Baymont Inn and Suites Houston Southwest

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Feb 23, 2009 by Gene Brownlow from Rockwall,TX
Overall Rating: 7

• Nice breakfast.
• Too much highway noise. Had to change rooms but still couldn't sleep well.

“Room and facilities was
OK but the highway noise made it hard to sleep.”

May 29, 2008 by Michael from Grand Prairie, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• I enjoyed the fact that it was pet friendly and we were able to go to our room and not be disturbed.
• We would have liked to see an ice machine down stairs. The one they had was upstairs.

“This hotel is a very clean and friendly hotel. The staff was very nice and helpful and the breakfast was wonderful. I haven't see waffle irons in hotel before. I will most likely return next year or in the future.”

Dec 9, 2007 by Todd from El Campo, TX
Overall Rating: 1
Cleanliness:[3] • Staff:[3] • Location:[7]

• Nothing.
• No elevator service. Drink machine empty at all times.

“We asked for a bottom floor room because of minor surgery that I was having. Said they were sold out and gave me a 2nd floor room. We got into the elevator to go to the room and the elevator stopped working. I used the emergency phone in the elevator to call, but no one answered the emergency phone. I called the front desk on my cell phone to let them know we were stuck in the elevator. About 20 minuets later, they finally opened the door.”

Nov 5, 2007 by Samantha from Baton Rouge, LA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The remodeling of the rooms was a great move. The rooms are wonderful.
• Not enough towels in the room.

“My overall stay was good. The day time service was great but the on site security was not friendly, very rude. The remodeled rooms are great make you feel that you are in an upscale hotel.”

Feb 5, 2007 by Manny from Port Lavaca, TX
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[6]

• Accessible in Houston.
• Located next to a strip club.

“Didn't stay long enough at the hotel to give a good detailed description but it was clean and better than one-star rating it received.”

Oct 4, 2006 by Brenda from Watauga, TX
Overall Rating: 6
Cleanliness:[8] • Staff:[8] • Location:[4]

• Clean.
• Had a hassle getting a non-smoking room.

“Hotel was okay.”

Sep 28, 2006 by Dennis from Mena, AR
Overall Rating: 8
Cleanliness:[10] • Staff:[5] • Location:[5]

• Motel staff was nice and did what they could to help.
• Requested Room down stairs close to entrance as I have a breathing problem, was in a room on third floor at end of hallway.

“Overall a good place to stay for the price.”

Aug 18, 2006 by Crista from Houston, TX
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[1]

• N/A.
• I did not stay at this hotel.

“I did not stay at this hotel.”

May 19, 2006 by Joyce from Branson, MO
Overall Rating: 9
Cleanliness:[6] • Staff:[10] • Location:[8]

• Very pet-friendly! Our 2 toy poodles stayed with us.
• The phone in our room did not work, but they offered to move us.

“It was easy to locate, and we had no problem parking our diesel pick-up and trailer. Our room was clean and comfortable, and our two toy poodles were welcomed there. The free breakfast was very nice, with more than the usual 'dough nuts and coffee' to offer. The phone in our room did not work, but this was not a big problem since we had our cell phones. When the phone could not be easily repaired, they did offer to move us to another room, but we declined. All in all, we were very satisfied with this hotel.”

May 16, 2006 by Patrick. from Corpus Christi, TX
Overall Rating: 7
Cleanliness:[8] • Staff:[9] • Location:[8]

• They quickly gave me another room when I complained.
• My first room reeked of cigarettes and urine.

“This hotel had a somewhat deserved one star rating. My first room was conveniently on the first floor. However, it reeked of cigarettes and urine. I don't know why it smelled like urine. if someone had been partying in the room or if someone peed on the outside portion of the air conditioning. The hotel staff quickly relocated me to a room on the third floor, which was a much nicer room atmospherically and sanitationally speaking. This room was not faultless as there were noticeable hand prints on the wall by the window and part of the shower head was missing. The remaining part of the shower head had something funky on it (though appropriately showery/soapy). I took the stairs down to the first floor where I discovered the door handle to the lobby was missing. The electronic locks worked well, but the interval in which the light was green, indicating I could open the door, was noticably brief. The doors did work. The shower got me clean. I slept comfortably in the bed. It was an effective hotel stay if not so glamorous.”

Apr 12, 2006 by Yes from Frisco, TX
Overall Rating: 9
Cleanliness:[7] • Staff:[9] • Location:[9]

• Spacious, internet presence, pressing iron, generally good.
• Adult TV channels are charged extra.

“It was good in most aspects.”

Jul 28, 2005 by Steve from Woodward, OK
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The overall quality of this hotel was over-the-top!
• The side door did not allow us to enter using our room key.

“We had never stayed in a Baymont Inn, so were not sure what to expect. It was fantastic! My family enjoyed this hotel more than any other on our vacation. The room was spacious; the hotel staff helpful and courteous; and the cost made it extremely affordable.”

Jun 15, 2005 by Harold from Laguna Vista, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Very conveinant:. Courteous and clean
• Could not order movies from your room.

“This hotel was right off Hwy. 59. Check in and check out went very smooth. Rooms were big and the bed slept wonderful. Overall experience was great. We had just returned from our vacation in Florida after staying at a renowned Resort. This was much more affordable and a lot more hospitable. Thank you for making our trip back to Texas a smooth one.”

Jun 1, 2005 by Sheng-Fen from Sugar Land, TX
Overall Rating: 5
Staff:[3] • Location:[6]

“I needed to check in at the 2nd day for personal reasons; however, this hotel told me since I didn't check in at the 1st day, they canceled my reservation and there is no room for me. I ended up sleeping on the floor of my friend's house for whole trip.”

May 21, 2005 by Archie from Corpus Christi, TX
Overall Rating: 5
Cleanliness:[5] • Staff:[10] • Location:[8]

• hotel staff remember your name from last visit
• breakfast not set up on time and old coffee from previous day in dispenser

“a lot of times the elevator is not working if you have a lot of heavy suit cases on the way up is stairs”

Apr 20, 2005 by Tracy from Katy, TX
Overall Rating: 8
Cleanliness:[8] • Staff:[3] • Location:[8]

• Location
• The girl at the front desk was on outside talking to a friend and had us to wait at the front desk until she was done.

“While were at the front desk, the clerk was on a personal call and did not give us her full attention. ”

Mar 23, 2005 by Martha from Village Mills, TX
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[9]

“This hotel was convienent and the staff was very considerate. I would like to recommend that all reservations at the Baymont have double beds and non-smoking rooms.”

Feb 9, 2005 by Michelle from Austin, TX
Overall Rating: 5
Cleanliness:[4] • Staff:[3] • Location:[7]

• Plenty of parking and easy access off highway.
• The reception clerk had to deal with too much and was never in front. Bathroom strong mold odor.

“It was a great location and yes, the rooms were clean. The clerk was too preoccupied and would not attend to the front guest. They were never in the front and would allow anyone access to the rest of the hotel. In that sense it did not seem safe. The bathroom had a real bad MOLD odor. We did enjoy that it had free continental breakfast adn the staff was always keeping the area clean and providing more food and beverages. I would recommend maybe adding some oatmeal.”

Sep 13, 2004 by Hung Thai P. from Westfield, IN
Overall Rating: 6

“What a wonderful place.”

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