La Quinta Inn Garland [Garland, TX]- Hotel Reviews - MyTravelGuide.com


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La Quinta Inn Garland 2-star

12721 I-635, Garland, TX

The La Quinta Inn-Dallas Garland is east of downtown Dallas between White Rock Lake State Park and sprawling Lake Ray Hubbard.[more]

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User Reviews for La Quinta Inn Garland, Garland

Average User Rating: 7.5
Overall user rating
Cleanliness:[7.5] • Staff:[8.0] • Location:[7.0]
Based on 64 user ratings

Jun 27, 2009 by Brad from Nederland,TX
Overall Rating: 10 Overall user rating

  • The price was adequate for the star level.
  • The neighbor hood was not the best location.

“I was very pleased with this hotel for a business trip. The price was right, the beds were comfortable, WiFi in rooms and was right off of the interstate.”

Mar 22, 2009 by Jake from Rockwall,TX
Overall Rating: 2 Overall user rating

  • The desk clerk was attractive.
  • It was musty and smelled like bug spray.

“I had great digfficulty finding the hotel. The other guests had no concept of late hours and were outside of my room talking on cell phones and to each other all night too. Very poor all the way around.”

Jan 19, 2009 by Dr. Charles Moradi from Chicago,IL
Overall Rating: 10 Overall user rating

  • Location and Service. Staff was extremely helpful and desired to make my stay comfortable. Dedicated employees.

“Excellent hotel stay.”

Aug 13, 2008 by Virginia from Gatesville, TX
Overall Rating: 7 Overall user rating
Cleanliness:[7] • Staff:[7] • Location:[5]

  • Beds were nice, air worked great.
  • Small shower, no microwave or small frig.

“It was nice hotel but my daughter thought you should have a microwave and small frig, otherwise a very hotel. We did have a problem with the hot water once; it didnt heat up until we ran the water a long time, not sure why it happened.”

Jun 2, 2008 by Cynthia from Amarillo, TX
Overall Rating: 1 Overall user rating
Cleanliness:[2] • Staff:[1] • Location:[3]

  • Most of the staff was good, manager a problem.
  • General manager was not living up to their logo of satisfaction guarantee.

“I have been at this hotel several times and on one visit. I was dissatisfied and ask for a discount on the next visit (two weeks later) and refused to give first and all of a sudden the charge was run through my credit card a month before my stay. If that had not happened I would not have gone back there at all.”

May 22, 2008 by Mike from Thornill, ON CA
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[8] • Location:[9]

  • Comfortable beds, clean rooms.
  • A little bit too much air freshener, eventually got used to it.

“I just needed a place to sleep while driving through Dallas. This place was great. Nicer than some 3-star hotels I've been to.”

Apr 27, 2008 by Rickeena from San Antonio, TX
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Nice atmosphere.
  • No refrigerator or microwave.

“Nice hotel clean room, but no microwave, or refrigerator.”

Apr 22, 2008 by Eric from Riverside, CA
Overall Rating: 8 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[8]

  • I was surprised at the hotels cleanliness.
  • I thought the time for the continental breakfast was cut short.

“Thought it was a bit out of the way, it was very clean and quiet. No problems with the room or television. It is was I've come to expect of a LaQuinta Hotel.”

Apr 21, 2008 by Billy from Houston, TX
Overall Rating: 7 Overall user rating
Cleanliness:[7] • Staff:[7] • Location:[9]

  • Wireless internet.
  • Felt dirty.

“When nothing else is available, this will do, but it would be toward the bottom of my list for places to recommend.”

Apr 16, 2008 by Rita from Douglas, AZ
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[3]

  • Nice and comfortable.
  • 20 miles from our visit location.

“Everything was great the only thing is that we needed to travel about 20 miles to family which was little out of everyones way. We were picked up every morning and dropped off in the evening and it was loss of time. Otherwise, it was nice.”

Apr 16, 2008 by Kimberly from St. Paul, MN
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[7] • Location:[7]

  • It was worth the money.
  • Access due to one way road.

“The service was very friendly and clean.”

Mar 23, 2008 by Jarret from Los Angeles, CA
Overall Rating: 8 Overall user rating
Cleanliness:[9] • Staff:[8] • Location:[6]

  • It was clean and safe (with 24 hour security) and the staff was very helpful.
  • The breakfast doesn't include the waffles that every other La Quinta I've been to has.

“This hotel is very decent and probably the best 2 star hotel in this little area. The friendly and attentive care from the hotel staff pushes it far beyond any hotel around the area, including that of some 3 or 4 star hotels I've been to in other cities.”

