The Westin Park Central Dallas

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User Reviews for The Westin Park Central Dallas, Dallas

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Nov 9, 2005 by Mark from Lewisville, AR
Overall Rating: 7
Cleanliness:[8] • Staff:[6] • Location:[7]

• Clean. Good location.
• Shuttle did not run as they told us. Refrigerator was filthy in our room.

“Fine. Not what I expected from a 4 star hotel. Beds were great, but the shuttle did not run as they told us, and the service was spotty at best.”

2 of 2 people found this review helpful.

Nov 9, 2005 by Joshua from Hereford, TX
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[8]

• Very courteous staff
• Hot water was on and off.

“N/A”

0 of 1 people found this review helpful.

Oct 29, 2005 by Phil from Moore, OK
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[10]

• Rooms.
• Initially got a smoking room but after some wrangling with staff, got non smoking room.

“We have always had a generally good experience at the Westin Park Central. It was disappointing to get a smoking room even after we asked the front desk for a non smoking room upon arrival. After we called the 1-800 number for Westin reservations and inquired about non-smoking room availability, we learned there were at least two non smoking rooms available. We then told the front desk that we knew there were non smoking rooms available and they finally gave us one. Other than this experience, we've had no problems at the Westin Park Central in Dallas, TX.”

Oct 26, 2005 by Tricia from Bossier City, LA
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[10]

• The heavenly beds were great!
• Parking was to much $10.00 to self park. $18.00 for valet.

“This hotel is in a great location. But its kind of hard to find. I know Dallas pretty good and I had trouble getting there. As for the accommodations they were OK. The heavenly beds were very comfortable. It would have been nice if the refrigerator could have been used. Instead they had it full with things to purchase which of course was very high. And be careful not to open the flap which holds the contents it charges to your room automatically. All in all it was a good stay. ”

Oct 26, 2005 by Marc from Friendswood, TX
Overall Rating: 5
Cleanliness:[9] • Staff:[8] • Location:[7]

• Great beds. Nice room.
• 4 stars is generous, facilities are nice.

“With freeway construction ending around this location, the property is far more accessible than it has been for a couple of years. Prices are cheaper, I think, due to the lack of access during the construction period. The Heavenly Bed is wonderful, but not much of a view. Staff is generally pleasant. Nice bar off the lobby. Valet parking is not worth the effort or expense, but there is a parking garage with very easy access immediately behind the hotel, it's faster to retrieve your own car. Some recurring problems with false fire alarms in the middle of the night and early morning, this has happened on 3 out of my last 4 stays, so may be it's just my bad luck. Mini bars in room.”

Oct 26, 2005 by Camille from Abilene, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Nice room with great amenities.
• Noisy. there were many high school aged kids there and they were loud.

“Nicely located with up to date decor and very comfy bed. Enjoyable stay with my husband.”

Oct 25, 2005 by Jamie from Dallas, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• The pool area and gym facility were fabulous, Loved it.
• Hot tub closes at 10 P.M. Many times on business, I don't get back till 11 P.M.

“The Westin was fantastic, I've stayed at probably 5 of there hotels and each time they've made me smile at my choice as well as catch me saying I love this hotel. Great stay. I'm a happy customer.”

Oct 23, 2005 by John from Saint Cloud, MN
Overall Rating: 8
Cleanliness:[10] • Staff:[6] • Location:[10]

• Clean, comfortable and convenient.
• Some of the staff were not very friendly when asked questions, didn't return a call when a problem was discovered.

“Nice Hotel. Some of the hotel staff were excellent. The food and staff in the cafe and the pub were both excellent. The hotel didn't return phone calls after a problem was discovered and called about after departing the hotel, when something was left in a room.”

Oct 16, 2005 by Renee from Monroe, LA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[5]

• The heavenly bed.
• Did not realize it had valet parking and parking fees.

“Everything was fine, but we did not find out about the parking fees until we got there.”

Oct 4, 2005 by Sherry from Dallas, TX
Overall Rating: 5
Cleanliness:[6] • Staff:[5] • Location:[6]

• We were in a corner room, with no other patrons close.
• The room had only one bed and no sofa or love seat just a chair. The room was small.

