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Hyatt Regency Houston
1200 Louisiana Street,
Houston, TX
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Average User Rating: 8.5 Cleanliness:[8.5] • Staff:[8.5] • Location:[9.0] Based on 1526 user ratings |
Jan 15, 2010 by
Vikol from Syracuse,NY
Overall Rating: 1
“I have stayed in Hilton, Marriott, Starwood and almost all the other four star and up hotels. This was the first time in a Hyatt and unlike all the other hotel groups Hyatt would not give me reward points for my stay. I will not stay at Hyatt again. I had no hot water the first night and no housekeeping the second night. The food at the bar was slow in coming and ice cold when delivered.”
Dec 6, 2009 by
Debra from Mission,TX
Overall Rating: 10
“Upscale, modern, definitely worth every penny. I had a great experience in this hotel stay - everything was tastefully decorated. An oasis in downtown Houston - near theatre district.”
Nov 30, 2009 by
Laurie from Carrollton,TX
Overall Rating: 8
“The staff was excellent - all very polite and helpful.”
Nov 30, 2009 by
Brandon from Atlanta,GA
Overall Rating: 8
“Nice location. Hotel charges $25+/day to park. Hotel only has king beds or doubles available making it tight for a family.”
Oct 28, 2009 by
Michelle from Mckinleyville,CA
Overall Rating: 10
“I was very impressed with the quality of appointments, and with the service. The detective and the doorman combined to send out bulletins to city taxi companies to find and return a purse of my daughter left in a taxi, with credit cards and money intact!”
Oct 1, 2009 by
Lisa from Port Arthur,TX
Overall Rating: 10
“This was the nicest hotel I have stayed in. The room and hotel were immaculate and beautiful. The staff all were very nice from the valet guys, to the front desk staff, to the housekeeping employees, to room service. I enjoyed my experience so much! The food that I ordered which included a dinner of steak and an omelet for breakfast were delicious. I would like to stay at this hotel anytime I am in Houston. Any other hotel would just be a disappointment.”
Sep 16, 2009 by
Kim from Baton Rouge,LA
Overall Rating: 10
“My only complaint was the pool not being kid friendly. Staff was wonderful, they make a point of addressing me specifically by my name. Shuttle driver even gave me his cell phone number in case we needed to be picked up from Minute Maid park before the game ended.”
Aug 27, 2009 by
Scott from Sulphur,LA
Overall Rating: 6
“Hotel was very updated and Valet parking needs better customer service.”
Aug 26, 2009 by
BT from Austin,TX
Overall Rating: 5
“Got a great deal on Priceline and the hotel was real empty but they STILL gave me one of the crappiest roons possible. 1150 was the only room on the elevator lobby and adjoined other rooms on both sides.”
Aug 25, 2009 by
VeVe from Mesquite,TX
Overall Rating: 10
“Overall, excellent price for the hotel quality.”
Aug 19, 2009 by
John from Winona,TX
Overall Rating: 10
“Hotel was nice.”
Aug 18, 2009 by
Bob from Aledo,TX
Overall Rating: 8
“excellent place to stay”
Aug 13, 2009 by
Ashley from Baton Rouge,LA
Overall Rating: 5
“We had a good experience except for one of the bell boys. It could have been that he did not speak English very well (Spanish) but I asked for him to let go of our luggage cart politely five times before he would do so. The manger explained later they want a worker with every cart. It was an awkward situation.”
Aug 12, 2009 by
Benny from Marietta,GA
Overall Rating: 9
“Great hotel and location was more than a walk to the sports stadiums and arenas. Other than this everything was excellent.”
Aug 11, 2009 by
Connie from Corpus Christi,TX
Overall Rating: 9
“Very nice stay with the exception of construction going on. Some noise from construction during the day.”
Aug 9, 2009 by
Nick from Hewitt,TX
Overall Rating: 9
“Construction on rooms and the entrance is ongoing, but was quiet and caused no problems. The staff, from check-in, to recommending local restaurants, to the eateries, even to the shuttle drivers, were fantastic. Hotel offers a local shuttle to Minute Maid Park to see Astro games. About 8 blocks from the Downtown Aquarium, which is too far in the Houston summers, but taxis are only $6 to anywhere downtown, and the bell staff is more than happy to help you get one. Nice room, no fridge and no free Internet, but overall a great experience.”
Aug 8, 2009 by
Kevin from San Antonio,TX
Overall Rating: 10
“This stay seemed like a totally different hotel and exceeded our expectations. If we get the same type of stay for comparable price in the future, we'll be more than likely to stay again.”
Jul 28, 2009 by
Patsy from Cibolo,TX
Overall Rating: 10
“Hotel was clean & convenient.”
Jul 7, 2009 by
Ricardo from Laredo,TX
Overall Rating: 10
“Very nice hotel.”
Jun 30, 2009 by
Karen from Longview,TX
Overall Rating: 9
“Beautiful, 19th floor, romantic; however, room service ends too early.”
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