InterContinental Houston

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User Reviews for InterContinental Houston, Houston

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Jan 30, 2010 by Jeff from Woodville,TX
Overall Rating: 6

• Plush accomodations, comfortable beds.
• Bathtub wouldn't drain.

“Glad I got a priceline discount. By the time I added parking fees, I could have stayed at a hotel with working plumbing.”

Jan 19, 2010 by Calvin from Memphis,TN
Overall Rating: 8

• Not enough towels, soap.

“A
little worn, good location.”

Jan 14, 2010 by Juan from Lufkin,TX
Overall Rating: 10

• Staff gave kids cookies.

“We took my daughter for her birthday, and the staff left cookies for her. Very nice location.”

Jan 13, 2010 by Courtney from Katy,TX
Overall Rating: 9

• It is very comfortable, clean, and extremely nice!
• The staff is rather snooty. You can have a four star hotel without being snooty. Not very accommodating. Internet access too expensive.

“We have stayed at this hotel a couple of times. For our purposes it is perfect. The staff could be much more accommodating. I called room service and wanted to order soup and a dinner salad, but because a dinner salad wasn't on the menu, they wouldn't even consider accommodating my request. In order to get a salad I had to spend $13! Internet was way too expensive! At Motel 6 it's free!”

Jan 5, 2010 by Gregg from Spring,TX
Overall Rating: 10

• Everything!

“I'd recommend this place in a heartbeat.”

Dec 30, 2009 by Cory from Taylor,TX
Overall Rating: 8

• Staff was great!
• No pets - no where to take the dog on Christmas day.

“Super staff, need a little more time with map quest and Google, but stayed on the phone for 20 min to help us find the ballet.”

Dec 28, 2009 by Michael from Cumming,GA
Overall Rating: 7

• Lobby area was very nice.
• The hotel room.

“The hotel rooms in this hotel are in need of a face lift. Nothing about the rooms that is four star.”

Dec 17, 2009 by Robert from Lamesa,TX
Overall Rating: 8

• Location,staff.
• Parking fee and small rooms.

“Nice, location was close to galleria, rooms were small, parking fee don't know tell you get there.”

Dec 12, 2009 by Larry from Jones,OK
Overall Rating: 10

• Clean, good lighting, good electrical outlets and quantity.
• Nothing.

“A standard in the galleria area. Great value.”

Dec 10, 2009 by Marlo from Westlake,LA

• Beautiful, comfortable, and cozy.
• I liked everything.

“This was an extremely nice hotel. Loved everything about it.”

Dec 8, 2009 by Gary from Gaithersburg,MD
Overall Rating: 4

• View of Downtown Houston was nice.
• TV had no sound, remodeling on the next floor up awoke us at 7am.

“Our room was nice, but there was an incredible amount of noise at 7am until we left. Clearly they were remodeling the floor above us. It was a weekend getaway with my wife and we'd hoped to sleep in.
We ordered a pay-per-view movie - but there was no sound. The hotel was courteous to refund the charge, but was unable to resolve the problem.”

Nov 25, 2009 by Krystal from Lake Charles,LA
Overall Rating: 7

• The location was great! So convenient for shopping.
• The
  TV was horrible, the food was not good and the
  AC did not function properly.

“The location of the hotel was great, that would almost make me want to stay there again. The hotel was probably a 4 star hotel in the '80s but no any longer. We parked in the parking garage and it would take forever for the elevator to get to us because only one was working at the time. When you stay at an upscale place you expect a flat panel TV or at least one that worked correctly. We had to call the concierge multiple times because the remote would not work and the screen was horrible, we purchased a $10.75 movie in the room and had to watch it with everything on the screen being just different shades of green and could not get to the menu to change it. There is a thermostat in the room, but it did not function properly and we also called the concierge multiple times about that. No one ever came to fix it and my husband and I had to sleep uncomfortably hot both nights, and this is supposed to be a 4 star hotel, the Holiday Inn would have been much better.”

Nov 17, 2009 by Kris from Webster,TX
Overall Rating: 7

• Location - 10 minutes from conference.
• Mattress, backache. After two nights I was desperate for some sleep!

“The location is superb with LOTS of restaurants and shopping within walking distance. The hotel is clean, personnel are courteous, and amenities are upscale. I personally found the mattress to be so uncomfortable that I could not sleep through the night and awoke several times with a backache. My daughter, however, did not have a problem sleeping.”

Oct 28, 2009 by Gene from Indianapolis,IN
Overall Rating: 10

• Comfortable, clean, and nice fitness center.

“Older hotel, very well maintained. Very courteous and helpful staff. Had a great weekend.”

Oct 27, 2009 by Kevin from Garland,TX
Overall Rating: 8

• The service by the employees were friendly and helpful.
• Parking is an extra $16 and the internet usage is an extra $12.

“The hotel is clean and well-decorated. The employees are friendly and helpful. However, parking is too steep at $16 for an overnight spot. In addition, I feel like the hotel is nickel and diming the guests by charging for internet usage.”

Oct 15, 2009 by Salo from Mexico,NM
Overall Rating: 9

• Service by the fabulous concierge staff.
• Parking is very expensive.

“Great hotel and location, with the concierge going out of his way to help.”

Oct 14, 2009 by Linda Brewster from Houstn,TX
Overall Rating: 6

• The rooms were nice.
• Parking was $16 for visitors, 20 for over night. Had to pay mini $8.00 to park just for breakfast.

“Hotel rooms were good, but parking was not great when family is visiting and you are dropping off and picking up daily. Too expensive.”

Oct 5, 2009 by Melissa from Rockwall,TX
Overall Rating: 9

• Good location, easy access, clean, and welcoming.
• Poor parking - valet seemed to be the only option.

“Lovely hotel, pleasant staff, well decorated and very comfortable beds.”

Oct 3, 2009 by Van from Orange,TX
Overall Rating: 8

• Comfortable room, clean room.
• Lobby bar is soooo small, TV's are sooo small.

“Nice, clean room, nice staff, good rate with priceline, lobby bar is so small, holds about 12 people, TV's in bar are so small you can barely see them.”

Oct 1, 2009 by Juan from El Paso,TX
Overall Rating: 10

• Room comforts.
• Had to pay for parking.

“Excellent and would recommend to friends.”

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Amenities at InterContinental Houston, Houston

24 Hour Front Desk 24 Hour Room Service AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Americans with Disabilities ACT ADA Compliant Babysitting/Child Services Bar/Lounge Bath Tub Bathroom Telephone Breakfast Buffet Business Center CD Player Coffee Maker in Room Concierge Desk Connecting Rooms Copy Service Cribs Available Currency Exchange DVD Player Desk with lamp Email Service Executive Level Exercise Gym FAX Fire Alarm with Light Free Newspaper Gift Shop Golf Hairdryers Available High Speed Internet Access Ice Machine In Room Movies

Internet Access Iron Jacuzzi Laundry/Valet Services Lounge Mini Bar Modem Lines in Room Multilingual News Stand Outdoor Pool Parking Pets Allowed Pool Porters Public Address System Radio Refrigerator Restaurant Rollaway Beds Room Service Safe Safe Deposit Box Satellite TV Secretarial Service Security Sprinklers In Rooms TV Remote Control Television with Cable Turndown Service Valet Parking Vending Machines Video Checkout Wake-up Service

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