Courtyard by Marriott Houston I-10 [Houston, TX]- Hotel Reviews - MyTravelGuide.com


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Photo of Courtyard by Marriott West / Katy Freeway

Courtyard by Marriott Houston I-10 2-star

12401 Katy Freeway (I-10 & Dairy Ashford), Houston, TX

Welcome to the West Side's newest hotel, featuring all the amenities a traveler could want, in a refined and elegant setting.[more]

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User Reviews for Courtyard by Marriott Houston I-10, Houston

Average User Rating: 9.0
Overall user rating
Cleanliness:[9.0] • Staff:[9.0] • Location:[8.5]
Based on 94 user ratings

Aug 29, 2008 by Pramod Jain from Toronto
Overall Rating: 4 Overall user rating
Cleanliness:[3] • Staff:[4] • Location:[6]

  • Nothing.
  • VPN access on payment, mosquitoes.

“One of the worst place to stay from value for money point of view. Stinking and noisy rooms, mosquitoes all around and in the room, discourteous staff. If you are a business traveler and have to use VPN you have to pay $10 a day. Would never stay or recommend any one to stay at this hotel. Goodbye Courtyard by Marriott Houston I-10 for ever. We will never see again.”

Jul 12, 2008 by John from Fredericksburg, TX
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • Convenient location.
  • Hard to find the exit of the expressway.

“Great experience.”

Jul 9, 2008 by Katherine from Boerne, TX
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • The beds were so comfortable, hotel was clean, well decorated and food was great!
  • Everything was wonderful, staff included; we'll go back when in Houston.

“Fabulous staff and amenities! Hotel was clean and attractive, outstanding breakfast; an incredible value! If you're looking for comfort and soft beds this is the place for you.”

May 15, 2008 by Susan from Austin, TX
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[8] • Location:[9]

  • The courtyard was very nice.
  • Movies cost $14.95!

“Good location if that's the part of town you are visiting. Nice but moderately appointed. The courtyard and pool area are nice.”

Mar 26, 2008 by Nik
Overall Rating: 6 Overall user rating

  • Location.
  • Exit was closed and we were not aware, bed in our room was older and very uncomfortable.

“I stayed here once before and they had water issues at time we checked in. Since this is my second time using this particular hotel, I will probably select another area to try and get better luck with the room.”

Feb 19, 2008 by Janice
Overall Rating: 8 Overall user rating

  • Room was big and hotel staff was friendly.
  • It did not have a small fridge and it had a very strong smell of air freshener.

“Overall the hotel was nice, and clean. It had a very strong smell of air freshener, which was very overpowering. Otherwise, we enjoyed the room and the friendly staff.”

Feb 6, 2008 by Montie
Overall Rating: 8 Overall user rating

  • Beds were extremely comfortable.
  • A/C leaked onto the floor, items in the bathroom were dirty.

“Hotel is conveniently located and extremely comfortable beds.”

Jan 19, 2008 by Marvin
Overall Rating: 9 Overall user rating

  • The location and staff.
  • Didn't have a refrigerator.

“The hotel was very nice, clean. Staff was very professional. If had a refrigerator, it would have been excellent.”

Nov 1, 2007 by Dorothy
Overall Rating: 10 Overall user rating

  • Room was clean, well maintained, good breakfast, request to front desk was handled quickly and followed up with. Great stay.
  • There were no complaints.

“The Hotel was clean and well maintained. Staff was friendly and courtious.”

Oct 3, 2007 by Tony
Overall Rating: 9 Overall user rating

  • Like the convenience of a restaurant in the hotel, pool was open later.
  • The staff on duty at night at the restaurant was not the trilled will the friendliest people.

“The rooms were very neat and clean. The pool area was nice and the children like the fact that the pool was open late. The food was great at the restaurant inside the hotel.”

Sep 20, 2007 by Mike
Overall Rating: 9 Overall user rating

  • The Ambiance and Cleanliness-Free internet access.
  • Difficult access to I 10 because of the construction.

“I should have extended our stay-as it was a high point in our vacation. We really loved the location and comfort even with all the construction surrounding the property.”

