Extended Stay America Dallas/Richardson

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User Reviews for Extended Stay America Dallas/Richardson, Dallas

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Sep 4, 2008 by David from Fort Worth, TX
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[5]

• Easy freeway access.
• Next to race track.

“Small rooms, but nice for one of the first extended stay hotels. Before the invent of extended stay rooms, I would have thought it was amazing; but by today's standards, slightly below par.”

Aug 28, 2008 by Richard from Rockwall, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very friendly staff and spacious rooms.
• Hard bed with excessively worn linens.

“The staff was courteous and greeted me with smiles in an abrupt manor.”

Mar 3, 2008 by Paul from Columbia, MD
Overall Rating: 1
Cleanliness:[3] • Staff:[1] • Location:[5]

• It's location near the highway.
• The service from the staff was awful.

“This hotel is close to the highway, though not really close to anything else. Service is awful and the beds are abnormally sized (to the small sizes). Also, the showers, while clean, have pathetic pressure.”

Jan 31, 2008 by Pam from Huntsville, TX
Overall Rating: 7
Cleanliness:[6] • Staff:[7] • Location:[7]

• It had full fridge, burners, kitchen sink, counter.
• No shampoo or blow dryer provided.

“Good location on Lovers near 635. Friendly. Good kitchenette. No public areas or breakfast onsite but things close by. No shampoo, blow dryer or hangers provided.”

Dec 4, 2007 by Jeanne from Dallas, TX
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[8]

• Was able to cook.
• Had trouble getting two bed non smoking.

“Hotel staff was great the one time I had a problem with the hotel management. The other problem was ask about lost and found and was told staff did not have access had to talk to management but she could never be reached.”

Nov 26, 2007 by Leslye from Bentonville, AR
Overall Rating: 3
Cleanliness:[5] • Staff:[2] • Location:[5]

• Price.
• Poor customer service.

“I called the hotel around 5 pm to inform them that we would be checking in after 11 pm. The person I spoke with said that was no problem, he would make a notation and when we arrived to press 0 on the phone in the lobby. We arrived around 11:26 pm, pressed 0 on the phone in the lobby and continued to get a busy signal for over 15 minutes. A security guard finally came and unlocked the door and found the front desk attendant. The only positive about this hotel was the price.”

Nov 20, 2007 by David from Yukon, OK
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[2]

• Nothing.
• The hallways stink!

“Not recommended the sheet were bad and the smell was horrific!”

Nov 14, 2007 by Marco from Oklahoma City, OK
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Everything was great.
• Everything was great.

“Great stay.”

Nov 10, 2007 by Sheldon from Dallas, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The cozy rooms. It was like a mini apartment loved the kitchen.
• Everything was great!

“My check in was great and the staff very friendly and helpful.”

Apr 25, 2007 by Cherish from San Antonio, TX
Overall Rating: 5
Cleanliness:[9] • Staff:[8] • Location:[6]

• The wood floors in the bathroom were nice.
• The beds were extremely hard. Almost like sleeping on the floor.

“This hotel is perfect. If only the beds weren¿t as hard as the floor.”

Apr 11, 2007 by Marc from Friendswood, TX
Overall Rating: 3
Cleanliness:[2] • Staff:[3] • Location:[4]

• Kitchenette, firm mattress was comfortable.
• No maid service, not even shampoo in the rooms, dirty, smelled bad.

“This must be where wealthy Dallasites send their third world employees to live when they do not have servant quarters. Front desk closes (and locks) at 11:00 pm, which made check-in a hassle. No public areas. Forgot sundries? Well, a vending machine will supply those at exorbitant rates ($2 for a tiny tube of ketchup). No maid service. Only soap in the bathroom. Room was not clean and stinks - smelled like old craw fish boil. So bad we bought air freshener and used half a can. Tiny TV, but 3 show time channels. This property barely qualifies as a two star, and only technically. ”

Apr 5, 2007 by Cynthia from Coushatta, LA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Good location, clean, as described on their website, staff very nice.
• Cigarette smoke scent very heavy in hallways.

“Rooms are large and clean and offer a nice kitchenette, queen bed, writing desk, ironing board and iron, open space for hanging clothes, computer port, cable and a recliner.”

Apr 5, 2007 by Carolyn from Howe, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very convenient, kitchenette was a life saver!
• Everything was great.

“I will definitely stay here again. .”

Mar 1, 2007 by Lyndsay from Richardson, TX
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[1]

• Nothing.
• The staff especially the manager was rude and inconsiderate.

“This is by far one of the worst experiences at a hotel that I have ever had. We stayed there for two nights; the first night we were there, our toilet broke and was not fixed the entire time we were there. In addition, the fire alarm kept going off, making us constantly run out of our room. When I confronted the manager about these issues he was rude and unaccommodating. Don't stay here!”

Feb 8, 2007 by Debra from Center, TX
Overall Rating: 5
Cleanliness:[10] • Staff:[10] • Location:[10]

• The person who checked me in was very curious.
• After check in I never saw anyone else.

“The stay was fine the rate was excellent.”

Jan 15, 2007 by Tim M. from Olympia, WA
Overall Rating: 6
Cleanliness:[10] • Staff:[10] • Location:[10]

• Hotel staff was great.
• See 15.

“My room was next to the hotel parking lot. That lot was next to an all night gas station. Some cars came into the hotel lot and parked, to listen to music at all hours of the night. Security was unavailable. I had to call 911 one night so they could find security and they did. After that it was quiet. There really needs to be a sound proof wall or something constructed because the noise was really unacceptable.”

Jan 3, 2007 by Brenda from San Antonio, TX
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[6]

• Quiet.
• Lobby closed at 11.

“Just what we expected. ”

Dec 29, 2006 by Deborah from Houston, TX
Overall Rating: 10
Cleanliness:[9] • Staff:[8] • Location:[10]

• Location and the safety of the hotel.
• It didn't accommodate for a family.

“The hotel was in a good location. I needed another bed for our daughter.”

Dec 20, 2006 by Jerome from Rolla, MO
Overall Rating: 7
Cleanliness:[7] • Location:[8]

• Kitchen stuff.
• Not so tidy.

“It's cheap! And the location is good; I can drive ten minutes to downtown area.”

Dec 14, 2006 by Jerome from Monte Sereno, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• Has more home atmosphere than same. Of the higher rated hotels.
• Internet service provided - did not have valid authentication certificate.

“You get what you would expect from 2 star moderate hotel/studio apartments. Only complain is a lack of internet service provider with a valid intensification certificate. The wireless service provider that serves the hotel guests needs to be changed urgently.”

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Amenities at Extended Stay America Dallas/Richardson, Dallas

AM/FM Alarm Clock Coffee Maker in Room Free Local Telephone Calls Handicapped Rooms/Facilities Modem Lines in Room

No Smoking Rooms/Facilities Parking Pets Allowed Safe Deposit Box Television with Cable