Marriott Houston Hobby Airport [Houston, TX]- Hotel Reviews - MyTravelGuide.com


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Marriott Houston Hobby Airport 3-star

9100 Gulf Freeway, Houston, TX

287 deluxe guest rooms, guest room amenities include, voice mail, data ports, World Cinema movies, Sony Playstation, Hair dryers, iron/board, 2 telephones w/speaker phone & rm.[more]

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User Reviews for Marriott Houston Hobby Airport, Houston

Average User Rating: 8.5
Overall user rating
Cleanliness:[9.0] • Staff:[8.5] • Location:[8.5]
Based on 814 user ratings

Jan 18, 2010 by Pedro from Valrico,FL
Overall Rating: 9 Overall user rating

  • Overall, very nice hotel.
  • Everything is extra. Internet, breakfast, water, everything.

“Hotel is actually very nice, and the employees were very helpful. The room was also very nice though a little dated.”

Dec 13, 2009 by Jacob from San Marcos,TX
Overall Rating: 6 Overall user rating

  • Clean and safe.
  • Charged $13.00 for 24 hours of internet access.

“Room is nice, place is clean. Good location for south Houston. Feel safe. Charging for internet access I feel is sleazy for an upscale hotel. This is something even the budget hotels include these days.”

Aug 21, 2009 by Glenda sue from Carencro,LA
Overall Rating: 10 Overall user rating

  • The hotel exceeded my expectations. We were very pleased with everything.
  • There was nothing bad to say.

“I would recommend this hotel to everyone. We will be staying there again. It was very quiet in our room. We did not hear any outside noise.”

Aug 12, 2009 by Susan from Bowling Green,OH
Overall Rating: 10 Overall user rating

  • The comfort of the bed was incredible. Thank you very much.

“This hotel was excellent in service, atmosphere, and cleanliness!”

Jul 19, 2009 by Ken from Sealy,TX
Overall Rating: 1 Overall user rating

  • Nothing stands out.
  • They did not have hot water and I was unable to take a shower. The pool was also closed.

“I stayed in the hotel for 1 night. The pool was closed and my family was very disappointed. The hotel did not have hot water when we tried to shower in the morning, so we were forced to go through the day with no showers.”

Jul 10, 2009 by Buz from Johnson City, TX
Overall Rating: 5 Overall user rating
Cleanliness:[8] • Staff:[5] • Location:[8]

  • Hotel was clean, room was okay, kind of small, though.
  • Charge $12.95 per day for Wi-Fi internet, not a very pleasant stay.

“First of all, when I tried to log onto the internet with my laptop, I found out that they charged $12.95 a day for high speed internet service, when they advertise that they have high speed internet available (they don't mention the extra charge). After falling asleep, we were awakened at 11:00 pm by a woman who asked, did you call us?". We hadn't made any calls, so we reported the incident to the desk. They asked if she was wearing a uniform and we said no. They told us that she was not a hotel employee, and that their policy was not to knock on doors, and if they need to contact us, they would do so by phone. Instead of offering to report the incident to security, they said if it happened again for us to call back, and they would notify security. Then next morning at 9:00 am, we were disturbed by maid service wanting to clean our room, it seemed like all they were interested in was money, and not the comfort and convenience of their guests. I would not recommend this hotel if you want a quiet, peaceful stay, or, if you plan to use the internet.”

Jun 2, 2009 by ANDREA from Orange,TX
Overall Rating: 10 Overall user rating

  • Classy hotel with upscale feel.
  • No free wifi in rooms.

“Comfortable beds and oversized bathroom. All public spaces are immaculate.”

May 12, 2009 by Josh from Knoxville,TN
Overall Rating: 9 Overall user rating

  • Great amenities and clean rooms.
  • Kind of hard to get too.

“Great location near the airport and a short drive to the city.”

May 6, 2009 by Kristen from Syracuse,NY
Overall Rating: 10 Overall user rating

  • Friendliness of staff, design/layout of hotel, food, comfort of room.

“Excellent hotel. This was my second time staying here and the quality was as I remembered. Staff was friendly and accommodating and the room was very clean and comfortable.”

Apr 27, 2009 by Cynthia from Houston,TX
Overall Rating: 3 Overall user rating

  • Fitness room.
  • Ridiculously high charges for WiFi.

“Internet connectivity was very important to me - as a business traveler - charging a high fee for this is a deal-breaker.”

Apr 13, 2009 by Steve from Fresno,CA
Overall Rating: 9 Overall user rating

  • Bed was very comfortable and very quiet.

“Very nice hotel, close to airport and staff was very friendly and helpful. Room was clean and the bed was very comfortable and quiet. Food in the restaurant was good. Will be staying again.”

