Hyatt Regency Houston

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User Reviews for Hyatt Regency Houston, Houston

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Jan 15, 2010 by Vikol from Syracuse,NY
Overall Rating: 1

• The valets were very nice and helpful.
• Bad food, bad bed, no hot water, no Hyatt point credit, poor location.

“I have stayed in Hilton, Marriott, Starwood and almost all the other four star and up hotels. This was the first time in a Hyatt and unlike all the other hotel groups Hyatt would not give me reward points for my stay. I will not stay at Hyatt again. I had no hot water the first night and no housekeeping the second night. The food at the bar was slow in coming and ice cold when delivered.”

Dec 6, 2009 by Debra from Mission,TX
Overall Rating: 10

• Very modern decor, excellent hotel. I thoroughly enjoyed my experience there.
• Navigating in downtown Houston can be a bit tricky.

“Upscale, modern, definitely worth every penny. I had a great experience in this hotel stay - everything was tastefully decorated. An oasis in downtown Houston - near theatre district.”

Nov 30, 2009 by Laurie from Carrollton,TX
Overall Rating: 8

• Beautiful views from the elevator.

“The staff was excellent - all very polite and helpful.”

Nov 30, 2009 by Brandon from Atlanta,GA
Overall Rating: 8

• Pleasant staff. Good location.
• Only full size or kings. No queens. $ parking.

“Nice location. Hotel charges $25+/day to park. Hotel only has king beds or doubles available making it tight for a family.”

Oct 28, 2009 by Michelle from Mckinleyville,CA
Overall Rating: 10

• Very attractive, quiet, flat screens, great service (bartender went to the kitchen to make hot chocolate for my daughter after room service closed.
• I liked everything.

“I was very impressed with the quality of appointments, and with the service. The detective and the doorman combined to send out bulletins to city taxi companies to find and return a purse of my daughter left in a taxi, with credit cards and money intact!”

Oct 1, 2009 by Lisa from Port Arthur,TX
Overall Rating: 10

• The members of the hotel staff were all very nice and helpful.
• NA

“This was the nicest hotel I have stayed in. The room and hotel were immaculate and beautiful. The staff all were very nice from the valet guys, to the front desk staff, to the housekeeping employees, to room service. I enjoyed my experience so much! The food that I ordered which included a dinner of steak and an omelet for breakfast were delicious. I would like to stay at this hotel anytime I am in Houston. Any other hotel would just be a disappointment.”

Sep 16, 2009 by Kim from Baton Rouge,LA
Overall Rating: 10

• Staff was very helpful. Bellmen went above and beyond.
• Pool was geared toward swimming laps and not kid friendly and parking was expensive.

“My only complaint was the pool not being kid friendly. Staff was wonderful, they make a point of addressing me specifically by my name. Shuttle driver even gave me his cell phone number in case we needed to be picked up from Minute Maid park before the game ended.”

Aug 27, 2009 by Scott from Sulphur,LA
Overall Rating: 6

• The room was very clean.
• Vale parking was $25 a day.

“Hotel was very updated and Valet parking needs better customer service.”

Aug 26, 2009 by BT from Austin,TX
Overall Rating: 5

• They gave me the crappiest room they had.

“Got a great deal on Priceline and the hotel was real empty but they STILL gave me one of the crappiest roons possible. 1150 was the only room on the elevator lobby and adjoined other rooms on both sides.”

Aug 25, 2009 by VeVe from Mesquite,TX
Overall Rating: 10

• The renovated rooms were beautiful.
• Cost of parking.

“Overall, excellent price for the hotel quality.”

Aug 19, 2009 by John from Winona,TX
Overall Rating: 10

• Staff really nice.
• Wish I could have traveled with my small dog.

“Hotel was nice.”

Aug 18, 2009 by Bob from Aledo,TX
Overall Rating: 8

• nice remodel
• Shula's served us bad baked potato & cold cream spinach

“excellent place to stay”

Aug 13, 2009 by Ashley from Baton Rouge,LA
Overall Rating: 5

• The rooms were clean.
• There was no where near to park for free and the hotel price cost more than regions next door.

“We had a good experience except for one of the bell boys. It could have been that he did not speak English very well (Spanish) but I asked for him to let go of our luggage cart politely five times before he would do so. The manger explained later they want a worker with every cart. It was an awkward situation.”

Aug 12, 2009 by Benny from Marietta,GA
Overall Rating: 9

• Cleanliness, workout facility and atrium.
• Location.

“Great hotel and location was more than a walk to the sports stadiums and arenas. Other than this everything was excellent.”

Aug 11, 2009 by Connie from Corpus Christi,TX
Overall Rating: 9

• Clean, elegant.
• Construction going on.

“Very nice stay with the exception of construction going on. Some noise from construction during the day.”

Aug 9, 2009 by Nick from Hewitt,TX
Overall Rating: 9

• Friendly staff beyond expectations.
• Hard to determine the entrance, due to construction, as well as parking.

“Construction on rooms and the entrance is ongoing, but was quiet and caused no problems. The staff, from check-in, to recommending local restaurants, to the eateries, even to the shuttle drivers, were fantastic. Hotel offers a local shuttle to Minute Maid Park to see Astro games. About 8 blocks from the Downtown Aquarium, which is too far in the Houston summers, but taxis are only $6 to anywhere downtown, and the bell staff is more than happy to help you get one. Nice room, no fridge and no free Internet, but overall a great experience.”

Aug 8, 2009 by Kevin from San Antonio,TX
Overall Rating: 10

• The cleanliness of the room and lobby; also valet parking was convenient and helpful.
• food in the restaurant and room service was too overpriced.

“This stay seemed like a totally different hotel and exceeded our expectations. If we get the same type of stay for comparable price in the future, we'll be more than likely to stay again.”

Jul 28, 2009 by Patsy from Cibolo,TX
Overall Rating: 10

• Very friendly staff. Beautiful room.

“Hotel was clean & convenient.”

Jul 7, 2009 by Ricardo from Laredo,TX
Overall Rating: 10

• Very clean and wonderful staff.

“Very nice hotel.”

Jun 30, 2009 by Karen from Longview,TX
Overall Rating: 9

• Location - in town for concert at Toyota Center.
• Room was by the elevator, so very noisy.

“Beautiful, 19th floor, romantic; however, room service ends too early.”

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Amenities at Hyatt Regency Houston, Houston

24 Hour Front Desk Bar/Lounge Barber/Beauty Shop Business Center Coffee Maker in Room Concierge Express Checkout Fitness Center or Spa Free Newspaper Golf Hairdryers Available Laundry/Valet Services

Meeting/Banquet Facilities Modem Lines in Room No Smoking Rooms/Facilities Parking Pool Restaurant Room Service Safe Deposit Box Television with Cable Tennis VIP Rooms/Services Yes

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