Hyatt Regency Houston Airport

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User Reviews for Hyatt Regency Houston Airport, Houston

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Sep 9, 2005 by Gregory from Avondale, LA
Overall Rating: 7
Cleanliness:[6] • Staff:[7] • Location:[8]

• It was nice.
• no microwave

“It was overall nice but should come with microwave and refrigereator.”

Jul 19, 2005 by Ann from Magnolia, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[10]

• very nice hotel and staff. enjoyed the stay
• nothing didn't like

“This is a very convenient hotel to the intercontinental airport. Was very nice and clean. I am very picky about hotels. My daughter worked for the Sheraton at the Airport, and therefore, look for things the normal traveler doesn't. Very nice overall. Thanks”

Jun 3, 2005 by Sara from Bloomington, IN
Overall Rating: 6
Cleanliness:[5] • Staff:[8] • Location:[8]

• The staff was friendly and helpful.
• The hotel is aging and the bathrooms need an upgrade.

“The location (near the airport) was great. The hotel is aging and the bathrooms, especially, need an upgrade/facelift. The staff was very helpful and friendly.”

May 22, 2005 by Kelly from Bellingham, MA
Overall Rating: 1
Cleanliness:[1] • Staff:[4] • Location:[9]

• I hated this hotel and would not recommend to anyone.
• This hotel was filthy, as was my room and the pool.

“I was given a filthy, run-down room. The bathroom had hair all over it, as well as pills all over the floor. The walls and floor were cracked. The ceiling was moldy. The rug was peeling away from the wall in every angle of the room. The bedding was dirty and I was completely disgusted. ”

1 of 1 people found this review helpful.

May 7, 2005 by Rick from Corpus Christi, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It is a very nice and friendly place.

“This is a clean and well kept hotel, with great service and nice staff. The food and bar also is great!”

Apr 26, 2005 by Leo from Houston, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The atmosphere is very conducive to business and comfortable.

“The hotel is clean and comfortable with a pleasant atmosphere and nice courtyard view. I would definitely recommend the property.”

Apr 18, 2005 by Dennis from Orange, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Check in staff was incredibly friendly and helpful.
• Some airplane noise.

“This hotel is very convenient to the airport. It has free parking. There is some remodeling going on, but it did not impact our stay. Very good bargain for the amount we paid. ”

Mar 10, 2005 by Peter from Hanover, MA
Overall Rating: 10
Cleanliness:[9] • Staff:[8] • Location:[10]

• closeness to airport
• the smoking in the bar

“the proximity to the airport was excellent, the shuttle service was excellent, the hotel was clean
and the staff was friendly.”

Mar 4, 2005 by Linda from Wilmington, DE
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Upgrade to feather bed - yummy!!
• Bathroom could stand some updating

“Convenient location; very quiet (except for air conditioning system which was a bit noisy). Nice staff and very clean and quiet - unusual at an airport. We feel we got a very good value.”

Mar 3, 2005 by Fred from Kennewick, WA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Very nice and had shuttle to air port was great place
• no free inter net .

“was a very nice place to stay very beautiful lawn and garden area.”

Mar 3, 2005 by David from Kingwood, TX
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[10]

• I liked that it is a nice, classy hotel near the houston international airport.
• I did not like that it is somewhat dated, and had no valet parking.

“I liked that it is a nice, classy hotel near the houston international airport. I did not like that it is somewhat dated, and had no valet parking. Restaurant was good, but not great. Overall, a good experience at a good price!”

Feb 27, 2005 by Richard from Krum, TX
Overall Rating: 1
Cleanliness:[2] • Staff:[8] • Location:[6]

• Dirty room, filthy bathroom, no king beds

“I've stayed at the Hyatt in Dallas and expected a similar experience. Stay away from this one!”

Feb 27, 2005 by Michael from Twin Lakes, WI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• VERY friendly staff, EXCELLENT room quality and cleanliness

“Everyone was so nice a and my room was great!”

Feb 27, 2005 by John from Van Buren, AR
Overall Rating: 8
Cleanliness:[7] • Staff:[9] • Location:[8]

• The hotel food was wonderful.
• The beds were not very comfortable.

“The hotel staff was great; very friendly. I had an enjoyable stay and would recommend the hotel to friends.”

Feb 26, 2005 by John from Fort Lauderdale, FL
Overall Rating: 5
Cleanliness:[6] • Staff:[6] • Location:[6]

• The room was very dark. The blinds were broken. Too little options on the breakfast menu.

“The Hotel was a decent value for the money I spent. I would have been dissappointed if I spent rack rate anticipating a Hyatt experience. The breakfast menu needs to include a light rounded breakfast for the person that has a small but balanced appetite. It cost me the price of a dinner to eat a small plate of what I wanted for breakfast. You would have more volume in $ if your offerings were more flexible and affordable. A guest should be able to get in and out of the restaurant for $8-9 in the morning. I avoided the restaurant at breakfast on morning 2 and 3. The bathroom was not clean which just reflects on everything else in my opinion. The room had maintenance issues that had been ignored. Shades were not functioning. There was a driver on the shuttle van on Thursday morning 7 AM that was quite crass, didn't need it. I went to get a cup of tea at 3:30 one afternoon and almost came up empty handed until I found the lobby bar. The bartender seemed kind of taken aback that I wanted tea as he was busy setting up his station. Was surprised what a simple cup of tea cost at the lobby bar.”

Feb 21, 2005 by Bob from Austin, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Courteous and quick shuttle service.
• the restaurant service and food is not up to the level of the rest of the hotel

“the shuttle service is timely and professional. The front desk staff is friendly and professional. The beds are too firm for me. All aspects of the restaurant need improving. If you call from the room it seems they have no one to answer the phone. At 8:30 at night they had already taken half of the table cloths off of the tables and while there were still clean empty tables with them on I guess I was not important enough to sit at one. They seemed short of servers because someone who was not a server was helping out with drink orders. the food was only fair. Compared to other hotel restaurants in the immediate area.”

Feb 20, 2005 by Michael from Cleveland, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Quiet, comfortable pillows and bed, free HS Internet
• I cut my foot on a shard of glass stuck in the carpeting.

“Overall, it is very comfortable, attentative staff and god restaurant.”

Feb 20, 2005 by David from Leander, TX
Overall Rating: 1
Cleanliness:[7] • Staff:[7] • Location:[8]

• Does not rise to a high end hotel. Not much better than discount hotel

“This hotel is not what you may have come to expect from the name Hyatt. The hallways leading to the rooms are ugly and dated. The rooms are very simple, not much difference from discount hotel rooms. The bathroom was in some disrepair - shower head not working properly.

In general this hotel is a major disappointment. I would give it 2 stars out of 4. Worth $50 a night - no more.”

Feb 18, 2005 by Cally from Victoria, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• easy airport parking

“If you are flying out of Houston Intercontinental, the Hyatt will allow you to park your vehicle for one week at their location for a very reasonable fee. It makes staying there VERY convenient!”

Feb 9, 2005 by Lori from Altura, MN
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• price
• no indoor pool

“Friendly, courteous staff. Close proximity to airport. Nice rooms. Perfect for business.”

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Amenities at Hyatt Regency Houston Airport, Houston

24 Hour Front Desk AM/FM Alarm Clock All rooms non smoking Bar/Lounge Coffee Maker in Room Courtesy Car Fitness Center or Spa Free Newspaper Free Parking Golf

Hairdryers Available Handicapped Rooms/Facilities Laundry/Valet Services Meeting/Banquet Facilities Pool Restaurant Room Service Safe Deposit Box Television with Cable VIP Rooms/Services