Omni Houston Hotel Westside [Houston, TX]- Hotel Reviews - MyTravelGuide.com


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Omni Houston Hotel Westside 3-star

13210 Katy Freeway, Houston, TX

A luxury hotel featuring an atrium lobby complete with indoor lakes and waterfalls, tropical fish and glass elevators.[more]

  • Amenity Highlights — Golf, Pets Allowed, Fitness Center or Spa, Free Parking, 24 Hour Front Desk
  • Average User Rating: 9.0 [rate it]
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User Reviews for Omni Houston Hotel Westside, Houston

Average User Rating: 9.0
Overall user rating
Cleanliness:[9.0] • Staff:[9.0] • Location:[8.5]
Based on 300 user ratings

Jan 19, 2010 by Jana from Euless,TX
Overall Rating: 10 Overall user rating

  • Great rooms, comfortable beds, convenient location, and friendly/helpful staff.
  • Mini bar too pricey.

“Enjoyed my stay. The staff was very friendly and helpful. The rooms were very clean & comfortable.”

Nov 16, 2009 by Chuck from Lafayette,LA
Overall Rating: 10 Overall user rating

  • Quiet, close to my business, value as a Priceline visitor.
  • The bathroom is a little small, short toilets and a little cramped.

“Easy to pass by, it blends in so well with the surroundings. It was a very pleasant stay. I hope to do it again.”

Oct 18, 2009 by Laura from San Antonio,TX
Overall Rating: 10 Overall user rating

  • The Koi pond was awesome! It was an unexpected treat.
  • The outdoor water area paled in comparison. Gray water and trash.

“It was a very nice hotel. It was full the night of our stay but was very quiet. The staff was friendly and helpful. Told us what time we should leave to get to Reliant stadium in time for our event and offering restaurant advice.”

Aug 11, 2009 by Mike from Spring Branch,TX
Overall Rating: 9 Overall user rating

  • Large lobby with indoor fish pond, felt relaxing.
  • Distance from ice machine for the rooms on ends.

“Safe, Clean, and Comfortable.”

Feb 27, 2009 by Mike from Syracuse,NY
Overall Rating: 10 Overall user rating

  • Outstanding common areas and room. Excellent service.
  • The lawn sprinklers need to be adjusted away from sidewalk.

“The lobby area is dramatic with a beautiful Koi pond with walkways over and adjacent. The hotel staff are well trained, seen/heard only when needed, much like a Ritz Carleton. Free parking and well lighted throughout.”

Jan 9, 2009 by Matt from Overton,TX
Overall Rating: 10 Overall user rating

  • It was more than I expected.

“I was pleasantly surprised about this hotel. I didn't recognize the name, but I was not disappointed. Just the opposite. Thanks for the wonderful stay. If I'm in town again, I will definitely go here.”

Nov 13, 2008 by Bob from Plano,TX
Overall Rating: 10 Overall user rating

  • The staff!

“Whether it's for business or pleasure, I would recommend the OMNI to anyone! Check in/out is a breeze, the restaurant staff is excellent and there's not been one hotel that I can say that I've stayed in since 1979 that has treated its guest so consistently!”

Oct 20, 2008 by Summer
Overall Rating: 8 Overall user rating

  • The fish pond in the lobby was really nice!
  • We were served expired yogurt when we ordered room service for breakfast one day.

“Overall, we enjoyed staying here. The parking was convenient and check-in was very simple.”

Aug 30, 2008 by John from Fredericksburg, TX
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • Location, nice fitness center.
  • Room was very poorly designed for use of space.

“Great hotel. Have stayed there several times before.”

Jul 29, 2008 by Darlene from San Antonio, TX
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[9]

  • Location, room size, and convenience to family.
  • Nothing.

“Loved the room and the overall experience of this hotel, we will stay there again.”

Jul 24, 2008 by Michael from River Ridge, LA
Overall Rating: 10 Overall user rating
Cleanliness:[9] • Staff:[10] • Location:[10]

  • It had everything we needed (bar, restaurant, coffee shop.
  • The coffee shop closed to early.

