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Doubletree Houston Downtown
400 Dallas Street,
Houston, TX
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Average User Rating: 8.5 Cleanliness:[9.0] • Staff:[8.5] • Location:[8.5] Based on 919 user ratings |
Apr 24, 2008 by
Deborah from Waco, TX
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“Hotel was clean spacious & very convenient to downtown Houston.”
Apr 23, 2008 by
Raymond from Garland, TX
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[9]
“The hotel was very amazing. I do really thank the Doubletree for the hospitality they showed me and my family.”
Apr 17, 2008 by
Pramod from Richardson, TX
Overall Rating: 8
Cleanliness:[9] •
Staff:[9] •
Location:[9]
“Very nicely located and friendly staff. But the hotel lacks in size of fitness room.”
Apr 11, 2008 by
Aida from Angleton, TX
Overall Rating: 1
Cleanliness:[9] •
Staff:[4] •
Location:[9]
“We asked for someone to come up to check the A/C, which they did but it was not repaired. It was too late and we were extremely tired to have them come back again.”
Apr 9, 2008 by
Laura from Dallas, TX
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“We loved this hotel. The location was perfect for our meetings in midtown Houston. The hotel staff was friendly and accommodating as well.”
Apr 9, 2008 by
Allison from Minneappolis, MN
Overall Rating: 7
Cleanliness:[8] •
Staff:[6] •
Location:[9]
“It was in a convenient Downtown location. The bed was above average for a 3-star hotel and it had a gym which is important to me. It does not have a pool or Jacuzzi, which is important to some people and would have been important to me if I was on vacation. It is a good business hotel.”
Apr 7, 2008 by
Katie from Orange, TX
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[9]
“Good breakfast buffet, great room accommodations and convenient access to the convention center made this feel like a 4-star hotel.”
Apr 5, 2008 by
Tracy from Bryan, TX
Overall Rating: 9
Cleanliness:[10] •
Staff:[8] •
Location:[9]
“It was very nice and also very comfortable. I would not stay there if I had to pay the hotel's normal room rate.”
Apr 2, 2008 by
Ben from Dallas, TX
Overall Rating: 9
Cleanliness:[9] •
Staff:[7] •
Location:[7]
“Very clean and nice hotel, in a good location.”
Apr 1, 2008 by
Ed from Lafayette, LA
Overall Rating: 9
Cleanliness:[9] •
Staff:[9] •
Location:[9]
“Other than the smoke smell I enjoyed my stay very much.”
Mar 31, 2008 by
Brad from Humble, TX
Overall Rating: 6
Cleanliness:[7] •
Staff:[5] •
Location:[10]
“Great hotel, outrageous parking.”
Mar 26, 2008 by
Mike from Ashland, OH
Overall Rating: 9
Cleanliness:[9] •
Staff:[9] •
Location:[9]
“Nice location, good for the price.”
Mar 25, 2008 by
Jay from Lubbock, TX
Overall Rating: 8
Cleanliness:[10] •
Staff:[6] •
Location:[10]
“While the hotel was nice and centrally located the staff was not terribly helpful and I disliked not being able to access my car when I wanted.”
Mar 24, 2008 by
Angela from Marshall, TX
Overall Rating: 9
Cleanliness:[9] •
Staff:[9] •
Location:[6]
“Nice hotel if we didn't get a smoking room. It smelled like nicotine.”
Mar 24, 2008 by
Woody from Roanoke, VA
Overall Rating: 9
Cleanliness:[10] •
Staff:[10] •
Location:[9]
“My stay was very nice. The front desk staff, concierge and valets were all very nice. I do think that $24 a night for valet parking (no self parking is offered) is outrageous!”
Mar 20, 2008 by
Mia from Madison, MS
Overall Rating: 7
Cleanliness:[8] •
Staff:[8] •
Location:[5]
“We are very disappointed that there is no pool of any sort on the premises, especially we were traveling with a nine year old and a five year old. Any if you like authentic Asia food, the hotel is about 20 minute drive to Chinatown. But is pretty close to the museums and the zoo and 15 minutes to the Galleria Mall. The Valet staff were very friendly and the cookies were delicious too. Overall we had a great time and Houston left us a wonderful impression and will definitely visit again.”
Mar 19, 2008 by
Emily from Austin, TX
Overall Rating: 9
Cleanliness:[9] •
Staff:[10] •
Location:[8]
“Very attractive updated hotel in a convenient location. We left something in the car which was in valet, and staff was helpful enough to promptly bring it to our room. We would stay here again.”
Mar 19, 2008 by
Christopoher from Arlington, TX
Overall Rating: 9
Cleanliness:[9] •
Staff:[9] •
Location:[9]
“Overall a very nice place to stay in Houston. The room was very well appointed, clean and comfortable. The valet parking is overpriced, but they made every effort to get your car up to you in a timely manner.”
Mar 18, 2008 by
Sue from Bay City, TX
Overall Rating: 8
Cleanliness:[8] •
Staff:[9] •
Location:[8]
“The hotel itself is very nice. Rooms are clean and beds are comfortable. Of course we love the warm chocolate-chip cookies at check-in! We used the hotel shuttle to take us to the Toyota Center for a Rockets basketball game. When we called to arrange the return trip, we were told it would be about 15 minutes. 40 minutes later, we were still waiting. If they had just told us that we would have to wait that long, we would have taken a taxi back to the hotel.”
Mar 14, 2008 by
Jennifer from Baton Rouge, LA
Overall Rating: 1
Cleanliness:[3] •
Staff:[1] •
Location:[6]
“We had spent 3 previous nights at the Doubletree Guest Suites Houston. We decided to stay one more night. In comparison to the Galleria Guest Suites, this hotel was miserable. The staff was rude and seemed to ignore us because we had kids and were not there on business like most other guests. When we checked in with 4 members, we only got one cookie (whereas the Guest Suites Doubletree gave us one for each member of our party). We were sent on a hunt for our own luggage rack (although were later told that the original staff member we asked should have taken care of that for us - I guess when he realized we were going to bring up our own luggage and there was nothing in it for him, why should he help us?). The room was about 1/10 the size of our suite at Guest Suites. The double beds were WAY too small for two adults. On top of that, the whole room smelled like mold and mildew. The sheets and pillows did as well. I have very bad allergies and asthma, and spent a miserable last night of our vacation on those mildew sheets. With us staying at 2 Doubletree hotels within a day of each other, it was very easy to compare. The Doubletree Downtown gets a 1 out of 10 and the Doubletree Guest Suites gets a 10 out of 10.”
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