Sheraton Omaha Hotel

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Dec 13, 2006 by Sarah from Winterset, IA
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[2]

• Nothing- this hotel was horrible not a 3 star.
• Dirty, dingy, not a 3 star hotel had a name change that we were not notified of.

“This hotel was dirty, dingy, and the staff was extremely rude. There were no amenities to speak of. The dining area looked more like a lobby. The name was changed, so I wasted an hour looking for the hotel. Sheraton dint notified us of the name change. The room was run down, wallpaper was torn, and the bathroom was filthy, mold on the shower tiles, hair on the floors in the corners. The hallways were dark and dingy; the doors had wood chips and nicks in them. Parking was inconvenient, and we had to pay 7.00 to park in an uncovered parking lot. The front desk guy was a complete jerk.”

Dec 10, 2006 by Anne from Kansas City, MO
Overall Rating: 6
Cleanliness:[5] • Staff:[8] • Location:[6]

• Staff friendly; bed comfortable, location convenient.
• Shower seemed dirty bathroom needs to be remodeled.

“Overall, it was pleasant, but certainly not worth the regular price. Also, it is no longer the Sheraton. It is now the magnolia and the name change caused some initial confusion for us.”

Nov 21, 2006 by Roger from Omaha, NE
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• Classic ambience.
• **noisy** room furnace, very noisy.

“Perfect in most respects. Other than the noisy furnace, the windows in need of cleaning, and the small water stain on the ceiling, I wouldn't hesitate to stay here again, or recommend this hotel to friends.”

Nov 21, 2006 by Kyle from Sioux Falls, SD
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[7]

• Next to old market.
• No continental breakfast.

“We enjoyed our stay.”

Nov 16, 2006 by William from Hartington, NE
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Liked the old style look.
• Our confirmation said queen/king bed. Got 2 doubles.

“Very pleasant atmosphere. Enjoyed the architecture of the building. Meal prices kind of high.”

Nov 2, 2006 by Gene from Sioux Falls, SD
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[10]

• I loved the location and convenience.
• Room needs updating, (ceiling water stains, curtains frayed out, and caulking gone on bathtub).

“This is a good motel, but I think we hit it at a time where it could use some repairs. I would still recommend it because of the friendly staff and amenities.”

Nov 2, 2006 by Darrel from Flandreau, SD
Overall Rating: 1
Cleanliness:[8] • Staff:[2] • Location:[8]

• We liked the room that we stayed in.
• Did not care for the response of a late night incident.

“But on Saturday night we were awakened at 1; 30 in the am. With vulgar language and banging on our walls of our rooms. We let this continue about 30 to 40 minutes, and then we called the front desk to tell them that something had to be done with the noise and shouting of vulgarity outside our room. This continued for approx 30 minutes. The next morning I went to the front desk to remark on the horrible night. And the staff wasn't even aware that anything had happened during the night. They had just come on duty that Sunday morning. ”

Oct 26, 2006 by Laurie from Hermantown, MN
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[9]

• Rooms were good size and beds were extremely comfortable.
• Outdated and in need of a little repair and upkeep.

“Location to the Qwest Center and downtown shopping area is great. Security is good. Hotel is quiet and rooms are comfortable. Hotel employees were friendly and accommodating.”

Oct 25, 2006 by Russell from St Louis, MO
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[10]

• Good air ventilation and excellent bed!
• Nothing.

“I have no complaints about the comfort of the hotel. The room was clean. Areas of mold growing on the bathroom ceiling, but no problem for me.”

Oct 24, 2006 by Doug from South Sioux City, NE
Overall Rating: 8
Cleanliness:[10] • Staff:[9] • Location:[9]

• Neat atmosphere. A historic feel to the place. Beautiful tall ceilings and spacious room.
• No pool or spa. Poor value for the cost of the breakfast buffet and other breakfast items.

“It would be a very nice place for a romantic getaway. The rooms are very spacious and nice. The beds are very comfortable and it is a quiet hotel. A super location being close to the Old Market, Zoo, and other downtown attractions. Some downsides are that there is no pool or public hot tub. The value of the in hotel restaurant is poor. The breakfast buffet was almost $11 and it was just breakfast meat, potatoes, and scrambled eggs. We had to order off the menu to get the kids some pancakes and that cost an extra $9. I was disappointed in that.”

Oct 19, 2006 by Lauren from Austin, TX
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[8]

• I found the staff very accommodating to our family and children.
• The bathrooms need updating and the hall noise was rather loud.

