Hilton Galveston Island Resort

Photos of Hilton Galveston Island Resort, Galveston

• Add your own photo of Hilton Galveston Island Resort

User Reviews for Hilton Galveston Island Resort, Galveston

• Add Your Own Review »

Aug 21, 2009 by Angie from Lufkin,TX
Overall Rating: 8

• Balcony with beach view, comfy beds, clean, next door to rainforest cafe.
• No working vending machines, no 2nd entrance or exit.

“This is a great hotel for anyone. Rooms were very clean could use a little updating, but clean.”

Jun 13, 2009 by Susan from Sugar Land,TX
Overall Rating: 10

• Beautiful room with balcony overlooking pool with ocean view.
• Elevators were warm and
  air conditioning did not seem to be working.

“Great hotel for either a short or extended stay. The staff was very courteous and helpful. The rooms and grounds were very well kept. I would recommend this hotel to family and friends when visiting Galveston.”

Mar 7, 2009 by from Friendswood,TX
Overall Rating: 10

• Rooms were very clean and staff was very professional.

“Hurricane Ike has been very devastating to Galveston and the surrounding communities. The Hilton has done a great job restoring the hotel. Our balcony room was decorated very nice and extremely clean. The staff was exceptional nice and very professional.”

Jan 28, 2009 by Geoff from Mobile,AL
Overall Rating: 4

• Room was very nice.
• Rooms were not sound proofed well enough. I was constantly awakened by people walking down the hall and talking.

“Very nice facilities. Very nice room. However, I was awakened all night by the next door neighbors with a squeaky bed, and by people walking up and down the halls just talking. Sound proofing needs to be improved very much. Not a very restful experience because of that.”

Aug 29, 2008 by Tammala from Denton, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• I liked the staff and their willingness to accommodate us with a disabled child.
• Nothing.

“Wonderful, great location.”

Aug 28, 2008 by Patty from Houston, TX
Overall Rating: 7
Cleanliness:[5] • Staff:[8] • Location:[10]

• The location which is across from the ocean and the pool area.
• Dirty bathroom floor, too early of check out and too late of check in!

“I liked my stay here at the Hilton in Galveston, especially being across from the ocean and the pool area was very nice. What I did not like was having to be checked out by 11 am and not able to check in till 4 pm - that is less then 20 hours you have to spend in your room! But most of all what was not acceptable was the tile area in the bathroom and dressing area was sticky, which tells me that they have not mopped/cleaned the floor recently - this was a big turn off for me being the clean nut that I am.”

Aug 21, 2008 by Junie W. from The Woodlands, TX
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[9]

• Close to beach. Friendly staff and upscale rooms.
• Small bar and lounge area.

“Was a nice surprise that the hotel was clean and convenient.”

Aug 14, 2008 by Pat from Housto, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The bedding was so comfortable and the bath accessories were high quality - shampoo, conditioner, etc. E. Crabtree brand.
• Breakfast was not that good.

“Perfect location for Galveston beach. Quiet and in a good location, next door to Landry's Seafood.”

Jul 31, 2008 by Jennifer from Wylie, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• The room was clean and we were able to check in an hour early. The beds were comfortable and we were able to walk to the beach and restaurants.
• They do not offer free wireless internet. You have to pay $9.95. I think there are less expensive hotels that have free wireless!

“Overall, it was a great hotel. My kids loved the pool and our room was comfortable and clean. My family was able to walk to IHOP for breakfast or across the street to the beach. All of the hotel employees were courteous and friendly. Would definitely recommend this hotel to friends and family.”

Jul 3, 2008 by Keenan from Mesquite, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Hotel staff very friendly.
• No balcony in my room.

“Very nice place for a family vacation. Hotel staff always said hello when you pass them in the hall.”

Jul 3, 2008 by Juan from Arlington, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff was great, best stay ever at this beach.
• Can't think of a thing.

“The staff, room, location all was the very best. The best time ever at this beach.”

Jul 2, 2008 by Toni from Houston
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Remodeled rooms are beautiful.
• Noisy air conditioner kept me awake, hope it is fixed now.

