Hyatt Regency Houston

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User Reviews for Hyatt Regency Houston, Houston

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Nov 16, 2005 by Jennifer from Hewitt, TX
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[10]

• Excellent stay.
• Valet parking at $21 plus tax.

“Great hotel, not happy valet parking. Parked my SUV outside with paying vallet parking inside parking garage rates.”

2 of 3 people found this review helpful.

Nov 16, 2005 by Debra from Gatesville, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Centrally located. Great service by all staff.
• Parking too expensive.

“Excellent proximity to convention center. Clean, fairly quiet, good essential amenities.”

1 of 1 people found this review helpful.

Nov 15, 2005 by Jean from Austin, TX
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[8]

• The public spaces are very nice - location is very good.
• The rooms are very Spartan - just the very basic.

“In general, Hyatt has very nice public spaces but I find that the rooms are mediocre at all of their properties. They get a 4 star rating because of location and amenities, but the actual rooms are 3 star or below. ”

1 of 1 people found this review helpful.

Nov 14, 2005 by Stacie from Lake Charles, LA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Everything.
• Nothing.

“Hotel staff and facilities were great. Can't wait to go back.”

0 of 1 people found this review helpful.

Nov 13, 2005 by Ingrid from Mesa, AZ
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[9]

• The Lobby and Bar area was very nice.
• Room smelled like cat urine, Heater leaked a lot of water onto the floor, maid didn't do much

“On day 2 I ask the maid to give us fresh towels in the bathroom and empty the garbage. She layed towels on the bed and garbage bags on the bed she couldn't even take the trash with her...”

0 of 1 people found this review helpful.

Nov 13, 2005 by Kelly from Austin, TX
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• Great location close to theater district.
• Older hotel.

“Great experience during our stay. Very helpful with directions.”

Nov 11, 2005 by Michael from Georgetown, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Absolutely first rate.
• The counter girl in the "Decafe" selling Starbucks was the most unenthusiastic person in "sales" that I've encountered in quite some time.

“Wonderful Lobby area. Nice breakfast bar (14.95), but comes with omelets made to order, bacon, sausage, fruits, crepes, etc, etc, and coffee & orange juice. We knew ahead of time about the $21 valet service, but well worth it with unlimited in/out. We were offered King/NS, and gladly accepted. Nice room. Tile floor bathroom. Very clean.”

1 of 1 people found this review helpful.

Nov 11, 2005 by Furonia from Baton Rouge, LA
Overall Rating: 6
Cleanliness:[9] • Staff:[6] • Location:[7]

• Resturants, Starbucks coffee.
• Room was just okay, bed not so comfortable, TV far from bed at awkward angle, bath tub old.

“The amenities listed in the hotel did exist but everything just seemed to be old and needing a little updating.”

Nov 10, 2005 by Erin from Hot Springs, AR
Overall Rating: 8
Cleanliness:[10] • Staff:[9] • Location:[10]

• The beds were very comfortable. When we needed something from the Concierge, they brought it to us promptly and then called back to see if we got it.
• The valet. They were not very organized. They had some big parties and lost some car keys, mine being one of them.

“The Hyatt Regency is a nice and comfortable hotel. My daughter has become a hotel snob and loved this hotel very much.”

Nov 9, 2005 by Brian from Chico, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• No hassles, friendly staff, great pool, quiet.
• Parking $24-30 a day unless you park outside.

“Spectacular high rise, great breakfast buffet, large heated pool on 6th story outside. Staff pleasant and not stuffy, I felt welcome. Plush beds on the soft side for me. I would stay again anytime , especially after wasting money on the Hilton nearby once before!”

Nov 8, 2005 by Patricia from Nacogdoches, TX
Overall Rating: 5
Cleanliness:[10] • Staff:[7] • Location:[10]

• The location, bell hop and front desk service.
• The valet service.

“The hotel was great I would stay again. As far as the valet service it sucked. I had to wait 45 minutes for my car while others that came down after me received their car. This made my daughter late for cheer leading warm ups at the convention centre. That was the main reason for choosing this location.”

Nov 8, 2005 by Kelli from Beaumont, TX
Overall Rating: 8
Cleanliness:[10] • Staff:[9] • Location:[8]

• Beautiful and luxurious.
• They accidentally charged my card 5 times for incidentals.

“I had an enjoyable stay. The parking is expensive, but the stay was nice.”

Nov 8, 2005 by Don from Franklin, KS
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The hotel is well a very wonderful hotel. The staff is friendly and very egar to assist.
• There is no self parking and parking in a nearby garage is very expensive.

“We traveled to Houston for medical appointment at MD Anderson. We did enjoy our stay at the hotel because the hotel was beyond our expectations for a down town hotel. Our room was clean and the hotel was well maintained. We will stay their again if given the chance.”

Nov 7, 2005 by Johnny from Sour Lake, TX
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[9]

• Staff extremely helpful.
• Having to pay high parking fees.

“The bed was comfortable but the bathroom floor was dirty or severely stained.”

Nov 7, 2005 by Sarah from Clifton Park, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[9]

• Awesome roof top restaurant.
• It would be nice if parking for people staying at hotel was free or discounted, but expensive valet parking is expected.

“Only extras were the valet parking, which was pricey, yet everything else beautiful. Very nice hotel with many amenities. Would only stay in this hotel if we went back to Houston. This hotel is in the nicest area of the city and you can walk everywhere, they even have an underground tunnel system with entrance from this hotel. Also, if you like good coffee, they also have a Starbucks.”

1 of 1 people found this review helpful.

Nov 7, 2005 by Allison from Dallas, TX
Overall Rating: 6
Cleanliness:[9] • Staff:[7] • Location:[8]

• Convenient, clean, comfortable bed.
• I have stayed in nicer 4-star hotels, the Hilton of the Americas in Houston is 4-star, but I think it should be a 5-star.

“Great experience, although I had to wait 30 minutes for my car to be delivered from valet.”

Nov 7, 2005 by Jason from Orange, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Nice bar, nice atmosphere, open concept.
• Not enough restaurants, bars, and night life within hotels, I don't like to leave the hotel to drink.

“Great overall, hotel easy to get to, not much to do at the hotel itself but there is a place down the road called main street to go and get so drinks, it does have a nice bar but it is in the lobby.”

Nov 6, 2005 by Guillermo from Mcallen, TX
Overall Rating: 6
Cleanliness:[9] • Staff:[8] • Location:[9]

• Location and facility was good.
• I had no hot water in the morning when I showered. It was so weird.

“The hotel was ok. Facility and staff were outstanding. However, I had no hot water when I went to shower in the morning. No hot water in the shower or in the sink.”

Nov 6, 2005 by Debra from Corpus Christi, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Customer service, quality of room, lobby.
• Needs the lunch place open at night, Duck???

“Excellently located, upscale, business minded, friendly hotel. Lobby bar is great, lunch cafe is wonderful, beautiful rooms.”

Nov 4, 2005 by Thomas from Galveston, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Great atmosphere.

“Great would like any special offers in the further.”

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Amenities at Hyatt Regency Houston, Houston

24 Hour Front Desk Bar/Lounge Barber/Beauty Shop Business Center Coffee Maker in Room Concierge Express Checkout Fitness Center or Spa Free Newspaper Golf Hairdryers Available Laundry/Valet Services

Meeting/Banquet Facilities Modem Lines in Room No Smoking Rooms/Facilities Parking Pool Restaurant Room Service Safe Deposit Box Television with Cable Tennis VIP Rooms/Services Yes