Courtyard by Marriott Houston West University

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User Reviews for Courtyard by Marriott Houston West University, Houston

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Aug 18, 2009 by Maria from Seguin,TX
Overall Rating: 9

• I liked how it had a sofa bed for my two year old to sleep on by herself!
• Fresh paint...

“The hotel is very easy to find and is just far enough from the highway but yet close enough to the mall and other attractions.”

Jul 19, 2009 by Mel B. from Corpus Christi,TX
Overall Rating: 4

• The staff was very friendly
• The mattresses were very hard or old. By the 2nd night, I couldn't sleep, my back was killing me.

“This hotel was more like staying at Motel 6. The beds were awful and the overall review of the hotel did not specify that they charged for breakfast. It is not in a very friendly location.”

Feb 21, 2009 by Willie from Marietta,GA
Overall Rating: 6

• Nice staff.
• Customer service.

“Although the staff seemed to be nice. I asked for a refrigerator to be brought to my room, the front desk clerk said okay. The bathroom also had hair on the toilet and in the bath tub. I told the front desk clerk when I checked out all he said was okay. He never even look up at me from his paper work or apologize for the inconvenience.”

Feb 20, 2009 by Janice from Lafayette,LA
Overall Rating: 10

• Hotel staff was first class!
• Everything was great!

“Staff was informative and friendly and shuttle bus driver fantastic!”

Nov 3, 2008 by Mary
Overall Rating: 10

• The hotel staff went above and beyond to make my stay enjoyable.

“I very much enjoyed staying at this hotel. The staff at the front desk attended to my every need pleasantly and promptly. My room was fabulous. I would stay at this hotel again tomorrow.”

Oct 30, 2008 by Mary Ann
Overall Rating: 10

• It was really nice in all respects.
• No complaints.

“It was beautiful. I really liked the king-sized bed. Really liked that it was smoke-free. Had enough pillows. Liked the TV.
”

Sep 2, 2008 by Kimberly from Beaumont, TX
Overall Rating: 10
Cleanliness:[8] • Staff:[10] • Location:[8]

• They offered to drive us to our event.

“We enjoyed our stay and would come back in the future.”

Aug 20, 2008 by Chris from Mckinney, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• The front desk clerk.
• Stained linen for pullout bed.

“Good location for Rice University. Clean comfortable, everything worked. Location a little hard to find, but made for quieter rooms (a little off freeway).”

Jul 10, 2008 by Eduardo from Mission, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Convenient location, friendly staff, clean, spacious, comfortable room.
• There's nothing I didn't like about this hotel.

“Overall, I had a very pleasant experience at this hotel. I will recommend it to my family and friends. I will definitely stay here again next time I'm in the Houston area.”

May 4, 2008 by Suzon from Rockford, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean, convenient, great rate and awesome staff.
• 2nd hotel had to pay for internet and parking Marriott West Galleria.

“The staff was outstanding at both hotels!”

Mar 25, 2008 by Amanda from Orange, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Well light, Security, Pool, Hot Tub, Location.
• There was no cont. breakfast we had to pay 14.00 for 2 to eat.

“The hotel was nice and clean, and secure. We felt very safe every where we went in the Hotel. The Staff was very helpful and nice. All Around this was a great hotel except for having to pay to eat breakfast. There was no Continental Breakfast however there was a breakfast bar and it was nice Though you had to pay for it.”

Mar 12, 2008 by Tony from Abilene, TX
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[7]

• Nice to have refrigerator in room and free coffee and fruit in lobby.
• Work out area too small.

“Overall good value. Near a nice shops on Kirby Rd. Easy on /off US 59. Service exceeded quality of rooms which were adequate to good.”

Feb 3, 2008 by Matt from Hazelwood, MO

Cleanliness:[7] • Staff:[1] • Location:[1]

• Leaving.

“Just awful. I don't have enough time or want to spend enough effort to go into detail. It was just awful.”

Oct 6, 2007 by Amy from Scottsville, VA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[6]

• Very friendly and helpful staff.
• Location was not where I thought it was.

“This is a great hotel. The staff is friendly and the service is great. The shuttle bus is a big plus.”

Aug 25, 2007 by Sherman from Omaha, NE
Overall Rating: 8
Cleanliness:[9] • Staff:[9] •

• Very clean and nice staff.
• Did not have a refrigerator/microwave in the room.

“I had to visit Houston to arrange and participate in a funeral. When I arrived, I needed to use a conference room to have dinner with my family. The hotel staff graciously allowed us to use the room free of charge and even set it up for us. We would stay at this location again.”

Aug 22, 2007 by Leah from Wylie, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Cleanliness and condition -- fairly new.
• Located on a side street.

“Fairly new and very clean hotel. My room had comfortable king-size bed with extra blanket in drawer. Helpful and friendly staff and breakfast buffet was excellent.”

Aug 14, 2007 by Sally from Corpus Christi, TX

Cleanliness:[9] • Staff:[10] • Location:[9]

• I liked the breakfast options.
• The bathroom door got stuck and I got stuck in it.

“Very nice stay. Breakfast was a big plus. The people were friendly. Would stay again.”

Aug 3, 2007 by Jesus from Victoria, TX
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[6]

• The hotel looked new or recently remodeled.
• Only one entrance from main road.

“Hotel looked new or recently remodeled inside and outside. Bed and bathroom were nice. We have a 3 year old girl and a small refrigerator would have come in handy for her milk, juice, water. Parking lot had ample space to maneuver our expedition.”

Jun 8, 2007 by Irma D. from Round Rock, TX
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• The rooms were quiet and the breakfast was good.
• Everything was good.

“Several family members stayed at this hotel to attend a funeral for a family member. When we checked in, the hotel already knew that we were there for a funeral. They were very respectful and helpful. I really appreciated their help.”

May 24, 2007 by Yvette from Austin, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very clean.

“I would definitely stay here again. The staff was great! Thanks!”

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Amenities at Courtyard by Marriott Houston West University, Houston

AM/FM Alarm Clock Air Conditioned Barber Shop Barber/Beauty Shop Bath Tub Business Center City Center Coffee Maker in Room Cribs Available Drugstore Elevators Exercise Gym Express Check In Express Checkout Florist Free Newspaper Free Parking Guest Laundromat Hairdryers Available Handicapped Rooms/Facilities Ice Machine Iron

Lounge Maid Service Meeting/Banquet Facilities News Stand Outdoor Parking Outdoor Pool Parking Pool Radio Restaurant Rollaway Beds Safe Deposit Box Shower Sofa Bed TV TV Remote Control Telephone Television with Cable Temperature Control Vending Machines Wake-up Service

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