Holiday Inn Omaha

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Sep 9, 2009 by Peggy from Broken Bow,NE
Overall Rating: 8

• Location to mall area.
• Bathroom door was stuck.

“Lovely arrangement of the pool. Liked our first floor room.”

Aug 14, 2009 by Janice from Columbus,NE
Overall Rating: 7

• Very up-to-date. At first glance, looked very classy.
• Seen 5 bugs on my stay, 3 dead on the bathroom floor when I got there.

“This was a nice up-to-date hotel, although I wouldn't say it was great. I really appreciated the water pressure in the shower, some hotels are terrible in that area. Breakfast in the dining area was pretty good. It was worth the price only because my child was free. I would give it 7 out of 10 stars and I would stay there again.”

Aug 1, 2009 by dwight from Villisca,IA
Overall Rating: 3

• beds excellent and room clean
• ice maker did not work, hot tub and whirpool did not work.no free breakfast,no in room movies and pool outside

“the information has been included above”

Jun 27, 2009 by Darlene from Oscar,LA
Overall Rating: 10

• The hotel staff was the friendliest and most helpful staff we've met in a long time.
• Nothing.

“The hotel was clean, the food was excellent, and the staff was friendly and helpful.”

Jun 11, 2009 by William from Dunlap,IA
Overall Rating: 9

• The location and the bed was very comfortable.
• The hot tub was out of order at the time.

“We enjoyed our stay and would plan on staying there again. It was clean and comfortable.”

May 19, 2009 by Doris from Lincoln,NE
Overall Rating: 9

• I wish the bath/shower had more grab bars. One did not seem adequate.

“The hotel was in a quiet area, away from main roads. There was shopping and restaurants a short distance away. Getting to downtown Omaha was very easy.”

Apr 10, 2009 by Holly from Chesterfield,MO
Overall Rating: 7

• Price, helpful desk staff.
• Cobwebs and moldy smell in back hall.

“Nice location close to outer suburbs, convenient access to major roads and amenities.”

Apr 10, 2009 by Jason from Wauwatosa,WI
Overall Rating: 5

• Location.
• Unprofessional staff.

“Originally, I thought this hotel was going to be great. The person who checked us in was very kind and upgraded our room to a room with a refrigerator since we were staying so long. Unfortunately, that was were the good stuff ended. The room was so small that we could barely fit in it. (We were traveling with our three small children and the hotel knew this.) One day during our stay, our room was not cleaned at all. At the end of our stay, we ended up having to check out early than expected and the desk clerk, although nice, had no idea how to do this and it took almost a half hour to check out.”

Feb 24, 2009 by Jim from Sioux Falls,SD
Overall Rating: 5

• Good location and adequately appointed.
• Toilet stool required manual flushing, staff accused us of smoking in room without
  any justification.

“Bathroom stool did not work unless tank was filled with water after each use. Hotel full, not given different room until second night. When leaving, staff falsely accused us of smoking in room based purely on seeing us exit building to smoke outside. Falsely claimed to have received report. Very angering and insulting.”

Feb 19, 2009 by Lee from Crookston,MN
Overall Rating: 10

• Rooms were very nice and spacious (huge!).
• A little bit out of the way, since our business was at the Qwest Center.

“Very nice, is a little bit hard to find, but overall was a great experience. Room and bathroom were absolutely huge.”

Oct 6, 2008 by jeff
Overall Rating: 2

• Location.
• A 2 star hotel at best, not 3 star.

“Antiquated, musty (maybe even moldy) hotel without upgrades or remodels (at least not that could be seen or felt).”

Sep 15, 2008 by dave
Overall Rating: 7

“Would like the hotel better if they offered a free breakfast. Rooms are clean and nice.”

Sep 5, 2008 by Tom from Ramsey, MN
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[8]

• Price.
• Did not address complaint for repair of room item.

“Although clean, this hotel did not sparkle as I would expect this star level. Carpets were worn and stained. Room was comfortable. Toilet seat was loose, I asked that it be tightened, but hotel staff blew off my concern. Will not return to this hotel.”

Sep 4, 2008 by Greg
Overall Rating: 10

“Room was clean, very comfortable bed.”

Sep 3, 2008 by Amy from Papillion, NE
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• The hotel was so much nicer than I expected.
• The hot tub was too cool. The staff would not make it warmer.

“This hotel was great, not expensive, and I was delightfully surprised with the quality. I enjoy the Radisson's bedding over everyone else, but they were right up there. I would definitely stay there again, and pass a good review with friends.”

Aug 20, 2008 by Ronda from Canton, SD
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[8]

• Windows opened so we could enjoy fresh air.
• Room smelled a bit musty and like cigarette smoke.

“We were pleased with the location and accommodations. The outdoor pool was small, but clean and well maintained. We would stay there again anytime.”

Aug 17, 2008 by Raschelle from Oklahoma City, OK
Overall Rating: 10
Cleanliness:[10] • Staff:[5] • Location:[10]

• The kitchenette in the room; excellent addition.
• The staff was unfriendly.

“The room was nicely decorated, and I loved the kitchenette. The front desk staff was unfriendly but the room was very comfortable so that made up for the unfriendly staff.”

Aug 11, 2008 by Dave from Saint Joseph, MO
Overall Rating: 7
Cleanliness:[7] • Staff:[9] • Location:[8]

• Rooms were very clean and comfortable.
• When it involves kids its about the pool. For adults--the Jacuzzi. Jacuzzi was shut down and the pool water heavily chlorinated.

“Clean hotel with good service. The pool was open but cloudy. The Jacuzzi was closed. It is important for kids to have the water recreation. Please make this a priority or patrons will look elsewhere!”

Aug 8, 2008 by Roger from Lexington, NC
Overall Rating: 3
Cleanliness:[1] • Staff:[4] • Location:[8]

• The bed was comfortable.
• Tub did not drain, keys stopped working, and it was dirty.

“When I took my first shower, the tub did not drain at all. I called and it was fixed, but if housekeeping was cleaning the tub, they would have seen this. The iron did nothing but leak water on my clothes. It took 2 requests for them to bring another iron that turned out to be worse. Every morning and night the trash cans were overflowing at the pool and entrances. My key stopped working twice during my stay. I was on the far end of the hotel and had to go to the front desk each time for a new key. After working all day in 100 degree heat, I came in and all I wanted was a shower and dinner. I had no towels. I called and they said because they were sold out, they did not have enough towels. They were in the laundry and would be up in an hour or so. My entire 10 day stay was terrible.”

Aug 7, 2008 by Azza from Ponte Vedra Beach, FL
Overall Rating: 6
Cleanliness:[6] • Staff:[7] • Location:[7]

• It was ok, standard room.
• It had a few problems, leaking AC units.

“Nice hotel.”

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Amenities at Holiday Inn Omaha, Omaha

Air Conditioned Americans with Disabilities ACT ADA Compliant Bath Tub Business Center Coffee Maker in Room Concierge Desk Copy Service Cribs Available Desk with lamp Email Service Exercise Gym FAX Fire Alarm with Light Free Newspaper Guest Laundromat

Hairdryers Available High Speed Internet Access Ice Machine Iron Laundry/Valet Services Lounge Outdoor Pool Pets Allowed Phone with speaker Pool Public Address System Restaurant Room Service Safe Deposit Box Satellite TV

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