“I enjoyed this quaint hotel. I found it excellent for families with young children as their is an enclosed courtyard where the kiddos can run free. The breakfast buffet was expensive, but with kid's eating free, $22 for a family of 4 is rather reasonable! I found the rooms quaint and the beds comfy. There are not a ton of amenities and I would not prefer this hotel for business travel as there is not free wireless internet access. The bathrooms could use some serious updating as well, but it is functional. The friendly staff made up for the areas where the hotel was lacking. We enjoyed our stay!”

Oct 17, 2006 by Jay from Granger, IA
Overall Rating: 3
Cleanliness:[6] • Staff:[6] • Location:[8]

• Patio area.
• Lock did not work, lock was removed by staff. Six hours later relocated, stayed in room to protect belongings.

“Poor communication from staff. Our entire door lock was removed. We were told repair person would " be right back". 6 hours later after contacting the desk we were relocated to another room with out apology.”

Oct 5, 2006 by Timothy from Marysville, KS
Overall Rating: 6
Cleanliness:[6] • Staff:[6] • Location:[7]

• Cleanliness.
• Lack of handicap accessible facilities.

“Located in the heart of downtown Omaha. Older building, on historical hotels registry. Rooms are large and clean. Lacks handicap accessibility due to age of building.”

Sep 28, 2006 by Carol from Overland Park, KS
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• We loved the beds! And the pillows! My teenage children even commented on them.
• I made a reservation for 4 and when we received our room only 1 bed, They changed our room.

“I previously lived in Omaha and remember the Aquilia Court, and have fond memories. The location was great along with parking. The breakfast buffet could use an upgrade.”

Sep 27, 2006 by Tim from Dubuque, IA
Overall Rating: 3
Cleanliness:[3] • Staff:[2] • Location:[8]

• Convenient.
• Seemed to imply we were not good enough for them.

“Managers arguing with employees on phone trying to get them to leave the bar they were at so they could work the next day for someone else.”

Sep 27, 2006 by Gordon from Lenexa, KS
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[7]

• Great beds, beautiful historic building.
• It was a little hard to find the front door.

“This is a nice facility just a few blocks west of the Old Market area lots of restaurants and south of the major downtown offices. It is more suited to business and adults than children. There is a good bar, excellent restaurant, and 24hr fitness center. But, they don't have a pool and it would be a little difficult to unload a lot of luggage and get it to the elevators.”

Sep 19, 2006 by Kurt from Des Moines, IA
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[7]

• It has a beautiful courtyard. I'm not sure what they use it for, though.
• No swimming pool, but that's understandable in a classic, old building.

“It has a nice, classic and classy feel. It's an easy walk to the Old Market area of town (maybe four blocks. The hotel restaurant didn't look like much, but we didn't eat there, so maybe it's not fair to judge.”

Sep 13, 2006 by Michael from Minneapolis, MN
Overall Rating: 7
Cleanliness:[9] • Staff:[8] • Location:[7]

• Charming building and nice rooms and staff.
• About 3 blocks away from being in a great location.

“For the price I paid the hotel was very nice. The room was clean, bed was comfortable, staff was nice, etc. It is also in a charming old building with a lot of character. My only issue with the place (and probably the reason the rates are so good) is that it is about 3 blocks away from being in a really nice part of downtown Omaha. My guess is that Star wood speculated on which way downtown would grow and they guessed wrong (it moved up the river rather than away from it). Overall a good stay - especially if you don't mind walking a bit. Also - the Flatiron restaurant (out the front door of the hotel - left one block) is excellent.”

Sep 8, 2006 by Andrea from Littleton, CO
Overall Rating: 5
Cleanliness:[5] • Staff:[5] • Location:[7]

• Room was spacious and bed was very comfortable.
• The room was poorly cleaned; bathroom small; shabby all over.

“The hotel had a slightly shabby, run-down elegance. Our room was spacious with high-ceiling. The bed was comfortable with excellent pillows, but poorly made--the sheets pulled out and started to bunch up before I had rolled over the first time! All the furniture was nicked and worn. Bathroom was tiny with old-fashioned shower curtain that stuck to you and the grout was grimy. Not what I would have expected from a Sheraton. It was worth the $65 we paid, but not more...”

Sep 8, 2006 by Joni from Clay Center, NE
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Very historic and nice rooms.
• Rooms are kind of small.

“Nice staff, beautiful art work in hotel.”

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Amenities at Sheraton Omaha Hotel, Omaha

Bar/Lounge Business Center Coffee Maker in Room Concierge Express Checkout Fitness Center or Spa Hairdryers Available

Laundry/Valet Services Meeting/Banquet Facilities No Smoking Rooms/Facilities Parking Restaurant Room Service Safe Deposit Box