Omni Houston

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User Reviews for Omni Houston, Houston

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Oct 19, 2009 by James from Dallas,TX
Overall Rating: 9

• It was updated.
• I did not like that they had me in a smoking room.

“Nice facility. They were not able to accommodate my request to place me in a non-smoking room.”

Oct 18, 2009 by Vicki from Santee,CA
Overall Rating: 10

• Beautiful and classy hotel.

“Wow! What a great deal for such a nice place.”

Aug 31, 2009 by Steve M from Irving,TX
Overall Rating: 8

• no accolades
• no complaints

“Older hotel, and a prospective guest should ask for a remodeled room.”

Aug 16, 2009 by Robert from Port Lavaca,TX
Overall Rating: 9

• The complimentary parking.
• Bar was under construction.

“Nice hotel, I
would stay there again.”

Aug 15, 2009 by Denise from Hewitt,TX
Overall Rating: 10

• Excellent staff! Valet, front desk & room service.
• Valet parking for $24/night.

“Fantastic hotel! Luxurious bathrooms and huge sleeping rooms. Staff is the best I've ever seen. Perfect location and an ambiance of relaxation.”

Jul 14, 2009 by Donald from Roswell,NM
Overall Rating: 5

• Very clean and good beds.
• No stores in area, free parking to far, I prefer a coffee pot!

“The food in the hotel was way over priced, if you don't have an expense acct.”

Jul 13, 2009 by Debbie from Lufkin,TX
Overall Rating: 10

• The friendliness and availability of the staff – unmatched.
• There is nothing that I did not like.

“You are met at the door and taken care of until they close your car door when you leave. I've never been treated so well. It was clean, beautiful and overall excellent facility. After a full day of meetings, I immediately felt calmer when I walked through the door. At night, when I sank down in that incredible bed, all stress of the day was gone. I can't wait to go back!”

Jul 2, 2009 by Alejandro from Guadalajara,NM
Overall Rating: 9

• Location and infrastructure.
• Free parking area is far from the hotel.

“The staff was very friendly, the room was very clean, the room service for food was with quality. I recommend this hotel.”

Jul 2, 2009 by Jeff from Wheaton,IL
Overall Rating: 1

• Nothing.
• They moved us to a hotel far away without any compensation.

“Dirty and small rooms with awful customer service.”

Jun 15, 2009 by Jean from Knoxville,TN
Overall Rating: 8

• Friendliness of staff and beautiful pool area.
• Person who loaded our bags as we left was not respectful of us or our things.

“Excellent for
the experience.”

Apr 26, 2009 by Jacqueline from Frisco,TX
Overall Rating: 7

• Shower was older and had dirty grout.

“Overall, the hotel was nice parking is under construction so that was a little difficult.”

Apr 13, 2009 by Rex from Lubbock,TX
Overall Rating: 9

• Room is very comfortable. Staff are friendly.

“Hotel is very clean and comfortable. The ground are very nice. The room was quite and bed was very comfortable.”

Feb 23, 2009 by from Loveland,OH
Overall Rating: 8

• The in room coffee and snacks were very well done.
• The room is in serious need of remodeling.

“I felt the room was too old school. The amenities are in serious need of modernizing.”

Feb 16, 2009 by Gene from Plano,TX
Overall Rating: 9

• Lobby was very nice.
• Tough to get to.

“Very nice hotel located in the Galleria section of Houston. Met my expectations (which was a nice place to conduct business).”

Jan 25, 2009 by Evelyn from Jackson,MS
Overall Rating: 8

• The complimentary limo service offered to the guest with in a three mile radius.
• My room felt a little stuffy

“Everyone was wonderful there. My thermostat didn't work well but I should have reported that problem. I am sure that they would have fixed it for me. Overall the experience was great.”

Jan 14, 2009 by Stone from Boumont,TX
Overall Rating: 9

• Staff was
  very helpful, going the extra mile.
• Bathtub needed re-caulking: Start of mildew.

“Great hotel. Rooms getting a little tired. Household staff went the extra mile to provide great service.”

Jan 2, 2009 by Jean from Tewksbury,MA
Overall Rating: 9

• Free parking, luxury lobby, great view.
• Double beds are a terrible idea--they should have queens.

“Excellent service, lovely space, quiet at Christmas, great workout facility, free parking within walking distance, internet access -- all great. The double beds are not comfortable for two people and no kings were available. The hotel should invest in queen beds.”

Dec 8, 2008 by Rick from Austin,TX
Overall Rating: 5

• Overall, quality was disappointing.

“If overall aesthetic, including updated furnishings, cleanliness is not important to you, this is a good option for a business traveler.”

Dec 5, 2008 by Sean from Austin,TX
Overall Rating: 1

• Location.

“Parking is an extra $15 in garage across street and free parking is a quarter mile walk away. Not permitted to use a luggage cart without bellhop help (must tip). They have no vending machines so soda and snacks must be purchased in gift shop during normal business hours. The rooms are overly perfumed. There was mold on the shower ceiling. Much prefer Sheraton Suites in same area (refrigerator incl.).”

Dec 4, 2008 by Madge from Fort Worth,TX
Overall Rating: 7

• The hotel was clean.
• The decor in the rooms was classic and a little out dated. The outlets were also out dated.

“The hotel overall was nice and clean. Please be careful of the parking. There was some miscommunication regarding the parking prices. The parking lot behind the hotel is free. The parking lot in front of the hotel is never free (regardless of what the staff concierge tells you). The hotel does not go out of its way to make you comfortable. You just have to accept it for what it is, a nice, clean, and 3 1/2 to 4-star quality hotel environment. That's it. They will not go out of their way to help, assist, or make your stay in Houston more comfortable.”

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Amenities at Omni Houston, Houston

24 Hour Front Desk AM/FM Alarm Clock Babysitting/Child Services Bar/Lounge Business Center Coffee Maker in Room Concierge Express Checkout Fitness Center or Spa Free Newspaper Hairdryers Available Handicapped Rooms/Facilities Laundry/Valet Services

Meeting/Banquet Facilities Mini Bar Modem Lines in Room No Smoking Rooms/Facilities Parking Pets Allowed Pool Restaurant Room Service Safe Deposit Box Shops/Commercial Services Television with Cable Tennis

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