Crowne Plaza Hotel Houston-Downtown

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User Reviews for Crowne Plaza Hotel Houston-Downtown, Houston

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Jun 20, 2009 by John from Plano,TX
Overall Rating: 8

• Comfortable and modern room.
• Ice machine was not working.

“The hotel was comfortable and clean. I would stay again if the opportunity would arise.”

Jun 16, 2009 by Jimmy G. from Houston,TX
Overall Rating: 10

• Clean, nice bed.
• Small bathroom.

“Very nice and will use again in the future.”

May 13, 2009 by Wes from San Antonio,TX
Overall Rating: 10

• Very professional staff in all respects and areas.

“I will return to this hotel when I go back to Houston.”

Apr 22, 2009 by Jennie from Austin,TX
Overall Rating: 10

• Very nice front desk staff.
• Nothing.

“Very friendly and helpful staff. Great shuttle service (free) and overall enjoyed the stay!”

Oct 1, 2008 by Lisa
Overall Rating: 10

• The size of the rooms.
• Night time room service.

“Beautiful, comfortable, I will probably go back.”

Aug 28, 2008 by Kathy from Houma, LA
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[7]

• Comfortable bed.
• Room was too small.

“Nice hotel, conveniently located.”

Aug 27, 2008 by Lauren from Ferris, TX
Overall Rating: 3
Cleanliness:[7] • Staff:[7] • Location:[6]

• Valley only.

“I wouldn't stay here again for what I paid. It was not worth the money for room service either and the room looked different from what was.”

Aug 20, 2008 by Steve from Lake Forest, CA
Overall Rating: 7
Cleanliness:[9] • Staff:[10] • Location:[8]

• Very friendly and helpful staff.
• Older interior, carpets, etc. needs remodel to get up to date.

“Overall a good experience with very helpful staff and okay Downtown location, and cab rides are only $6 to anywhere in Downtown area. Outdoor pool area is dated, but water was clean, cool and refreshing. Small park right across the street was great to take the kids for some exercise and play some catch. Older hotel with dated interior beyond the lobby, lower end "3 Star" but still solid choice for the price.”

Aug 13, 2008 by Joe &. from Overland Park, KS
Overall Rating: 5
Cleanliness:[10] • Staff:[10] • Location:[1]

• Staff was very nice.
• Nothing was open around the hotel. The shuttle only ran in the downtown area, and nothing was open downtown over the weekend.

“Room was fairly clean but nothing spectacular. If you want to just stay in the hotel, not bad. Nothing is open around the hotel on the weekends.”

Aug 6, 2008 by Laura from Brownsville, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Personnel were attentive & friendly with us! Super service!
• Parking is not free-valet service for 3 days $68.00-ouch!

“The hotel was great. The service was awesome! Shuttle service took us everywhere-Minute Maid Park, Restaurants, Aquarium at no charge, just tips! We had a great time the rooms were comfortable and very well maintained!”

Jul 28, 2008 by Audy from Temple, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Excellent foam mattresses were a joy.
• Could have had a larger television set.

“Excellent facility with a friendly and accommodating staff. If there is a downside it is the mandatory use of valet parking. However, there was not an alternative in this part of Houston.”

Jul 26, 2008 by Mike from Spring, TX
Overall Rating: 10
Cleanliness:[9] • Staff:[8] • Location:[8]

• It was really close to Toyota Center which is where we needed to go.
• Valet only parking was $22.00 per night.

“We wanted a nice hotel close to the Toyota Center because we were going to a concert. The Crown Plaza was beautiful and the staff was really friendly and helpful. The free shuttle was awesome however, the hotel parking was valet only and $22.00 a night. Lucky for us, as we only stayed one night. Other than that, I would definitely recommend the hotel to anyone staying overnight in downtown Houston.”

Jul 25, 2008 by Leo from Burnsville, MN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff was extremely helpful.
• Nothing.

“The Downtown Houston Crowne Plaza surpasses any other Crowne Plaza I have used. The staff was exceptional, helpful and courteous. I have already recommended the hotel to others when we travel there next month.”

May 26, 2008 by Fong from Channelview, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[7]

• Very clean, nice staff, very business oriented.
• Parking hard to find. No Jacuzzi.

“This is a very nice and pleasant hotel. Clean rooms, excellent room service. Close to the down town business district and freeways.”

Apr 17, 2008 by Mario from Dallas, TX
Overall Rating: 2
Cleanliness:[3] • Staff:[2] • Location:[3]

• Nothing.
• Always give you the crappy rooms.

“Room was next to elevator, two double beds instead of a king, etc.”

Mar 26, 2008 by Mandy from Cedar Hill, TX
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[8]

• The front desk staff.
• No smoking rooms & room service attendant was rude.

“The overall stay at the hotel was ok. This is not a 3 star hotel, about 2.5 star at best. No smoking rooms made it very inconvenient for smokers.”

Mar 24, 2008 by Gayle from Columbus, OH
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• High end feel, warm plush rooms, excellent workout room.
• No complaints at all.

“High end feel, warm plush rooms with great extras (I used the eye mask and ear plugs on my return flight), excellent workout room and the room service had just what I wanted.”

Mar 6, 2008 by Eric from Baytown, TX
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[6]

• Nice bathrooms, granite, etc.
• Room right outside elevator.

“Very nice motel. Far end of Downtown only drawback.”

Feb 6, 2008 by Todd from Houston, TX
Overall Rating: 5
Cleanliness:[5] • Staff:[5] • Location:[5]

• Sleep CD in room.
• Fitness rooms is very small, hotel is in need of a renovation.

“Sleep CD in room was very relaxing and the bed was okay; however all the other furniture and decorations in the room were very dated. Fitness room was very small and only had 2 elliptical machines and two treadmills; which were both out of order plus there were no free weights. In order to get to the fitness room you had to walk out of the hotel; which was not very convenient because it was raining. The next time we stay in downtown Houston we will probably choose another hotel.”

Jan 23, 2008 by Stephen from Lubbock, TX
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[8]

• Attractive room.
• Extremely loud elevator noise outside our room.

“We did not like the fact that the only parking available was valet and it cost $12 per day. We usually go back to the hotel during our visit but did not this time because of the hassle of parking.”

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Amenities at Crowne Plaza Hotel Houston-Downtown, Houston

24 Hour Front Desk AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Americans with Disabilities ACT ADA Compliant Bar/Lounge Bath Tub Business Center CD Player City Center Coffee Maker in Room Concierge Desk Connecting Rooms Copy Service Desk with lamp Email Service Executive Level Exercise Gym FAX Fire Alarm with Light Free Newspaper Gift Shop Golf Guest Laundromat Hairdryers Available High Speed Internet Access Ice Machine

In Room Movies Internet Access Iron Laundry/Valet Services Modem Lines in Room Multilingual News Stand Outdoor Pool Parking Phone with speaker Pool Porters Radio Restaurant Rollaway Beds Room Service Safe Deposit Box Satellite TV Security Sprinklers In Rooms TV Remote Control Television with Cable Valet Parking Vending Machines Video Checkout Wake-up Service

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