May 21, 2007 by Vic
Overall Rating: 8 Overall user rating

  • Rooms cheerful, large, very comfortable!
  • Major construction/high volume traffic on front and side.

“Very professional staff;clean and very friendly decor; good parking area(safe,lighted,plenty of space. Higher quality inside than outside appearance.”

May 3, 2007 by Eileen
Overall Rating: 7 Overall user rating

  • Very pretty, attentive staff and delicious breakfast.
  • Location was far from town, needed to pay for breakfast.

“The courtyard Marriott was a lovely hotel. It is a true oasis in a big, hectic city. The room was very comfortable and private. We had a direct entrance to the interior courtyard, it was nicely landscaped and felt like our own private park. The pool was lots of fun for me and our two small children!
Breakfast is not complimentary. Overall we enjoyed our stay.”

Dec 28, 2006 by James
Overall Rating: 10 Overall user rating

  • Everything from the minute I walked into the place.
  • Nothing, everything was great!

“This staff was excellent. Amenities were numerous & very convenient. Very clean. Tasteful upscale decor. Was like being in someone's home. Will definitely stay there again.”

Sep 25, 2006 by Nancy
Overall Rating: 10 Overall user rating

  • It was clean, easy to find, and free parking..

“The staff was friendly and the place was clean. The beds were comfortable and it was not noisy. Parking was free and it was easy to find.”

Aug 8, 2006 by Sandra
Overall Rating: 10 Overall user rating

  • Excellent beds, very helpful staff - knew area & recommended routes.

“The hotel was lovely and smelled clean. It had a pool and exercise room. Very nice landscaping outside and the bar/restaurant area was attractive also.”

Aug 2, 2006 by Joel
Overall Rating: 8 Overall user rating

  • The restaurant breakfast is great.
  • The noise from the freeway.

“The hotel is a great location for business travel with easy access to the interstate.”

May 5, 2006 by Peggy
Overall Rating: 9 Overall user rating

  • Rooms are set up well for business travelers. Plus the rooms and beds are very comfortable.
  • Would like more eating restaurant options.

“I like Courtyards because they are very comfortable, consistent and business/family friendly. Very nice rooms and comfortable accommodations. However, I do not like the restaurant eating situation at all. I normally, fly in and am solo and do not like having to try and find food at odd hours.”

Apr 13, 2006 by Chris
Overall Rating: 9 Overall user rating

  • Great workout room.
  • Front desk didn't have change for a $5.

“Easy access off and on I-10. Good workout room. Comfortable beds. Nice pool and whirlpool. EXCELLENT experience!”

Dec 15, 2005 by Matthew
Overall Rating: 8 Overall user rating

  • Dirty bathroom.

“Staff cleaned the room but did not properly clean the bathroom from the previous traveler. The previous travelers toiletries were still present.”

Amenities at Courtyard by Marriott Houston I-10, Houston

  • AM/FM Alarm Clock
  • ATM/Cash Machine
  • Air Conditioned
  • Barber Shop
  • Barber/Beauty Shop
  • Bath Tub
  • Business Center
  • Coffee Maker in Room
  • Coffee Shop
  • Concierge Desk
  • Cribs Available
  • Drugstore
  • Elevators
  • Exercise Gym
  • Express Check In
  • Express Checkout
  • Florist
  • Free Newspaper
  • Free Parking
  • Golf
  • Guest Laundromat
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • High Speed Internet Access
  • Horseback Riding
  • Ice Machine
  • In Room Movies
  • Iron
  • Maid Service
  • Meeting/Banquet Facilities
  • News Stand
  • Outdoor Parking
  • Outdoor Pool
  • Parking
  • Phone with data port
  • Phone with speaker
  • Picnic Area/Tables
  • Pool
  • Radio
  • Refrigerator
  • Restaurant
  • Rollaway Beds
  • Room Service
  • Safe Deposit Box
  • Shower
  • Sofa Bed
  • TV
  • TV Remote Control
  • Telephone
  • Television with Cable
  • Temperature Control
  • Tennis
  • Vending Machines
  • Wake-up Service
  • Wet Bar

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