Holiday Inn Select Houston-Greenway Plaza Area

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User Reviews for Holiday Inn Select Houston-Greenway Plaza Area, Houston

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Sep 21, 2009 by Lucinda from Germantown,MD

• Overall, the interior was beautiful.
• The pool was outdoor and was not kept clean.

“The Crown Plaza Houston River Oaks was a decent hotel price-wise. You are basically paying the price you are for the convenience of being in Downtown Houston.”

Sep 9, 2009 by Guocheng from Richland,WA
Overall Rating: 5

• Staff is friendly.
• Small room, no breakfast, and no free parking.

“OK
hotel, and a good staff.”

Jul 23, 2009 by Carol from Vidor,TX
Overall Rating: 6

• Helpful staff.
• The room was to hot and had to pay 8.00 to park.

“Over all the hotel was satisfactory. The temp of the room was hot and you could not turn down the thermostat. The parking in the garage was not good because of the having to pay and the hotel stating it was not responsible for any damage or loss of your vehicle.”

Jul 19, 2009 by Tammy from Bardstown,KY
Overall Rating: 7

• Good location
• Bad hairdryers, and lighting. Should not pay to park

“Hotel was clean and staff was very helpful. Cleaning staff however did not change linens on beds when asked. Just made bed with dirty linens.”

Jun 14, 2009 by Jodie from San Antonio,TX
Overall Rating: 1

• We didn't like the room location and the water.

“We had ask for a non-smoking room and we got a smoking floor (there was a sign that said it was a smoking floor). Our room was next to the electrical room, right next to the elevators that made so much noise, it was difficult to fall asleep. The hot water in the bathroom was brown and one of the towels had a brown ugly spot on it. When we let the front desk know about the brown water and the noise from the elevators, the man at the front desk said that this was the first time he had heard that the water was coming brown and didn't know why and that the elevators did not make any noise. And about the smoking room, he said it was not a smoking floor, even though there was a sign saying that it was a smoking floor. The elevator in the parking garage was very hot.”

May 31, 2009 by Rob from Lufkin,TX
Overall Rating: 9

• The room was spacious and very clean, the bed was very comfortable.
• The parking is pay only, either valet or just to park in the garage and was not mentioned. The water was out briefly during 2 showers.

“The hotel was centrally located to shopping areas and restraunts. The room was spacious and very well done. The bed was very comfortable. Only 2 downsides, the parking is pay only and a couple times the water pressure dropped to nothing during my morning showers.”

May 27, 2009 by Arnold from Corpus Christi,TX
Overall Rating: 9

“The hotel was clean and organized when I arrived. The staff was very attentive and our room cleanup was great.”

May 14, 2009 by Yolanda from Norcross,GA
Overall Rating: 10

• Convenient location. Good price.
• You can hear people in the corridor clearly.

“Way better than I expected. It is right by the express way, but you won't hear the traffic at all once you're in the room. Clean, nice, and friendly staff. Parking is an extra charge, but I'm okay with it considering the overall price.”

May 13, 2009 by Richard from Laguna Beach,CA
Overall Rating: 9

• Receptionist was
  most helpful and friendly.
• $8/day hotel-garage parking charge. Swimming pool closed for construction. Bathroom mirror cracked.

“Economical accommodations with good access to Rice University.”

Apr 25, 2009 by Michelle from Austin,TX
Overall Rating: 5

• Free WiFi.
• AC was broken, TV was old and picture bad.

“This used to be a Holiday Inn and has recently been converted to a Crowne Plaza. They claim to have remodeled every room. Our room seemed dirty and out dated. The AC did not work properly and made a loud noise all night. The TV in our room had a bad picture and was very old.”

Apr 20, 2009 by Rhonda from Grapeland,TX
Overall Rating: 10

• The comfortable beds.
• Paying for parking.

“Everything was great, but people you have to pay to park there. Also, the pool has been closed for repairs.”

Apr 13, 2009 by David from Pharr,TX
Overall Rating: 8

• Clean and convenient.
• Paying $8.00 for parking per night.

“Nice hotel , but nothing special.”

Apr 12, 2009 by David from Atlanta,GA
Overall Rating: 8

• Additional parking fees not included in the cost of the room.

“Excellent hotel convenient to downtown, the medical center and the Galleria areas. Spacious, well maintained rooms. The pool was closed for repairs. Only negative is the additional parking expenses not covered in the cost of the room.”

Mar 26, 2009 by Joleeen from Austin,TX
Overall Rating: 7

• Location was great. Rooms are good size.
• Carpet in rooms & halls is getting pretty stained.

“Overall, I liked this hotel.”

Mar 22, 2009 by Darryl from Abbott,TX
Overall Rating: 8

• Decorated nice.

“Overall, this is a very nice hotel that I would recommend to family and friends.”

Mar 13, 2009 by Samuel from Roanoke,TX
Overall Rating: 9

• Location.
• Parking garage is old, cramped and out of date. And they charge for parking!

“The hotel is nice although under construction. I have stayed here many times. The parking garage is old and very tight. Plus they charge $8 for parking. I have never understood why a hotel would charge for parking versus simply increasing the rate each night. And the garage is in terrible condition.”

Mar 8, 2009 by Betsy from Midland,TX
Overall Rating: 5

• The staff was nice and changed my room.

“The room I had was noisy and the pipes were showing in the bathroom. It was on the 4th floor. The staff was considerate and changed my room
on the 6th floor, which was much better. The garage elevator was broken during my stay.”

Mar 2, 2009 by Rhonda from Grapeland,TX
Overall Rating: 6

• The comfort of the hotel.
• You had to pay for parking.

“Our toilet was not clean and it was stopped up. The valet gave us a time with getting our vehicles.”

Feb 7, 2009 by Margie from Cincinnati,OH
Overall Rating: 8

• Convenient shuttle to medical plaza.
• I didn't like paying to park.

“The bed was comfortable. The room looked nice, but a little small. There weren't many appealing restaurants within walking distance.”

Feb 4, 2009 by Kristi from Houston,TX
Overall Rating: 6

• Price
• Construction going on; lobby/elevators old and needing to be updated.; rooms okay

“Definitely a "no frills" place - construction throughout, so it may be better once they are done. Lobby/halls/etc. outdated. Not the luxury we were hoping for - pretty basic. Paying for parking in that area of town was frustrating (not necessary), especially as the Sheraton one block away was no pay to park.”

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Amenities at Holiday Inn Select Houston-Greenway Plaza Area, Houston

AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Americans with Disabilities ACT ADA Compliant Babysitting/Child Services Bar/Lounge Bath Tub Business Center CD Player City Center Coffee Maker in Room Concierge Desk Copy Service Desk with lamp Email Service Executive Level Exercise Gym FAX Fire Alarm with Light Free Newspaper Gift Shop Golf Guest Laundromat Hairdryers Available High Speed Internet Access Ice Machine In Room Movies Internet Access

Iron Laundry/Valet Services Lounge Modem Lines in Room Multilingual News Stand Outdoor Pool Parking Pets Allowed Pool Porters Public Address System Radio Restaurant Rollaway Beds Room Service Safe Deposit Box Satellite TV Secretarial Service Security Sprinklers In Rooms TV Remote Control Television with Cable Turndown Service Valet Parking Video Checkout Wake-up Service

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