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Marriott Houston West Loop by Galleria
1750 West Loop South,
Houston, TX
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Average User Rating: 8.5 Cleanliness:[9.0] • Staff:[8.5] • Location:[8.5] Based on 792 user ratings |
Jan 3, 2010 by
Marco from Nogales,AZ
Overall Rating: 9
“Good experience, but willing to try something else in the area. Thanks!”
Dec 27, 2009 by
Raquel from Modesto,CA
Overall Rating: 7
“Great staff, good for short business stays though be prepared for worn decor and guessing if items are dirty or just very old. There is construction going on, so it is better to take next exit up and u-turn under freeway to access entrance rather than follow direction/address listed or else you will need to drive around block. Also, be aware hotel shares parking with office building that is connected to hotel, so keep to left when coming in to access hotel.”
Dec 8, 2009 by
Juan from Dallas,TX
Overall Rating: 8
“Good for travel on business. Ample bed space.”
Oct 22, 2009 by
Teri from Greenwood,IN
Overall Rating: 9
“We enjoyed the hotel and the area, and the staff were most helpful.”
Oct 17, 2009 by
Dori from Plano,TX
Overall Rating: 10
“Great hotel for business travel comfortable rooms. Friendly and helpful staff. Would stay here again.”
Oct 10, 2009 by
Randi from Madison,WY
Overall Rating: 8
“All front desk staff were great, and the public area was clean and beautiful. The room was large and clean; the mattress was wonderful. The bathroom was clean, but water temperature fluctuated so much while showering that it was uncomfortable. The bathroom also lacks a ceiling fan. Self-parking reasonably priced, but a little inconvenient.”
Oct 9, 2009 by
KS from Oakville,Canada
Overall Rating: 8
“Super friendly staff and
easy to get to and find.”
Jun 27, 2009 by
Cheryl from Nederland,TX
Overall Rating: 8
“Hotel was nice. If the room didn't smell like smoke the stay would have been great for the price.”
Apr 12, 2009 by
Bob from Des Plaines,IL
Overall Rating: 8
“While the hotel does have a good share of amenities, it was not obvious what they offered. There was nothing in the room - other than a room service menu - to describe amenities and there seemed to be a lack of signage in the lobby/elevator areas; I did not see any signs in the lobby indicating where the pool was located, etc. The rooms were very comfortable and valet parking is the way to go since the self-park was a bit hidden and seemed to be shared by other buildings in the area.”
Jan 26, 2009 by
me from houston
Overall Rating: 1
Cleanliness:[9] •
Staff:[1] •
Location:[10]
“I work in the building attached so I share the garage with the guests. Serious car break-ins, in the garage with no other option to park. It occurred before and after X-mas. We too are left hanging by the hotel with no active security!”
Nov 19, 2008 by
Karen from San Antonio,TX
Overall Rating: 9
“This is a really nice hotel. Staff was very friendly, check in smoothly quickly in mere minutes. Only draw back, is bathrooms are very tiny, barely can close the door without being up against vanity!”
Nov 15, 2008 by
Laura from Rockville,MD
Overall Rating: 8
“All in all, this hotel was a good one.
Some things were great, robe in closet, free tea and juice in lobby, good service, valet service for single female guests. Some things were not so good. Confusing breakfast order form that no one I asked knew enough about to explain it to me, not offering to quiet down the room next to mine.”
Nov 6, 2008 by
Overall Rating: 4
“The rooms were tiny, the parking was way too far away, the decor was conflicting and dated, and the beds are very uncomfortable! Overall I was really disappointed.”
Oct 28, 2008 by
JD
Overall Rating: 9
“The hotel is definitely more suited for business travelers, but was perfect for our visit to Houston. The staff was extremely nice and there were cookies and juice in the lobby at time of arrival. Free self parking. The breakfast buffet was excellent with a tremendous and extensive menu and included cooked to order omelets. Also, the thermostat in our room was not working one night. We were allowed to sleep in the room next door for the evening and the next day it was resolved. We were also given complimentary coupons to enjoy the breakfast buffet for the inconvenience.
”
Sep 13, 2008 by
Stephanie from Export, PA
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[9]
“I already replied to the Marriott survey and said that I was very pleased with my stay, and it was excellent quality. The best part was the staff, they were probably one of the best I've ever been serviced by. I suggested providing free high speed internet and better entrance from route 610 S.”
Sep 13, 2008 by
Richard from Oakville, ON CA
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[9]
“The hotel is easy to drive to and the staff is friendly and helpful. I would stay there again.”
Sep 10, 2008 by
Trish from Belton, MO
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“The hotel was in an upscale and safe location. Even though right next to the highway, I could not hear it. I would definitely stay at this hotel again. Staff made me feel welcome and secure.”
Sep 10, 2008 by
Janet from Canton, TX
Overall Rating: 8
Cleanliness:[8] •
Staff:[9] •
Location:[5]
“The hotel was awesome and the staff was very friendly.”
Sep 6, 2008 by
Jasmine from Beaumont, TX
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“The staff was very friendly and helpful. Room service was great, and the food was even better. I would stay there any other time that I went to Houston. It has everything that you need right there at the hotel. The best part is that the staff treat you as if you were family and like they've known you for a lifetime.”
Sep 5, 2008 by
John from Cat Spring, TX
Overall Rating: 7
Cleanliness:[9] •
Staff:[7] •
Location:[8]
“Internet access $11, nice lobby, pool, okay gym. Lots of pillows and comfortable beds.”
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