Doubletree Houston Downtown

Photos of Doubletree Houston Downtown, Houston

• Add your own photo of Doubletree Houston Downtown

User Reviews for Doubletree Houston Downtown, Houston

• Add Your Own Review »

Sep 29, 2009 by Will from Martindale,TX
Overall Rating: 10

• Location.
• The only negative were drain in tub was clogged and carpet in room was badly stained and looked filthy.

“This is a nice hotel! Location ideal for many nearby attractions. Hotel generally exceeded my expectations. The only parking available is valet parking, which I feel was too expensive, especially since I was a guest of the hotel.”

Aug 15, 2009 by Cristina from Odessa,TX
Overall Rating: 10

• Clean (no bed bugs). Most comfortable bed I've slept in in a while. Beautiful bathroom. Lovely decor in the room and lobby/bar. Modern.
• The ATM was down the first time I checked, and the next morning someone was stuck in the elevator and two firetrucks showed up. Just FYI.

“Very beautiful and comfortable. Love the spacious lobby and the giant circle mirrow there. Very comfortable beds. Clean/beautiful room/bathroom. Had more than enough towels for us during our one night stay. Nice TV. Had a digital clock/mp3 player I think, but I didn't use it this time.”

Jul 14, 2009 by Chris from Miami,FL
Overall Rating: 10

• Staff was extremely helpful.
• Nothing. Everything was excellent.

“I was very late checking in. All the front desk clerks new who I was before arriving and kept each other informed. I was very impressed by the hotel quality and comfort. I hope next time Ii am in Houston I can get a similar rate in this hotel. It was defenitely a steal!”

Jun 10, 2009 by Charles from Baton Rouge
Overall Rating: 2
Cleanliness:[7] • Staff:[1] • Location:[10]

• Location.
• Staff is unfriendly, arrogant and unhelpful.

“We used to stay here every time we went to Houston but never again. The staff range from indifferent to hostile. For example, our television was not working in the bedroom, we reported it to the front desk. The clerk typed a few letters on his computer and advised that it showed nothing was wrong and then stared at us, as if that was the end of it. Needless to say the next day when we finally got a technician to come to the room he was surprised to find it was not working. He left to check on it and never returned.”

May 31, 2009 by David from Corona,CA
Overall Rating: 8

• Quiet and friendly.
• Very expensive to park a vehicle for the night.

“Nice and clean and quiet. I would stay there again.”

Mar 2, 2009 by Rene from Thunder Bay,Canada
Overall Rating: 9

• Location, comfort.
• Staff weren't the most helpful at getting the shuttle.

“Loved it. Clean and nice. Beautiful lobby. Easy access to downtown and business areas.”

Dec 4, 2008 by Cindy from Tulsa,OK
Overall Rating: 6

• Overall - excellent hotel experience.
• The heat did not work in our room and it got cold-they sent someone to fix it but it never worked.

“Everything was great except the heat in our room did not work - we didn't really need the heat except the last day and night so didn't bother asking to move rooms.”

Oct 9, 2008 by Caroline
Overall Rating: 9

• I loved all the extra attention to detail such as the wam cookie upon check in and spacious room with lots of great amenities.
• Valet service was not totally on the same page.

“Our stay at the Double Tree Downtown Houston was phenomenal! The food was excellent and attention to detail and customer service was beyond our expectations! The room was very spacious and clean.”

Aug 21, 2008 by Drake from Washington, DC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• I like the cleanliness, the location and the room had a wonderful view.
• They had run out of the delicious free cookies they provide when a guest check-in.

“The downtown Houston Doubletree, is one of the best hotels with great rooms located in the heart of downtown. Excellent for families and business travelers.”

Aug 18, 2008 by Lisa from Sulphur, LA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[5]

• Housekeeping was great very clean attractive place.
• The food. I ate supper down stairs and it was over cooked, I didn't comment it was late. I ordered in and I got a bitter salad the lettuce was all.

“I liked this place except for the food. Though the food lacked this stay it was affordable. The corn chowder was great as was the breakfast buffet. The room service was small in food portions and the food was overcooked at the restaurant. The salad I got in my room was beautiful to look at but it was bitter. I have had bitter cucumbers before but not bitter lettuce ad this lettuce was bitter. Sorry to concentrate on the food so much but in most places the food is one of the only things you like though it costs a fortune, in this case that was just the opposite. It is the only thing I can complain about. I would definitely stay here again!”