“Hotel staff was very friendly and efficient. Good location to all attractions.”

Apr 25, 2008 by James from Centerton, AR
Overall Rating: 8 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[6]

  • The staff was friendly and very attentive to my needs.
  • With all the construction going on it was difficult to get in and out of the hotel.

“In all the stay was great, the room was fantastic, the staff was wonderful. The food was good but not great and my overall experience was very pleasant.”

Mar 26, 2008 by Kai from New Braunfels, TX
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[10]

  • Beautiful Lobby, spacious rooms, friendly staff.
  • Mini bar pricing was ridiculous.

“A beautiful hotel with friendly staff and a nice bar in the lobby. Area road construction made access a little difficult, but this was not the fault of the hotel, and should be completed soon. Would recommend to anyone.”

Mar 23, 2008 by Betty from Schulenburg, TX
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[8]

  • The bed linens are great.
  • We did have to park quite a distance from the hotel entrance. It was a busy weekend, obviously.

“Our room was initially way too cold. Several calls to maintenance and subsequent attempts to adjust the thermostat proved futile. We were moved to a room down the hall that had adequate climate control. Aside from the slight inconvenience incurred in this incident, we were well pleased with the hotel.”

Feb 6, 2008 by Denise from Lindale, TX
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[8] • Location:[10]

  • The public spaces were wonderful, with the indoor "lake" and fish.
  • No vending machines and of course the minibar was expensive.

“Would love to go back on a romantic weekend and be able to spend time in the hotel itself. The lobby was wonderful, with an indoor "lake" stocked with fish. The rooms were comfortable and clean. The beds were okay, although not spectacularly comfortable like most 3-4 star hotels are doing now.”

Jan 12, 2008 by Jeff from Highland Village, TX
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[8] • Location:[6]

  • Toiletry products provided.
  • Nothing in particular.

“The hotel is what acceptable for the price I paid however, I would not have paid the so called going rate at that particular property as I thought that was way too high. A lot of construction around the hotel made access in a out difficult.”

Jan 8, 2008 by Jeff from Highland Village, TX
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[8]

  • The location to my job site.
  • Nothing.

“The hotel was nice and overall a great experience.”

Dec 31, 2007 by Don from Woodinville, WA
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[8]

  • Very nice rooms with great amenities.
  • Entrance into the hotel was a little confusing.

“I really liked this hotel. The staff was friendly and the room was clean, comfortable, and had nice amenities. I was surprised that the hotel didn't seem to have a "green" program. I didn't see any energy efficient light bulbs, water conservations measures, or in room recycling containers.”

Nov 28, 2007 by Brandy from Port Neches, TX
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • The hotel was romantic/relaxing from the front door on.
  • Our window view was a roof and more rooms.

“This was a best friends mini vacation and met every expectation we had. After long days of shopping, it was nice to know we had somewhere beautiful, clean and relaxing to "go home to". This was great!”

Nov 27, 2007 by Mohammad from Conshohocken, PA
Overall Rating: 9 Overall user rating
Cleanliness:[8] • Location:[8]

  • Excellent lobby and landscaping.
  • Road construction activities around the hotel.

“The rooms are spacious and nicely furnished. The public areas and grounds are excellent.”

Amenities at Omni Houston Hotel Westside, Houston

  • 24 Hour Front Desk
  • AM/FM Alarm Clock
  • Bar/Lounge
  • Business Center
  • Coffee Maker in Room
  • Concierge
  • Express Checkout
  • Fitness Center or Spa
  • Free Newspaper
  • Free Parking
  • Golf
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • Laundry/Valet Services
  • Meeting/Banquet Facilities
  • Mini Bar
  • Modem Lines in Room
  • No Smoking Rooms/Facilities
  • Parking
  • Pets Allowed
  • Pool
  • Restaurant
  • Room Service
  • Safe Deposit Box
  • Shops/Commercial Services
  • Television with Cable
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