Feb 5, 2008 by
Overall Rating: 9 Overall user rating

  • Always clean, comfortable, and friendly.

“Convenient with decent restaurants nearby, although the area is not scenic. Great for business travel.”

Dec 12, 2007 by Caesar from Dallas, TX
Overall Rating: 2 Overall user rating
Cleanliness:[2] • Staff:[7] • Location:[2]

  • I really didnt like much from the hotel.
  • The room smelled like a public restroom.

“I didnt not like my stay at the hotel. I order a 2 star hotel but the one I got seem like a no star hotel. Maybe next time I will just try 3 stars.”

Nov 8, 2007 by Alma from Chandler, TX
Overall Rating: 9 Overall user rating
Cleanliness:[8] • Staff:[10] • Location:[8]

  • Convenience of the location to my destination.
  • Openness to non guest visitors.

“We were in the area for the white rock marathon, and the hotel had the perfect location for just an overnight stay and early departure.”

Sep 24, 2007 by Crystal from Shreveport, LA
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Location:[9]

  • Location!
  • We were sent to a room at the very back of the hotel. It was dark!

“Overall, this hotel met our expectations. The continental breakfast was great!”

Mar 20, 2007 by Tena from Tomball, TX
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[8]

  • The room was clean and did not smell like a smoking room.
  • Nothing.

“This La Quinta, although, a motel rather than a hotel was much better than the regency hotel we stayed at last weekend. The room was very clean and fresh. The bed was very comfortable. Much more so than the regency hotel just down the road. This motel should be upgraded to a high star hotel. Between Marriott in mesquite and the regency hotel in Dallas.”

Nov 13, 2006 by John from Kingwood, TX
Overall Rating: 5 Overall user rating
Cleanliness:[3] • Staff:[9] • Location:[1]

  • The staff was very friendly and helped resolve problems.
  • The rate I received was no better than a walk in rate.

“Friendly staff in a property in need of reconditioning. Some confusion at check in, but not really the fault of the front staff. Friendly, helpful staff in a run down property.”

Sep 26, 2006 by Kenneth from Paris, TX
Overall Rating: 1 Overall user rating
Cleanliness:[5] • Staff:[3] • Location:[5]

  • Beware- This hotel charged my credit card after I had paid for the room.
  • They, then, would not credit my card without being threatened with a lawyer!

“Be very careful! It has been over a week and they still will not make the overcharge correct. The manager has never returned my calls and will not talk with me. Never stay at this hotel!”

Jul 31, 2006 by Charlotte from Dumas, TX
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[10] • Location:[3]

  • Employees were helpful, grounds were very clean and well kept.
  • I had room overlooking pool. Very noisy.

“Nice hotel, although not convenient location to downtown and central business district. Employees were helpful, friendly, and willing to accommodate. Room was nice, clean, well stocked, and air conditioner worked very nice during the hot weather.”

Amenities at La Quinta Inn Garland, Garland

  • 24 Hour Front Desk
  • AM/FM Alarm Clock
  • Air Conditioned
  • Americans with Disabilities ACT ADA Compliant
  • Audio Visual Equipment
  • Balcony
  • Bath Tub
  • Bathroom Telephone
  • Bidet
  • Boating
  • Breakfast
  • CD Player
  • City Center
  • Coffee Maker in Room
  • Computer in Room
  • Conference Facilities
  • Continental Breakfast
  • Copy Service
  • Cordless Phone
  • DVD Player
  • Data port Available
  • Desk with lamp
  • Express Check In
  • Express Checkout
  • FAX
  • Fire Place
  • Fishing
  • Fitness Center or Spa
  • Free Local Telephone Calls
  • Free Parking
  • Golf
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • High Speed Internet Access
  • In Room Movies
  • Internet Access
  • Iron
  • Ironing Board
  • Jacuzzi
  • Jogging Track
  • Kitchen
  • Laundry Service
  • Laundry/Valet Services
  • Meal Plan - Continental
  • Meeting/Banquet Facilities
  • Microwave
  • Mini Bar
  • Modem Lines in Room
  • Modem in Room
  • No Smoking Rooms/Facilities
  • Outdoor Pool
  • Parking
  • Pets Allowed
  • Phone with speaker
  • Racquetball Courts
  • Radio
  • Refrigerator
  • Rollaway Beds
  • Safe
  • Safe Deposit Box
  • Sauna
  • Security
  • Shower
  • Smoke Detectors
  • Suite
  • TV
  • TV Remote Control
  • Telephone
  • Television with Cable
  • Temperature Control
  • Toilet
  • Trouser Press
  • VCR
  • Wake-up Service
  • Wet Bar
  • Wheel Chair Access
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