Holiday Inn Resort Galveston-On The Beach

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User Reviews for Holiday Inn Resort Galveston-On The Beach, Galveston

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Jul 27, 2009 by Bettye from Lakecity,TX
Overall Rating: 10

• We had a patio facing the ocean.
• There was a window AC.

“The pool and resterant were well keept.”

Jul 6, 2009 by Mela from Lake Charles,LA
Overall Rating: 10

• All rooms had a gulf view.

“I would definitely stay here again. We go to Galveston every summer and have paid much more for a room that did not even compare to the quality and price we received with this hotel. I was pleasantly surprised!”

Jun 21, 2009 by Kelly from Houston,UT
Overall Rating: 8

• Hotel was clean and provided easy access to the beach.
• No hot tub.

“I stayed at this hotel with my 15 year old son and his friend for an overnight visit to Galveston. Our first since Hurricane Ike. It was perfect for us. It was easy to get to the beach and the hotel was clean. The only complaint from the boys was that there is not hot tub. Beach was clean.”

Jun 4, 2009 by Wesley from Groves,TX
Overall Rating: 2

• The restaurant gave me tortillas when I asked.
• Smell, staff, lack of cleanliness.

“The Holiday Inn Galveston On the Beach is a different hotel than the Holiday Inn Sunspree Galveston Beach. I met a group that was doing hurricane recovery community service (painting and tiling at Galveston Boys and Girls Club). The group had reservations at Holiday Inn Sunspree Galveston Beach, a very nice hotel. Because of the similarities in the name, I booked the Holiday Inn Galveston On the Beach. The hotel said that priceline would not let them cancel, and priceline refused to refund any money if I did cancel. I suppose the Holiday Inn Galveston On the Beach is an okay hotel for a pure beach vacation, but it is unkept, poorly maintained hotel with an unpleasant odor, and unhelpful (but friendly) staff.”

Jun 1, 2009 by Debbie from Dickinson,TX
Overall Rating: 10

• Friendly staff, prompt service and swimming pool.

“The hotel was nice we enjoyed our stay. Breakfast buffet was great and pool was clean. We will stay here again.”

May 14, 2009 by Kimberly from Alvin,TX
Overall Rating: 4

• The location was great.
• This was a motel not a hotel and there was only one tiny elevator all the war around in the back.

“The location was great but I expected a lot more for the $. First of all this is a motel not a hotel. The room doors open directly to the outside which I would have liked to have known before booking. Also, there is only one tiny elevator all the way in the back which, in order to get to, you have to walk past all of the cleaning services areas of the motel including huge mounds of dirty linens. We had a tiny balcony (two chairs fit on it) but there was an open gap to the next room's balcony so it lacked a sense of privacy and the AC from above dripped on you constantly. Actually, pretty much everywhere you walked something was dripping on you. The pool is in desperate need of a cleaning. Kids had scratched their names in the grime on the tiles around the pool.”

May 6, 2009 by Anna from Crosby,TX
Overall Rating: 1

• Location.
• Unclean.

“When we arrived they sent us to a room that was occupied. It was quite a distance walking with luggage. They never apologized. The room they put us in was unclean and needed a great deal of maintenance. When we returned there was no place to park. And after driving the lot for 30 minutes I went inside and was told to park next door. There was no parking there either. We had to park on the street. The next morning the coffee pot didn't even work.”

May 2, 2009 by Diana from Allen,TX
Overall Rating: 10

• Cruise parking, on the beach, excellent location.

“Enjoyed our stay provided cruise parking and shuttle service to and from cruise terminal. Would recommend stay”

Sep 12, 2008 by Value S. from Sugar Land, TX

Cleanliness:[8] • Staff:[9] • Location:[9]

• Next (across the road) to the Seawall (Galveston Beach), free newspaper at the lobby counter.
• Room without view (open balcony onto rooftop) blank concrete hallway to elevator, no comp. breakfast.

“Convenient location to the beach and Galveston attractions. A small refrigerator in room. Do not get the 2nd floor rooms - balcony open to the roof top of the lobby - no beach view. Tight parking slots with mostly big cars and trucks park next to each others. No complimentary breakfast.”

Sep 9, 2008 by Lewis from Eagle Lake, TX
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[8]

• Well equipped spacious room with gulf view.
• Outside open walkways were depressingly drab.

“Much better than average staff--front desk, maids, coffee shop and in terms of friendliness, helpfulness, and efficiency.”

