Sheraton North Houston

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User Reviews for Sheraton North Houston, Houston

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Apr 30, 2009 by Danielle from College Station,TX
Overall Rating: 2

• The bed was comfortable.
• Mold in bathroom, dirty, and run down.

“This hotel was absolutely not a 3 star hotel. The staff was very friendly, however the room was dirty. There was black mold all along shower, and toilet. I did not feel comfortable. The hotel was run down and could use a face lift.”

Apr 8, 2009 by Jim from Bend,OR
Overall Rating: 7

• The room was nice. The food in the restaurants was good.
• The hotel was under renovation and the public areas were a mess.

“The room was fine. The TV internet did not work. The public areas are being renovated so they were a mess. The business center is set up in the lobby on a table right out in the middle of the room and was swarmed by children. Trying to get on the computer was nearly impossible. The printers did not work. The elevators kept breaking down. At one point there were about 25 guests using the fire escape stairs to get up and down from their rooms.”

Apr 2, 2009 by C. Cynthia from Eden Prairie,MN
Overall Rating: 10

• Friendly, attentive and helpful staff.

“Friendly, attentive and helpful staff. Very clean and pleasant rooms. Common areas clean and attractive. Nice buffet breakfast. Never got the cookies - not there at the right time.”

Mar 28, 2009 by Jim from Lovelady,TX
Overall Rating: 10

• Just minutes away from airport.

“One of my FAVORITE hotels, beds are awesome, close to airport, the hotel let me leave my car in their parking lot while I was gone, so I didn't have to pay at the airport.”

Mar 1, 2009 by Lula from Longview,TX
Overall Rating: 10

• It's cleanliness and response of the staff.
• The television was not activated at first.

“Since this was a business trip, I did not spend a lot of time in the hotel. However, the room was clean and convenient, the staff was courteous and it was a very good experience.”

Feb 4, 2009 by Travis from Flemingsburg,KY
Overall Rating: 9

• Accessibilty to the airport.
• Having to pay for in room wireless internet.

“Very nice room with size bed, full size couch, workstation.”

Sep 4, 2008 by Hannah
Overall Rating: 10

• It was close to the airport, plenty of parking, nice, clean rooms.

“I only stayed at this hotel for one night, from 9 p.m. to 5 a.m. so I really can't comment. It seemed nice though.”

Aug 14, 2008 by Jordan from New Orleans, LA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[7]

• Very comfortable rooms, nice bedding etc.
• The pool area could have been more appealing, more resort like.

“Very friendly staff, clean hotel with nice amenities!”

Aug 5, 2008 by Trina from Linden, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Restaurant was very good and rooms were neat.
• Liked everything.

“Staff was friendly and food was the best I have ever eaten! Thank you.”

Jul 30, 2008 by Dawn from Lake Jackson, TX
Overall Rating: 3
Cleanliness:[7] • Staff:[6] • Location:[3]

• The maintenance man was honest in that he could not get the A/C fixed in less than 2 hours.
• Our air was out in our room so the staff moved us two rooms down that ended up having the same problem.

“The hotel was nice, but the equipment i.e. A/C out dated. This was not a convenient hotel for our venue. Normally in the past we are right where we need to be and have an excellent experience. This was not the case with this venue. We returned from a concert from the Woodlands around midnight and found our A/C was not functioning properly. Maintenance man got us another room, that room seemed to have the same problem but we were too tired to call again and didn't figure it would do any good. The other couple we were with had the same experience.”

Jul 26, 2008 by Joe from Wenatchee, WA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• It had the computer station so you could print out your travel tickets.
• There wasn't a place to get coffee before leaving for the airport. Nothing open.

“All in all this was a very nice hotel. The rooms could use a more room to walk around in and there could have been a coffee shop open for those early morning travelers. This hotel had two pools (outside/inside) which made the stay and traveling with children tolerable. You have a warm, welcoming facility. We enjoyed our stay.”

Jul 12, 2008 by Sam H. from Mclean, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Friendly environment with direct accessibility to the picturesque Riverwalk.
• None.

“The hotel has a significant location of having an easy link to the main highway connecting with Houston and other Seattle cities. It is a few minutes walk or drive to the Downtown area, very close to the Alamo historical site, and above all is adjacent to the Riverwalk which is loaded with restaurants, riverside cafe's and shops. A unique experience in leisure time and enjoyment.”

Jul 2, 2008 by Brett from Minden, LA
Overall Rating: 9
Cleanliness:[8] • Staff:[5] • Location:[10]

• Beds were extremely comfortable.
• There were two family reunions at the hotel that weekend. Lobby and swimming pool were not enjoyable due to the noise level.

“All in all, an excellent stay.”

Jun 30, 2008 by Louis from Beaumont, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Our room was upgraded to a King Suite on request at no extra charge.
• The restaurant was disappointing.

“Great atmosphere in the lobby and wonderful service by the staff. I would definately stay there again.”

Jun 29, 2008 by Jim from Lovelady, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Nice beds.
• Renovation in progress.

“Very nice hotel, I have stayed there many times, however remodeling in progress so expect noise and banging.”

Jun 27, 2008 by Chris from Tomball, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Friendly asst. manager.

“Great hotel and friendly staff.”

Jun 15, 2008 by Natalie from Richmond, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location near airport, room quality was awesome.
• Parking- limited close areas; at night it was scary.

“Great location for flying at Bush. Everything was very nice, even the staff. The room was well decorated and sleeping was comfortable on the soft fluffy bed. Overall great, enjoyable experience.”

Jun 9, 2008 by Sara from Villa Park, IL
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[9]

• Our late night swim in the outdoor pool was marvelous.
• Don't charge for internet in rooms.

“Quick, clean, convenient, and friendly. Our family had a good time here.”

Jun 1, 2008 by Roger from Austin, TX
Overall Rating: 1
Cleanliness:[8] • Staff:[3] • Location:[8]

• Bed was comfortable and the TV worked.
• No hot water, huge cockroach sharing room, no one at front desk when I checked in.

“They need an exterminator to rid the rooms of large pests.”

May 28, 2008 by Lisa from Mission Viejo, CA
Overall Rating: 7
Cleanliness:[8] • Staff:[5] • Location:[7]

• Comfortable pillows.
• Poor service in the tavern.

“Noisy, the walls are paper thin and you can hear the both the airplanes and your neighbors talking. Room was clean and comfortable.”

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Amenities at Sheraton North Houston, Houston

24 Hour Front Desk Available to/from George Bush Intercontinental Airport; 24 Hours Business Center Coffee Maker in Room Concierge Fitness Center or Spa Free Newspaper Free Parking Hairdryers Available Handicapped Rooms/Facilities Laundry/Valet Services

Meeting/Banquet Facilities Modem Lines in Room No Smoking Rooms/Facilities Pets Allowed Pool Restaurant Room Service Shops/Commercial Services Television with Cable VIP Rooms/Services