Quality Inn Metro [Council Bluffs, IA]- Hotel Reviews - MyTravelGuide.com


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Quality Inn Metro 2-star

3537 West Broadway, Council Bluffs, IA

Ideal location. Easily accessible from I-29 and I-80. In the heart of Omaha/Council Bluffs Business District.[more]

  • Amenity Highlights — Continental Breakfast, Adjustable thermostat, Air conditioning, Airport shuttle service, Bellman
  • Average User Rating: 6.5 [rate it]
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User Reviews for Quality Inn Metro, Council Bluffs

Average User Rating: 6.5
Overall user rating
Cleanliness:[7.0] • Staff:[7.5] • Location:[7.5]
Based on 61 user ratings

Sep 22, 2009 by Steve from Bonesteel,SD
Overall Rating: 1 Overall user rating

  • Nothing.
  • No air conditioning, hard beds.

“Not a good experience very cheap.”

Jun 14, 2007 by Laura from David City, NE
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[10] • Location:[8]

  • I liked the mini suite and kitchen appliances; breakfast was very good.
  • Had to ask for soap; television channels are very limited.

“I enjoyed the mini suite. The refrigerator, microwave, coffee pot, and iron were convenient. It was comfortable and would be a nice place to stay with the children. I would definitely book this room again.”

May 11, 2007 by James from Santa Barbara, CA
Overall Rating: 2 Overall user rating
Cleanliness:[3] • Staff:[3] • Location:[4]

  • Proximity to Quest Center.
  • Cheap.

“Although the bathroom had been remodeled with new fixtures, we found them loose and poorly installed. Everything about the place was cheap and poorly done. It is a bottom end motel and certainly not a 2 star hotel.”

Apr 6, 2007 by Mariann from Treynor, IA
Overall Rating: 8 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Convenient and friendly and helpful.
  • No heat or air-conditioning, it didn¿t work.

“The staff was very helpful and friendly.”

Feb 21, 2007 by Brenda from Hastings, NE
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[8] • Location:[9]

  • The people who worked there and the location.
  • Nothing.

“This motel staff was very helpful and nice. I liked the fact they had a shuttle to places 5 miles away.”

Dec 27, 2006 by Rich from Sioux Falls, SD
Overall Rating: 5 Overall user rating
Cleanliness:[5] • Staff:[8] • Location:[5]

  • Comfortable beds, helpful staff.
  • Needs updating, heating was semi-functional.

“Older hotel that needs updating, close to downtown council bluffs but in an older neighborhood so we didn't feel really safe. Wouldn't stay more than one night.”

Nov 8, 2006 by Ira
Overall Rating: 9 Overall user rating

  • Good breakfast. Outdoor access.
  • Neighborhood and poor access from the highway.

“It was clean and friendly.”

Jun 29, 2006 by Tricia from Bend, OR
Overall Rating: 5 Overall user rating
Cleanliness:[6] • Staff:[6] • Location:[6]

  • They had shuttle service for locations anywhere.
  • Premises were not well maintained, staff not professional.

“The rooms are spacious and clean, but the hotel itself needs updating. For the price, I expected more.”

Mar 8, 2006 by Jamie from Sioux City, IA
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[5] • Location:[8]

  • Breakfast.
  • No pool towels.

“Excellent breakfast and spacious rooms. Only complaint is that I had to request pool towels both days.”

Nov 16, 2005 by Mary from Sioux Falls, SD
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • It was a very clean and quiet hotel.
  • We had to go to the office one night to get towels, because the maid did not do it.

“The Quality Inn in Council Bluffs was a very nice, clean, and quiet place to stay. The office staff was very helpful, and the breakfast was great.”

Oct 13, 2005 by James from Red Hook, NY
Overall Rating: 5 Overall user rating
Cleanliness:[5] • Staff:[9] • Location:[7]

  • Helpful front desk staff.
  • Needs to be refurbished, its pretty shabby.

