Sheraton Hotel Tulsa

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User Reviews for Sheraton Hotel Tulsa, Tulsa

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Sep 12, 2008 by Mark from Madisonville, KY
Overall Rating: 4
Cleanliness:[7] • Staff:[4] • Location:[9]

• The location.
• NA.

“NA.”

Aug 18, 2008 by Al from Martinez, GA
Overall Rating: 3
Cleanliness:[7] • Staff:[1] • Location:[6]

• Business center.
• Staff was terrible!

“Neighborhood rundown and staff was poor. Rooms were adequate.”

Jun 16, 2008 by Joe from Maryville, TN
Overall Rating: 7
Cleanliness:[8] • Staff:[5] • Location:[9]

• Facility was wonderful, period.
• Counter staff couldn't tell me where to find hot water for tea (I found it myself), other goofs.

“This place would require only a bit more training of staff to be a fantastic hotel. I had three encounters with front desk staff, all resulting in errors on their part. They couldn't tell me where I could find hot water to make tea. I found some in the business lounge; the first morning after we arrived, we went to work out. When we came back to our room, our key didn't work most likely because someone had programmed the system incorrectly. We had to go back to the front desk to get a replacement which prompted another disconcerting action: since I hadn't taken ID to the exercise room, I offered to go with hotel staff and show ID once the room was opened; but they just handed over the key. Would they have given the key to a crook? Who knows; but I found it troubling. None of those ruined our trip; but it's a lot of mistakes for a two-night stay in a three-star place. I'd stay there again, I suppose, but I'd be more enthusiastic if they'd give their people a little better training.”

May 28, 2008 by David from Haltom City, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[6] • Location:[10]

• Sleep number bed/great showers.
• No help with bags from car to lobby to room.

“I only had a light load but had I packed more, it would have been difficult carrying all my bags.”

May 21, 2008 by Shawn from Edmond, OK
Overall Rating: 4
Cleanliness:[8] • Staff:[6] • Location:[9]

• The hotel was neat and clean. Staff was somewhat friendly.
• The pillows were absolutely horrible. Got 3 hrs of sleep.

“Overall the hotel was nice. Good Location. If you stay here I recommend you bring your own pillow.”

May 20, 2008 by Colette from Norman, OK
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Loved the kiddy water park idea.
• Had a queen bed instead of king.

“Great place to stay would do it again.”

May 16, 2008 by Isabella from Denver, CO
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Convenient, hospitable and good location.
• Poor access to computer room.

“It was a very good hotel with a good location.”

May 15, 2008 by Laura from Lindale, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[6]

• The night manager was extremely helpful and pleasant.
• Air conditioning was not adequate.

“Parking was not safe. It was suggested we remove everything from our vehicle because of thefts. All Radisson's need to do something about their desk chairs and work area (height of chair, lights). Their maintenance crews were fast and efficient.”

May 13, 2008 by Melissa from Hulbert, OK
Overall Rating: 6
Cleanliness:[7] • Staff:[6] • Location:[6]

• The great beds and kids pool.
• We were told we had a king bed but it was 2 queens and we had to change.

“The rooms could be a little more updated if I compared it to other 3 star hotels.”

May 8, 2008 by Tiffany from Allen, TX
Overall Rating: 2
Cleanliness:[2] • Staff:[1] • Location:[3]

• Breakfast buffet in restaurant was good.
• Not clean, didn't have the room we were promised.

“Noisy halls, dark rooms, just not the greatest hotel out there. Hard to believe that it is classified as 3 star. Could hear the music from the first floor night club pumping away until about 1:30 am.”

May 8, 2008 by David from Stillwater, OK
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[10]

• Convenience, price, clean.
• Staff was unfamiliar with locations of restaurants, etc.

“Very nice, would stay again.”

May 8, 2008 by David from Stillwater, OK
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[10]

• Convenience, very classy, clean, nice.
• Staff was unfamiliar with locations of restaurants, etc.

“Loved it!”

May 7, 2008 by Wendy from Midwest City, OK
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Accommodating staff extended hours for our group to enjoy the hot tub!
• Check in and out took a little longer than I expected, but I had four rooms.

“All of our arrangements were just as we had requested. We were pleased with the friendliness of staff, cleanliness and comfort of rooms, the hot tub, exercise room, everything was outstanding.”

