Marriott Houston West Loop by Galleria

Photos of Marriott Houston West Loop by Galleria, Houston

• Add your own photo of Marriott Houston West Loop by Galleria

User Reviews for Marriott Houston West Loop by Galleria, Houston

• Add Your Own Review »

Apr 24, 2008 by Connie from Laclede, ID
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[8]

• The beds were great!
• No housekeeping service until the night before I left.

“The room was clean and very comfortable. The staff was friendly and mostly helpful.”

Apr 24, 2008 by Chris from San Antonio, TX
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[8]

• Great spot & nice room.
• The walk from parking garage to hotel lobby.

“The hotel was very nice. It's a little hard to find first because its off the feeder, but once u get there it easy to get in & out without traffic! I was a little upset that they didnt get my room cleaned but when I complained they gave me breakfast for free ($20 value). I would definitely stay in this hotel again!”

Apr 24, 2008 by Monica from Corpus Christi, TX
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[10]

• Loved the bed and room size.
• Parking arrangements were horrible and no back entrance from the garage.

“Overall a good hotel. We loved the bed and the nice size of the room. Perfect location, in the middle of all our destinations. A couple of downsides, one the parking was horrible because of no back access to garage, have to go completely around with luggage and the second they are in the middle of some renovations mainly in the lobby area.”

Apr 11, 2008 by Olga from Dallas, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Overall friendliness of the entire staff. Made me and my 9 year old daughter special.
• Can't think of anything at the moment.

“I enjoy staying at Marriott hotels. I've always had a great stay during my business trips. I would visit this hotel again.”

Apr 10, 2008 by Mark from Ft. Worth, TX
Overall Rating: 10
Cleanliness:[10] • Location:[10]

• Great location and first class hotel.
• The room was a little small.

“Great Marriott in the best location in Houston. You could hear some freeway traffic, but hey, it is Houston.”

Apr 10, 2008 by Long from Austin, TX
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• It cost too much for parking garage.

“The parking cost too much and the room o.k. to me.”

Apr 9, 2008 by Kim from Warner Robins, GA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[6]

• Long walking distant to lobby!
• Parking garage & lobby are not convenient!

“This hotel is definitely a good hotel. The room is very clean, staffs are friendly, and hotel is well organized. I don't like that parking garage to the lobby are not convenient. It is quite a walking didn't!”

Mar 29, 2008 by James from N. Richland Hills, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Location-cleanliness-staff-.
• Having to pay for parking and amount.

“Should have been told up front that only parking available would be $13.00 a night with the $15.00 in taxes. I have stayed at hotels this nice and better for less. Also need to have staff in restaurant that speak and understand English. Had to leave restaurant to go to outside restaurant because of communication or should I say lack of.”

Mar 27, 2008 by Michele from Belle Chasse, LA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• The hotel is in a great location. The staff was helpful, and the room was clean and quiet.
• I did not like having to pay $13 a day for parking.

“The hotel staff was very efficient and helpful. I received the type of room I requested in the location that I requested. Everything in my room was in good condition and in working order. The bed linens were attractive. The room was quiet at night, despite the fact that we were directly over the indoor swimming pool.”

Mar 23, 2008 by Kenny from Moses Lake, WA
Overall Rating: 3
Cleanliness:[7] • Staff:[3] • Location:[5]

• On site bar with food.
• Tried to charge me for parking.

“The hotel was OK; it was a bit over the top as far as a business traveler in concerned. I'm just not into bellhops and Valet parking. I am especially not into being hit up with extra charges when I check in. They wanted me to pay extra for parking my rental car in their garage.”

Mar 13, 2008 by Vu N. from Murphy, TX
Overall Rating: 2
Cleanliness:[1] • Staff:[2] • Location:[2]

• Good location, thats about all.
• Dirty, noisy, cheap, old, not worth it.

“Pros: cheap, good location. Cons: old, dirty, small, bad parking, cheap, slow internet.”

Mar 13, 2008 by Chris from Houston, TX
Overall Rating: 6
Cleanliness:[8] • Staff:[7] • Location:[8]

• Entire facility was very clean.
• Very thin walls.

“The aesthetics of the hotel was very pleasing. The indoor pool area had a nice atmosphere but the hot tub was under construction and the heated pool was unbearably cold. All associates were pleasant and courteous. The food in the restaurant was good but they did over charge our ticket by six dollars. Rooms were comfortable and relaxing but you could hear whole conversations from the next room at 4:00 a.m. as well as the front door slamming all throughout the night. There was also a large volume of noise being generated from the freeway that could be heard throughout the night.”

Mar 13, 2008 by Ap from Mirando, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The service, beds, and atmosphere.
• Would like to have stayed longer.

“Very friendly staff makes you feel welcomed staff goes far and beyond.”

Mar 12, 2008 by Kokhoong C. from Austin, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[9] •

• Good nice clean hotel w/ good service and central location.

“Good nice clean hotel w/ good service and central location.”

Mar 11, 2008 by Brian from Port Neches, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• The price.
• Parking Garage.

“Overall experience good, staff very friendly.”

Mar 7, 2008 by Merly from San Antonio, TX
Overall Rating: 2
Cleanliness:[1] • Staff:[8] • Location:[8]

• The employees were friendly.
• The hotel was dirty and parking was $15/night.

“We were excited about staying at a Marriott hotel, but ended up very disappointed. The room was dirty the carpet had spots on it and the bathroom floors were sticky. Seems to us like it's time for a remodel. We were very disappointed.”

Mar 7, 2008 by Wegin from Katy, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• The location, comfort, and very affordable.
• Can't really think of a thing.

“I really did like it for reason that we stayed there for, business, and a little leisure time with wife.”

Mar 7, 2008 by Ana from Fort Worth, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[7]

• Efficient staff and located next to a mall.
• The method of declining the complimentary newspaper is not obvious.

“Overall very satisfactory.”

Mar 5, 2008 by Kwc from Tulsa, OK

Cleanliness:[9] • Staff:[10] • Location:[8]

• Convenient to Galleria.
• They didn't give us a morning paper, but all the neighboring rooms got one.

“Very helpful front desk staff. Rooms were clean and comfortable. Parking garage is kind of a hassle, but worth it for the location. Lots of shopping and dining nearby. Would stay here again.”

Mar 5, 2008 by Roslyn from Beaumont, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[6]

• Cleanliness, close to shopping, upscale.
• Difficult to get to, parking.

“Very upscale hotel, clean, with a very friendly and professional staff. I did have some problems getting to the location and some problems with the parking and lights being out in the parking garage elevator (it was very dark). Overall, it was a nice stay.”

• View All User Reviews

Amenities at Marriott Houston West Loop by Galleria, Houston

AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Barber Shop Barber/Beauty Shop Business Center Car Rental Desk Coffee Maker in Room Concierge Desk Connecting Rooms Cordless Phone Cribs Available Currency Exchange Drugstore Elevators Exercise Gym Express Check In Express Checkout Florist Free Newspaper Golf Guest Laundromat Hairdryers Available Handicapped Rooms/Facilities Horseback Riding Ice Machine In Room Movies Indoor Pool

Iron Lounge Maid Service Meeting/Banquet Facilities News Stand Outdoor Parking Parking Phone with data port Pool Radio Restaurant Rollaway Beds Room Service Safe Deposit Box Sauna Sofa Bed TV TV Remote Control Telephone Television with Cable Temperature Control Tennis Turndown Service Valet Parking Vending Machines Video Checkout Wake-up Service