Residence Inn Houston West University

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User Reviews for Residence Inn Houston West University, Houston

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Oct 19, 2009 by Lainie from Saint Martinville,LA
Overall Rating: 10

• Full kitchen is nice to have for extended stays.

“The hotel was very clean and nice. The accommodations far exceeded my expectations. Would highly recommend this hotel to others.”

Aug 31, 2009 by Dick and Mickie from Edmond,OK
Overall Rating: 10

• The woman on the desk at check-in was extremely friendly.

“Very new clean and hospitable.”

Jul 28, 2009 by Sherry from Sulphur Springs,TX
Overall Rating: 9

• The food is amazing for breakfast and the afternoon socials. WOW! What a deal!
• The sign for the hotel is extremely small and difficult to find initially without a GPS.

“Do not let the afternoon social fool you. This food is more than mere snacks, it is an entire meal. I had day surgery at a nearby hospital and was so relieved to find such a nice, hot home-made meal available for dinner. It caused me not to have to leave the hotel. I was able to get more rest and truly appreciated the amenity. The staff are super friendly and they make you feel like family. Nice clean hotel and a super choice for family or business ventures. Great choice! Thank you Priceline!”

Jun 21, 2009 by Amelia from Austin,TX
Overall Rating: 8

• The room had a full sized refrigerator, a microwave, and stove. I wasn't expecting that.
• The bed was uncomfortable and the television was in a bizarre place in relation to other furniture.

“The only thing I hated was the bed. It was a cheap uncomfortable mattress, and the sheets felt like they had a thread count of somewhere around 10. I would never pay full price for this hotel.”

Jun 10, 2009 by Eugene from Grandview,TX
Overall Rating: 8

• Good continental breakfast, friendly staff, easy access.
• Smoke smell in the room, even though it was advertised as non-smoking.

“A great hotel just outside downtown Houston, easily accessible.”

May 12, 2009 by Nancy from Austin,TX
Overall Rating: 7

• Convenient, and clean.
• Small, hard bed.

“Very good value and would be great for families on their way somewhere - but not as a vacation spot. Ugly location behind a highway, in midst of warehouses - but quiet and set back away from road. Well situated to reach Houston destinations. Kitchen well equipped.”

Apr 28, 2009 by Karen Eisa from Houston,TX
Overall Rating: 9

• Overall decor and ambiance.
• Loud
  AC in room, lousy selection of
  TV channels, lack of
  TV guide.

“Loved the decor of the hotel lobby with its fireplace and the adjoining library room where the computers were. Very welcoming and inviting and comfortable. Also, the room was very comfortable and inviting. Large dressing area with mirrored closet doors; kitchenette with ice maker and bar. Loved the decor in the room as well. A/C was way too loud. Every time it kicked on during the night it woke me up. Cleanliness excellent.”

Mar 19, 2009 by Melrose from Weatherford,TX
Overall Rating: 5

• Rooms very clean and spacey.
• Beds.

“Staff good, rooms very clean and beds terrible.”

Mar 16, 2009 by Gregg from Freeport,TX
Overall Rating: 10

• The full colmplimentary breakfast was great. The room has a full kitchen and clean.
• I wish breakfast ended an hour later.

“It was a very nice abnd comfortable stay. We had a great time. The hotel was very clean. I will go back when I go to the Reliant stadium.”

Dec 23, 2008 by Harold from Edmond,OK
Overall Rating: 10

• Very pleasant staff.
• The location was difficult to find. It is located behind the Marriot Courtyard.

“Very nice after you find it. No sign except on a fence. Arriving at night impossible to find.”

Dec 22, 2008 by Amanda from Lubbock,TX
Overall Rating: 10

• Good location, well-appointed, very clean, full kitchen.
• Hard to locate from the street due to poor signage.

“Good hotel for long-term stays with full kitchen, seating area, and closets. Very clean and nicely appointed.”

Oct 20, 2008 by Dave
Overall Rating: 9

• Clean and large comfortable rooms.
• Nothing.

“Close to Rice and medical center. Pretty new facility with clean and comfortable rooms. I would certainly stay there again.”

Jul 28, 2008 by Krecia from Nacogdoches, TX
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[7]

• Full kitchen, hotel provided good breakfast.
• Lay out of hotel was not very easy to follow.

“Very good. Perfect for our needs at this time. We needed a room close to Medical Center complex with a shuttle. Having breakfast provided before our appointment was very nice.”

Jul 23, 2008 by Tina from Waco, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Everything!
• Needs an ice machine and ice bucket.

“This was a wonderful hotel for a wonderful price! I could have lived here!”

Apr 30, 2008 by Sandra from Rpv, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• Good linens, spotless bathroom, good bed, friendly staff.
• Nothing.

“We had a comfortable suite and it was great.”

Jan 27, 2008 by Wayne from Demorest, GA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[4]

• Cleanliness of room and helpful front desk staff.
• Location is hidden, must call desk for instructions ot find hotel.

“Hotel is hard to find. You arrive at the address only to see no hotel, only a masonry and wrought iron fence some 12 -14 feet tall. So I called the front desk and told them I was at the address but where was the hotel? Front desk apologized and acknowledged that they are hard to find. They gave good directions and were very helpful, and my stay was very pleasant. Once you find the place the first time, its easy to find after.”

Dec 16, 2007 by Ervin from Ft Sill, OK
Overall Rating: 8
Cleanliness:[9] • Staff:[6] • Location:[8]

• The room arrangement was good.
• The night clerk when I checked did not know all of his procedures.

“Overall good hotel and I will stay again when in the Houston area. The nightly snack events are a bonus to this hotel.”

Nov 22, 2007 by Eric from San Antoino, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Easy on and easy off for the freeway.
• Had to walk 3/4 of a mile for the bus stop.

“This hotel was a great hotel to stay at. The staffs were very friendly, the whole place was very clean, and it was easy to get to eating establishments. The map provided by the front desk was very helpful in finding places, too. I had a great experience at this hotel and would go back again.”

Nov 12, 2007 by Ziba from Austin, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• I loved the staff. Very friendly, accommodating and sweet. Very clean, and very homely! Absolutely loved it.
• Nothing. Had a great experience.

“Wonderful staff, hotel, and environment. Absolutely loved it.”

Aug 29, 2007 by Beverly from Dallas, TX
Overall Rating: 1
Cleanliness:[4] • Staff:[1] • Location:[6]

• Nothing.
• Handled billing poorly issue still not resolved.

“It is unfortunate that the only memory of a pre planned relaxing weekend was reduced to frustration over poor service.”

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Amenities at Residence Inn Houston West University, Houston

AM/FM Alarm Clock Air Conditioned Barber Shop Barber/Beauty Shop Bath Tub Business Center Car Rental Desk City Center Coffee Maker in Room Cribs Available Currency Exchange Drugstore Elevators Exercise Gym Express Checkout Fire Place Florist Free Newspaper Free Parking Golf Guest Laundromat Hairdryers Available Handicapped Rooms/Facilities High Speed Internet Access Ice Machine Iron

Kitchenette Lounge Maid Service Meeting/Banquet Facilities Microwave News Stand Outdoor Parking Outdoor Pool Parking Phone with data port Picnic Area/Tables Pool Radio Refrigerator Rollaway Beds Safe Deposit Box Shower Sofa Bed TV TV Remote Control Telephone Television with Cable Temperature Control Vending Machines Wake-up Service

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