May 6, 2008 by Tamara from Atoka, OK
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean, comfortable, and very close to the place I was going!
• I wish it had a refrigerator and microwave.

“I had an excellent time! I would love to go back and take my 6 year old to play in Louie's Lagoon!”

Apr 23, 2008 by Connor from Rogers, AR
Overall Rating: 2
Cleanliness:[3] • Staff:[2] • Location:[4]

• We did get to try sleep number beds-not impressed.
• Old televisions. Pay per view did not work. 3 calls for help-no one responded. Bad, expensive wine through room service.

“It was a very disappointing first year wedding anniversary. It does not meet 4 star ratings. Could not even rest because of the rotten group of screaming unsupervised children. We complained but no response. They played on the elevator, slammed doors all hours of the night, and took over the pool area. In the rooms, the televisions were old, pay per view did not work.”

Apr 23, 2008 by Brian from Tyler, TX
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[8]

• The family friendly atmosphere.
• They double billed me, told me that "oh that charge will disappear" wadded up my receipt and threw it in the trash.

“Very good room and had a nice water play area for kids. Hotel was good quality.”

Apr 16, 2008 by Lisa from Tulsa, OK
Overall Rating: 2
Cleanliness:[3] • Staff:[8] • Location:[1]

• Na.
• The "water park" was a zoo-we came to enjoy the hot tub, and that was impossible because kids were screaming till 11pm when it closed.

“I was just completely disappointed with the lobby area, the decor in the room, and the chaotic pool area..”

Mar 26, 2008 by Tony from Quinton, OK
Overall Rating: 1
Cleanliness:[10] • Staff:[10] • Location:[7]

• Pool and hot tube were nice if people wouldnt stalk or come n drunk.
• Sleep number beds were broke and the right side would air up or down and the bar brings n drunk people.

“The hotel was not that great the pool and hot tube was nice but try to relax n the hot tube at midnight attracted drunks front the bar and people asking to buy weed me my wife just left the rooms were small for the 10 level and upgraded package Sleep number bed was broke and would not air up or down and was unlivable and leaned to the left rooms were very small I would stay there it was more like a motel 6 but the price of 4 star hotel. The pool guy was nice let up say n the hot tube after the 11 pm shutdown time.”

Mar 26, 2008 by Joe from Blanchard, OK
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[5]

• Pillows, furniture in rooms, indoor pool.
• Just was not a 3 star hotel.

“Hotel was just ok. I would have been upset if I would have paid more. This is a good 2 star. The area it is in doesnt help it much either.”

Mar 25, 2008 by Sheryl from Wichita, KS
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[7]

• The swimming pool was awesome for kids. I think the best I have seen at a hotel!
• Seemed there were several things that did not work correctly, or needed work.

“The hotel was ok. As I said, the swimming pool was excellent! The hotel overall seems to be needing some work done on it to upgrade and get things back to working correctly condition.”

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Amenities at Sheraton Hotel Tulsa, Tulsa

120 AC 24 Hour Front Desk 24 Hour Security Air Conditioned Bar/Lounge onsite Boutiques Brailled Elevators Bus Parking Business Center CONCERGE FLOOR Car Rental Desk Childrens activities Coffee Maker in Room Complimentary breakfast not included in all rates. Conference Facilities Connecting Rooms Copy Service Cribs Available Doorman Elevators Executive Level Exercise Gym Express Checkout Express check-in FEMA Approved Fire Alarm with Light Fitness Center or Spa Free Newspaper Gift Shop Golf Grab Bars in Bathroom HSIA FOR LAPTOP IN PUBLIC AREAS Hairdryers Available Handicapped Rooms/Facilities Health Club

Housekeeping - daily Ice Machine In Room Movies Indoor Pool Iron Ironing Board Jacuzzi Laundry Service Laundry/Valet Services MASSAGE SERVICES Microwave available on request Modem in Room Outdoor Pool Outdoor parking at the hotel. Pets Allowed Public Address System Radisson Hotel Van Recreational Vehicle Parking Refrigerator available on request Restaurant Rollaway Beds Room Service Safe Deposit Box Security Features Shops/Commercial Services Smoke Detectors Sprinklers In Rooms Television with Cable Truck Parking Vending Machines WEDDING SERVICES WIRELESS INTERNET CONNECTION IN PUBLIC AREAS Wake-up Service Wheel Chair Access