Aug 21, 2008 by Vanin from Houston, TX
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[9]

• They were great about early check- in due to the rainstorm, since we couldn't go to the beach yet.
• No complaints, though the hallway was a little smoky.

“The Holiday Inn was great on the beach and family friendly. I really appreciated how the accommodated my request to check in early due to the rain storm that hit the beach.”

Aug 18, 2008 by Judith from Richardson, TX
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[8]

• They gave us a very nice view of the ocean.
• The swimming pool was overran by small kids, the bar service to the outdoor patio was bad and the elevators were very busy 'cause no service elevators.

“Very nice and clean, very centrally located and easy to find with parking in the back.”

Aug 13, 2008 by Tom from Houston, TX
Overall Rating: 1
Cleanliness:[6] • Staff:[1] • Location:[6]

• Nice view of the gulf of Mexico.

“Do not trust this hotel.”

Jul 31, 2008 by Kimberly from El Campo, TX
Overall Rating: 10
Cleanliness:[7] • Staff:[10] • Location:[10]

• The location was great. The amenities were great. Everyone had excellent manners.
• I did not like the drainage outside over the walkway. It appeared slimy and a safety risk.

“I would highly recommend this hotel to my friends and family. Overall, it was a great experience.”

Jul 31, 2008 by Salvador from Saginaw, TX
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[8]

• Staff was very friendly and helpful.
• Air condition in our room.

“Very family friendly hotel.”

Jul 30, 2008 by Lisa from Arlington, TX
Overall Rating: 6
Cleanliness:[10] • Staff:[3] • Location:[10]

• The pool was awesome! They even showed a family movie outside on a big screen one night.
• We had to call the front desk to have our room cleaned, And one evening it was 6pm. The pool staff was rude and didn't speak English.

“The location of this hotel is great. The hotel rooms and lobby were nice. The pool was awesome. Our 3 1/2 year old loved it. However, our room wasn't cleaned until late in the afternoon and one night it wasn't until after 6pm. The front desk mangers were helpful and nice, but the pool staff was rude and didn't speak English at all. There was not free breakfast, but there was a fridge in the room which made up for no breakfast. Overall, we had a great stay.”

Jul 25, 2008 by Misty from Waller, TX
Overall Rating: 8
Cleanliness:[8] • Staff:[8] •

• We overall liked our stay. Comfortable, clean, and the kids enjoyed it.
• A/C did not cool very well.

“We enjoyed the overall stay and would go back, speedy check-in and check-out. Everyone was nice and friendly.”

Jun 2, 2008 by Curtis from Houston, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• I was satisfied with the overall service and location.
• Our room was located by the pool.

“If and when I stay in Galveston I plan on staying at the same Hotel.”

Jun 1, 2008 by Arasely from Houston, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• The sheets were so clean and pressed!
• The sink wasn't working well? The treadmills didn't work.

“Great location, nice staff, would return.”

May 31, 2008 by Brian from Mesquite, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[10]

• The hotel lobby, pool and facilities were beautiful and tropical.
• The hotel mistakenly over charged my credit card.

“We were only done in Galveston for one night but our stay was excellent. The hotel was located right on the beach and our room had an excellent view. We requested 2 queen beds view non-smoking. The hotel charged over extra $ for no reason. I called the hotel the next day when I saw it on my bank account and they said that they would fix the error. They did not even say what the charges were for, but when we first arrive to check in the lady at the front desk seemed more interested in chatting and joking around with her co-workers instead of checking us in quickly. Overall great stay and most likely we will return to the same hotel for another trip. We did wish that they offered a complimentary breakfast instead of charging for one in the restaurant though.”

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Amenities at Holiday Inn Resort Galveston-On The Beach, Galveston

24 Hour Front Desk AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Americans with Disabilities ACT ADA Compliant Babysitting/Child Services Bar/Lounge Barber/Beauty Shop Bath Tub Coffee Maker in Room Concierge Desk Connecting Rooms Copy Service Cribs Available Desk with lamp Email Service Executive Level Exercise Gym FAX Fire Alarm with Light Free Airport Shuttle Free Newspaper Gift Shop Golf Guest Laundromat Hairdryers Available High Speed Internet Access

Ice Machine In Room Movies Internet Access Iron Laundry/Valet Services Modem Lines in Room Multilingual News Stand Outdoor Pool Outdoor Tennis Parking Pool Porters Radio Restaurant Rollaway Beds Room Service Safe Safe Deposit Box Satellite TV Security TV Remote Control Television with Cable Vending Machines Video Checkout Wake-up Service

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