Crowne Plaza Houston Downtown

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User Reviews for Crowne Plaza Houston Downtown, Houston

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Aug 28, 2008 by Kathy from Houma, LA
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[7]

• Comfortable bed.
• Room was too small.

“Nice hotel, conveniently located.”

Aug 27, 2008 by Lauren from Ferris, TX
Overall Rating: 3
Cleanliness:[7] • Staff:[7] • Location:[6]

• Valley only.

“I wouldn't stay here again for what I paid. It was not worth the money for room service either and the room looked different from what was.”

Aug 20, 2008 by Steve from Lake Forest, CA
Overall Rating: 7
Cleanliness:[9] • Staff:[10] • Location:[8]

• Very friendly and helpful staff.
• Older interior, carpets, etc. needs remodel to get up to date.

“Overall a good experience with very helpful staff and okay Downtown location, and cab rides are only $6 to anywhere in Downtown area. Outdoor pool area is dated, but water was clean, cool and refreshing. Small park right across the street was great to take the kids for some exercise and play some catch. Older hotel with dated interior beyond the lobby, lower end "3 Star" but still solid choice for the price.”

Aug 13, 2008 by Joe &. from Overland Park, KS
Overall Rating: 5
Cleanliness:[10] • Staff:[10] • Location:[1]

• Staff was very nice.
• Nothing was open around the hotel. The shuttle only ran in the downtown area, and nothing was open downtown over the weekend.

“Room was fairly clean but nothing spectacular. If you want to just stay in the hotel, not bad. Nothing is open around the hotel on the weekends.”

Aug 6, 2008 by Laura from Brownsville, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Personnel were attentive & friendly with us! Super service!
• Parking is not free-valet service for 3 days $68.00-ouch!

“The hotel was great. The service was awesome! Shuttle service took us everywhere-Minute Maid Park, Restaurants, Aquarium at no charge, just tips! We had a great time the rooms were comfortable and very well maintained!”

Jul 28, 2008 by Audy from Temple, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Excellent foam mattresses were a joy.
• Could have had a larger television set.

“Excellent facility with a friendly and accommodating staff. If there is a downside it is the mandatory use of valet parking. However, there was not an alternative in this part of Houston.”

Jul 26, 2008 by Mike from Spring, TX
Overall Rating: 10
Cleanliness:[9] • Staff:[8] • Location:[8]

• It was really close to Toyota Center which is where we needed to go.
• Valet only parking was $22.00 per night.

“We wanted a nice hotel close to the Toyota Center because we were going to a concert. The Crown Plaza was beautiful and the staff was really friendly and helpful. The free shuttle was awesome however, the hotel parking was valet only and $22.00 a night. Lucky for us, as we only stayed one night. Other than that, I would definitely recommend the hotel to anyone staying overnight in downtown Houston.”

Jul 25, 2008 by Leo from Burnsville, MN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff was extremely helpful.
• Nothing.

“The Downtown Houston Crowne Plaza surpasses any other Crowne Plaza I have used. The staff was exceptional, helpful and courteous. I have already recommended the hotel to others when we travel there next month.”

May 26, 2008 by Fong from Channelview, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[7]

• Very clean, nice staff, very business oriented.
• Parking hard to find. No Jacuzzi.

“This is a very nice and pleasant hotel. Clean rooms, excellent room service. Close to the down town business district and freeways.”

Apr 17, 2008 by Mario from Dallas, TX
Overall Rating: 2
Cleanliness:[3] • Staff:[2] • Location:[3]

• Nothing.
• Always give you the crappy rooms.

“Room was next to elevator, two double beds instead of a king, etc.”

Mar 26, 2008 by Mandy from Cedar Hill, TX
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[8]

• The front desk staff.
• No smoking rooms & room service attendant was rude.

“The overall stay at the hotel was ok. This is not a 3 star hotel, about 2.5 star at best. No smoking rooms made it very inconvenient for smokers.”

