Holiday Inn Topeka-West

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User Reviews for Holiday Inn Topeka-West, Topeka

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Apr 10, 2009 by Suzanne from Wellington,KS
Overall Rating: 9

• They had lifeguards on duty at the pool at all times.
• It could have had an earlier check in time.

“Over all my family loved the hotel. It had lots of activities to offer a family and we just wished we could have spent more time there.”

Apr 8, 2009 by Cheryl from Rowlett,TX
Overall Rating: 5

• Location was good.
• Location of the room too close to the pool and game room.

“I would not stay there again because of the noise level around the pool area and arcade games too close to the room.”

Jan 12, 2009 by Sharon from Independence,KS
Overall Rating: 9

• Quiet, comfortable temperature and furnishings; very friendly and helpful staff.
• The furnishings were in need of repair (nightstand drawer handle missing; curtains not closing properly).

“Conveniently located, this hotel offers a relaxing atmosphere inside and untold dining and shopping experiences close by. The staff is well-trained, anticipating your needs, and ever ready to make your stay everything you hoped it would be.”

Dec 18, 2008 by Grace from Waco,TX
Overall Rating: 8

• The rooms were clean and cozy and the staff was helpful.
• All the toilets in the public restroom downstairs stopped working at one point.

“Good moderate level hotel. Staff was friendly. Rooms were clean, comfortable and quiet. Easy access to the freeway and other Topeka destinations. I would return to this hotel again.”

Oct 21, 2008 by Nathan
Overall Rating: 9

• Had a wonderful pool area.
• Our non-smoking room smelled like cigarettes badly.

“Other than the cigarette smell of our room, the hotel was nice.
”

Oct 16, 2008 by Dalton from Hays
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The pool and dome area, great restaurant and bar, and friendly staff!
• Nothing.

“Fast check in and check out service. Ate in the restaurant and bar both and the staff were very efficient and helpful. The food was wonderful. Fast friendly service only at the front desk. The night clerk was very friendly and helpful. He was able to answer my travel questions for the. Overall a very pleasing and wonderful visit! Would do again!”

Sep 24, 2008 by Mary
Overall Rating: 10

• Checking in was great. Very friendly staff. Great for children.

“The water slide was great for my grandchildren. Everything was clean. Rooms were quiet.”

Sep 18, 2008 by Daljit
Overall Rating: 8

• Rooms were clean and conforable.
• The restaurant lunch period closes at 1:00 pm. Strange!

“This hotel is good place to stay; however, if you are looking for a good meal at lunch or dinner, go to another place to eat. There are some good eating places nearby.”

Sep 10, 2008 by Trent from Dubuque, IA
Overall Rating: 8
Cleanliness:[7] • Staff:[9] • Location:[6]

• Many nice rooms and a great pool area.
• Very confusing layout to the hotel, but easy to get used to.

“Very nice hotel in a good location. A little more attention to detail would make this a great hotel! Nevertheless, this is a good hotel worth checking out. Nice for families, too.”

Sep 5, 2008 by Paul from Olathe, KS
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[7]

• Next to interstate & was easy to find.
• No gift shop & we needed some Advil.

“For the most part met our expectations as we only were there for one night. Was not a romantic hotel, but very family friendly if you are traveling with kids. It had a 3 storey water slide by the pool. Restaurant was only open for breakfast.”

Sep 2, 2008 by Teresa from Cortland, NE
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The pool area, the slide, the whirlpool, great for kids.
• Older hotel.

“The rooms were clean and comfortable. Nice to have a refrigerator and microwave in the room. We were very happy with the accommodations and would definitely stay there again.”

Aug 30, 2008 by Rocky from Wichita, KS
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• This Hotel was great, very convenient and welcoming.
• Bathroom were a little dated and slow in draining and filling.

“Very nice accommodations. Friendly staff. Wonderful lobby area, I was there for a business trip but it is a place to take the family.”

