Marriott Jw Houston

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User Reviews for Marriott Jw Houston, Houston

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Nov 24, 2009 by Kelly from Visalia,CA
Overall Rating: 9

• The king bed room looked out over the Houston Galleria. Beds were very comfortable.
• Trying to get out of the hotel to go to Galleria.

“Slick. Best way to describe the initial experience of the hotel. Staff was very friendly and extremely accommodating. The parking staff left you alone when you first drove up, which I like.”

May 21, 2009 by from Missouri City,TX
Overall Rating: 9

• Very upscale.
  Room service was very good.

“From the door to room service, the expectation for 4 star hotel was exceeded.”

May 6, 2009 by Wayne from Tyler,TX
Overall Rating: 10

• Great Location, small rooms, smaller baths.
• Small Bathrooms.

“Great location across from Galleria Mall and good dinning options. Rooms a little small but clean and great linens. Personnel were wonderful.”

Apr 21, 2009 by Adam from Bixby,OK
Overall Rating: 10

• Great hotel and everyone was very helpful.

“Everyone from the front lobby staff to the valet treated me like royalty and were very friendly.”

Nov 3, 2008 by Katy
Overall Rating: 10

“The hotel was beautiful. My only complaint is that it did not have complimentary internet; nor was the internet service wireless. For such a modern hotel, I found that surprising and disappointing.”

Sep 1, 2008 by Albert from Arlington Heights, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great service and all staff going the extra mile.
• No turn down service.

“Great hotel with best staff in the Houston Area.”

Aug 31, 2008 by Rick from Grand Prairie, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[8]

• Outstanding fitness facility.
• Nothing.

“Outstanding room, fitness facility and concierge lounge. Very nice hotel overall.”

Aug 24, 2008 by Bob from Lake Jackson, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Quiet and peaceful surroundings with nice amenities.
• Didn't find anything that I didn't like.

“The hotel provided a nice quiet stay for my fiance and me. The hotel was classy yet not overly expensive.”

Aug 20, 2008 by Angela from Pearland, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[9]

• The bed is big and comfortable. The fitness area is nice and fully stocked and FREE.
• The bathroom doors don't make any sense. They have slats in them (no privacy) and are very loud to close.

“Love this hotel. Not my first stay. The location is great and the rooms are really top notch. There is a nice big TV with a great sitting area. We love this place and will definitely stay again.”

Aug 13, 2008 by Lee from Denver, CO
Overall Rating: 10
Cleanliness:[10] • Staff:[7] • Location:[9]

• The decor and level of class.
• Concierge not very helpful, no fridge in room.

“Great location, loved the pool area and work-out facilities were top notch.”

Aug 9, 2008 by Albert from Arlington Heights, IL
Overall Rating: 8
Cleanliness:[10] • Staff:[9] • Location:[10]

• Great Location Good staffing.
• Poor room selection.

“The Hotel is in a great location with friendly well trained staff. My room was right next to the elevator and ice machine. Sleep? Not possible.”

Aug 2, 2008 by Imelda from Los Angeless, CA
Overall Rating: 7
Cleanliness:[9] • Staff:[8] • Location:[9]

• Loved the beds, bedding and extreme comfort of beds. Rooms excellent for price I was given.
• Service was inconsistent.

“Room was fantastic for price. Extremely comfortable beds. Shuttle service was inconsistent-would shuttle us to a location 1-2 days, then refuse to shuttle to same location 1-2 other days, saying it was out of their way although less than a mile to requested destination. For my business needs the hotel was perfect. I would definitely stay there again.”

Jul 28, 2008 by Mike from Parks, LA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[9]

• Great Location.
• No Mini bar in room.

“Great Hotel with perfect location in the Galleria shopping area. Many great restaurant near by.”

Jul 28, 2008 by B from Houston, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• The location and the atmosphere of the hotel.
• Parking.

“With the room charge being costly, parking should be free or cheaper. Overall, the hotel was a nice place to stay and I would come back.”

Jul 24, 2008 by Barbara from Allen, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The bedding was luxurious and comfortable, the HDTV was a new experience for us & we now want to purchase one for our home.
• The $12.00 charge for internet service.

“I would have been happy to stay curled up in that luxurious bed with all those pillows and watch the HDTV for the whole week-end! But, we had things to do.”

Jul 17, 2008 by Joy from Beaumont, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• They went the extra mile for my daughter and I.
• There was nothing I didn't like about this hotel!

“The hotel was just lovely. When the staff found out it was my daughter's10th birthday, they sent fresh cookies & milk to the room. The room was gorgeous with a HDTV & tons of channels. The beds were very comfortable with down comforters & pillows. Breakfast was incredible, complete with Texas shaped waffles made with vanilla malt. The sincerity of the staff in making this a great stay was just very evident. It was wonderful to hear from everyone, If there's anything I can do to help you, please let me know and they meant it. The look on my daughter's face when the girl at the front desk came around and hugged her and did a birthday dance was just priceless. I'm so glad we stayed and I'm already telling everyone I know to stay at this hotel.”

Jul 2, 2008 by Gerard from Corpus Christi, TX
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[10]

• Great Location, extremely friendly staff.
• Remodeling hotel, Lobby bar was very noisy due to remodeling.

“Highly recommend this hotel to family, friends, and co-workers. Great location and friendly staff.”

Jun 4, 2008 by Ioanna from Montreal, QC CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The room was clean, modern, comfortable and luxurious.
• Bathroom was a little bland decor-wise; had to request room to be cleaned.

“This hotel exceeded my expectations. It was modern, clean, luxurious and comfortable. Room service was excellent (30min or less and quality of food amazing) and the staff was courteous and friendly. My only negative would be that the cleaning staff didn't refresh my room because I had posted a do not disturb sign in the morning, but as soon as I called, they came to clean up.”

Jun 4, 2008 by Etta from Shreveport, LA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Beds were awesome.
• The high cost of self parking.

“Great staff. Wonderful location. Directly across the street from the Galleria. I had quite a stressful situation come up while I was there and the staff was very accommodating and helpful. Would definitely stay at this hotel again.”

Jun 3, 2008 by Steve from Overland Park, KS
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[9]

• Rooms were excellent.
• Paying for internet/shower pressure.

“Good place to stay. Good location in Houston.”

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Amenities at Marriott Jw Houston, Houston

24 Hour Room Service AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Barber Shop Barber/Beauty Shop Bath Tub Business Center Coffee Maker in Room Concierge Desk Connecting Rooms Cordless Phone Cribs Available Drugstore Elevators Exercise Gym Express Check In Express Checkout Florist Free Newspaper Golf Guest Laundromat Hairdryers Available Handicapped Rooms/Facilities Horseback Riding Ice Machine In Room Movies Indoor Pool Iron

Lounge Maid Service Meeting/Banquet Facilities News Stand Outdoor Parking Outdoor Pool Parking Phone with speaker Pool Radio Refrigerator Restaurant Rollaway Beds Room Service Safe Sauna Secretarial Service Shower Sofa Bed TV TV Remote Control Telephone Television with Cable Temperature Control Tennis Valet Parking Video Checkout Wake-up Service

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