“We stayed in an ocean view room that was very fresh and clean. The hotel has been remodeled and is quite attractive. Free internet is provided downstairs. The pool and whirlpool is beautiful with a swim up bar. I saw many families enjoying the pool all day and night. The staff has been very friendly and accommodating. Our air conditioner was cooling, but making a lot of noise. The staff came immediately in to fix it. This hotel is conveniently located across from the beach and within walking distance of some nice restaurants. I would highly recommend this hotel.”

Jun 1, 2008 by Sherry from Tomball, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Friendly staff from the moment I pulled up to the valet parking!
• Very busy hotel must be patient when you call the front desk for anything, It will eventually come!

“The breakfast buffet was worth the price, the rooms were great, the service was great, and the pool was great. Oh, don't be impatient for your drinks at the swim up bar- they are not staffed well out there! BYOB is the way to go! So go for the sun, the pool and the pool side music, you will wait too long for your drinks; other than that. Best time you can find in Galveston. You are right across from an excellent spot on the beach too! Restaurants within walking distance (great restaurants)!”

Apr 16, 2008 by William from Cheyenne, WY
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• The staff was very friendly & helpful.
• Unless you went down to the lobby, there was an extra fee for internet service.

“This hotel is older and is in the process of remodeling. Rooms were adequate and clean. The service was excellent.”

Mar 25, 2008 by Yvonne from Houston, TX
Overall Rating: 7
Cleanliness:[8] • Staff:[5] • Location:[9]

• Nice pool.
• The hotel service across the board was not good.

“The hotel was nice. We were not fortunate enough to stay on a floor that was remodeled. It was somewhat dated and needed to be remodeled. The hotel location on the seawall was excellent. My kids and I had a nice stay.”

Mar 5, 2008 by David from Katy, TX
Overall Rating: 5
Cleanliness:[4] • Staff:[4] • Location:[9]

• Ocean View.
• Restaurant was horrible-bad service, bad food, downstairs reeks of smoke.

“The hotel looks nice and has a great view of the gulf. The night we checked in we found what looked like poop on our bed, our A/C unit also went out in the evening but was quickly fixed. The restaurant was horrible, the staff was unruly and uneducated on the menu and the food was not tasty at all. The downstairs reeked of cigarette smoke which did not appeal to us non-smokers. I would stay again but not dare venture to the restaurant area.”

Feb 28, 2008 by Susie from Katy, TX
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[10]

• The porter, Craig, was outstanding in his helpfulness and friendliness.
• The AC did not maintain a steady temperature; front desk girl was not very friendly.

“Very nice, but not as clean as it could be. Short and curly on the bathroom floor and the AC did not operate properly.”

Feb 26, 2008 by John from Woodville, TX
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[10]

• The secure feelings about the place, I came and went at early hours and felt it was a safe atmosphere.
• I had a little plumbing problem with the shower, but it finally worked out.

“We enjoyed our stay and will see about future visits with you. It is in good repair and met all our needs.”

Feb 18, 2008 by Bill from Olathe, KS
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• I liked the new style of the hotel and the rooms were very cozy yet modern. Bed was superior to most and bathroom superior to most.
• Did have some renovation going on and a little troublesome.

“Fantastic hotel and one I will use on next visit.”

Feb 16, 2008 by Richard from Buna, TX
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[8]

• The view of the Gulf (as they called it, the Ocean) was excellent.
• The walk from the lobby to the elevator was very long.

“The location was on the seawall in Galveston. You would want to be on the higher floors. If you don't want to rise early, be sure to close the curtains. But the morning view is great. The was spacious for two, but I don't know if a family of four or five would be comfortable for several days. I would however recommend this Hotel.”

• View All User Reviews

Amenities at Hilton Galveston Island Resort, Galveston

AM/FM Alarm Clock Babysitting/Child Services Bar/Lounge Coffee Maker in Room Fitness Center or Spa Free Newspaper Free Parking Hairdryers Available Handicapped Rooms/Facilities Laundry/Valet Services

Meeting/Banquet Facilities Modem Lines in Room No Smoking Rooms/Facilities Pool Restaurant Room Service Safe Deposit Box Television with Cable Tennis