Aug 29, 2008 by Kelsey from St. Louis, MO
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• We appreciated the accommodating staff and really enjoyed the pool and slide.
• Didn't get to tell the staff that a repair needed to be done in the bathroom - the only disappointment.

“This was a great experience for my family and me (two children, 4 and 2 years old). The slide/pool/hot tub area was a wonderful way to end our vacation, and gave our children the much needed exercise and break after being in the car a long time. The room service/restaurant staff was also extremely accommodating - expect typical family restaurant fare, like Denny's or Applebee's. I rate this hotel between a 2.5 star and 3 star hotel, accessible and welcoming to families, extremely clean and good! Thanks.”

Aug 24, 2008 by Kat from Lakewood, CO
Overall Rating: 8
Cleanliness:[10] • Staff:[8] • Location:[8]

• The hotel was clean, the beds were very nice.
• I didn't find anything annoying at this hotel.

“This is a nice hotel for families, with a water slide into an indoor pool in a central courtyard. For all of that our room was quiet and clean. Breakfast at the cafe was reasonably priced and decent.”

Aug 23, 2008 by Lisa from Castle Rock, CO
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[8]

• The breakfast I had while visiting at their restaurant was awesome!
• Nothing I did not like.

“Friendly staff, nice hotel, clean, mostly up-to-date, good-looking rooms, awesome pillows!”

Aug 8, 2008 by Mike from Fremont, CA
Overall Rating: 8
Cleanliness:[7] • Staff:[7] • Location:[8]

• Everything you needed was right there in the hotel.
• It is getting a little tired.

“I ate in the bar located inside the hotel. I was very impressed with the food and the exceptional service. The bartender made it enjoyable for everyone that came into the bar. Very well done!”

Jul 15, 2008 by Dawna from Manhattan, KS
Overall Rating: 9
Cleanliness:[7] • Staff:[9] • Location:[8]

• The customer service was incredibility!
• Under renovation.

“The customer service was top notch! I stayed an extra night I enjoyed it so much!”

Jun 9, 2008 by Shauna B. from Topeka, KS
Overall Rating: 4
Cleanliness:[5] • Staff:[3] • Location:[6]

• Location.
• Unable to make local phone calls.

“The front staff was every unorganized. The second day I attempted to make a local call, however was unable.”

May 21, 2008 by Lisa from Ellis, KS
Overall Rating: 4
Cleanliness:[9] • Staff:[5] • Location:[8]

• It's located close to shopping and restaurants. Easy access to hotel from highway.
• The desk clerk was not pleasant when we asked for an explanation.

“The room was comfortable and mostly clean (some debris on the floor). The waterslide was neat, but the pool was small and it didn't take very many people to make it too crowded to be enjoyable. The walkway under the stairs to the waterslide was a bit hazardous due to water dripping on the tile floor. Most of the staff was helpful, but we did find the morning desk clerk to be less than accommodating when we mistakenly received a bill for the room.”

May 3, 2008 by Eddie from Wichita, KS
Overall Rating: 5
Cleanliness:[8] • Staff:[9] • Location:[8]

• Indoor Poll Area.
• Bed was awful!

“Nice facility but the room was in need of an update. Beds were broken down and very uncomfortable. Would not stay there again.”

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Amenities at Holiday Inn Topeka-West, Topeka

24 Hour Front Desk AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Americans with Disabilities ACT ADA Compliant Bar/Lounge Bath Tub Coffee Maker in Room Connecting Rooms Copy Service DVD Player Desk with lamp Down and Out Room Email Service Executive Level Exercise Gym FAX Fire Alarm with Light Free Airport Shuttle Free Newspaper Golf Guest Laundromat Hairdryers Available High Speed Internet Access Ice Machine In Room Movies

Indoor Pool Internet Access Iron Jacuzzi Laundry/Valet Services Lounge Modem Lines in Room Multilingual Parking Phone with speaker Pool Porters Public Address System Radio Restaurant Rollaway Beds Room Service Safe Deposit Box Satellite TV Secretarial Service Security TV Remote Control Television with Cable Vending Machines Video Checkout Wake-up Service

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