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Omni Houston Hotel Westside 3-star

13210 Katy Freeway, Houston, TX

A luxury hotel featuring an atrium lobby complete with indoor lakes and waterfalls, tropical fish and glass elevators.[more]

  • Amenity Highlights — Golf, Pets Allowed, Fitness Center or Spa, Free Parking, 24 Hour Front Desk
  • Average User Rating: 9.0 [rate it]
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User Reviews for Omni Houston Hotel Westside, Houston

Average User Rating: 9.0
Overall user rating
Cleanliness:[9.0] • Staff:[9.0] • Location:[8.5]
Based on 262 user ratings

Apr 25, 2008 by James from Centerton, AR
Overall Rating: 8 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[6]

  • The staff was friendly and very attentive to my needs.
  • With all the construction going on it was difficult to get in and out of the hotel.

“In all the stay was great, the room was fantastic, the staff was wonderful. The food was good but not great and my overall experience was very pleasant.”

Mar 26, 2008 by Kai from New Braunfels, TX
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[10]

  • Beautiful Lobby, spacious rooms, friendly staff.
  • Mini bar pricing was ridiculous.

“A beautiful hotel with friendly staff and a nice bar in the lobby. Area road construction made access a little difficult, but this was not the fault of the hotel, and should be completed soon. Would recommend to anyone.”

Mar 23, 2008 by Betty from Schulenburg, TX
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[8]

  • The bed linens are great.
  • We did have to park quite a distance from the hotel entrance. It was a busy weekend, obviously.

“Our room was initially way too cold. Several calls to maintenance and subsequent attempts to adjust the thermostat proved futile. We were moved to a room down the hall that had adequate climate control. Aside from the slight inconvenience incurred in this incident, we were well pleased with the hotel.”

Feb 6, 2008 by Denise from Lindale, TX
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[8] • Location:[10]

  • The public spaces were wonderful, with the indoor "lake" and fish.
  • No vending machines and of course the minibar was expensive.

“Would love to go back on a romantic weekend and be able to spend time in the hotel itself. The lobby was wonderful, with an indoor "lake" stocked with fish. The rooms were comfortable and clean. The beds were okay, although not spectacularly comfortable like most 3-4 star hotels are doing now.”

Jan 12, 2008 by Jeff from Highland Village, TX
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[8] • Location:[6]

  • Toiletry products provided.
  • Nothing in particular.

“The hotel is what acceptable for the price I paid however, I would not have paid the so called going rate at that particular property as I thought that was way too high. A lot of construction around the hotel made access in a out difficult.”

Jan 8, 2008 by Jeff from Highland Village, TX
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[8]

  • The location to my job site.
  • Nothing.

“The hotel was nice and overall a great experience.”

Dec 31, 2007 by Don from Woodinville, WA
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[8]

  • Very nice rooms with great amenities.
  • Entrance into the hotel was a little confusing.

“I really liked this hotel. The staff was friendly and the room was clean, comfortable, and had nice amenities. I was surprised that the hotel didn't seem to have a "green" program. I didn't see any energy efficient light bulbs, water conservations measures, or in room recycling containers.”

Nov 28, 2007 by Brandy from Port Neches, TX
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • The hotel was romantic/relaxing from the front door on.
  • Our window view was a roof and more rooms.

“This was a best friends mini vacation and met every expectation we had. After long days of shopping, it was nice to know we had somewhere beautiful, clean and relaxing to "go home to". This was great!”

Nov 27, 2007 by Mohammad from Conshohocken, PA
Overall Rating: 9 Overall user rating
Cleanliness:[8] • Location:[8]

  • Excellent lobby and landscaping.
  • Road construction activities around the hotel.

“The rooms are spacious and nicely furnished. The public areas and grounds are excellent.”

Nov 7, 2007 by Kurt from Granite Shoals, TX
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[8]

  • The staff and accommodations exceeded my expectations.
  • The construction in the area made access a bit of an adventure.

“The room was very clean. The atrium was beautiful and the atmosphere was very relaxed. The staff was courteous and very professional. I would definitely stay here again and would recommend this hotel to friends and family.”

