Comfort Inn and Suites

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User Reviews for Comfort Inn and Suites, Galveston

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Sep 3, 2008 by Rachel from Bossier City, LA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Across from the beach.
• A little outdated.

“This hotel was a great value for the money. It was a little further down the Seawall than I would have liked, but was still in an excellent location across from the beach. It was close to Schlitterbahn Waterpark and Moody Gardens. The room was a little outdated, but very clean and spacious. Would definitely stay again.”

Aug 20, 2008 by Joann from Washington, TX
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[7]

• Easy to find, covered parking.
• The employee at the breakfast area could not help us with something we needed. She did not speak English and she was on her cell phone the entire time.

“I would stay there again.”

Aug 10, 2008 by Debbie from Waxahachie, TX
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[9]

• We liked the location across from the beach, a block from wall mart and sonic on one side and McDonalds on other.
• The sing that said do not take food to your room from the breakfast bar and the low quality of the breakfast being offered.

“Over all a nice stay, we would stay here again, clean room, great location, good price.”

Aug 4, 2008 by Pam from Bossier City, LA
Overall Rating: 7
Cleanliness:[7] • Staff:[6] • Location:[9]

• Close to the beach.
• Not enough tables to sit at during breakfast & no drinks in the machines.

“Close to the beach, however, the drink machines finally were filled after we had been there for 3 days. Continental breakfast was good, but there were not enough tables to sit at.”

Jul 27, 2008 by Susan from Conroe, TN
Overall Rating: 1
Cleanliness:[7] • Staff:[1] • Location:[8]

• Location.
• No hot water, no working phone.

“Terrible. Management was not responsive to major problems.”

Jul 24, 2008 by William from Richmond, TX
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[8]

• Leaving it was the best thing about it.
• Mold was growing in picture frames, filthy rooms, bugs were everywhere.

“I took my wife on a weekend get away for her birthday. The sad thing is we were wishing to get away from this comfort inn & suits. There was mold growing in the picture frames, the room was filthy, the freeze in the mini fridge had plastic stuck in it, the roaches were everywhere. For the price, it was not worth going. We had the worst night in the hotel you have ever seen. The staff was not help and did not care about anything but collecting money.”

Jul 21, 2008 by Peter from Boulder, CO
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[9]

• It was close to the beach.
• The ice machine didn't work.

“The hotel was in a good location. The rooms were nice.”

Jul 21, 2008 by Regina from Conroe, TX
Overall Rating: 5
Cleanliness:[8] • Staff:[5] • Location:[7]

• Location.
• Air conditioner/slow elevator.

“I was traveling with my daughter and 3 year old granddaughter. We arrived late at night. The air conditioner didn't work at all. We were supposed to have 2 queen beds, but when they switched us to non-smoking they only had a king. It was very uncomfortable for me and my family. We will not stay there again.”

Jul 20, 2008 by Eric from Spring, TX
Overall Rating: 2
Cleanliness:[1] • Staff:[3] • Location:[8]

• Located across from the beach.
• Dirty rooms, cracked bathroom tiles.

“We changed rooms 3 times until we were able to get a room that was cleaned. The first room had broken tiles in the bathroom. The cleaning staff was horrible. For the price it should have been much nicer. We spoke to other guest and they were having the same bad experience and they too had to change rooms several times until they were able to find a suitable one.”

Jul 17, 2008 by Will from Oklahoma City, OK
Overall Rating: 3
Cleanliness:[1] • Staff:[5] • Location:[9]

• Location on Seawall Ave.
• Dirty facilities, had bugs in the rooms, the balcony had a great view of the restaurant roof next to us and that's all.

“Hotel was dirty and not very family friendly. They frown upon taking food or drink into the room to the point they will stop you and ask you not to, though there is a refrigerator and microwave in each room.”

Jul 15, 2008 by Cheryl from Stafford, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Proximity close to beach & restaurants.
• Balcony facing parking lot & balconies from another hotel. No scenic view.

“We enjoyed our stay. I liked the fact that the walls were not paper thin and there weren't children running down the hallways. It had a cute swimming area, a small pool perfect for a quick dip.”

Jun 7, 2008 by Mandy from Rosenberg, TX
Overall Rating: 10
Cleanliness