Clubhouse Inn and Suites Omaha

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User Reviews for Clubhouse Inn and Suites Omaha, Omaha

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Sep 5, 2008 by Tom from Ramsey, MN
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[8]

• Price.
• Did not address complaint for repair of room item.

“Although clean, this hotel did not sparkle as I would expect this star level. Carpets were worn and stained. Room was comfortable. Toilet seat was loose, I asked that it be tightened, but hotel staff blew off my concern. Will not return to this hotel.”

Sep 3, 2008 by Amy from Papillion, NE
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• The hotel was so much nicer than I expected.
• The hot tub was too cool. The staff would not make it warmer.

“This hotel was great, not expensive, and I was delightfully surprised with the quality. I enjoy the Radisson's bedding over everyone else, but they were right up there. I would definitely stay there again, and pass a good review with friends.”

Aug 20, 2008 by Ronda from Canton, SD
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[8]

• Windows opened so we could enjoy fresh air.
• Room smelled a bit musty and like cigarette smoke.

“We were pleased with the location and accommodations. The outdoor pool was small, but clean and well maintained. We would stay there again anytime.”

Aug 17, 2008 by Raschelle from Oklahoma City, OK
Overall Rating: 10
Cleanliness:[10] • Staff:[5] • Location:[10]

• The kitchenette in the room; excellent addition.
• The staff was unfriendly.

“The room was nicely decorated, and I loved the kitchenette. The front desk staff was unfriendly but the room was very comfortable so that made up for the unfriendly staff.”

Aug 11, 2008 by Dave from Saint Joseph, MO
Overall Rating: 7
Cleanliness:[7] • Staff:[9] • Location:[8]

• Rooms were very clean and comfortable.
• When it involves kids its about the pool. For adults--the Jacuzzi. Jacuzzi was shut down and the pool water heavily chlorinated.

“Clean hotel with good service. The pool was open but cloudy. The Jacuzzi was closed. It is important for kids to have the water recreation. Please make this a priority or patrons will look elsewhere!”

Aug 8, 2008 by Roger from Lexington, NC
Overall Rating: 3
Cleanliness:[1] • Staff:[4] • Location:[8]

• The bed was comfortable.
• Tub did not drain, keys stopped working, and it was dirty.

“When I took my first shower, the tub did not drain at all. I called and it was fixed, but if housekeeping was cleaning the tub, they would have seen this. The iron did nothing but leak water on my clothes. It took 2 requests for them to bring another iron that turned out to be worse. Every morning and night the trash cans were overflowing at the pool and entrances. My key stopped working twice during my stay. I was on the far end of the hotel and had to go to the front desk each time for a new key. After working all day in 100 degree heat, I came in and all I wanted was a shower and dinner. I had no towels. I called and they said because they were sold out, they did not have enough towels. They were in the laundry and would be up in an hour or so. My entire 10 day stay was terrible.”

Aug 7, 2008 by Azza from Ponte Vedra Beach, FL
Overall Rating: 6
Cleanliness:[6] • Staff:[7] • Location:[7]

• It was ok, standard room.
• It had a few problems, leaking AC units.

“Nice hotel.”

Aug 7, 2008 by Rings from Pompano Beach, FL
Overall Rating: 6
Cleanliness:[7] • Staff:[7] • Location:[8]

• Location.

“Old and worn out. In serious need of a major refurbishment. Staff mostly helpful but they cannot make up for what time has taken its toll on.”

Aug 6, 2008 by Mary from Hebron, NE
Overall Rating: 2
Cleanliness:[1] • Staff:[1] • Location:[8]

• Whirlpool was clean and nice. Courtyard was nice.
• Our room was dirty when we checked in and the hotel staff did nothing to correct it.

“I was very disappointed. Usually this hotel is nice but our room had obviously not been cleaned when we checked in and when I asked the staff to clean it they said they would but they never did. When I told another staff about it when we checked out she said the manager would call me and he never did. very disappointing!”

Aug 6, 2008 by Sully from Edwardsville, KS
Overall Rating: 7
Cleanliness:[4] • Staff:[8] • Location:[6]

• Outdoor pool and courtyard was nice.
• It could have been cleaner and some updating on the carpet. The ice machines were not working.

