Wyndham Greenspoint

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User Reviews for Wyndham Greenspoint, Houston

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Dec 16, 2009 by Eileen from Humble,TX
Overall Rating: 10

• The conceirge was awesome - the staff were all amazing.
• There was nothing that I did not like.

“This was a wonderful experience.”

Aug 30, 2009 by Mike from Austin,TX
Overall Rating: 8

• Beautiful place, all new, lobby and rooms were great.
• Few ice machines and staff was of
  little help telling me.

“Great rooms and wonderful lobby area - huge atrium. Good location.”

Oct 27, 2008 by Kurt
Overall Rating: 9

• Location, features and cleanliness of room.
• Staff was indifferent and not all that helpful.

“This hotel has a great location, good amenities and the rooms are well-appointed. It was also very quiet. However, the staff could learn a few things in terms of friendliness and helpfulness, but that's almost a universal problem these days.
”

Sep 7, 2008 by Paul from Waco, TX
Overall Rating: 2
Cleanliness:[2] • Staff:[4] • Location:[3]

• Marriott brand.
• Hotel is in dire need of renovation.

“The hotel needs a renovation ASAP. The HVAC system was so loud in my first room that I had them to move me. The second room wasn't much quieter. Very small restroom and the towels were what one would expect at a sleep cheap.”

Jul 25, 2008 by Alyssa from Dallas, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[7] • Location:[4]

• It was very nice and had a Starbucks inside. That is always GREAT.
• Location, I did not feel safe outside after dark.

“The stay was great, while I was there staff was very nice and helpful.”

Jul 24, 2008 by Doris from Beaumont, TX
Overall Rating: 8
Cleanliness:[9] • Staff:[5] • Location:[7]

• Comfortable beds.
• No microwave accessible to guests. No breakfast included. Breakfast at hotel too expensive. No Christian TV channels.

“Was warned by local residents that this area is not considered safe at night, however parking was convenient, but not as well lit in some parking areas. Sprinkler system kept ground soggy and shoes were difficult to keep clean. Room had a very comfortable bed, and access to hotel was easy on and off freeway. Check-in staff made guests arriving late night to feel as though they were a bother to them. Housekeeping staff very friendly and made you feel very comfortable. Breakfast not included, no microwave access to guest breakfast overpriced, but fast food restaurants nearby. No Christian TV channels available.”

Jul 24, 2008 by Mellinda from Whittier, CA
Overall Rating: 7
Cleanliness:[10] • Staff:[8] • Location:[7]

• Was pretty.
• Not a lot to do in the immediate area.

“What was not under renovation was nice, there was no gift shop, breakfast buffet was ok. Room service was fast but food was over cooked, hotel door by pool said sauna/women's restroom but there was no sauna found, room was nice, clean and quiet, hallway to room stank bad.”

Jul 21, 2008 by Sidney from Spring, TX
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[8]

• Spacious room, nice bed.
• Construction, few TV channels.

“Very nice hotel, formerly the Wyndham. There was still some construction was going on downstairs and in a few rooms. It was noisy the first couple of days due to a dance competition being there (pre-teen girls). Otherwise, it was more than nice. Only complaint is about the choice of locals plus about 8 cable channels for TV.”

Jun 5, 2008 by Jim from Huntsville, TX
Overall Rating: 7
Cleanliness:[10] • Staff:[10] • Location:[8]

• Quality of facilities and staff beyond exceptional!

“Overall, our stay was excellent. Minor issues/needs were addressed immediately and to our satisfaction. Our only complaint has to do with the dining.”

May 18, 2008 by David S. from Brighton, CO
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[9]

• Beautiful, luxurious, friendly front desk staff.
• Restaurant service was non-existent.

“This is a beautiful hotel, with a magnificent lobby, and luxurious rooms. The night front desk person (I arrived very late) was very helpful and friendly. However, I attempted to have breakfast there, and after being seated no one ever acknowledged by presence and I had to go elsewhere for my meal.”

