Courtyard by Marriott Houston Downtown [Houston, TX]- Hotel Reviews - MyTravelGuide.com


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Courtyard by Marriott Houston Downtown 2-star

916 Dallas Street, Houston, TX

Courtyard surrounds travelers with the conveniences that make business and pleasure travel easy. Housed within the historic Humble Oil Building in the heart of downtown Houston, the Courtyard Houston Downtown offers spacious guest rooms and suites with either one king bed and sofa sleeper or two double beds.[more]

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User Reviews for Courtyard by Marriott Houston Downtown, Houston

Average User Rating: 8.5
Overall user rating
Cleanliness:[9.0] • Staff:[8.5] • Location:[8.0]
Based on 131 user ratings

Oct 6, 2008 by Mike
Overall Rating: 6 Overall user rating

  • Friendly greetings from staff.
  • Often, got hassle by street people.

“Hotel had no water on last day. I had to reschedule meetings until the water was on so I could shave and shower.”

Aug 25, 2008 by Nancy from Houma, LA
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[7] • Location:[9]

  • I liked the convenience to shopping and Reliant Park.

“The hotel was very nice and accommodating.”

Mar 18, 2008 by Katie from Houston, TX
Overall Rating: 7 Overall user rating
Cleanliness:[9] • Staff:[8] • Location:[9]

  • Great pool and nice room.
  • No breakfast room service and can't rent movies.

“Great room, nice staff. Did not have breakfast room service and could not buy movies to watch- two things my family was looking forward to.”

Apr 26, 2007 by Martha from San Marcos, TX
Overall Rating: 8 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • Exercise area, hot tub, pool easily accessible.
  • No complimentary breakfast.

“Hotel is in a great location for events in downtown Houston.”

Feb 21, 2007 by Mike from Alton, IL
Overall Rating: 7 Overall user rating
Cleanliness:[7] • Staff:[8] • Location:[7]

  • Convent and friendly.
  • Mandatory valet service.

“It was a good experience. ”

Feb 20, 2007 by Ceaser from San Antonio, TX
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[7]

  • Great value in downtown Houston.
  • Mattress not the best but ok for price point.

“Great value.”

Feb 19, 2007 by Suzanne from Corpus Christi, TX
Overall Rating: 8 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[7]

  • Very clean, nice rooms, courteous staff.
  • $17 valet parking, homeless people around hotel.

“Very nice hotel, close to everything downtown but probably would not choose this hotel again due to parking fees.”

Feb 13, 2007 by Chris from San Antonio, TX
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Located right downtown, easy to get to.
  • Parking.

“It was a nice hotel and the young lady that helped me Friday 2/9/07 was very helpful. Also when I checked out in the morning, the ladies were very kind.”

Jan 30, 2007 by Ceaser from San Antonio, TX
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Upscale feel at a reasonable price.
  • Mattress is not upscale. But neither is the price so it's ok.

“Nice hotel, nice price, nice location.”

Jan 10, 2007 by David from Stillwater, OK
Overall Rating: 7 Overall user rating
Cleanliness:[8] • Staff:[9] • Location:[6]

  • The location and serenity. The housekeepers are incredible.
  • The restaurant employees appear tired all the time.

“Nice and quiet environment. Very convenient downtown area. Expensive parking though. The meals are okay. Helpful receptionists.”

Oct 4, 2006 by Kristy from Willis, TX
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[7] • Location:[10]

  • The bed is so comfortable.
  • One employee was very rude.

“I loved the hotel. Its convenient, very nice, and the price wasn't to bad....the valet guys were awesome and helpful with directions.”

Sep 6, 2006 by Fei from Arlington, TX
Overall Rating: 7 Overall user rating
Cleanliness:[6] • Staff:[10] • Location:[8]

  • Great location.
  • Pay Parking.

“Other than you have to pay to park in the hotel you staying, it is a great hotel with great location.”

Aug 30, 2006 by Angela from Nederland, TX
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Location, close to many restaurants and activities.
  • Expensive restaurants inside of hotel with not so great food.

