Hyatt Regency Houston

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User Reviews for Hyatt Regency Houston, Houston

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Oct 28, 2009 by Michelle from Mckinleyville,CA
Overall Rating: 10

• Very attractive, quiet, flat screens, great service (bartender went to the kitchen to make hot chocolate for my daughter after room service closed.
• I liked everything.

“I was very impressed with the quality of appointments, and with the service. The detective and the doorman combined to send out bulletins to city taxi companies to find and return a purse of my daughter left in a taxi, with credit cards and money intact!”

Oct 1, 2009 by Lisa from Port Arthur,TX
Overall Rating: 10

• The members of the hotel staff were all very nice and helpful.
• NA

“This was the nicest hotel I have stayed in. The room and hotel were immaculate and beautiful. The staff all were very nice from the valet guys, to the front desk staff, to the housekeeping employees, to room service. I enjoyed my experience so much! The food that I ordered which included a dinner of steak and an omelet for breakfast were delicious. I would like to stay at this hotel anytime I am in Houston. Any other hotel would just be a disappointment.”

Sep 16, 2009 by Kim from Baton Rouge,LA
Overall Rating: 10

• Staff was very helpful. Bellmen went above and beyond.
• Pool was geared toward swimming laps and not kid friendly and parking was expensive.

“My only complaint was the pool not being kid friendly. Staff was wonderful, they make a point of addressing me specifically by my name. Shuttle driver even gave me his cell phone number in case we needed to be picked up from Minute Maid park before the game ended.”

Aug 27, 2009 by Scott from Sulphur,LA
Overall Rating: 6

• The room was very clean.
• Vale parking was $25 a day.

“Hotel was very updated and Valet parking needs better customer service.”

Aug 26, 2009 by BT from Austin,TX
Overall Rating: 5

• They gave me the crappiest room they had.

“Got a great deal on Priceline and the hotel was real empty but they STILL gave me one of the crappiest roons possible. 1150 was the only room on the elevator lobby and adjoined other rooms on both sides.”

Aug 25, 2009 by VeVe from Mesquite,TX
Overall Rating: 10

• The renovated rooms were beautiful.
• Cost of parking.

“Overall, excellent price for the hotel quality.”

Aug 19, 2009 by John from Winona,TX
Overall Rating: 10

• Staff really nice.
• Wish I could have traveled with my small dog.

“Hotel was nice.”

Aug 18, 2009 by Bob from Aledo,TX
Overall Rating: 8

• nice remodel
• Shula's served us bad baked potato & cold cream spinach

“excellent place to stay”

Aug 9, 2009 by Nick from Hewitt,TX
Overall Rating: 9

• Friendly staff beyond expectations.
• Hard to determine the entrance, due to construction, as well as parking.

“Construction on rooms and the entrance is ongoing, but was quiet and caused no problems. The staff, from check-in, to recommending local restaurants, to the eateries, even to the shuttle drivers, were fantastic. Hotel offers a local shuttle to Minute Maid Park to see Astro games. About 8 blocks from the Downtown Aquarium, which is too far in the Houston summers, but taxis are only $6 to anywhere downtown, and the bell staff is more than happy to help you get one. Nice room, no fridge and no free Internet, but overall a great experience.”

Aug 8, 2009 by Kevin from San Antonio,TX
Overall Rating: 10

• The cleanliness of the room and lobby; also valet parking was convenient and helpful.
• food in the restaurant and room service was too overpriced.

“This stay seemed like a totally different hotel and exceeded our expectations. If we get the same type of stay for comparable price in the future, we'll be more than likely to stay again.”

Jul 28, 2009 by Patsy from Cibolo,TX
Overall Rating: 10

• Very friendly staff. Beautiful room.

“Hotel was clean & convenient.”

Jul 7, 2009 by Ricardo from Laredo,TX
Overall Rating: 10

• Very clean and wonderful staff.

“Very nice hotel.”

Jun 30, 2009 by Karen from Longview,TX
Overall Rating: 9

• Location - in town for concert at Toyota Center.
• Room was by the elevator, so very noisy.

“Beautiful, 19th floor, romantic; however, room service ends too early.”

Jun 24, 2009 by Kimberly from San Antonio,TX

• Newly renovated, comfy beds, nice restrooms, courteous staff.
• Parking was expensive $27/day.

“Wonderful getaway for the weekend. Car service takes you anywhere downtown. Hotel was full of young high school girls for some type of weekend event, but wasn't loud in room. Staff nice and helpful. Would definately recommend.”

Jun 22, 2009 by Shelby from San Antonio,TX
Overall Rating: 10

• Wonderful, attentive staff, comfortable beds, great shower.
• The service elevator was down so I couldn't use the pool.

“I stayed at the Hyatt for one night while in Houston on business. I was traveling alone and arrived early with the intention of using the pool and the gym. Unfortunately, the service elevators were down so I couldn't access the pool. The gym made up for that. Huge space, delicious ice cold lemon water and cool scented washcloths plus great machines. I had a glass of wine in the Lobby Bar before heading out to the guest services recommended Bonsai Sushi for dinner, located a couple blocks up the road. The service at the bar was great. The staff was very attentive and handled all of my requests. I did not valet park but used the self-parking and had no issues. Great hotel!”

Jun 14, 2009 by from Driftwood,TX
Overall Rating: 9

• Loved the shuttle service to the ballpark.
• The bed could have been more comfortable, for being a 4 star hotel.

“Great hotel, friendly staff, great location. Parking was a bit expensive but the local shuttle service was great.”

Jun 11, 2009 by Anna from Baytown,TX
Overall Rating: 9

• The rooms had just been remodeled, they had Starbucks and nice bar.
• The cost for valet parking was $27. They parked my car across the street in a parking lot. That cost $18 for self parking.

“Newly remodeled rooms. Comfortable beds. Nice bar, lobby area. Had a StarBucks with a Deli. Could walk to other area restaurants. Had a shuttle to and from Minute Maid Park.”

Jun 8, 2009 by from Jackson,MS
Overall Rating: 8

• Clean and open.
• The additional charges.

“The hotel is nice, but parking is $25 extra, internet $10 extra.”

May 14, 2009 by Rebecca from Fort Hood,TX
Overall Rating: 6

• Close to the George R Brown convention center; we walked there.
• I had ants in our room 24th floor and they bite my toes.

“There was no free breakfast. Parking was either valet or parking lot with $15 entry fee every time you and come back. Downtown restaurants were closed on weekends. A bottle of water at the hotel costs $3.50! Beds were small and stiff and the linens were scratchy.”

May 14, 2009 by Dwana from Beaumont,TX
Overall Rating: 9

• Very relaxing, liked the simplicity.
• Valet parking was extremely high.

“Every time I stayed I experienced something different. Will be returning hopefully”

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Amenities at Hyatt Regency Houston, Houston

24 Hour Front Desk Bar/Lounge Barber/Beauty Shop Business Center Coffee Maker in Room Concierge Express Checkout Fitness Center or Spa Free Newspaper Golf Hairdryers Available Laundry/Valet Services

Meeting/Banquet Facilities Modem Lines in Room No Smoking Rooms/Facilities Parking Pool Restaurant Room Service Safe Deposit Box Television with Cable Tennis VIP Rooms/Services Yes

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