Sheraton Suites Houston Galleria

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User Reviews for Sheraton Suites Houston Galleria, Houston

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Oct 6, 2009 by Najwa from Boerne,TX
Overall Rating: 9

• Spacious rooms, 2 big flat screen TVs, and over size bathroom. Great stay.
• The mattress and the pillows are poor quality.

“For the price and the location I rate this hotel as excellent.”

Sep 29, 2009 by Wanda from Bryan,TX
Overall Rating: 8

• Size of the room.
• Air Conditioning wasn't working properly.

“I loved this hotel. I have stayed there many times and will continue to stay there when I visit Houston. The room was uncomfortable because the air conditioner wasn't working properly.”

Sep 17, 2009 by Liz from Houston,TX
Overall Rating: 10

• The suite layout was excellent with the sliding doors.

“This was a great value and the room was perfect for an extended stay. Thanks to Priceline.”

Aug 12, 2009 by Adam from Portland,TX
Overall Rating: 5

• We could walk to the Galleria.
• Thick plastic over the windows. Could not see out.

“Would have been great but they were doing constuction. We were told before checking in that no body would be in the rooms that were under construction. This was not true. We could not see out the windows and there were no robes in the room like promised. We also had to pay $12.00 per night for parking.”

May 20, 2009 by Angel from San Juan,PR
Overall Rating: 10

• Large and comfortable beds, small living room for meetings and location was very central.
• No free cofee at the lobby and no room service.

“Best for business meetings. Meeting space inside the room and a business level restaurant at the lobby. Personnel was very friendly and willing to help at anytime. Small pool can be used by those who are accompanying a business person.”

May 6, 2009 by Tory from Dallas,TX
Overall Rating: 10

• Fantastic staff.
• Valet took a long time to return with our car on Monday morning.

“Great hotel in a great location. Very friendly staff and beautiful accommodations. Very lively bar.”

Apr 1, 2009 by Matthew from Kingston,OK
Overall Rating: 8

• The staff was quite helpful.

“Nice hotel, very clean and attractive. Found cockroach in our room, hotel staff immediately came up helped us pack our things and upgraded us to a premier suite, and comped back everything we had spent on dinner & drinks up to that point.”

Mar 18, 2009 by Gilbert from Houston,TX
Overall Rating: 9

• Location, rooms were spacious.
• Have to pay for parking, breakfast buffet did not have a lot of items.

“Great stay! I would stay again.”

Oct 15, 2008 by Bertha
Overall Rating: 10

• Location, cost, comfort.
• Paid parking.

“Very good place to stay.”

Oct 7, 2008 by diane
Overall Rating: 8

• There were plumbing problems.

“Good location, not much food choice.”

Sep 5, 2008 by Rahim from Irving, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Excellent location, spacious rooms, clean facility.
• No microwave in the room.

“Excellent overall.”

Aug 8, 2008 by Mary from Youngsville, LA
Overall Rating: 5
Cleanliness:[7] • Staff:[6] • Location:[7]

• The decor was nice.
• Too expensive for just being an ordinary hotel.

“The hotel is very convenient to shopping and dining, but it lacked any character or real feeling of luxury.”

Jul 26, 2008 by Bessie from Austin, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The service.
• It was necessary to extend my stay and it took extra time to get that set up.

“It was all a learning experience. The Sheraton Suites was wonderful and very courteous staff.”

Jul 23, 2008 by Keith from Iowa, LA
Overall Rating: 8
Cleanliness:[9] • Staff:[5] • Location:[9]

• Location.
• One of the front desk people was not the friendliest when I requested adjoining rooms.

“Rooms are very spacious, beds are comfortable, location is great with the galleria being 1-2 blocks away, close to the interstate but very little or no noise in the rooms. The pool area is by far the weakest link.”

Jul 2, 2008 by Jim from Beaumont, TX
Overall Rating: 8
Cleanliness:[9] • Staff:[5] • Location:[7]

• Rooms were very well furnished with incredible beds. Very nice.
• Front desk staff was less than accommodating. Hotel shuttle driver refused to take us more than three miles, even though destination was 3.5 miles.

“Room are very well furnished. Marble counter tops and very comfortable beds. Public spaces are not well designed. In order to reach the pool area, you have to walk past the entrance to the restaurant. Front desk staff needs a lesson in manners. Hotel shuttle refused to take us more than 3 miles, even though our destination was only 3.5 miles. This is not a hotel where you can expect the staff to go the extra mile for you.”

Jul 2, 2008 by Rebecca from Lake Charles, LA
Overall Rating: 7
Cleanliness:[9] • Staff:[5] • Location:[10]

• The location was very convenient.
• Having to pay for parking and not knowing that in advance, no free breakfast or newspaper.

“The hotel was generally nice, the pool was very small. I thought the location was great for the things that I needed to do. I honestly expected much more for the upscale rating, I hoped for much more. I had bragged about how Fancy the hotel was to my 12 yr old daughter, and sadly it was a disappointment.”

Jun 16, 2008 by Nancy from Dallas, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• This hotel was clean, comfortable and had a very friendly, helpful staff.
• I wish the fitness center was inside the hotel as opposed to detached.

“This hotel was clean and the bed was extremely comfortable. It was spacious and wonderful for business. Loved the free internet service. It is in a great location with lots of shopping and dining. The staff is most helpful and very friendly. I would definitely stay here again.”

Jun 6, 2008 by Americo J. from Laredo, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Everything! Room was comfortable, clean, and well kept.
• Paying for parking.

“Hotel was great. The staff was extremely friendly and helpful. My room was great! This is an exceptional hotel. I was very impressed with the overall experience. Great place!”

Jun 4, 2008 by Scott from Houston, TX
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Large rooms (suits).
• Parking was about $15 for self parking.

“Nice place could be good for weekends but most likely better for business, but not many real upscale places in Houston so this is not bad.”

Jun 4, 2008 by Kim from Spring, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Once we arrived there was no reason to leave, everything was right there in the hotel.
• I didn't like having to pay for parking. I think parking for hotel guests should be provided.

“This is a great place to stay - the room was wonderful, the service was excellent and the food was great. The only thing that we didn't like was having to pay for parking. We enjoyed our stay and would definitely stay there again.”

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Amenities at Sheraton Suites Houston Galleria, Houston

24 Hour Front Desk Bar/Lounge Business Center Coffee Maker in Room Concierge Express Checkout Fitness Center or Spa Free Newspaper Hairdryers Available Handicapped Rooms/Facilities Laundry/Valet Services

Meeting/Banquet Facilities Modem Lines in Room No Smoking Rooms/Facilities Parking Pets Allowed Pool Restaurant Room Service Safe Deposit Box Shops/Commercial Services Television with Cable

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