Mar 26, 2009 by Mary from Nashville,TN
Overall Rating: 10 Overall user rating

  • Employees were friendly. I received perks (access to the concierge lounge). The room exceeded my expectation.

“Very nice room, friendly employees.”

Mar 25, 2009 by Shamara from Houston,TX
Overall Rating: 7 Overall user rating

  • It was beautiful.
  • Rooms were not tended to in a timely fashion.

“Very beautiful.”

Mar 19, 2009 by Kevin from Edmond,OK
Overall Rating: 6 Overall user rating

“This hotel was clean and functional. There were a few missed details that were somewhat annoying. When I made coffee the first morning and used the cream and sugar packet, they never refilled the cream and sugar. When I requested more sugar from the maid, she said she did not carry it on her cart and later brought up a container of sugar obviously from one of the restaurants. My question is where did the original package of sugar, creamer, stir sticks come from? This is the first hotel room I can ever recall that had only one trash can in the room. On more than one occasion I tried to call their "At your convenience" desk to order room service and was unable to reach anyone. One time I called repeatedly for about 20 minutes before someone picked up. Another time I gave up and went down to the restaurant. The line was definitely not "at my convenience". Also, the room was made up later in the day than I would have liked. On two days, I returned to the hotel mid-afternoon and the room was just being made up.”

Mar 11, 2009 by Brian from Chico,TX
Overall Rating: 8 Overall user rating

  • Nice room, quiet on weekends.
  • Desk not helpful.

“Older large hotel with nice rooms, quiet on weekends, pool tends to be busy so may be employees or drop-ins during weekend.”

Mar 5, 2009 by Brernda from San Antonio,TX
Overall Rating: 10 Overall user rating

  • The room decor was modern and very tasteful - the lobby was very welcoming in its style.
  • The Kleenex holder had dust on it.

“I found the Marriott (Hobby Airport) to be very welcoming, open and airy. The room was spacious and the decor was very tasteful.”

Mar 5, 2009 by Dave from Espanola,NM
Overall Rating: 1 Overall user rating

“Rooms were noisy and we could not sleep. We had to change rooms.”

Feb 18, 2009 by Cari from Austin,TX
Overall Rating: 2 Overall user rating

  • Old, run down motel.

“Not the worst motel I've ever stayed in, but close. Not being native to the area, I wonder about the safety after a 4 am awaking between gang members and their girlfriends just outside my door. Most things worked okay. WiFi quit working for a time. Bath tub dripped. Toilet seat wouldn't stay up. At least the bed was comfortable.”

Feb 10, 2009 by Melinda from Pittsburg,TX
Overall Rating: 10 Overall user rating

  • The room was quiet and clean. We loved the bath & body accessories.
  • There was no fridge.

“My husband and I stayed at this hotel this past weekend. We enjoyed our stay, were comfortable, and pampered. The service was great. There was no fridge in the room, that was my only complaint. Everything was great!”

Jan 7, 2009 by Brian from Chico,TX
Overall Rating: 10 Overall user rating

  • Frequent patron, indoor pool, quiet.
  • Jacuzzi is always broken seems like.

“Casual feel but luxury features, stayed many times over weekend and always enjoy it.”

Amenities at Marriott Houston Hobby Airport, Houston

  • AM/FM Alarm Clock
  • ATM/Cash Machine
  • Air Conditioned
  • Barber Shop
  • Barber/Beauty Shop
  • Bath Tub
  • Business Center
  • Coffee Maker in Room
  • Concierge Desk
  • Connecting Rooms
  • Cribs Available
  • Currency Exchange
  • Drugstore
  • Elevators
  • Exercise Gym
  • Express Check In
  • Express Checkout
  • Fitness Center or Spa
  • Florist
  • Free Newspaper
  • Free Parking
  • Golf
  • Guest Laundromat
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • Horseback Riding
  • Ice Machine
  • In Room Movies
  • Indoor Pool
  • Iron
  • Lounge
  • Maid Service
  • Meeting/Banquet Facilities
  • News Stand
  • Outdoor Parking
  • Parking
  • Phone with data port
  • Phone with speaker
  • Pool
  • Radio
  • Restaurant
  • Rollaway Beds
  • Room Service
  • Safe Deposit Box
  • Scuba Diving
  • Secretarial Service
  • Shower
  • Sofa Bed
  • TV
  • TV Remote Control
  • Telephone
  • Television with Cable
  • Temperature Control
  • Tennis
  • Turndown Service
  • Vending Machines
  • Video Checkout
  • Wake-up Service
  • Water Skiing
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