“Great centrally located hotel. Food inside of hotel is not very good and is extremely overpriced. Great place for everyone to spend a night/vacation.”

Aug 10, 2006 by Terry from Fort Worth, TX
Overall Rating: 7 Overall user rating
Cleanliness:[8] • Staff:[8] • Location:[7]

  • Convenient, clean, quiet.
  • EVERYTHING cost extra... EXPENSIVE overall.

“Reasonable quality... very expensive for parking and other items... ran out of coffee for the rooms.”

Aug 9, 2006 by Vivian from Garland, TX
Overall Rating: 8 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[8]

  • Very clean and updated.
  • Parking is very costly.

“I will recommend this hotel only if the traveler doesn't have a car to park. The high cost of parking made up for the low hotel rate.”

Jul 20, 2006 by Frank from Wichita, KS
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[8]

  • The staff was very helpful.
  • We could not get a 2- queen bed room.

“Overall it is a very nice place. Its just that in downtown Houston, we didn't feel comfortable walking around at night.”

Jun 16, 2006 by Mike from Bakersfield, CA
Overall Rating: 4 Overall user rating
Cleanliness:[5] • Staff:[4] • Location:[7]

  • Convenient to the street cars.
  • Terrible front desk staff! No self parking; high speed Internet did not work.

“This hotel is a remodeled office building, which means walls did not always line up with the windows. The room and the floor hallways smelled like locker room. Half of the rooms get the traffic sounds from a busy downtown street - cars revving on the weekend nights. The other side of the hotel had sounds of the street cars passing every 15 minutes. I would not recommend this hotel.”

Jun 15, 2006 by Jason from Ponca City, OK
Overall Rating: 8 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Location and friendliness of Staff.
  • The cleaning staff came after 9:00 pm at night and awoke one of my children.

“Wonderful hotel and a great location. Excellent staff. I would have rated this hotel higher than 2.5 stars!”

Jun 15, 2006 by Angela from Nederland, TX
Overall Rating: 9 Overall user rating
Cleanliness:[8] • Staff:[3] • Location:[10]

  • Great location, loved the pool and work out area. Dining and Snacks available.
  • Hotel Staff not very helpful or knowledgeable about area such as activities and dining.

“This hotel was in a great location. Right in the middle of all downtown entertainment and dining, and only minutes away from great shopping and family activities. Safe location especially if you have kids. And most things are in walking distance.”

Jun 14, 2006 by Robert from Corpus Christi, TX
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[8]

  • Clean and friendly.
  • Parking.

“The hotel staff was very friendly and helpful. The rooms were clean. I was very disappointed with hotel parking. If you didn't pay for valet, then you had to park across the street in a self-paid, self-monitored parking lot which was not convenient and very unsafe.”

Amenities at Courtyard by Marriott Houston Downtown, Houston

  • AM/FM Alarm Clock
  • ATM/Cash Machine
  • Air Conditioned
  • Barber Shop
  • Barber/Beauty Shop
  • Bath Tub
  • Business Center
  • Car Rental Desk
  • City Center
  • Coffee Maker in Room
  • Cribs Available
  • Currency Exchange
  • Drugstore
  • Elevators
  • Exercise Gym
  • Express Check In
  • Express Checkout
  • Florist
  • Free Newspaper
  • Golf
  • Guest Laundromat
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • High Speed Internet Access
  • Horseback Riding
  • Ice Machine
  • Iron
  • Jacuzzi
  • Lounge
  • Maid Service
  • Meeting/Banquet Facilities
  • Outdoor Pool
  • Phone with data port
  • Pool
  • Radio
  • Refrigerator
  • Restaurant
  • Rollaway Beds
  • Room Service
  • Safe Deposit Box
  • Scuba Diving
  • Shower
  • Sofa Bed
  • TV
  • TV Remote Control
  • Telephone
  • Television with Cable
  • Temperature Control
  • Tennis
  • Valet Parking
  • Vending Machines
  • Wake-up Service
  • Water Skiing
  • Wet Bar

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