“This is an o.k. hotel, especially if you would like something simple to get to and to have an outdoor pool. There is some dining nearby but not a lot that is family friendly mostly bars. Good-sized room and very friendly housekeeping staff.”

Aug 5, 2008 by Lani from Las Vegas, NV
Overall Rating: 7
Cleanliness:[5] • Staff:[9] • Location:[9]

• Good location, easy access to freeways. Big room.
• Mold in tub.

“Room was very big and spacious and bed was comfortable but decor was outdated. There was mold in the tub.”

Aug 4, 2008 by Jim from Fort Worth, TX
Overall Rating: 5
Cleanliness:[6] • Staff:[3] • Location:[4]

• Clean sheets/air-conditioning worked.
• It was an adequate 2 star hotel.

“It was an adequate 2 star hotel.”

Jul 23, 2008 by Traci from Norfolk, NE
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[8]

• The room was spacious and the couch was nice for conversation with friends.
• I wish they would offer a free breakfast with your stay.

“Nice facility with comfortable spacious rooms. No breakfast which would have been nice? Good location.”

Jul 20, 2008 by Meredith from Cypress, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very clean and great location!
• I liked everything!

“This hotel is really nice and has recently been remodeled. It had great rooms and food. It has room service and a variety menu.”

Jul 18, 2008 by Teresa from Sioux Falls, SD
Overall Rating: 3
Cleanliness:[2] • Staff:[7] • Location:[8]

• The courtyard.
• Poorly cleaned room.

“General condition of hotel is poor for the star level. Public areas and halls looking worn out. Dings in and soiled walls. Trash from previous guest left in room.”

Jul 18, 2008 by Neil from Norfolk, NE
Overall Rating: 6
Cleanliness:[6] • Staff:[6] • Location:[6]

• Attractive lobby.
• Hard beds.

“Nice hotel. Better suited for business then pleasure. My wife didn't like that hotel.”

Jul 17, 2008 by Mike from Muncie, IN
Overall Rating: 5
Cleanliness:[5] • Staff:[5] • Location:[2]

• Room was pretty nice.
• Hidden location and public area cleanliness.

“Just average.”

Jun 28, 2008 by Michael from Muncie, IN
Overall Rating: 5
Cleanliness:[7] • Staff:[3] • Location:[2]

• Room was nice.
• Business center was at the very front of the hotel which was a long way from my room. Kids playing on the computers in the business center.

“Not really all that great for an upscale Holiday Inn.”

Jun 7, 2008 by Mary from Greeley, CO
Overall Rating: 2
Cleanliness:[2] • Staff:[2] • Location:[2]

• Dessert.
• Mold, pool published but not working, bugs in our room, poor customer service.

“We selected this hotel primarily because it listed a pool (for our kids to unwind). When we checked in we were told by a cocky young man that it wasn't set up yet, so the kids were very disappointed. We checked into our room and I called to get linens for the fold-out couch. the same cocky front desk person said "have you opened the couch yet?" I replied "no" and he said "you need to open it first". Then hung up. So I opened it, and there was only a fitted sheet. So I called back and asked again, he seemed put out that I called and that we needed linens. Just after that, I killed 2 earwigs crawling on the walls and when I took a shower in the morning the shower curtain had black mold all over it as did the walls around the toilet. The food service staff were very friendly and courteous.”

Jun 4, 2008 by Travis. from Sioux Falls, SD
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Very clean.
• Pool was not functioning.

“Everything was good, except that the swimming pool was not open for our stay, and with two little kids, it was very important to have a hotel with a pool.”

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Amenities at Clubhouse Inn and Suites Omaha, Omaha

Air Conditioned Americans with Disabilities ACT ADA Compliant Bath Tub Business Center Coffee Maker in Room Concierge Desk Copy Service Cribs Available Desk with lamp Email Service Exercise Gym FAX Fire Alarm with Light Free Newspaper Guest Laundromat

Hairdryers Available High Speed Internet Access Ice Machine Iron Laundry/Valet Services Lounge Outdoor Pool Pets Allowed Phone with speaker Pool Public Address System Restaurant Room Service Safe Deposit Box Satellite TV