Mar 24, 2008 by Gayle from Columbus, OH
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• High end feel, warm plush rooms, excellent workout room.
• No complaints at all.

“High end feel, warm plush rooms with great extras (I used the eye mask and ear plugs on my return flight), excellent workout room and the room service had just what I wanted.”

Mar 6, 2008 by Eric from Baytown, TX
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[6]

• Nice bathrooms, granite, etc.
• Room right outside elevator.

“Very nice motel. Far end of Downtown only drawback.”

Feb 6, 2008 by Todd from Houston, TX
Overall Rating: 5
Cleanliness:[5] • Staff:[5] • Location:[5]

• Sleep CD in room.
• Fitness rooms is very small, hotel is in need of a renovation.

“Sleep CD in room was very relaxing and the bed was okay; however all the other furniture and decorations in the room were very dated. Fitness room was very small and only had 2 elliptical machines and two treadmills; which were both out of order plus there were no free weights. In order to get to the fitness room you had to walk out of the hotel; which was not very convenient because it was raining. The next time we stay in downtown Houston we will probably choose another hotel.”

Jan 23, 2008 by Stephen from Lubbock, TX
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[8]

• Attractive room.
• Extremely loud elevator noise outside our room.

“We did not like the fact that the only parking available was valet and it cost $12 per day. We usually go back to the hotel during our visit but did not this time because of the hassle of parking.”

Jan 16, 2008 by Julie from Kansas City, MO
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Really comfortable beds! Have stayed in the same hotel several times over the last 5 years. Consistently good service and quality.
• Room service trays/dishes from rooms near our were not picked up even after 24 hours. All TV channels had some problems with fuzziness and audio.

“As always, this has been a great hotel for my needs. Rooms are extremely clean with some of the most comfortable beds I've ever stayed in. The location is great and close to highways although you need to ask for directions onto 59 South before you leave the building because the local signage isn't very helpful! I'm still very happy with this hotel for the price I paid.”

Dec 16, 2007 by Adan from Woodstock, GA
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[7]

• It was centrally located for my business purposes and had a restaurant and lounge on premise.
• Allot of construction going on across the street.

“It is a nice hotel for the star rating it gets. The staff is for the most part helpful. Decent food in the restaurant.”

Dec 14, 2007 by Tom from Bullard, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Excellent location and excellent staff.
• Appetizer, chicken strips were not that good.

“Hotel met my needs as a great central location. It was clean and safe.”

Dec 6, 2007 by Ron from San Antonio, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Great room, no smoke or smell. Would go back anytime.
• To far from ice machine. Could be good?

“Got to the hotel late and was able to get anything I wanted on the full menu. Portions were large and well prepared. Two blocks from the passport office where I needed to go in the morning. The bed was great. We had a problem with my car and a gentleman at the desk recommended a repair shop 5 blocks from the hotel. In between stops at the passport office had breakfast at the hotel (excellent), and took the car in. After getting the passport, picked up the car and headed home (San Antonio) around 6 p.m. Would stay there any time.”

Nov 6, 2007 by Brian from Baton Rouge, LA
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[8]

• The price, the staff, and the bed.
• The room was very, very damp.

“See above comments.”

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Amenities at Crowne Plaza Houston Downtown, Houston

24 Hour Front Desk AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Americans with Disabilities ACT ADA Compliant Bar/Lounge Bath Tub Business Center CD Player City Center Coffee Maker in Room Concierge Desk Connecting Rooms Copy Service Desk with lamp Email Service Executive Level Exercise Gym FAX Fire Alarm with Light Free Newspaper Gift Shop Golf Guest Laundromat Hairdryers Available High Speed Internet Access Ice Machine

In Room Movies Internet Access Iron Laundry/Valet Services Modem Lines in Room Multilingual News Stand Outdoor Pool Parking Phone with speaker Pool Porters Radio Restaurant Rollaway Beds Room Service Safe Deposit Box Satellite TV Security Sprinklers In Rooms TV Remote Control Television with Cable Valet Parking Vending Machines Video Checkout Wake-up Service