Aug 13, 2008 by Chris S. from Lockhart, TX
Overall Rating: 5
Cleanliness:[3] • Staff:[10] • Location:[9]

• Dine-in room items were good and affordable.
• Cleanliness wasn't great.

“Our room was not very clean. Most importantly, we were to have a non-smoking room and even though our room was labeled as non-smoking, it was obvious that wasn't the case. The whole room, including linens, reeked of smoke. The in-room dining was fine and affordable. The staff was friendly and helpful. Will probably not stay in this hotel again, nor refer to friends and family.”

Aug 12, 2008 by Amy from Georgetown, TX
Overall Rating: 8
Cleanliness:[7] • Staff:[9] • Location:[9]

• Nice lobby and bar area.
• Our flow had an odd smell/stale smell. Not offensive, just odd.

“Great location. Very friendly staff. Beds are very comfortable. Love the lobby and bar area. Would welcome another stay at this hotel.”

Aug 11, 2008 by Ernest from Rowlett, TX
Overall Rating: 7
Cleanliness:[9] • Staff:[6] • Location:[7]

• Relatively convenient location central to the city.
• Charges for parking.

“Nice property, friendly and efficient staff. Bar and restaurant on premises although I didn't check out either. Be aware 10.00 per day for internet and 25.00 for parking.”

Aug 6, 2008 by Tiara from Austin, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• They gave us a corner room, and the bed was amazingly comfortable.
• Cleaning lady knocked on our door very early in the morning.

“The place is very comfortable, nice looking, and friendly service. Really enjoyed my stay. The bed was so comfortable, and the corner room felt luxurious.”

Jul 23, 2008 by David from Georgetown, TX
Overall Rating: 5
Cleanliness:[7] • Staff:[3] • Location:[7]

• Good shuttle service.
• Poor customer service.

“The valet and shuttle drivers were accommodating. Did not receive two double beds as requested. Did not receive coffee when called desk twice after I noticed it wasn't in the room. Front desk claimed they would deliver requested item twice but never did.”

Jul 23, 2008 by Liz from Austin, TX
Overall Rating: 8
Cleanliness:[9] • Staff:[3] • Location:[8]

• Free shuttle was a great amenity and beds were wonderful.
• Service for shuttle however was lacking and getting quick responses from staff was always a chore.

“The hotel itself leaves nothing to complain about. There is construction on a parking garage across the street, but inside is all luxury and comfort. The room was immaculate, well appointed (the thermostat was a bit testy). We took the shuttle down to the Aquarium (5 blocks away) and kept being told different times. When we called for a return service in the evening, we waited 15 minutes, called again, were not able to get any approximate time of arrival, so we walked back. We were curious about buying a tin of their cookies (you get a coupon with your arrival cookie) and the front desk attendant had no clue - said they only had individual cookies at the desk and you had to go to the restaurant for a whole tin. Oh well. While the rooms and towels and everything were all great and above expectations, the service seemed lacking in focus, and the doors let all noise from the hallways in.”

Jul 16, 2008 by Raul from Kansas City, MO
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• Very clean, updated, and friendly.
• No wet area in the fitness center.

“I was very satisfied with my stay at this hotel. The staff was very friendly from the valet, to front desk and bartender. The decor was very updated with a retro feel. They have cookies at night which I partook in daily. On the downside, if you don't know Houston well, it may be difficult to access. And there is no self parking so you have to use valet. The positives for my stay on both those issues were, the valet were very prompt in retrieving cars, and getting into and out of the hotel using W. Dallas street was very convenient for me. I would stay here again without question.”

Jul 2, 2008 by Brandi from The Colony, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very quiet, clean, and food was great.
• I will never get a hotel room by the elevators again.

“I enjoyed my one night stay at the DoubleTree Hotel. The warm cookie was great since I had been on the road for several hours and just wanted a quiet nap.”

Jun 9, 2008 by Carla from Madill, OK
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[8]

• The rooms were attractive comfortable.
• The parking charge was 23.00 during the week and 12.00 on the weekend we were there thur and Fri. we did not anticipate 23.00 for parking.

“The hotel was great the only thing that was a surprise was the charge for parking 23.00 during the week and 12.00 on the weekends.”

Jun 9, 2008 by Stephen from Morton, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Nice interior design.
• A little out of the way of my favorite downtown destinations.

“Friendly staff, very nice room. I got a lot of value for the money.”

• View All User Reviews

Amenities at Doubletree Houston Downtown, Houston

Business Center Coffee Maker in Room Hairdryers Available Laundry/Valet Services Meeting/Banquet Facilities

Parking Room Service Safe Deposit Box Television with Cable