Embassy Suites Hotel Dallas-Park Central Area

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Jul 27, 2008 by Ellen B. from Houston, TX
Overall Rating: 3
Cleanliness:[1] • Staff:[1] • Location:[3]

• Room size.
• Lobby and dining are under construction.

“The lobby and dining are were under construction.”

May 30, 2008 by Timothy from Austin, TX
Overall Rating: 1
Cleanliness:[1] • Location:[7]

• The staff was very nice in spite of the fact that the hotel was a wreck.
• No pool, atrium a construction site. Hammering until 7 p.m. and starting at 9 a.m., dust every where.

“I understand that there may be inconveniences during a hotel remodel, but the guest should be informed. I chose Embassy Suites because we visiting for a funeral and their atriums are always nice, and may be the family could come have a swim to relax. None of that was possible. The atrium was a gutted construction site and the pool closed. There was dust everywhere, the same dishes were in the hall when we arrived and when we left, hair on the tub and the lave drain stop did not work, and one of the keys didn't work well. I thought we were at the wrong place because one of the entrances was closed and there were boards on the lobby windows.”

Nov 19, 2007 by David from Texarkana, TX
Overall Rating: 4
Cleanliness:[5] • Staff:[2] • Location:[3]

• Nice atrium; needs remodeled.
• Elevators do not work.

“Slow waiters and several things needs repair. Its time to remodel and update this hotel. The elevators are in poor condition. Parking is underground and too small; it was very hard to drive in the parking lot not enough turning area. One way in the parking lot and one way out. I waited for 20 minutes for the elevator to reach my floor only to find out it was broke, several other guest were complaining. The phone service was sporadic.”

May 23, 2007 by Marty from Denison, TX
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Very pleasant and restful.
• The highway in front is very loud.

“Very nice. I will stay again.”

Oct 24, 2006 by Darlene from Fort Gibson, OK
Overall Rating: 6
Cleanliness:[8] • Staff:[8] • Location:[8]

• Underground parking.
• Did not have the room I reserved at check in, we were moved to first choice the following day.

“The hotel was nice, friendly and clean, offered underground parking. The full breakfast is an added amenity, but the food was over cooked and cold. At late arrival check in the room we requested was not available, I felt we were down graded, but were moved to requested room next afternoon, made it difficult as we were traveling with two young children, cut into our short trip. Two rooms in three days, double pack up.”

Jul 8, 2006 by Diane from Edmond, OK
Overall Rating: 6
Cleanliness:[8] • Staff:[4] • Location:[8]

• Right beside the "high 5" mix master.
• Bad attitude at check-in.

“Very rude girl at check-in. Although we planned to stay longer, we went to a different hotel the next day. Hotel management was very responsive when I called to tell them about the rude service.”

May 22, 2006 by John from Eden Prairie, MN
Overall Rating: 5
Cleanliness:[10] • Staff:[10] • Location:[6]

• Clean, convenient.
• Needs updating, wireless Internet is poor, food is poor.

“generally okay. quiet and clean. wireless is very poor in rooms. food is very mediocre. location is okay but neighborhood isn't the best. access is a bit convoluted hotel needs updating and maintenance.”

Jun 1, 2005 by Jay from Spring, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Beautiful accommodations, great breakfast
• Less than enthusiastic staff at check-in

“Great room, opulent hotel, great breakfast”

1 of 1 people found this review helpful.

Amenities at Embassy Suites Hotel Dallas-Park Central Area, Dallas

Babysitting/Child Services Coffee Maker in Room Express Checkout Free Newspaper Golf Hairdryers Available Laundry/Valet Services

Meeting/Banquet Facilities Pool Restaurant Room Service Safe Deposit Box Television with Cable VIP Rooms/Services