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Marriott Woodlands Waterway 3-star

1601 Lake Robbins Drive, The Woodlands, TX

A meandering river within a wooded retreat and at the center of it all lies The Woodlands Waterway Marriott Hotel and Convention Center, a unique state of the art facility offering a distinct setting for your next visit or meeting.[more]

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User Reviews for Marriott Woodlands Waterway, The Woodlands

Average User Rating: 9.5
Overall user rating
Cleanliness:[9.5] • Staff:[9.0] • Location:[9.5]
Based on 233 user ratings

Jul 14, 2008 by Mark from Bandera, TX
Overall Rating: 7 Overall user rating
Cleanliness:[10] • Staff:[5] • Location:[10]

  • Most of the staff is very professional.
  • Check in.

“They did not offer anything for my inconvenience. Not exactly what you expect for the price. Most of the staff is very professional and well trained.”

Feb 27, 2008 by Kathy from Pasadena, TX
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Beautiful hotel in a peaceful area, yet close to everything.
  • There is paid parking now. It used to be free.

“This is a 3-star hotel that is by far a 4-star or better. GREAT hotel and rooms. Beds are comfortable. LOVE this hotel.”

Feb 21, 2008 by Shaun from Houston, TX
Overall Rating: 4 Overall user rating
Cleanliness:[7] • Staff:[3] • Location:[7]

  • I guess the food.
  • The people working there.

“Not very pleased with our stay. This is not a 4 star hotel. We got a room with 2 beds and we had requested one. Not happy!”

Jan 28, 2008 by Becky from Beaumont, TX
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Never got in the car for two days. Boat or trolley took us where we needed to go.
  • Just paid more than I wanted to, but was worth it.

“Hotel is easy to get to and fun to stay at. A boat ride (for a small fee) takes you to the mall or the restaurants as does a free trolley ride.”

Jan 22, 2008 by James from Lake Forest, CA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • The setting.
  • The hotel should have been put on 400 acres and made a resort.

“Its great and different.”

Jan 4, 2008 by Sonya from Tulsa, OK
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Great location and atmosphere.
  • NA.

“The hotel was very nice, very accommodating. Excellent staff and facilities. The restaurant had a very nice, but pricy buffet breakfast but worth it. Ordering off the menu during buffet is not recommended-salad not very good. But, atmosphere was perfect. My grandmother and I thoroughly enjoyed a nice brunch outside with excellent service.”

Aug 18, 2007 by Kenny from Mandeville, LA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Clean, great air conditioning and fresh air (Balcony).
  • Horrible shower head.

“The best thing is that the room I was assigned had fresh available - balcony access or windows that open is always important!”

Jul 30, 2007 by Rick from Albuquerque, NM
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[10]

  • Clean and inviting. Comfortable room and bed.
  • Could use a nicer lounge and dining facility.

“Best spot in the Woodlands area.”

Jul 3, 2007 by Franklin from Cleveland, TX
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[9]

  • Excellent. Food was awesome. Staff was great and very helpful.
  • I found nothing!

“I would stay here again. Thanks for making it possible and much more economical.”

Jul 2, 2007 by Ron from Yuma, AZ
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • Great service.
  • 20 minutes from airport.

“4 star hotel and service. Great convention setup as well.”

Jun 17, 2007 by Rebecca from El Campo, TX
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • The staff is amazing and genuinely nice!
  • The room is excellent. I particularly slept well, as the bed is so comfortable!

“I would stay there again, definitely. I would say that this hotel is very close. The parking is convenient if prefer not to valet.”

Jun 12, 2007 by Robin from Irving, TX
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Nice atmosphere and comfy.
  • View out of window was construction.

“Very nice place to stay, extremely comfortable beds. All together excellent place to stay.”

Jun 5, 2007 by Jose M. from Mexico City MX
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[10] • Location:[9]

  • I liked your kindness and promptness in all respects.
  • Your Tuscany restaurant. Too cold.

“I have stayed twice in your hotel in the last month. I am a traveler around all the world and I believe your hotel is ok overall, however recommend you to fasten the reception and more kind services in the pool, drinks, etc.”

May 9, 2007 by Edgar from Humble, TX
Overall Rating: 8 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • Great location. Tons of stuff to do.

“It was every bit as nice, in fact nicer. ”

May 5, 2007 by Richard from New Boston, MI
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • The room and view were outstanding.
  • Nothing.

“This is one of the best hotels I have ever stayed in and I have traveled all over the world. The room was extraordinarily clean with crisp bed linens. The view of the waterway was great, especially at night and the staff was outstanding. It was worth the money spent.”

Apr 27, 2007 by Shannon from Montgomery, TX
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[9]

  • They ought to provide free internet access in guest rooms.
  • There was a fee attached to internet access in the rooms.

“Neat location along the waterway. Good shopping, dining, and entertainment within walking distance. The hotel's gym and pool are nice. Hotel staff was great.”

Apr 9, 2007 by Keith from Fort Worth, TX
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[8] • Location:[10]

  • It is close to family.
  • The hotel charges for parking now.

“Great location; rooms are slightly smallish but well-appointed.”

Feb 27, 2007 by D from Baton Rouge, LA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Very nicely decorated from the lobby to the room. Well done!
  • The business center is not set up very well for muleteers or for laptop printing u.

“This Marriott is nice! Very nicely decorated from the lobby to the room. Well done! Room service offered a good selection and arrived promptly. However, the business center is not set up very well for multiple users or for laptop printing.”

Jan 14, 2007 by S from Austin, TX
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[10]

  • Clean and new assortment of pillows and fresh comforter on the bed were especially appreciated.
  • The hot tub did not seem inviting. Blower smells from the kitchen to pool/hot tub area.

“Designed for conventions but, fresh and attractive for the pleasure traveler. With a mall and tinsel town theater within walking distance, it is conducive to relaxation.”

Sep 11, 2006 by Shelly from Houston, TX
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Beautiful room and connected via sky bridge to the concert pavilion.
  • Our room had double beds, a king was not available.

“We stayed here for a romantic weekend getaway. This is a beautiful hotel and is convenient to The Woodlands concert pavilion, Market Street, shopping and restaurants. The beds were extremely comfortable. We will definitely stay here again.”

Amenities at Marriott Woodlands Waterway, The Woodlands

  • AM/FM Alarm Clock
  • ATM/Cash Machine
  • Air Conditioned
  • Barber Shop
  • Barber/Beauty Shop
  • Bath Tub
  • Business Center
  • Coffee Maker in Room
  • Concierge Desk
  • Connecting Rooms
  • Cribs Available
  • Drugstore
  • Elevators
  • Exercise Gym
  • Express Check In
  • Express Checkout
  • Florist
  • Free Newspaper
  • Golf
  • Guest Laundromat
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • Horseback Riding
  • Ice Machine
  • In Room Movies
  • Iron
  • Lounge
  • Maid Service
  • Meeting/Banquet Facilities
  • News Stand
  • Outdoor Pool
  • Parking
  • Phone with data port
  • Phone with speaker
  • Pool
  • Radio
  • Refrigerator
  • Restaurant
  • Rollaway Beds
  • Room Service
  • Safe Deposit Box
  • Shower
  • TV
  • TV Remote Control
  • Telephone
  • Television with Cable
  • Temperature Control
  • Tennis
  • Turndown Service
  • Valet Parking
  • Vending Machines
  • Video Checkout
  • Wake-up Service
  • Water Skiing
Hotel Representatives:

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