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Renaissance Dallas Richardson
900 E Lookout Drive,
Richardson, TX
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Average User Rating: 9.0 Cleanliness:[9.5] • Staff:[9.0] • Location:[8.5] Based on 249 user ratings |
Apr 16, 2008 by
Kim from Longview, TX
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“The decor in the lobby was beautiful, the atmosphere was great, and the beds were very comfortable and inviting.”
Apr 16, 2008 by
Lorenzo from Spring, TX
Overall Rating: 6
Cleanliness:[7] •
Staff:[5] •
Location:[4]
“Too loud. Could use more security to help keep patrons in order. Too many children allowed running loosely in the hallways at any hour.”
Apr 15, 2008 by
David from Round Rock, TX
Overall Rating: 10
Cleanliness:[10] •
Staff:[9] •
Location:[10]
“This hotel was very comfortable to stay in with an open environment and romantic atmosphere. The rooms were just like at home with a very non-hotel like bed.”
Apr 4, 2008 by
Cathy from Tooele, UT
Overall Rating: 10
Cleanliness:[9] •
Staff:[9] •
Location:[4]
“Excellent.”
Apr 1, 2008 by
Rhondda from Wimberley, TX
Overall Rating: 4
Cleanliness:[7] •
Staff:[8] •
Location:[5]
“4 star accommodations set an expectation for me and it doesn't include art on the wall or the furniture. The rooms were comfortable, but all hotels are. Staff members were friendly - but seemed competitive to see who "gets the tip" both in the restaurant and the valet/bell) rather than customer satisfaction. Would I go back to this hotel - I would not. With amenities being a bonus - this hotel chose to nickel and dime me to death (or $10 me to death) for things I feel other hotels give to their customers as a "thank you" for choosing us reward. PS I received free internet from the City of Richardson, (because I was on the 10th floor) as opposed to the $10 per day fee from the hotel.”
Feb 19, 2008 by
Julie from Carmel, IN
Overall Rating: 9
Cleanliness:[10] •
Staff:[10] •
Location:[9]
“This is a very attractive hotel with nicely appointed rooms. It seems most suited to the business traveler. I would not recommend it for families. Nice, adequately sized bathroom and comfortable bed. Horrible view (roof top with mechanical systems) from our room on the 2nd floor. The room was not as quiet as I had expected, as I could hear the plumbing from neighboring rooms, doors slamming, etc., Excellent staff.”
Jan 28, 2008 by
Darlene from Bradenton, FL
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“The accommodations that the Renaissance Hotel provided were beyond expectations. The staff was extremely friendly and helpful. Room service was second to none. I would recommend this hotel to anyone who would like to enjoy a stress free stay.”
Oct 10, 2007 by
Kris from Orlando, FL
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“Very clean and comfortable. I did not like that I felt that I was charged so many extras.”
Aug 14, 2007 by
Joy from Lubbock, TX
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“Overall, I recommend this hotel highly.”
May 10, 2007 by
Lindsay from Killeen, TX
Overall Rating: 7
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“The hotel was nice, but I had never been to a 4.5 star hotel that did not have at least a small microwave/refrigerator in the room. This was an inconvenience. A public microwave on one of the floors would have been sufficient, but they didn't have that. Also, I have stayed in 5 star hotels that offered a complimentary breakfast; this hotel did not and was disappointing.”
May 6, 2007 by
Kathy from Gladewater, TX
Overall Rating: 8
Cleanliness:[8] •
Staff:[8] •
Location:[5]
“This is a very nice hotel. I would have liked it much better if the bed had been more comfortable.”
May 2, 2007 by
Howard from Ben Wheeler, TX
Overall Rating: 8
Cleanliness:[9] •
Staff:[9] •
Location:[7]
“Excellent hotel.”
Apr 26, 2007 by
Julie from San Diego, CA
Overall Rating: 9
Cleanliness:[9] •
Staff:[9] •
Location:[8]
“This hotel was lovely. Staff was so gracious, even under sold-out busy conditions. Lovely rooms. ”
Mar 27, 2007 by
Jeanne from Wichita, KS
Overall Rating: 7
Cleanliness:[8] •
Staff:[8] •
Location:[6]
“The hotel is beautiful and the beds very comfortable, but had frustrations that we had to pay $8/day additional for parking and we called ahead to make sure we had double beds for two adults and two children and they only gave us a king size bed and one roll away bed. Very cramped.”
0 of 1 people found this review helpful.
Mar 20, 2007 by
Sheena from Paris, TX
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[7]
“I would recommend this renaissance hotel to anyone whether it is leisure or travel. It was a great experience. I took my grandchildren because it was spring break and they had a wonderful time in the heated pool.”
Mar 9, 2007 by
Craig from Castle Rock, CO
Overall Rating: 10
Cleanliness:[10] •
Staff:[9] •
Location:[9]
“Very nice, clean, very nice lobby area.”
Jan 29, 2007 by
Kevin S. from Albuquerque, NM
Overall Rating: 4
Cleanliness:[8] •
Staff:[1] •
Location:[8]
“I will never return, hotel screwed up my cab ride to the airport, missed flight and hotel staff was so rude!”
Jan 18, 2007 by
Sarah from Oakland, CA
Overall Rating: 10
Cleanliness:[10] •
Staff:[9] •
Location:[7]
“This hotel was really great very clean and new. The staff was top quality, and the facilities were top grade. We ended up being there in miserable weather, and so spent a lot of time at the hotel, but were not unhappy to be there. Very comfortable.”
1 of 1 people found this review helpful.
Nov 15, 2006 by
Charles from Midland, TX
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“We have stayed at this hotel twice before and like the upscale accommodations - close to good shopping and dinning.”
Nov 1, 2006 by
Kevin from Houston, TX
Overall Rating: 9
Cleanliness:[9] •
Staff:[8] •
Location:[10]
“I pretty much like everything about this hotel from the cleanliness to the convenience of its location. The only thing was there was a charge for the parking. The fee is ok, but I think they should have disclosed that to me upfront. I still would have parked there in any case, but I just don't like surprises when I look at my credit card statement.”
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