“Nice people, hotel is run down, breakfast is o.k. at best. They could not fix the toilet, even after 2 tries. I fixed it myself. Good location. Nice pool. Beds are very comfortable.”

Sep 20, 2005 by Brenda from Ottumwa, IA
Overall Rating: 5 Overall user rating
Cleanliness:[5] • Staff:[6] • Location:[9]

  • The large rooms are great, breakfast was good.
  • Not smell too clean, seemed dirty, fridge need defrosted.

“This was overall a good stay. It was seemingly dirty and too many barking dogs. The room, once inside though, was great. Peeling tub caulking, fridge not working, maintenance never showing up took away from the overall picture.”

Sep 19, 2005 by Brian from Biloxi, MS
Overall Rating: 5 Overall user rating
Cleanliness:[7] • Staff:[4] • Location:[7]

  • Breakfast.
  • Evening reception lady was not very excited to work there.

“Hotel rooms are fine. Location is not close to interstate.”

May 27, 2005 by Terri from Firth, NE
Overall Rating: 9 Overall user rating
Cleanliness:[8] • Staff:[9] • Location:[10]

  • Their pool worked and the room was warm; good breakfast

“The staff at the Quality Inn was exceptional and the rooms were very good for the price paid. They provided prompt and courteous shuttle service and their breakfast made the value for the hotel even better.”

May 25, 2005 by Michael from Golden Valley, MN
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[7] • Location:[7]

  • Good furnishings, well kept.
  • Towels were rough and paper products were of lower quality.

“Good hotel in a rougher section of town. Well-maintained facilities, well-lit parking. Convenient access to Omaha. Spacious rooms with adequate amenities and limited cable TV.”

May 24, 2005 by Brenda from Atlasburg, PA
Overall Rating: 5 Overall user rating
Cleanliness:[5] • Staff:[8] • Location:[5]

  • The room was very large
  • the painting, pool closed

“This was an older hotel, directions given took you thru a long residential area, I found a shorter route on the Highway.”

Mar 17, 2005 by Steve from Sioux City, IA
Overall Rating: 10 Overall user rating
Cleanliness:[8] • Staff:[8] • Location:[8]

  • Convenient to airport and less expensive than airport hotels.
  • Nothing objectionable.

“Clean, spacious, great price and convenient to the Omaha airport.”

Mar 9, 2005 by Bert from Scranton, IA
Overall Rating: 5 Overall user rating
Cleanliness:[6] • Staff:[5] • Location:[7]

  • The pool was great
  • Had to argue to get a smoking room.

“Service desk personal was rude. It's a non smoking hotel you can't smoke here." And she had just put out her own cigarette in the office to which you could see right into as I walked up to check in."”

Jan 16, 2005 by Travis from Sioux City, IA
Overall Rating: 7 Overall user rating
Cleanliness:[3] • Staff:[8] • Location:[8]

  • How close it was to Omaha and the airport
  • There parking lot was terrible

“It snowed a week ago and there parking lot was till covered and covered in chunks of ice.”

Amenities at Quality Inn Metro, Council Bluffs

  • Adjustable thermostat
  • Air conditioning
  • Airport shuttle service
  • Bellman
  • Cable/satellite TV
  • Coffee maker
  • Complimentary Local Calls
  • Complimentary coffee in lobby
  • Computer w/ Internet
  • Continental Breakfast
  • Dataports on phones
  • Guest Use Copy Machine
  • Guest Use Fax Machine
  • Hair dryer
  • Handicap Access
  • Iron/Ironing Board
  • Laundry/Valet Services
  • Newspaper delivered (Mon-Fri)
  • Non smoking rooms available
  • Parking - complimentary
  • Pet Policy; Pets Allowed
  • Pool - indoor
  • Refrigerator
  • Self-service laundry facilities
  • Wake-up services
  • Work Desk with Lamp
Hotel Representatives:

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