Courtyard by Marriott Westchase [Houston, TX]- Hotel Reviews - MyTravelGuide.com


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Courtyard by Marriott Westchase 2-star

9975 Westheimer Road, Houston, TX

The hotel designed by business travelers, Courtyard surrounds you with all the conveniences that make business and pleasure travel easy.[more]

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User Reviews for Courtyard by Marriott Westchase, Houston

Average User Rating: 8.5
Overall user rating
Cleanliness:[9.0] • Staff:[8.5] • Location:[8.5]
Based on 252 user ratings

Jun 25, 2009 by Randy from Houst,TX
Overall Rating: 9 Overall user rating

“Robbery in front of hotel one evening - right at valet stand. Gentleman robbed while in his car at front entrance.”

Apr 30, 2009 by Kayli from Lake Charles,LA
Overall Rating: 9 Overall user rating

  • Great location.

“Very clean hotel, nice staff and amazing location.”

Mar 12, 2009 by Huong from New Orleans,LA
Overall Rating: 1 Overall user rating

  • Air condition didn't work and one fourth of the room's carpet was wet because of the leak in the AC.

“One of the staff was not friendly at all.”

Mar 1, 2009 by from Gretna,LA
Overall Rating: 8 Overall user rating

  • good location, free use of internet and friendly staff.

“Very good location, groceries store in front of the hotel, a lot of restaurants around. Request for double beds but said wasn't available, but at the time there were only a few cars in the parking lot of the hotel.”

Feb 4, 2009 by Greg from Nacogdoches,TX
Overall Rating: 4 Overall user rating

  • My room was
    beside the laundry room - noisy machines start up early.


This was my second stay. The hotel has little business on the weekends so I was very disappointed. The noise was terrible and it started early in the morning.”

Jan 15, 2009 by Tri from Garland,TX
Overall Rating: 9 Overall user rating

  • Convenient, clean, friendly.
  • Room is too small.

“Most hotels now have a refrigerator in room, but this one does not.”

Jan 11, 2009 by Daniesha from Dallas,TX
Overall Rating: 7 Overall user rating

  • Close to many restaurant choices and easy access to highway.
  • Only available for breakfast, located behind a grocery store, little hard to find.

“Overall this property was good for the price. However, this property does not meet the 3 star. It should reflect more of a 2 or 2 1/2 star. Great location for restaurants and nice courtyard view from balcony. Would stay there again.”

Sep 9, 2008 by Carolyn from Baton Rouge, LA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • I really enjoyed the decor of the rooms it was beautiful and the beds were very comfortable.
  • I did not like the idea that the room were not equipped with a fridge and microwave.

“My family and I enjoyed lodging at this hotel. The decor of the rooms were really nice and the beds were very comfortable. The hotels location was great, we were right in the middle of everything, the galleria mall was just 10 minutes away and we were surrounded by numerous eating places. I look forward to lodging at the hotel again!”

Sep 3, 2008 by Asif
Overall Rating: 9 Overall user rating

  • It was closer to places were we needed to be.

“I would recommend friends and family to stay at this hotel
in future.”

Aug 28, 2008 by Janet from San Antonio, TX
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[10]

  • Convenient location for my plans; safe, nice morning atmosphere for walking around.
  • Expensive breakfast buffet; would prefer continental breakfast.

“Very nice; would stay here again.”

Aug 14, 2008 by Janie from Aurora, IL
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[8] • Location:[7]

  • I really enjoyed the staff all around. It was really nice to be welcome when we came in. Loved laying by the pool just wish it was a little colder.
  • Room was a little too small. But overall it was fine.

“I enjoyed my stay at the Marriot Courtyard West Chase. It was easy to eat in for breakfast and walk to the food store. Safe to people staying there. Great people that work there, very friendly and inviting. Thank you very much.”

Jul 2, 2008 by Unknown from Arlington, TX
Overall Rating: 6 Overall user rating
Cleanliness:[4] • Staff:[9] • Location:[5]

  • Pool and spa.
  • Dirtiness.

“Pretty good but they have to clean up more thoroughly.”

Jun 30, 2008 by David S. from Sugar Land, TX
Overall Rating: 8 Overall user rating
Cleanliness:[9] • Staff:[8] • Location:[7]

  • Large bed. Clean room.
  • Too close to parking lot and meeting room.

“Pleasantly surprised by the room even though it seemed to be less private than other areas of the hotel.”

May 30, 2008 by Alex from Las Cruces, NM
Overall Rating: 8 Overall user rating
Cleanliness:[9] • Staff:[8] • Location:[8]

  • Kitchen, with couch, lots of room, good breakfast.
  • Door lock was jammed (new keys were needed).

“Overall Good hotel.”

May 23, 2008 by Prabhat from New Orleans, LA
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[8] • Location:[7]

  • Good value.
  • Maids are always obstructing the walkways.

“Good, clean, comfortable hotel.”

May 20, 2008 by Marion from Joshua, TX
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Very clean, modern decor.
  • Not anything really.

“Very clean, modern decor, very friendly staff.”

May 9, 2008 by Lis from San Antonio, TX
Overall Rating: 10 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[10]

  • The cleaning staff was extremely courteous and diligent.
  • There were some areas of the hotel that were beyond freezing.

“This hotel was awesome. The rooms are clean, well kept with ample space to move around. It lacks a fridge which could be useful to store beverages. Also one must look at what the hotel is offering at the price one is paying. In my instance, I did not get free breakfast but could purchase at $10 per person or continental breakfast at $5 per person.”

May 6, 2008 by Tommy from Duncanville, TX
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • Excellent location for what I was doing.
  • Entrance is not highly visible.

“Beautiful property, clean and fresh. Staff was very friendly and helpful.”

Apr 3, 2008 by Barb from Austin, TX
Overall Rating: 7 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[5]

  • Friendly staff.
  • Poor water pressure.

“All in all, this was a solid hotel with good customer service from the staff. I would stay again.”

Mar 11, 2008 by Allan from Austin, TX
Overall Rating: 9 Overall user rating
Cleanliness:[8] • Staff:[9] • Location:[8]

  • Clean, peaceful, friendly staff.
  • Should have a microwave oven in each room to warm up milk and drinking water.

“This is a well-maintain and well-managed hotel. I particularly like the staff at the check-in counter. They are very helpful.”

Amenities at Courtyard by Marriott Westchase, Houston

  • AM/FM Alarm Clock
  • Air Conditioned
  • Coffee Maker in Room
  • Cribs Available
  • Elevators
  • Exercise Gym
  • Express Check In
  • Express Checkout
  • Fitness Center or Spa
  • Free Newspaper
  • Free Parking
  • Golf
  • Guest Laundromat
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • Ice Machine
  • Iron
  • Lounge
  • Maid Service
  • Meeting/Banquet Facilities
  • Outdoor Parking
  • Outdoor Pool
  • Parking
  • Phone with data port
  • Picnic Area/Tables
  • Pool
  • Radio
  • Refrigerator
  • Restaurant
  • Rollaway Beds
  • Safe Deposit Box
  • Sofa Bed
  • TV
  • TV Remote Control
  • Telephone
  • Television with Cable
  • Temperature Control
  • Tennis
  • Vending Machines
  • Wake-up Service
  • Wet Bar

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