Crowne Plaza Hotel Omaha-Old Mill

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User Reviews for Crowne Plaza Hotel Omaha-Old Mill, Omaha

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Oct 23, 2009 by Bob from Concord,NC
Overall Rating: 9

• Very quiet.

“Clean room, friendly staff, good food, and nice lobby area.”

Oct 13, 2009 by John from Mccook,NE
Overall Rating: 4

• Location.
• Our had only a small window in the upper corner of the wall -- like a basement. You could not see through it from the floor. The soap dish had mold.

“I think they are trying to get my on a shoestring. It shows in the maid service and cleanliness of rooms.”

Sep 16, 2009 by Jen from Sioux Falls,SD
Overall Rating: 10

• It was a very quiet hotel, I could not hear noise in the hallway, other room, etc.
• The pool water was very cold and there was no fridge.

“We had two young children with us. We enjoyed our stay and spent most of our time in the pool. The pool was very clean and not used much by other guests which was nice for our 2 year old. The rooms were very nice and clean.”

Sep 14, 2009 by Carla from Fort Wayne,IN
Overall Rating: 9

• Pet friendliness, accommodated my service dog.
• There were cob webs in some corners.

“It was adequate for the price I paid. I would stay there again when I go to Omaha the next time.”

Aug 9, 2009 by Carol from Maryville,MO
Overall Rating: 9

• Very
  quiet and very friendly staff.
• The bathrooms really needed remodeling & be cleaner.

“It was very convenient and quiet. The staff was very nice. The beds were very comfortable and room redecorated.”

Aug 4, 2009 by Heather from Columbia,MO
Overall Rating: 9

• The gift bag with ear plugs, pillow spray, and night mask was nice.

“The hotel was very nice. I liked the extra touches like the gift bag and window shade clip.”

Jul 27, 2009 by dawn from State College,PA
Overall Rating: 7

“We had connecting rooms. One of the rooms had phones that didn't work.”

Jul 26, 2009 by JoAnn from Albia,IA
Overall Rating: 7

• Everything looked clean and the staff was very quick when I requested more towels.
• Would like to have a free breakfast. Buffet was good but pricey.

“Hotel was easy to find and had plenty of parking. Pool area was very nice and very accessible for small children as well as adults. Room was on the small side but served our purposes.”

Jul 1, 2009 by Marv from Oneill,NE
Overall Rating: 9

“4th priceline stay here. Excellent hotel, would stay here every time.”

May 19, 2009 by Loren from Canton,SD
Overall Rating: 10

• Good mattress and great pillows.
• Nothing.

“Lots of extra touches including ear plugs and lavender spray. Quiet.”

Apr 29, 2009 by Cathy from Lees Summit,MO
Overall Rating: 3

• The staff was friendly.
• Very outdated hotel, and in need of much repair.

“I was initially placed in a room right off the elevator and loud ice machine, but I soon found out that the room AC was louder than either one of these. The staff was very agreeable to placing me in another room, but the second room had beds that weren't even level. One was so slanted that it would have been no problem falling out of it at night. The bottom line is that the hotel may have been nice at one time, but is definitely in need of some major TLC.”

Apr 17, 2009 by Tina from Hugo,MN
Overall Rating: 9

• The weight room was nice.
• The doors slammed a little loudly.

“Overall, the hotel was nice and comfortable. My partner woke up the first morning with what looked like a cockroach on his back. This was the only time either of us saw a bug in the room. The door to our room did not shut properly so we had to slam it or fight with it to get it to close properly. However, the staff was very friendly and responded to our housekeeping needs very quickly.”

Apr 16, 2009 by Butch from Lees Summit,MO
Overall Rating: 8

• Comfortable beds, and swimming pool.
• Nothing stood out as being fabulous.

“I expected more from a Crowne Plaza. This was along the lines of their regular Holiday Inn properties. The beds were very comfortable! The pool was very clean and refreshing! The room itself was the biggest disappointment in quality. No amenities stood out to make this an upscale property.”

Mar 26, 2009 by Mary from Wildwood,MO
Overall Rating: 8

• Very nice facility with an upscale environment.

“This was a very nice hotel with friendly and courteous staff. They had a beautiful indoor pool which we used. I would stay in the hotel again and I would definitely recommend it to others. We were very pleased with our stay.”

Mar 25, 2009 by Randall from Humboldt,IA
Overall Rating: 9

• Very comfortable bed - clean room and bathroom.
• Restaurant Sunday brunch poor for the money. Ran out of food early. Little to pick from.

“The booth seats were torn. The Sunday brunch had little to choose from - and ran out of what they did have early.”

Mar 23, 2009 by Julie from San Angelo,TX
Overall Rating: 10

• Spacious and quiet rooms with comfortable beds.
• Wish it had a microwave and a refrigerator.

“Excellent and friendly staff that met all my expectations. The room was very comfortable and spacious. I thoroughly enjoyed my stay and would be more than happy to stay there again on my next trip.”

Mar 11, 2009 by Pamela A. McMahon from Clive,IA
Overall Rating: 4

• The front desk staff was friendly and helpful.
• Our room had no heat - the initial room needed much remodeling. The tile needed a good scrub.

“I was not pleased with this hotel experience. Our initial room lacked heat. The register was chipped and rusted and very unattractive. Our second room was better although the tile needed a good scrubbing as the grout was dirty. I would not recommend this hotel.”

Mar 6, 2009 by Jim from Naperville,IL
Overall Rating: 2

• Leaving.
• Heating/Cooling system, Condition of room, carpets, shower, and general age.

“This hotel more than shows its age and is not deserving of the Crown Plaza moniker. It is an old run down Holiday Inn in dire need of an overhaul and upgrade. The heating unit in our room must not have had a thermostat that worked, it was noisy and ran at one speed. This hotel was the worse 3 Star I have experienced.”

Mar 2, 2009 by Jamie from Bloomington,IL
Overall Rating: 2

• Someone went through our suitcase and threw clothes all over the room when the do not disturb sign was on the door.

“This was not at all what we expected for a 3 star hotel. The hotel lobby looked nice. The hotel room was not clean. We checked in at 6 am and had someone go through our room while we were out running errands.”

Feb 26, 2009 by Rich from Pensacola,FL
Overall Rating: 7

• Nice pool, location is good for me personally.
• Former holiday inn, rooms are not fully upgraded to higher standard.

“Beautifully redecorated throughout, though the rooms show their Holiday Inn heritage - no cabinets in the bathroom, one small closet, the rooms are not small, but not large either. I didn't dine at the restaurant, but the restaurant/lounge area is very attractive and comfortable.”

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Amenities at Crowne Plaza Hotel Omaha-Old Mill, Omaha

24 Hour Front Desk AM/FM Alarm Clock ATM/Cash Machine Americans with Disabilities ACT ADA Compliant Bar/Lounge Bathroom Telephone Concierge Desk Connecting Rooms Copy Service Cribs Available DVD Player Desk with lamp Email Service Exercise Gym FAX Fire Alarm with Light Gift Shop Golf Guest Laundromat High Speed Internet Access Ice Machine Indoor Pool

Internet Access Laundry/Valet Services Lounge Modem Lines in Room Multilingual News Stand Parking Pets Allowed Phone with speaker Pool Radio Restaurant Rollaway Beds Room Service Safe Deposit Box Secretarial Service Security TV Remote Control Television with Cable Turndown Service Vending Machines Wake-up Service

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