Hilton Americas-Houston

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User Reviews for Hilton Americas-Houston, Houston

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Oct 24, 2009 by Dee from Georgetown,TX
Overall Rating: 10

• Enclosed passageway to the George R. Brown convention center. Well lighted area at night. Scenic park across the street. Very quiet.
• Had to pay for parking in hotel garage. No refrigerator for medical needs. Shower head was poorly adjusted and ran water all over floor .

“Excellent location to sports arena, Minute Maid park, Toyota Center, GRB convention center. Very upscale restaurants nearby. Close to freeway system. Spacious rooms. Good amenities. Pool and spa relaxing. Pool on roof with adjoining patio that overlooked the city.”

Sep 8, 2009 by Ron from Laredo,TX
Overall Rating: 9

• Telephone system. I would think the hotel chain would go to a flat screen system by now.

“Excellent ambiance and staff.”

Aug 18, 2009 by Joanne from Lumberton,TX
Overall Rating: 10

• The staff was extremely friendly and helpful.
• The food was a little expensive.

“I was with my daughter and granddaughters and felt very safe at this hotel. The staff was friendly and helpful. It was nice to have the choice of valet service since we were women alone. Would definately stay again.”

Jul 19, 2009 by Pete from Dickinson,TX
Overall Rating: 7

• Closeness to convention center.
• Drinks in the bar were horribly overpriced!

“Most excellent hotel for the nondrinker.”

Jun 24, 2009 by Bobbi from Round Rock,TX
Overall Rating: 10

• Located right beside the Toyota Event Center.

“We loved our stay at the Hilton Americas and look forward to the next trip!”

Jun 9, 2009 by Kimberly from San Antonio,TX
Overall Rating: 10

• Pool on 24th floor - teenager impressed.
• Nothing.

“Great place close to ball park - teenagers were very impressed.”

May 16, 2009 by Richard from Houston,TX
Overall Rating: 10

• Every time I've stayed at this hotel we had excellent service from the front desk to check our choice for downtown Houston, Texas.

“The view from our hotel room was very romantic and the staff was outstanding. We enjoy the whole experience and thanks Priceline.”

May 12, 2009 by Matt from Paris,TX
Overall Rating: 9

• Location is perfect.
• To large.

“Very prompt and orderly. Get the valet parking at the hotel. Nice and quiet place.”

Apr 25, 2009 by Jaime from Houston,TX
Overall Rating: 9

• Spectacular lobby, pool area is gorgeous also.
• Had two double beds, wanted one king; also was told the courtesy bus would pick us up after the opera - it didn't come get us!

“The hotel is the nicest Hilton I've ever stayed in. The staff is excellent, though it would have been nice to have another option from the crowded, loud lobby bar for a late night cocktail in a quieter setting.”

Apr 23, 2009 by Margo from Abilene,TX
Overall Rating: 7

• It was a 5 minute walk from Minute Maid ballpark.
• They charge you to use their fitness facility.

“Overall our stay was pleasant but I was really upset that they charge you to use their fitness facility. This expense is egregious considering you are already paying to stay there.”

Apr 23, 2009 by Randy from Hamilton,OH
Overall Rating: 10

• The location in downtown Houston was perfect for us.
• Cannot think of a thing.

“Excellent hotel and staff, great amenities, wonderful location for what we desired (I travel on business so I know a good hotel).”

Apr 22, 2009 by Russ from Orange,TX
Overall Rating: 10

• The Hilton-Americas is great hotel to stay at for any occasion while visiting Houston.
• I have nothing negative to say about my experience.

“The Hilton-Americas is a first class hotel in downtown Houston that I would recommend to family, friends and business associates any day of the week.”

Mar 31, 2009 by Rachel from Tyler,TX
Overall Rating: 10

• Great customer service.
• Cost of parking.

“The hotel was Great! Staff was friendly and helpful.”

Mar 4, 2009 by Shelley from Shreveport,LA
Overall Rating: 10

• Convenient location, nice rooms.
• The pool was indoors, the staff refused to serve a dessert 2 minutes after time.

“Our family is in Houston, but we'd prefer to stay here on our visits!”

Feb 4, 2009 by Job from Weston,FL
Overall Rating: 8

• Location, convenience, and common areas.
• Maintenance.

“That aside, a hotel of this level is usually held to higher standards. I stayed in a total of two rooms. The first had a backed up toilet; the second had a clogged sink. I called service in the first room and they sent someone up very quickly to fix it. I didn't have time to bother with the sink so it stayed as it was. The room service was very pleasant but did not listen very well to instructions. All in all, the hotel is very nice; and they could train their maintenance and service staff better.”

Jan 18, 2009 by Beverly from Lufkin,TX
Overall Rating: 9

• This hotel has been maintained and is very comfortable.
• The restaurant/bar on the top floor was closed.

“We enjoyed it very much.”

Jan 11, 2009 by Pattabhiraman from Plantcity,FL
Overall Rating: 9

• None.

“Great, clean, beautiful hotel in downtown Houston with spacious rooms with convenient access from highway and closer to Hobby airport.”

Jan 10, 2009 by Belinda from Kingwood,TX
Overall Rating: 7

• The rooms were very nice, it was odd to have the toilet by the front door.
• The pool was closed. The staff did not bring a crib as requested. The breakfast buffet was not good. Soggy eggs and soggy french toast.

“We were impressed with the lobby, but the room had an odd layout. The pool was closed. The breakfast buffet was not good at all. The staff did not bring a crib as requested.”

Jan 6, 2009 by Rachel from Tomball,TX
Overall Rating: 7

• Nice layout for the rooms and good quality.
• My room was not cleaned properly.

“I was upset that after telling the front desk about the filth in my room that she just said ok sorry I will talk to housekeeping.”

Jan 5, 2009 by Ron from The Woodlands,TX
Overall Rating: 10

• Great location and Cityscape views from room.
• Drink prices at bar were pretty high.

“Great location, attentive and friendly staff, Beautiful common areas that were well decorated for the holidays. Our room was very large for a downtown hotel.”

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Amenities at Hilton Americas-Houston, Houston

AM/FM Alarm Clock Business Center Fishing Fitness Center or Spa Golf Hairdryers Available Laundry/Valet Services

No Smoking Rooms/Facilities Parking Pets Allowed Pool Room Service Television with Cable Tennis

Learn more about Hilton Americas-Houston at Priceline Travel Guides »