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Comfort Inn at The Zoo-Omaha 2-star

2920 South 13Th Court, Omaha, NE

Zoo, stadium and Old Market District 2 miles. Casinos 2 miles. Airport 5 miles. Hot tub suites available.[more]

  • Amenity Highlights — FEMA Approved, Free Local Telephone Calls, High Speed Internet Access, No Pets Allowed, Parking
  • Average User Rating: 7.5 [rate it]
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User Reviews for Comfort Inn at The Zoo-Omaha, Omaha

Average User Rating: 7.5
Overall user rating
Cleanliness:[8.0] • Staff:[8.0] • Location:[8.0]
Based on 152 user ratings

Jun 6, 2008 by Jessika E. from Hartley, IA
Overall Rating: 6 Overall user rating
Cleanliness:[5] • Staff:[8] • Location:[5]

  • It was very close to the Omaha Zoo! Rooms were comfy & staff friendly.
  • It was very noisy and the breakfast wasn't very good.

“Very convenient place to say if you're going to the zoo.”

May 25, 2008 by Deena from Quincy, MA
Overall Rating: 7 Overall user rating
Cleanliness:[7] • Staff:[9] • Location:[7]

  • People were friendly and location was convenient to the zoo.
  • Bathroom shower was awful and the noise of very poorly behaved children was off-putting.

“I would recommend this hotel for families with children especially for those visiting the zoo. For business travelers or adult vacationers, the hotel may not be suitable. However, the staff was extremely courteous and helpful.”

Apr 10, 2008 by Denise from Cheyenne, AA
Overall Rating: 7 Overall user rating
Cleanliness:[8] • Staff:[8] • Location:[8]

  • It was clean and offered continental breakfast.
  • It is located close to the baseball field. Players coming in at night.

“It was clean and the front desk staff was friendly.”

Mar 31, 2008 by Mindy from Shawnee, KS
Overall Rating: 6 Overall user rating
Cleanliness:[5] • Staff:[6] • Location:[4]

  • Free breakfast, heated pool, near zoo, easy access from highway
  • Limited nearby restaurants.

“Hotel conveniently located blocks from the Zoo. Service friendly and good breakfast. Easy to access from highway, but hotel in older part of Omaha with rundown neighborhood and limited restaurants. However, Omaha small enough to drive to anything in short time. Enjoyable for a short getaway.”

Mar 31, 2008 by B from Kansas City, MO
Overall Rating: 7 Overall user rating
Cleanliness:[7] • Staff:[8] • Location:[7]

  • Location, pool, breakfast.
  • Synthetic linens, soft pillows.

“Great location: close to zoo and Downtown. Very friendly staff. Breakfast would be nice until 11. Pool is rather small, but not too chlorine.”

Mar 31, 2008 by Tom from West Des Moines, IA
Overall Rating: 1 Overall user rating
Cleanliness:[1] • Staff:[2] • Location:[4]

  • I like leaving. I am so very disappointed I had to spend money in a place like this. I thought about staying in my car instead of the room.
  • The hives which I got from sitting on the mattress.

“The room was very disappointing. I would never stay there again. I believe it should be considered a negative star.”

Mar 30, 2008 by Dick from Bloomington, IL
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[6] • Location:[8]

  • Clean, safe, convenient.
  • Breakfast was marginal.

“The hotel met all of our needs. The location was excellent, it was quiet and most important it was clean.”

Mar 29, 2008 by Beth from Liberty, MO
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[10] • Location:[10]

  • The staff was excellent!
  • The TV in our room did not work well.

“Great location - right off the highway, super close to the zoo and stadium and a McDonalds, safe and secluded. The pool is small but adequate for young kids. The breakfast was good and the room was clean. I'd definitely stay there again.”

Mar 27, 2008 by Jon from Shawnee, KS
Overall Rating: 7 Overall user rating
Cleanliness:[8] • Staff:[7] • Location:[5]

  • Convenient to the zoo and I-80.
  • Thin walls, uncomfortable beds.

“The staff was friendly and the lobby and room were clean. The indoor pool was surprisingly cold, and my son and I only spent about 10 minutes in there until we couldn't stand it anymore. While the location is convenient to the zoo and stadium, there are no restaurants nearby aside from a McDonald's, and the man at the front desk directed us back across the river to Council Bluffs for food and supplies. The walls were very thin - we heard a guy having coughing fits in the middle of the night, and there were maybe a dozen cars in the lot, so it wasn't very full. The pillows were way too mushy and the mattresses way too hard.”

