I noticed that the bathroom lights didn't work. I called the front desk and was told that the maintenance guy had gone home and I would have to wait until 8am the next morning. I said that was not acceptable. I was moved to a first floor room and told that I would have to move again the following night, which I didn't end up having to do, thank god. But I then had to lug everything down to the first floor. It took me an hour to check in and get settled. No apologies. The hotel staff just didn't really seem to care. It was a "take it or leave it" kind of attitude. Also, I mentioned the smell. The windows in the rooms do not open and since the hotel is a block off the beach, my guess is that many people return to the room wet and get the carpet damp because the windows don't open, the carpet never has ample opportunity to dry, which results in a dank, musty, moldy odor.”

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Sep 15, 2007 by Joe from Grambling, LA
Overall Rating: 7
Cleanliness:[7] • Staff:[5] • Location:[8]

• Spacious room was a good.
• Smell like old house for the first time we came in the room.

“Spacious room was a good smell like old house for the first time we came in the room.”

Sep 3, 2007 by Anna from Houston, TX
Overall Rating: 4
Cleanliness:[5] • Staff:[4] • Location:[5]

• Pool/hot tub open until 11:00pm.
• Staff was not very friendly, not enough towels in room both nights.

“Would not be staying at this hotel again unless no other option is available.”

Aug 26, 2007 by Steve from Fort Worth, TX
Overall Rating: 5
Cleanliness:[3] • Staff:[3] • Location:[9]

• Close to the beach.
• The comforters need to be washed more often.

“Overall, a sufficient stay.”

Jul 26, 2007 by Dan from Oakdale, LA
Overall Rating: 3
Cleanliness:[2] • Staff:[4] • Location:[2]

• Location was not out of the way, close to main road.
• Uncomfortable Mattress; Appear to be high crime location.

“If you are planning on sleeping and leaving this is a good hotel. While I was there the breakfast appliances in the lobby lost power; desk clerk stated that it happened the day before as well and they would no longer have electricity for breakfast area. Pool is not as pictured: Poor upkeep.”

Jul 20, 2007 by Kenneth from Wichita Falls, TX
Overall Rating: 3
Cleanliness:[3] • Staff:[3] • Location:[6]

• The hotel was less expensive than most on the island.
• The room was musty and smelled of old smoke.

“For the price, the hotel was not bad. The room was not in the best shape. The carpet needed replacing (sticky) and the room smelt of old smoke and was musty. I have stayed in worse though. As far as the pool area, the people that used it left alcohol bottles everywhere and no one cleaned up after them. The parking lot was dirty and needed to be picked up. The hotel stated no pets and several people had animals with them. The continental breakfast consisted of two cereals and waffles. Next time we are on the island we will look for something else, even if it is a bit more expensive. We didn't feel real safe here.”

Jul 19, 2007 by Daniel from Mobile, AL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was so convent to all attractions; beach, watermark, rest, fast-food, grocery etc. Hotel staff very helpful at every level. Great breakfast .
• Nothing.

“Outstanding for family vacation, very accommodating without the Hilton beach front stay that normally robs your vacation budget.”

Jul 10, 2007 by Stephanie from Olathe, KS
Overall Rating: 6
Cleanliness:[9] • Staff:[4] • Location:[10]

• I liked the convenient location.
• I didn't like the quality for the price.

“The hotel was clean and conveniently located. However, there were no in room amenities. No iron, coffee, or shampoo. Also, the online service was weak and the check-in was moved from 3:00 pm to 4:00 pm.”

Jun 14, 2007 by Benita from Austin, TX
Overall Rating: 4
Cleanliness:[6] • Staff:[6] • Location:[9]

• I enjoyed the hot tub.

“The hotel is in an excellent location but the clerk was not very friendly. The hotel seemed to be understaffed. I did not get towels until after 5:00pm.”

Jun 9, 2007 by Tj from Garland, TX
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Location is very close to the beach.
• Nothing.

“For the price, this is the best hotel to stay at if you are looking to take a vacation to Galveston. The beach is right across the road as well as many great restaurants. The staff is very helpful and the area seems very safe.”

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Amenities at Econo Lodge Galveston, Galveston

Air Conditioned Brailled Elevators Bus Parking Continental Breakfast Desk with lamp Electronic Door Locks Elevators FAX FEMA Approved Free Local Telephone Calls Handicapped Rooms/Facilities High Speed Internet Access Ice Machine In Room Movies

Microwave No Pets Allowed No Smoking Rooms/Facilities Outdoor Parking Outdoor Pool Parking Ramp Access to Buildings Refrigerator Smoke Detectors TV Remote Control Telephone Television with Cable Truck Parking Wake-up Service