“The lobby of the hotel was very nice and clean, and the personal were very pleasant. Our room was easy to find. It was unexpectedly small for a 4 star hotel and for the price that I had to pay to get it. I have had much nicer facilities in a three star for less Money. When I went down in the morning to check out after the maid had already been to the door, and the fire alarm had gone off, and even the maid did not have any idea what to do. There happened to be no one at the desk for a few minutes, then I had to wait while she went in the Back to get the details of my payment, instead of having the computer at the front desk. ”

Sep 30, 2005 by Kathleen from Scottsdale, AZ
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[7]

• The bed and pillows were the best I have experienced in a hotel in a long time.
• The location has a lot of traffic congestion nearby. Also, it was not very full and felt a little cavernous in the lobby and restaurants.

“It met my needs. It was a little dated and more like a faded 4 star but as I mentioned the bed and pillows were great and a good nights sleep is very important while traveling. I would stay here again.”

Sep 28, 2005 by Peter from Fresno, CA
Overall Rating: 8
Cleanliness:[10] • Staff:[7] • Location:[8]

• The bed was extremely comfortable and the rooms very clean.
• They charge extra for parking and internet access and do not provide breakfast. So, the price is discounted but the services are also limited.

“They charge $10 extra each day for parking and $10 each day for internet access. Breakfast is extra as well. The has a very comfortable room and a great bed. We actually parked across the street for free at the Sheraton per the recommendation of the front desk.”

Sep 27, 2005 by Todd from Shreveport, LA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Exceeded expectations with regard to amenities and comfort.
• Staff was unable to assist in obtaining "bridge" for internet connection. Had to determine method of connecting on my own.

“Good size rooms, clean - VERY comfortable bed. Good system for minibar, yet not restocked regularly. Problem with internet not followed up on, but overall - great place to stay.”

Sep 19, 2005 by Tim from Odessa, TX
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[8]

• Great location. Nice clean rooms. Friendly staff. Quality hotel.
• They tack on $10 a day or $18 a day for parking. If you have a tall vehicle its $18 valet because the garage is low.

“Great hotel in good location. However, because of the parking situation, you are going to significantly increase your daily amount. I won't stay here again because of that.”

Sep 15, 2005 by Kent from Waconia, MN
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• It had a lot of places to hide, my kids love playing hide and seek, so it was great!
• Hot tub was cold one afternoon.

“Hotel is located in a great location for getting to anyplace in the Dallas area. Simply a great place to stay as is expected with a Westin.”

Sep 8, 2005 by Tae H. from Fayetteville, AR
Overall Rating: 8
Cleanliness:[7] • Staff:[9] • Location:[9]

• beds were comfortable and requested service was provided right away
• Wasn't aware of the extra parking fees for the hotel

“convenient to reach from all parts of Dallas, if you are driving a car. typical business-type hotel. comfortable beds. however, not much in the vicinity of the hotel to see or do.”

Sep 2, 2005 by Bart from Scottsdale, AZ
Overall Rating: 10
Cleanliness:[8] • Staff:[8] • Location:[6]

• good facilities
• Noise in room from hallway

“nice hotel very nice bed and pillowswill stay again”

Aug 26, 2005 by Robert from Clayton, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[10]

• The beds, pillows, and coverings. The pool and exercise room
• Desk clerk put incorrect date on self-parking pass and one person on breakfast staff unfriendly

“A beautiful facility with large comfortable rooms. Great place to exercise and swim. Meals were very good except on Sunday when Pub was only thing open. Dining room almost deserted except at breakfast.”

Aug 25, 2005 by Jared from Sulphur Bluff, TX
Overall Rating: 3
Cleanliness:[8] • Staff:[5] • Location:[3]

• Mike in the bar was awesome. Beds were comfortable.
• Location, parking ,friendliness of staff, airconditioning all were terrible!!

“I would not choose to stay here again.”

Aug 24, 2005 by Clay from Texarkana, TX
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[9]

• clean room great service

“great hotel very close to shopping and major highways in dallas.”

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Amenities at The Westin Park Central Dallas, Dallas

24 Hour Front Desk AM/FM Alarm Clock All rooms non smoking Bar/Lounge Business Center Coffee Maker in Room Concierge Express Checkout Fitness Center or Spa Free Newspaper Hairdryers Available Handicapped Rooms/Facilities

Laundry/Valet Services Meeting/Banquet Facilities Mini Bar Modem Lines in Room Parking Pool Restaurant Room Service Safe Deposit Box Shops/Commercial Services Television with Cable VIP Rooms/Services