Feb 27, 2008 by Brian from Plano, TX
Overall Rating: 7
Cleanliness:[10] • Staff:[9] • Location:[6]

• Was great for the price.
• Was not happy they were doing room construction directly above me.

“Very nice hotel. In a sketchy part of town, but when you are in the hotel parking lot and in the hotel, you feel very safe. Parking lot is well lit and I always saw security. I don't like the fact that they put me in a room directly below renovation construction. That hotel is plenty big enough that they can keep guest away from the construction. Otherwise, a very nice stay and hotel.”

Jan 19, 2008 by Mark D. from Little Rock, AR
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[8]

• Location, cleanliness and staff.
• Business centre was closed for renovations.

“The hotel was exceptional in most major areas; however I was disappointed that I was not informed that the business center was closed for renovation. I was able to request needed documents by fax, but I was given the wrong fax number by hotel staff. Fortunately, I received my documents before my scheduled meeting. Otherwise, the hotel was quite nice. I am grateful that I was able to stay at such a splendid hotel.”

Dec 26, 2007 by Mary from Houston, TX
Overall Rating: 5
Cleanliness:[5] • Staff:[6] • Location:[5]

• The hotel had a nice appearance.
• The hotel air condition did not work properly.

“It was a nice hotel.”

Dec 22, 2007 by Marvin from Coppell, WV
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Convenient, clean, service oriented.
• No free internet service.

“Great location, convenient to freeways, airport, etc. Good quality rooms and lobby areas. Bathrooms are very comfortable. Strongly disliked the charge for the internet service.”

Sep 19, 2007 by Stephanie from Pearland, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location & star bucks in the lobby.
• No bell. Hop to help with luggage.

“The Wyndham is very beautiful and a great location for the airport. Room was clean and the service was upscale.”

Aug 19, 2007 by Roslyn from Pflugerville, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Excellent place to stay at and very clean.
• For on night everything was great.

“A quality hotel to stay at.”

Aug 1, 2007 by Monica from Beaumont, TX
Overall Rating: 5
Cleanliness:[5] • Staff:[9] • Location:[9]

• Lovely lobby, convenient to many places.
• Bathroom had mold in shower surround & sink area.

“I wish our room had been a little better maintained. The mold in the shower/sink area was just about enough for me to check out. The A/C in the room didn't seem to get cold.”

Jul 26, 2007 by Michael from Bay City, TX
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[10]

• Rooms were very nice and lobby was beautiful.
• People were partying in the hall way.

“Very clean and beds were great. We didn't get there in time to eat.”

Jul 25, 2007 by Armond from San Diego, CA
Overall Rating: 8
Cleanliness:[7] • Staff:[9] • Location:[4]

• Rooms.
• Location.

“Nice hotel, nice rooms but located in a bad area, the staff was helpful.”

Jun 24, 2007 by Claudia from San Angelo, TX
Overall Rating: 8
Cleanliness:[8] • Staff:[4] • Location:[7]

• Gift shop stayed open late.
• None of the staff was friendly or even smiled!

“Huge, magnificent, breath-taking lobby with pub, restaurant, Starbucks, gift shop, which made the generic not-a-bit above the average guest room seem a real let down. The staff were not unhelpful although the only smiles I saw were on the gift shop cashier and shuttle driver. Bottom line: Lobby promises much more than guest rooms deliver. Although the rooms were clean, the walls were very thin. Noise level would disrupt small children's sleep and naps. Would I return? Certainly not.”

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Amenities at Wyndham Greenspoint, Houston

24 Hour Front Desk AM/FM Alarm Clock Bar/Lounge Business Center Coffee Maker in Room Concierge Express Checkout Fitness Center or Spa Free Parking Hairdryers Available Handicapped Rooms/Facilities

Laundry/Valet Services Meeting/Banquet Facilities Modem Lines in Room No Smoking Rooms/Facilities Pool Restaurant Room Service Safe Deposit Box Shops/Commercial Services Television with Cable Yes

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