Oct 9, 2007 by Adam from Lafayette, LA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[8] • Location:[8]

  • Everything was absolutely gorgeous, it was an A+.
  • The food could have been better, tasted like frozen food.

“Very nice stay would definitely stay again.”

Jul 25, 2007 by Dave from St. Cloud, MN
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[10]

  • My room was not ready so they upgraded me to a sweet.
  • Road construction.

“Very nice hotel with very good service. Ambience was very good.”

Jun 28, 2007 by Liz from Austin, TX
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[9] • Location:[7]

  • Bed was very comfortable.
  • Bathtub had old fixtures and scratches on the outside.

“Nice hotel, super-comfortable bed, but I might not have stayed there had I known about the current road construction going on nearby.”

May 11, 2007 by Everett from San Antonio, TX
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[8] • Location:[6]

  • I was expecting less and was pleased with my stay.
  • Roadway construction makes this hotel difficult to get to.

“I would rate this hotel as a 3 1/2. It just misses a 4 but is over 3. It was clean, interesting, quiet and reasonably up to date. They should put up signs directing people from the highway to the entrance since road construction makes it difficult to negotiate.”

Mar 5, 2007 by Chris from El Paso, TX
Overall Rating: 10 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[6]

  • Good beds.
  • Bit noisy hear doors slamming etc. Noise from highway.

“Nice pleasant atrium and good facilities for meetings.”

Feb 19, 2007 by Judy from Grapevine, TX
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Excellent room and staff.
  • Had to have wireless connection setup for access or it cost $9.95

“Great hotel. ”

Dec 30, 2006 by Dennis from Austin, TX
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[9]

  • The staff was very helpful and courteous.
  • The coffee wasn't very good in the cafe. It tasted instant made.

“Great location. Friendly staff. Nice place to stay.”

Dec 6, 2006 by Joe from Corpus Christi, TX
Overall Rating: 7 Overall user rating
Cleanliness:[5] • Staff:[10] • Location:[7]

  • Staff was friendly.
  • There was unflushed urine in toilet when we arrived at room.

“Hotel is in good shape and location is great for business travelers.”

Oct 30, 2006 by Jan from Aberdeen, TX
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[8] • Location:[6]

  • Beautiful lobby area, with water feature. Room was spacious, clean and well appointed. Convenient for shopping being near large mall.
  • Minor grumble, but the bathroom was tiny, very tight on space. Well appointed and nicely decorated with granite counter tops etc, but tiny!

“Great location for business traveler, near to all major offices on Houston's I 10 "energy corridor", free hotel shuttle bus to and from locations. Also good for the shopper, being within easy drive distance of 2 of Houston's largest malls. Hotel is very attractive, with a beautiful lobby area, with small lake with fish etc central to the design. Small coffee shop provides an easy breakfast option for those on the go. Room was nicely decorative and well appointed. Bed comfortable and although hotel close to I 10 freeway not too noisy when trying to sleep. Free covered parking, or a valet option. I did not dine in the hotel so can not comment on the food. Would happily return again.”

Aug 12, 2006 by Hilda from Flint, TX
Overall Rating: 8 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • I enjoyed the employees they were all very nice and helpful.
  • I didn't like the swimming pool, it looked like they didn't take the time to take care of the pools maintenance.

“The Hotel overall was a good hotel, very elegant and nice.”

Amenities at Omni Houston Hotel Westside, Houston

  • 24 Hour Front Desk
  • AM/FM Alarm Clock
  • Bar/Lounge
  • Business Center
  • Coffee Maker in Room
  • Concierge
  • Express Checkout
  • Fitness Center or Spa
  • Free Newspaper
  • Free Parking
  • Golf
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • Laundry/Valet Services
  • Meeting/Banquet Facilities
  • Mini Bar
  • Modem Lines in Room
  • No Smoking Rooms/Facilities
  • Parking
  • Pets Allowed
  • Pool
  • Restaurant
  • Room Service
  • Safe Deposit Box
  • Shops/Commercial Services
  • Television with Cable
Hotel Representatives:

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