Best Western Beachfront Inn

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User Reviews for Best Western Beachfront Inn, Galveston

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Jul 26, 2009 by Jamie from Houston
Overall Rating: 2
Cleanliness:[2] • Staff:[5] • Location:[8]

• Location was nice.
• The hotel was terrible (dirty, needed maintenance, hot).

“The hotel was in disrepair (shower leaked, inadequate water pressure, lights on the pool broken) and our door keys kept failing, so much so that we were locked out of our room for 2 hours. The elevator worked sporadically.”

Sep 9, 2008 by April from Beaumont, TX
Overall Rating: 2
Cleanliness:[4] • Staff:[10] • Location:[9]

• They allowed us to change rooms three times because of an odor in the hotel and the bedding. The pool too.
• The hotel appeared old and run down especially the beds and their was a mildew odor in some of the rooms.

“I sincerely don't recommend this hotel to anyone unless the other are booked up. The beds are uncomfortable and worn down. Their is a odor in the hotel room and especially in the elevators. The only good thing about the hotel is the staff and the pool is ok. The location is pretty good. The hotel ruined my trip.”

Aug 24, 2008 by Mandy from Conroe, TX
Overall Rating: 6
Cleanliness:[6] • Staff:[10] • Location:[5]

• The staff was extremely friendly and very accommodating.
• The room was run down and had a mildew smell to it.

“Overall this was a decent hotel to stay in. The staff was very friendly and accommodating. However the room was a bit run down and smelled of mildew. The beach across the street had a health warning posted on it, so with my small child I did not feel comfortable swimming there.”

Jul 30, 2008 by Tricia from Irving, TX
Overall Rating: 4
Cleanliness:[5] • Staff:[3] • Location:[10]

• Location.
• My hotel room smelled badly.

“Would not recommend this hotel to anyone nor would I stay there again.”

Jul 24, 2008 by Mel from Royse City, TX
Overall Rating: 3
Cleanliness:[2] • Staff:[5] • Location:[8]

• Proximity to beach.
• Cleanliness.

“It is obvious that this hotel, being so close to the beach, has a high occupancy rate with many travelers coming and going, however the wear and tear are evident in the hotel rooms, walkways, elevators, pool (which is too small for the size of hotel) lobby. We chose it because it was so close to the beach, but were disappointed in the quality of the hotel itself.”

Jul 22, 2008 by Gerda from Waco, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[8]

• Very clean.
• Elevators too slow.

“The room was very clean, staff very friendly.”

Jul 8, 2008 by Angela from Spring, TX
Overall Rating: 3
Cleanliness:[3] • Staff:[10] • Location:[7]

• The hotel was right across the street from the beach.
• The room was old. The bed was so uncomfortable, I could feel the springs when I slept. The bed actually broke at one point.

“The hotel says it has made renovations, but I didn't see them. The room smelled so bad and the bed actually broke at one point. It's close to the beach, but that's about all this hotel has going for it.”

May 28, 2008 by Bonnie from Mckinney, TX
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[9]

• We had a problem with the lock on the door and the head of maintenance was very helpful and friendly.
• No boosters or highchairs at the breakfast area downstairs for my young daughter.

“This hotel was very much a 2 star hotel. There was nothing all that special about it but there wasn't that much to complain about either for the price compared to other hotels on the beach.”

May 26, 2008 by Michael from Lake Charles, LA
Overall Rating: 7
Cleanliness:[9] • Staff:[8] • Location:[9]

• For the first time, we were able to have requests granted when we arrived.
• The beds weren't that comfortable.

“The beds weren't that comfortable, but the location was great. We weren't far from where we were going the following day.”

May 22, 2008 by Rosie from Rowlett, TX
Overall Rating: 6
Cleanliness:[8] • Staff:[9] • Location:[9]

• The guy who came to repair the toilet was very nice and helpful.
• They charged $20 more for a room with a view and we could not see the gulf from the window.

“They claim to have a view of the Gulf. But there is none. It is too far from the beach and the lobby building blocks the view. All you get is a 4th floor room, which at least gets sunlight compared to floors 1-3. Very disappointed in the view. They call themselves Beachfront hotel, but they are far from that.”

May 21, 2008 by Norma from Harlingen, TX
Overall Rating: 4
Cleanliness:[6] • Staff:[6] • Location:[7]

• Location.
• Outlets didn't work, hotel needs to be updated.

“Hotel needs to be updated, outlets didn't work, AC didn't work, coffee pot was not complete, and beds were not comfortable.”

May 4, 2008 by Tori from Huntsville, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Good location, great breakfast.
• There aren't very many rooms with ocean views.

“Good location, great breakfast. Our only problem was our room didn't have an ocean view. When we asked early the second morning if we could be moved to a room with a view for the duration of our stay (if one became available), they told us that was against their policy. Other than that, overall good stay.”

Apr 30, 2008 by Ben from Houston, TX
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[10]

• Free breakfast, great location, friendly staff, newly remodeled.
• Very basic room with a few interesting extras.

“I enjoyed the newly remodeled look and the staff was very friendly even to folks that just stopped in for directions.”

Apr 25, 2008 by Dorothy from Fort Worth, TX
Overall Rating: 4
Cleanliness:[3] • Staff:[10] • Location:[8]

• Heated pool. Staff was very nice. Including maintenance and housekeeper.
• Cost, crowded room, small dressing area and bath room, floors worn.

“The staff was wonderful, friendly, helpful. but, the carpet didn't feel clean. Bed was not comfortable. Bed covers were old. The dressing area was to small, air conditioner was to noisy. Room was crowded.”

Apr 24, 2008 by Ann from Carrollton, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Close to the beach.
• Room door would not close unless slammed.

“Close to the water. Front desk staff friendly & efficient.”

Apr 16, 2008 by Pernell from Humble, TX
Overall Rating: 1
Cleanliness:[1] • Staff:[3] • Location:[1]

• Nothing.
• It is a shame to rent something that nasty.

“This was the worst experience I ever had at a hotel/motel. It actually made me ill just walking in the room. Obviously, I did not stay.”

Apr 7, 2008 by Blake F. from Springfield, MO
Overall Rating: 5
Cleanliness:[10] • Staff:[2] • Location:[10]

• You could see the ocean from your room.

“Everything was great until I extended my stay and on the last day they moved us to a different room. Even though on the first day they said they took care of it. Also, the room they moved us to had a broken toilet and the internet did not work.”

Apr 1, 2008 by Jeanie from Alice, TX
Overall Rating: 4
Cleanliness:[4] • Staff:[9] • Location:[8]

• The employees were very nice and helpful.
• I was put in the old part of the hotel.

“I was put in the old part of the hotel. Told that the new part was not handicap accessible. The rooms were small and the shower did not work. The employee was however very nice and professional I did receive a discount due to the problems with the room. They were in the end very egger to please.”

Mar 10, 2008 by Eva from Orange, TX
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• It was clean.
• Need more towels in room.

“Enjoyed the clean rooms very much.”

Mar 1, 2008 by Matthew from Del City, OK
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Friendly staff and exceeded my expectations.
• Fridge in room was a bit noisy.

“Every aspect of this hotel exceeded my expectations. The staff was friendly and very helpful. I would definitely stay at this hotel again.”

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Amenities at Best Western Beachfront Inn, Galveston

Beach Coffee Maker in Room Elevators Fishing Free Local Telephone Calls Free Parking Golf Hairdryers Available

Laundry/Valet Services Meeting/Banquet Facilities Modem Lines in Room No Smoking Rooms/Facilities Parking Pool Television with Cable