Marriott Jw Houston

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User Reviews for Marriott Jw Houston, Houston

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Nov 17, 2005 by Jeff from Tyler, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Well appointed rooms make you feel at home.
• Charging $14.00 for parking when you're a guest of the hotel is wrong. You're already paying good money for the room. Parking should be included.

“Convenient location, easy access, with plenty of restaurants and shopping nearby. Whether business or pleasure I would recommend this hotel.”

Nov 13, 2005 by Radhakrishnan from Dubai, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Neat and professionally maintained - very courteous.
• No Vegetarian food choice.

“Very nice hotel - if only they could continue to give these rates for extensions. I wanted to stay for another week but they could not give it in that rate - so had to check out.”

Nov 6, 2005 by ANGELAB from Dallas (See all reviews by ANGELAB)
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• LOVE THIS HOTEL! The staff is so wonderful at customer service
• Room service could use a little work

“I travel a lot and always look forward to getting to stay at this hotel. The staff is fabulous and the rooms are divine. The beds are so great that it's hard to get out of bed in the morning. The rooms are always clean and quiet. ”

Nov 3, 2005 by Dee A. from Bryan, TX
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[10]

• Location of hotel was great. Great amenities.
• Could not get us king bed. Had to settle with doubles.

“Hotel location was fantastic (right across the street from the galleria mall). All were friendly and helpful. The hotel had a great workout room, pool and spa area. Only negative was that they could not get us into a king and we had to settle for a double room.”

2 of 2 people found this review helpful.

Oct 20, 2005 by Tom from Baton Rouge, LA
Overall Rating: 1
Cleanliness:[8] • Staff:[1] • Location:[10]

• Location.
• Key system broken, no key. Workout room closed. Bad experience.

“I have stayed at this property previously and were pleased. On this occasion, the room key system was broken and a bellman had to let you in each time. Key system broken at check in Sunday afternoon and at checkout late Monday morning. Someone should have stepped up to make something happen as this is a major inconvenience and resulted in delays each time I needed to enter the room (one time 15 minute delay for bellman). In addition, the workout facility was closed for renovation. Workout facilities are very important to my hotel accomodations.”

Oct 12, 2005 by David from Austin, TX
Overall Rating: 10
Cleanliness:[8] • Staff:[8] • Location:[2]

• Very clean and prompt service.
• Directions were not given while westiemer was under construction.

“This hotel was very nice with many amenities. The service is wonderful and the food is well above average and not too pricey. The pool area and health club were a positive. I will stay there again when in Houston next.”

Sep 14, 2005 by Carol from San Antonio, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The luxuriousness of the linens was appreciated.
• It was a fairly noisy lobby.

“I will highly recommend this hotel to everyone due to the quality of the linens and bedding. It was the best night sleep I have had in awhile. It was so convenient to the Galleria without the hassle of parking. You could easily walk to the mall.”

1 of 1 people found this review helpful.

Sep 14, 2005 by Benton from Atlanta, GA
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[9]

• Great bedding and a very nice hotel and staff.
• Had to pay for internet connection - even wireless cost money in the lobby - this is silly for such a nice hotel.

“Parking was fine and I liked that I could come and go as I pleased with my room key. The hotel was very nice and clean. Breakfast bar was excellent and moderately priced for a hotel. I did not use the workout facilities but rather went running at a nearby park. Staff was very helpful and overall we enjoyed the entire stay.”

Sep 12, 2005 by Angela from New York, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Fabulous rooms, great customer service, great location.
• Room service food could use a little help but the service was fast and wonderful.

“The staff at this hotel is wonderful. Very accommodating and easy to work with. The rooms are very spacious and the beds are the best ever. I stay at a lot of hotels but this one is above and beyond one of my favorites. I would give this hotel 10 out of 10 stars!”

Sep 8, 2005 by George from Missouri City, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• The room was clean, nice view of the galleria and city.
• You had to pay for parking.

“We enjoyed the hotel, it was very nice.”

Sep 5, 2005 by Eston from Brentwood, TN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The bed was the best I ever slept on. The staff was very friendly and helpful.
• Cannot think of anything.

“The hotel was in a central location for our activities. The staff took care of our every request and took extra care that we enjoyed our visit to Houston.”

Sep 2, 2005 by Ruth from Clovis, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• first class hotel, conveniently located, best place ever
• nothing

“This hotel is so elegant, beautiful, and right across from the famous Galleria. ”

Aug 30, 2005 by Tina from Cypress, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The location was great and the room was well decorated. The bed was incredibly comfortable and the sheets were so soft. We loved ot.
• We found everything to be perfect.

“This was a getaway night for us and the room they put us in was excellent. It was back in the corner away from everyone. We had a cocktail at the bar before going to dinner and it was a treat. We were treated like special guest. It truly felt like a luxurious getaway and we hope to do it again, soon.”

Aug 30, 2005 by De A. from Bell City, LA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

“Everything was very nice and clean. The service was very fast. The location was perfect - right across from Macy's. The only draw back was the small bathroom.”

Aug 30, 2005 by Robert from Crockett, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The bed was fabulous, the room was newly renovated and spotless.
• Saw a few ants in the rest room.

“The hotel is located directly across the street form the Galleria. the rooms are newly renovated and spacious. The bed gave me the best nights sleep I have had in a long time.”

Aug 28, 2005 by David from Parker, TX
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• Location, bed, shower head.
• Food

“Very good overall.....”

Aug 25, 2005 by Jay from Raleigh, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• This was one of the best hotel experiences we've had
• Nothing

“Great location, friendly staff that is attentive to your needs. They're always smiling.”

Aug 24, 2005 by Arvind from College Station, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[10]

• Valet parking was expensive. But they did have free parking which was a little far off.

“Very nice hotel. Rooms and bathrooms were excellent. Wish the free parking was closer to the hotel.”

1 of 1 people found this review helpful.

Aug 24, 2005 by Missy from Lubbock, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[5]

• The girl who checked us in was AWESOME!
• The location is hectic....

“I was very pleased with this hotel and with the service we received. They were friendly, welcoming, accomodating and the place was immaculate. Everything we asked of them, they went above and beyond on....the price was awesome. Would do it again if I could get the same price.”

Aug 24, 2005 by Richard from Austin, TX
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[10]

• being able to smoke cigars in the bar.
• bar area a little to quiet.

“We enjoyed our stay, great pool and hot tub area. Close to shopping and fine dining.”

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Amenities at Marriott Jw Houston, Houston

24 Hour Room Service AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Barber Shop Barber/Beauty Shop Bath Tub Business Center Coffee Maker in Room Concierge Desk Connecting Rooms Cordless Phone Cribs Available Drugstore Elevators Exercise Gym Express Check In Express Checkout Florist Free Newspaper Golf Guest Laundromat Hairdryers Available Handicapped Rooms/Facilities Horseback Riding Ice Machine In Room Movies Indoor Pool Iron

Lounge Maid Service Meeting/Banquet Facilities News Stand Outdoor Parking Outdoor Pool Parking Phone with speaker Pool Radio Refrigerator Restaurant Rollaway Beds Room Service Safe Sauna Secretarial Service Shower Sofa Bed TV TV Remote Control Telephone Television with Cable Temperature Control Tennis Valet Parking Video Checkout Wake-up Service