Mar 27, 2008 by Ann from Tyler, MN
Overall Rating: 8 Overall user rating
Cleanliness:[9] • Staff:[10] • Location:[9]

  • The staff was amazing. The recommendations for eating were dead on.
  • The pool was very small.

“The location of the hotel was awesome. Everything about the experience was great except for the pool. The staff was over the top excellent and the breakfast was fantastic. I would recommend this hotel to anyone.”

Mar 24, 2008 by Linda from Windfield, IL
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[9] • Location:[9]

  • Nice rooms; friendly service.
  • The continental breakfast was poor quality - all carbs, no fruit or eggs.

“We have stayed here many times and find this motel to be convenient to the places we want to go. It is clean and comfortable. I was disappointed that the free breakfast has gone downhill in quality from the last time we stayed here.”

Mar 6, 2008 by Mark from Sioux Falls, SD
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Close to Omaha zoo, short drive to downtown, easy access from interstate.
  • Not walking distance from Downtown.

“Small hotel conveniently located by zoo and interstate 80, is not downtown, but very easy 1-2 mile drive to downtown, very friendly staff, and a nice free breakfast buffet.”

Mar 3, 2008 by Robin from Cedar Rapids, IA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Clean and very courteous staff.
  • Nothing at all.

“Awesome hotel, I would stay there again.”

Feb 28, 2008 by James from Storm Lake, IA
Overall Rating: 8 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[7]

  • Great front desk help. Room was spotless and the bed was very comfortable.
  • Nothing.

“Reservation was ready when we arrived. Room was spotless, it's a no smoking facility which is great. Bathroom was very clean, bed was really nice. 4 pillows per queen bed; no sag, clean comforters. No hassle check out. Pool was busy with kids in morning but it's away from the rooms, so no noise. I recommend this one to everyone.”

Feb 23, 2008 by Lori from Oak Grove, NE
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[10] • Location:[9]

  • Room was nice, great location, nice, clean pool, cookies.
  • No water pressure in shower.

“I really am glad we chose this hotel. It was very convenient, clean and the staff was extremely friendly. The pool was clean and a good temperature. The beds were comfy. Breakfast was good. The cookies at night were really good! The only thing I did not like was the super low water pressure in the shower.”

Feb 20, 2008 by Melanie from St Joseph, MO
Overall Rating: 1 Overall user rating
Cleanliness:[6] • Staff:[2] • Location:[6]

  • My husband being accused of smoking when he does not smoke and was charged $200.00 when other people were there.

“Comfort Inn in Omaha at the zoo have rude employees.”

Feb 20, 2008 by Lori from St. Joseph, MO
Overall Rating: 1 Overall user rating
Cleanliness:[5] • Staff:[1] • Location:[5]

  • Close to location we had to go to.

“Hotel was very smoky, people smoking, drinking in hallways, slamming doors, running in hallways, kids screaming in hallway all hours of night. Daughters new swimsuit, neighbors cell phone stolen by housekeeping. employs very rude. We will never stay at Comfort in again.”

Jan 14, 2008 by Brady from West Point, NE
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[9]

  • The Staff was more than helpful. The location was very appealing to me.

“The hotel was exactly what I expected. I enjoyed everything very much, and the staff even upgraded my room for no charge! I was very pleased with everyone and everything”

Jan 9, 2008 by Anita from Ames, IA
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[8] • Location:[8]

  • Location.
  • Not enough outlets.

“Offer wireless but not enough plug ins in room convenient to desk.”

Jan 4, 2008 by R from Richardson, TX
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Incredibly friendly staffs like-new building.
  • No hot tub by the pool.

“Stayed here 3 nights, wonderful experience. The entire staff was incredibly friendly, the building seemed brand new, I slept very well every night, and breakfast was actually good. Easy access to I-80. I've never stayed at a hotel with such a sincerely friendly staff. Also, the pool was quite warm, but of course small. If I need a hotel in Omaha again, this will definitely be the first place I look.”

Amenities at Comfort Inn at The Zoo-Omaha, Omaha

  • FEMA Approved
  • Free Local Telephone Calls
  • High Speed Internet Access
  • No Pets Allowed
  • Parking
  • Refrigerator
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